Food always old and hard.i ordered supreme. They came like wood stick.fries same..a young white guy was very nice .he dropped fresh one.then when I was a bout to leave.i saw a guy look like over the manager.i asked him why do you serve such a bad old food for people.without seeing the food which the young guy put them in the garbage.start.by no we always serve fresh food.and so.i felt bad wasting my time give him a feed back.if a district manager acting like that.what do you expect from store manager or staff..that s why this chicken chain is bad. read more

The worst food ever. Ordered the new wings and they tasted like garbage. Some were not even cooked till done. The appearance of the person at the drive up window speaks volumes for the food you're about to get. Do not eat at this place. It may cause illness. read more

I used to hesitate coming here for lunch but my last two visits were very enjoyable. I tried the Bbq sandwich combo the flavor was nice, my fries weren't overcooked and crunchy, even my sweet tea had strong flavor and not watered down. read more

Hadn't been to this location in a long time. After my order, I won't be returning again for a long time. Waited 10 minutes in the drive thru only to receive COLD food and a large drink that was nothing but ice and only halfway filled with soda. The drink was gone in four straw sips. I'd rather drive to the Hwy 74 location or the locations in Monroe rather than coming back here again, and this location is actually more convenient. read more

Why is there a 10 minute drive through wait for chicken?! That's literally ALL they make!!! Pure crazy! I'll go try another location next time. read more

Would have chosen 0 stars if that was an option. Stood at the register for 10 minutes. No one ever came to take our order. The person in front of us left because of the same reason. The employees walked past us and never even acknowledged us. Nothing. Not even an "we will be with you in just a minute". It was like we didn't exist. This was one of two Bojangles we tried within 30 minutes of each other in NC. read more

I usually come here late after work (around 9 and they close at 10). Service is always quick mainly because i am the only one in line but they are always nice to me when i come! especially since i am coming so late which is surprising because i know how irritating it is to come to a food chain so close to closing. always appreciate their kind smiles and i love them a tons!! super sweet!! read more

Unfortunately the closest food to me. The food is decent most of the time but the service is absolutely horrendous. Expect to wait 20+ minutes in the drive through and get the most rude customer service in the world. Waiting for the drive through right now, I said "hello" because last time I was here I was told it was my job to get their attention at the drive through, and was told "NO, give me a few minutes" very sternly. Who trains these people? The devil? Oh, and I didn't even get to get any food cuz they were "out of that...out of that...out of that" sure. Farewell bojangles! read more

Drive thru cashier just tried to give me 2 sausage biscuit made by her with no gloves on... read more

Bojangles' Chicken And Biscuits - The pintos I just received from Bojangles at Sun Valley - Fast Food Near Me - Indian Trail, North Carolina

Worst customer service ever!!! Don't eat breakfast here unless you want your order prepared wrong, served with a side of attitude!!! Drive further out to a different Bojangles location, if you want better customer service and food! read more

I love Bojangles and this particular location is one of my favorites. It's normally very clean and service is attentive which means it is well managed. Their homemade biscuits are, in my opinion, of the best. read more

Bojangles' Chicken And Biscuits - Ham biscuit combo - Fast Food Near Me - Indian Trail, North Carolina

See all

Ordered food to go home!!! Got home food was ice cold. Cheese on fish sandwich wouldn't melt. Service terrible!!! Don't go trust me!!!!

Having eaten fast food pretty much everywhere from China to the USSR and in between, I figured I would try ones I had not been to yet. Since I am now living in Charlotte, NC, I decided to try Bojangles this morning. Let's hope the rest of the day goes better. The place was clean, but a bit dated. Their main menu has no drink prices,- had to search for it for a few minutes, and I wasn't the only one. Some people ahead of me got tired of waiting, and left. Service was slow, and a bit snidely. I waited almost 10 minutes before anyone took my order. Their biscuits were so dry that they were probably better suited to soaking up oil spills than being eaten. Their sausage biscuit was pretty bland. Their steak biscuit reminded me of some of the mystery meat we were served back in my Navy days. The Bo-Rounds (hash browns) were basically tasteless. No plans to revisit this chain! read more

Bojangles as a whole has went down the drain in Charlotte and the surrounding areas always nasty with employees looking like they came out the crack house. This particular location you have a Uncle Tom cook/manager who doesn't want to give refund for nasty food they are serving after waiting to be served. Will not be back to this location and Bojangles as a whole for some time. read more

If I could give this place no starts I would. Literally waited in line for 1 HOUR at 10:53 just so they could tell us "we will open at 11:30." How does it take an HOUR to let your customers know you are CLOSED. Put up a sign or come out and let us know. Complete negligence. read more

Drive thru was quick tonight. Thankfully, the food was hot considering it was off-peak time. Fast service, hot and good chicken...you know what to expect. read more

Store 869, worst Bojangles I have ever been to in my entire life and I live in the town where the corporate headquarters is located. When we arrived at the location there was a long line of cars in the Drive-Thru but I decided to drive through and I was hoping for the best for quick service but it took me about 15 minutes to get up place my order and pick it up from the case you're at the window. I asked her why they were so slow tonight and she said they were so busy outside and packed on the inside but when I drove up past the Windows after I picked up my order there was only one person in the entire store inside so she was just lying to me to give me an excuse. I also asked her to put salt in the bag in my order and when I got home of course there was no salt in there. You would think the managers at this store would have better sense to staff the store properly at dinner time but I can assure you as much as I like their chicken tenders I will never go back to this one Bojangles. Whatever you do be sure and avoid the Bojangles on Old Monroe Road in front of the Harris Teeter out in Stallings Indian Trail area it will not be worth your time to try and go there. Be advised owners and corporate could careless about your opinion of this location. read more

The worst service ever the servers are so rude they look at u bad I went to go get breakfast and then I checked my order to see if everything was right and it turns out I was missing my mashed potatoes and they woman told me she put them their and while I was leaving she started speaking behind my back saying that I was blind and that I was stupid because I didn't check right and that I should never come back. Only come here if you are trying to get yelled at read more

I love Bojangles. I now drive an extra 4 miles to go to a different location. This place is terrible. I would call it slow food not fast food. Wait staff yelling at each other. Nasty comments being said when kids are around. I will never go back there. I feel bad for the owner who probably has no idea how bad it is. Also scanner never works. I will he calling corporate ad I have give that Bojangles' multiple chances. read more

I love bojangles. There is something about their chicken that I like more than chicfila. With that being said, it was my first time at his location. Went about 7:00, they close at 10. I ordered a 4 piece homestyle tender box with Mac n cheese as my side. They lady at the window said they were out of mac n cheese so instead, I got coleslaw. I got home and noticed that the coleslaw was ina really small container. I wasn't sure if that's regular or not, because I usually get the fries. When I opened the slaw and started to eat it, i realized it was frozen, lol. I could not eat it so I set it aside while I ate my tenders and biscuit. It still didn't thaw so I just threw it away. I wish I would have gotten fries because I feel like you get more, and maybe they wouldn't have been frozen. read more

Horrible customer service little girl with the dreds was very rude and didn't want to make my food and made it seem like I was creating an inconvenience by ordering would not recommend this locatio. read more

Stopped by tonight at 8pm and they were out of chicken breasts and rice (even though they are open until 10pm). We ordered and when we pulled up to the drive through window we couldn't believe how dirty the kitchen was. Garbage and fries all over the floor, countertops were dirty and the trash was overflowing. We will not be back. read more

I hate to leave bad reviews but I'm just increasingly getting tired of wasting my money here to have my food completely wrong almost every time, missing items, not Bo-sized, young drive thru attendant arguing with me when I was pleasant about a mistake they made. And the past few days, their dirty rice has had 0 sausage in it. Today I got two more, because it's close to my house, and I have health issues, and can't go far alone. And yet again the rice has no sausage. I even heard an employee telling another employee "who made this rice? It has no sausage...boy you better put that sausage in that rice!" And I Waited a few mins, and then they gave me my rice. I assumed I received the rice with sausage but I unfortunately did not. They must've given me the same two containers they made and had been sitting there. So why did I have to wait so long if I was getting the old rice that was already there? I will be making to the drive to bojangles on providence road, or highway 74 since I've never had a negative experience there. This bojangles really needs to get it together. It would be super convenient if they could. read more

Come at least smile and act happy Drive up window Joy is a terrible way to start your day

This is the worst bojangles ever they take forver at the drive thru. Never have any chicken ready and ever biscuit I have gotten has been hard as a rock!!! read more

Horrible Service made me pull up instead of waiting at the window also we were the only ones here

Fifteen minutes before we finally got our food. That wasn't the problem. The problem was the unprofessional behavior of the staff for bickering with each other in front of the customers and not communicating about the delay. read more

The chicken is too greasy and it doesn't taste good. Their biscuits are also very dry. I didn't enjoy the food!

Horrible service by the cashier Ndishia. Thankfully the supervisor jumped in, acknowledging how wrong she was and didn't know the proper use of her register and refusing, as per her words, to service "these people". London, her supervisor, asked her to meet him in the back to discuss her behavior. RUDENESS at its best! A shout out to the owners to do an "undercover boss" and see how good the employees you have. They need to be trained to work with people and to have better manners. Probably teaching her to admit her mistakes would be asking too much. read more

I came in 9 am and the cajun chicken filet biscuit, fries, and Bo round were not fresh. They were dried and taste terrible. The coffee was warm. The table was sticky as well. This was my first visit and I was so disappointed. read more

This place is awful. Don't go unless you have 30 minutes to spare to wait on the food. Waited 25 minutes for ONE BISCUIT and 15 minutes in I asked for a refund which they refused and I had to wait on the food. This place sucks and gets worse with time. Ridiculous how dumb the people are the work there and how much they don't are and don't even try. Hire someone with some type of intelligence level... read more

I live in this neighborhood. Worst Bojangles ever! Service is always horrible. Rude staff. Food is always old/cold. Obviously poorly managed. Waste of money and time! read more

Sanitation grade 83. Did not realize bad grade until after I ordered and waited for 15 minutes for a steak biscuit. I was 1st person in line with two waiting for food. Store has really gone down hill. Will not eat here again until grade A. read more

Waited in line for a children's chicken supreme meal for 45 minutes!! And by the time I got to the window and got my food and opened the box, the chicken was stale and burnt completely. The WORST bojangles in the area- do not recommend wasting your time. read more

I have never been there when they have given me the correct order. Also, they are the most unprofessional crew of people. Management needs to do a much better job for training. read more

Not delicious like we expect at Bojangles. Dry biscuits, no seasoning, not hot or even warm.

On Wednesday, 12/12 we were in NC visiting for a wedding, and on our last night really wanted to try some Bojangles. We looked up the time this bojangles closed, and realized it closed at 11 pm. At the time it was 1040, so we made a trip to bojangles that was 5 min away. We were there at 1045. No one answered the drive through. We pulled up to the window and knocked at the window. This lady came out of the back 2 min later, looked at us through the window and waved her fingers at us. They were not to close for another 15 minutes. I understand we got there late, but if you say you close at 11, then you need to be prepared to serve customers until 10:59. Very poor, and rude service. read more

Awful, simply awful. My friend is a Russian immigrant and was ordering, THEY COMPLETELY IGNORED HER AND DIDN'T TAKE HER ORDER. Just because she was Russian! read more