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    Boise Rug Shop

    5.0 (2 reviews)
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    Services - Boise Rug Shop

    Carpet cleaning

    Air duct cleaning

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    3 years ago

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    4 Seasons Insulation - Top of the line, Solar Attic Fan to cool and relieve Attic pressure in the summer months!!

    4 Seasons Insulation

    (6 reviews)

    I hired 4 seasons to install radiant barrier and blow in insulation in my garage walls and attic…read more They also installed a solar attic fan so that I could benefit from the tax rebates. Chase did the estimate and gave me a very good price. I priced out the materials and it would cost me more to do it myself. His techs were friendly and efficient. The entire job was completed in 1 day! I have already noticed that on a hot day the upstairs is now only 1 degree hotter than downstairs. Just last week it was 6 degrees hotter! I'm a believer!

    I hired Four Seasons to seal air leaks throughout my home, add blown-in insulation to the attic,…read moreand install a solar attic fan. With the tax credits, the price seemed reasonable and I was excited to have the help since I was getting burnt out on constant home improvement projects since moving in. The work was supposed to take most of the day to complete and I took an hour off work in the morning to let the crew in and show them around. On the day the work was scheduled, the crew showed up an hour late so I had to take additional unscheduled time off work even though I had already burned an hour of leave. Off to a bad start. Quinn, the salesperson who scheduled the work, called me to apologize and told me that he would discount the work by $100 to make up for the inconvenience. This made me feel better for a little while, until Chase (the owner) later told me that Quinn had over-promised and they wouldn't be honoring the verbal discount. When I got home that evening, I walked through the house and went down the list of things that were included in the bid: seal windows, bathroom fans, duct boots, recessed lighting, add weatherstripping and attic insulation. The caulk work around the windows wasn't continuous and I had to scrape caulk off my kitchen floor. Several windows hadn't been caulked at all. I checked the bathroom fans. One of them had been sealed, but the other had not. The other work was completed as promised. When Quinn came back to perform the post-audit (5 weeks after the work was performed), we walked through the house and I showed him the areas that had been missed. He agreed that the work was incomplete and scheduled the work to be completed the following week (6 weeks after the original appointment). After the crew came out to do the followup work, I found that one window and one bathroom fan still hadn't been sealed. I pointed these out to Chase when he came to do a walkthrough 2 weeks later (8 weeks after the original appointment). The crew came out again 4 weeks later (12 weeks after the original appointment) to finish the caulk work, and did indeed apply caulk to the window that had been missed as well as adding additional caulk to some of the windows that had already been sealed - but this time they used silicone caulk instead of painters caulk, so I'll need to scrape all of that off next time we paint. I'm very disappointed in the quality of work and in the length of time it took to get this company to simply check off the items on the bid. On top of that, they created an uncomfortable situation by asking on 3 separate occasions for me to sign the "Completion Certificate" from Foundation Finance, promising that they would still come out and finish the work even after I signed it. The Certificate says right on it: "Home repair contractors are prohibited by law from requesting or accepting a certificate of completion signed by the owner prior to the actual completion of the work to be performed under the home repair contract." Chase and Quinn are both great salesmen, but if you work with this company in the future, make sure you double check the actual work before calling it a day.

    Gem State Duct Cleaning Service

    Gem State Duct Cleaning Service

    (12 reviews)

    This was the worst small business I have ever worked it. They never came for the first appointment,…read moreno call no nothing. I called and left a message asking if anyone was coming or to at least let me know, so I wasn't waiting. Nearly 2 hours after my time frame I got a call back saying they can't come, and the next opening wasn't for a month. The next morning I was happy to get a call at 6 am saying there was an opening at 8 am that day. So I said yes !! The guy wasn't on time again. No call to say he was running behind. Once here I was told the groupon I bought doesn't cover most everything. And I would need to pay more. " 149.00 for the whole thing" on top of the 45.00 groupon. I agreed and he started working. He didn't seem very professional, and a bit scatter brained. He said the machine would suck everything out, and not leave a mess. I wasn't told how long the job would take nor, that it was so loud we had to sit out side. I'm near my due date for a baby and sitting in the heat with my 4 yr old wasn't ideal. I came in for a drink and saw my doors while open. I asked if he saw the cat. " nope" the indoor only cat was let out. Lucky I found him next door. And locked him up. At the end of the 3 hours! he said he wasn't even able to get to do the dryer, that he would have to come back. At the end of everything I was informed they don't take card payments . .. That's all I have to pay with. He was again all scattered and said a guy would call to work it out he had to go. And ran off. Once he left I noticed huge dust clumps everywhere in my house. And a layer of thin dust on everything. And I mean everything, all over my new baby crib, dresser, dinner table. I must have taken 10 pictures showing all the dirt, dead flys, crayons and such that was bad enough it was in my air ducts, but now it was all over my just washes hardwood floors. When I had my husband call the guy to ask about clean up, the guy lost it! Started telling my husband, he was going to take us to court, and the job was a set up?? And then hung up and wouldn't answer his phone. Not even to take payment?? Finally after I left a confused voice mail I got a text back saying , he would NOT be coming back to finish the job and he would knock 49.00 off and told me that is my "PAY" to clean the mess up my self, ( 8months pregnant) ! Very bad business, unprofessional, unclean, just over all a bad deal. Nothing about that service made me happy. I would have rather paid more. And had it done by a well spoken, uniformed dress company that would do clean up that I felt was a safe company. I don't feel safe with them coming to my home.

    If I could rate this with zero stars, I would! This guy was…read morehard to get a hold of in the first place, then never showed up and rescheduled multiple times. The last time he didn't show up I called him & he said he had me scheduled for another day. I told him I would like a refund since it had been weeks and I had not recieved the service. He proceeded to insult me and verbally assault me. EXTREMELY UNPROFESSIONAL. I was appalled at the horrible customer service and wish I had read the reviews about him before I purchased his "services"

    Boise Rug Shop - carpet_cleaning - Updated September 2026

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