This is my favorite Arby's in Charlotte. The food is good, the staff is mostly nice , and it's clean. My go- to order is the roast beef sandwich and curly fries but I've also tried the fried turkey gobbler which was really good! I recommend ordering on the app so you can get deals and extra savings. read more

I've been meeting a friend there for over a year. Very solid service and food. Nice atmosphere to sit and chat. Don't forget to ask about the Senior soft drink for 50 cents. To save a few bucks, order from the app. A few Arby's have closed in Charlotte. I hope this stays open. read more

Love Arby's reuban and roast beef sandwiches..And the staff are always friendly.Quick service.

yummy meat mountain- uhh I'm getting married I getting married. lowkey w service and it's

Customer service here is atrocious. You have about a 33% chance of them getting your order correct at the drive thru. Today I ordered a classic roast beef sandwich but I got some nasty sandwich with melted Cheez Whiz and some greasy sauce on it. Yuck. After 3 bites it went in the trash. $6 wasted. If you are stupid and careless, you qualify to work at this location. If you are a potential customer, consider yourself warned. read more

This was the worse customer service and food from an Arby's that my family has ever experienced. Let's start with the drive thru: I pulled up to the window and the person collecting the money had no idea what I was purchasing. I asked for a mix of BBQ AND horseradish sauce to go with my order and he initially hands me (out the window, without my order) one BBQ sauce packet and one packet of horseradish sauce for 5 sandwiches. So I told him I had 5 sandwiches in my order and he counts out 4 more of each sauce and again hands them to me out the window, without my order. Okay. Not too much of a big deal. Sat them on the seat of my car while order was being prepared. A couple of minutes later another employee hands me the bag of food. The french fries were old...smelled like the were fine, but what food doesn't when you first get handed your fresh order?! I looked in the bag to make sure everything was inside and looked up to ask for some napkins and no employee was in sight in the store. They literally handed me my order out the drive thru window and walked away to the front area to finish their conversation. I spent $33 for 5 roast beef sandwiches, one large order of fries and one peach roll. One would think I should have earned a right to have some napkins in my order, with that cost. No ketchup was given either and they didn't ask if I needed any. I ordered the new peach roll.. I received one shriveled up peach roll in a large sized fry box. It looked ridiculous...unlike the advertisement at the order screen. The peach roll tasted old and awful. The saga continues once I am home. The sandwiches looked like they barely had time to put enough meat on the buns and the cuts of meat looked like the last of the meat from the bone before you toss out the carcass. Chunks of hard, tough meat that were inedible In 3 of the 5 sandwiches. The sandwiches looked pitiful. Again, nothing like on the menu board. Not to mention the beef had some pink areas on it like it wasn't cooked thoroughly. Eating out is already sketchy business post COVID era. And this was the worse. I've never been to an Arby's with this type of service and food. I doubt that I will ever eat at this location ever again. I pray my family does not become ill from trying to eat this meal. Now I understand why this store was not remotely busy at 5pm, the area is super congested with people who live there and drive around there. But now I know why business appeared slow. it gets worse, I tried to complete the review/survey on their website and at the end of the survey I was asked if I wanted anyone to contact me about the review. I click yes and on the next page of the survey I'm prompted to give my "preferred contact information" and when I choose how I want to be contacted, their form basically does a hard stop trying to force me to enter all possible forms of contact so the store can choose how "they want to contact me"...which would leave a lot of my personal information at risk for exposure. I work at a very busy clinic during the day and cannot be on the telephone chatting about some poor customer service I received. read more

Posting a review in defense of workers working paycheck to paycheck at fast food establishments. Get real reviewers. Cook at home, eat out local, AND keep your expectations in-check at cooperate chains. Yes, they close early. Yup, it's salt of the earth. Of course, they're underpaid. Rudeness and humanity may be locked hand-in-hand. Keep it real. This is fast food. read more

Arrived at the drive through at 11:30 pm when the restaurant closes at 12:00 am and was told we had to order door dash. Stop being lazy and please do your job. read more

Staff closes almost 2 hours early. Marks everything on the app as "temporarily unavailable" when they do so, so they won't get any mobile orders during their supposed business hours. read more

Wonderful roast beef sammies, the curliest of fries, truly a great place to stop for a bite to eat while on the road. Yum! read more

Arby's - Fast Food Near Me - Charlotte, North Carolina

Had the fish sandwich for the first time and it was hot fresh and delicious one of the best fish sandwiches I have eaten...

WOW! I was first impressed with Arbys score which is a 99! That's great for fast food!! My second impression was how clean this Arby's is... even the bathroom was clean! If I was not a such rush, I would have sat down and ate my lunch. The cashier was really nice. They use your first name, so when your food is done they will call the name you gave them. NOW.... the only thing was my fish sandwich was not fresh. You can tell by the bun and the cheese(which was melted like it was put in the microwave to make it hot again). The fries was fresh and hot read more

Arby's - Fast Food Near Me - Charlotte, North Carolina

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Arby's...who isn't a fan? I have been a lover of Arby' since I was a kid. I am not a huge fast food person, but when I am there are definitely a few places I will go and Arby's is one of them. Unfortunately I never get anything other then the classic roast beef. And let me tell you you definitely cannot go wrong with it. A perfectly toasted sesame bun with a generous portion of thinly sliced roast beef, topped with Arby's sauce and you are set! Their fries also never disappoint either. The King's Drive location has never disappointed, always serving fresh sandwiches, fries and customer service. I will definitely continue to be a visitor, when I get the roast beef craving! read more

i stopped by for dinner tonight and had to wait in drive thru! BUT the wait was worth it. All of the food was fresh and hot just like I like it. Friendly cashiers with great customer service! read more

Arby's has the meat, turns out that at this location they also have rude if not disrespectful employees. I stood at the register for literally ten minutes after being told one second wile the cashier proceeded to go over and put stickers on door dash bags, she then went to the drive through to chat with her friend over there before I finally ended up saying something. After of course I was treated like crap and made to wait even longer ( food sat in window area till I said something else). I will not be back to this location. read more

This location has a weird entrance for drive through & it's usually always pretty busy during lunch hours. The consistency isn't there. Some days my food is better than others & the customer service is the same way read more

Arby's - Drive-through is always busy & slow during lunch hours - Fast Food Near Me - Charlotte, North Carolina

I don't remember her name but we came to this Arbys around 1:30 on Sunday March 12th and the lady at the window was SO sweet. Gave us four marinaras when we asked for extra and made sure it was enough for us. Her kindness just hit me so hard I've had countless negative experiences at fast food places but she just made my day read more

Shroom & Swiss! Is what I tried the other day at this Arby's. I was sort of in a rush to get somewhere but did not feel like cramming the usual fast food fare into my mouth. There was a bit of a line, but it was worth the wait since they make the sandwiches to order and none are left baking under a heat lamp. The staff was nice and friendly and the dining room was kept pretty clean. Ample parking is available for the location..... it's a bit hard to get to, but you end up turning left through a double yellow line if you are heading down Kings (toward CMC) with the BestBuy & Trader Joe's on your right hand side. The register displays what you order on an lcd screen right in front of you so there's less of a chance of it getting messed up along the way. read more

Ordered a large fry and got a half full container. Very disappointed in my experience. read more

Arby's - Haven't eaten a single fry yet that's my large fry I ordered.... - Fast Food Near Me - Charlotte, North Carolina

The food tastes good but damn, this is the 2nd time I've gone here they've screwed up my order. Nobody pays attention to detail, the only thing they got right was my fries. read more

This shiiiiit is so good! I mean who doesn't like a beef sandwich dripping with cheese?!!! And the curly fry's are what pull it all together! read more

Even though I have recently slowed down on the fast food intake, I love Arby's! This location really does a great job. Customer service is impeccable. I have always received friendly service here. They are also open at 10:30 am. Your probably thinking that's pretty early for lunch, right? Yes it is, however one day a week I have to get up at 4 am and I am ready for lunch by 10 am. So having Arby's open this early is very convenient when I'm out and about. I also never wait long for my food. Which my order has always been correct. Whether it's in the drive thru or dine in. Last but not least the inside is super clean including the bathrooms. This location has it down pat from food, customer service and cleanliness. read more

Went to this store last night for the 2 for $6 Bacon, Beef and Cheddar. But was told that "We are stop that special." Ok, Just brought the special for lunch that same day. Plus the special was still on the sign outside. :( Drove to South Blvd. Store....And was told the special just started! WOW...........I guess staff did not want to work. BAD night STAFF!!! BAD customer service!!! read more

Amazing Clean, even the bathroom clean! Friendly not snotty like most fast food places. Courteous and quick service! Food was prepared correctly ! read more

The food was pretty good I can't complain I only come here when I have a craving for it. This only happens maybe once every three years or so. The facilities were clean the service was good and my sandwich was actually pretty tasty. However I had a sore stomach later LOL. read more

Arby's - Fast Food Near Me - Charlotte, North Carolina

Love going here. The staff are super nice and honestly Arby's is really tasty! If you want a quick bite that's not just another burger or fried chicken sandwich and you want to be served with a smile, hit up this Arby's!! read more

It's a fairly new Arby's near downtown. It's right across the street from the new Best Buy, which is next to the new Target and Home Depot. I know people like to hate on Arby's, but for some reason they are the only fast food place that doesn't make my stomach hurt. I usually get the French Dip, which for the price is actually pretty decent. Service is usually quick and friendly, and the store is never crowded. It's a good option if you're downtown and wanting a quick fast food run. read more

I had a pleasurable dining experience for lunch today. The staff was extremely kind, and my food came out fast and accurate. I will definitely be dining here again. They are great read more

I go by here on the way to work and surprisingly the food is always hot and ready. I can't complain.

The light skin lady at the window was lazy she was rude taking our orders, and made us wait at least 10 minutes at the drive thru just to bring the food out. When she did the sandwiches were cold and the bread was stale. read more

This is the worst fast food restaurant I have ever been to. The line took a solid 20 minutes per car. I ordered a roast beef and cheddar sandwich with no red ranch. When I took out my sandwich it had maybe 2 slices of meat on it with ONLY red ranch. Not even cheese. It takes some serious incompetence to mess up an order this badly. read more

I go here for lunch alot and they have one of the best staffs at any Arbys I have ever been to and most fast food places. Its always very clean also and food good. read more

We stopped in to Arby's (Charlotte)on our way to VA. Thank you Mr. Gregory Williams for good food and great service. We appreciate your hospitality. read more

I came to this Arby's yesterday for a quick sandwich around 4:30pm - not only did we wait for ever in a line that only had a car in front of us, but we have never received such awful customer service. Food was great, but I would not return due to my previous customer experience. read more

The cashier at window was very rude and the meat was heated up in a microwave. When I returned the food the manager acted as if I was the problem because they were serving terrible food and horrible customer service. read more

I gave one star because you can't give none!! The manager, Mary Figerarro was mean to me, she yelled at me and told me I was wrong because I wanted a sandwich that was cooked!! And continued to show her attitude problem about me having a different opinion about how done the roast should be cooked!!!! I asked for a refund and she yelled at me again because I took my receipt!!! She is a raging witch!!! read more

How much can you say about a fast food joint? If the service is good, the floor and bathrooms are clean and the line is not too long- then it's at the top of the list. This place fits all criteria for a smooth run operation and seems to be pretty consistent over the years. read more

I just want to say that for a fast good restaurant the customer service is excellent. The food is always ok (but I don't expect if to be wonderful for $7). I went Monday 12/10 and the young man working the drive thru window was very pleasant. Asked if here was anything else I needed and had a friendly demeanor. I would go back to a place like Arbys to be treated with respect before I went to a different fast food restaurant! Good Customer service always makes you come back! read more