Oh dear god... Bojangles new Drive-thru AI is worse than awful. So we go in and the girl behind the counter says and I quote, "we ain't servin chicken now". Me, "I'm confused, you sell chicken right?" Girl, "yeah, but we ain't taken orders." You cannot make this stuff up. read more

Ordering was very easy. Friendly staff keeping a clean restaurant! Food was fabulous. Perfect chicken, hot fries and delicious tea! Spot on! So glad we stopped at this one! read more

Bojangles - Order counter. - Chicken Shop Near Me - Orangeburg, South Carolina

Not sure what the deal is with the robot working the drive thru. It barely caught anything we ordered and despite the fact that the cashiers are supposed to be listening, they very clearly weren't when we were trying to correct our order. I'm sure this concept is supposed to make things more efficient but it's not and it's annoying for the customer. Not to mention the attitude of the cashier. You'd think with a robot doing half their job they'd be more motivated to give good service but unfortunately not the case. read more

We have never been to a Bojangles. We don't have them in California. We had a Cajun Filet Chicken Biscuit sandwich. We we going to share some special Bo Ta tos but they were out so French fries instead and sweet tea to drink Sandwich was good. read more

The cashier was on her cell phone while taking our order. Never said hello or thank you. While waiting on my order I noticed that the entire staff were on their phones also. Very rude and unpleasant dining experience. Wish I could go zero stars read more

Decent Bojangles location. Tried them while passing through in route to Columbia. The register lady wasn't overly pleasant - no "welcome", just "dine in or carry out" - and she was apparently the shift manager. The restaurant was clean (basically empty) and in good condition. Tried their chicken strip combo with dirty rice and a biscuit, which was just over $7 (good price for the amount of food). The highlight of the dish for me was the dirty rice. I could've eaten a bowl of that and been happy. The strips were average; kind of like frozen home-cooked bag chicken and weren't very warm. The strips were supposed to be spicy, but I didn't taste it. The ranch and Bojangles (horseradish) dipping sauces made it better. The biscuit was nice and flaky, but had a bit of a fake butter flavor to it. Overall a good meal at a good price, but nothing I'd go out of my way to get again. read more

Bojangles - Chicken strips, dirty rice, biscuit and dipping sauces - Chicken Shop Near Me - Orangeburg, South Carolina

Rude, Unprofessional, Racist We went thru the drive thru and placed our order. I had to repeat the order several times and she still had it wrong when we got to the window. So I repeated it again and she seemed to be made at me because she was a bad listener. She extended one hand to give me a drink so I put my money on her counter. She then told me to pickup the money and put it in her hand. She repeated herself then turned around to her coworkers and said the same thing along with some other racial comments. I told her that I would have put the money in her hand if she had put out her hand to receive it but I am not going to pick it up off of your counter and do it now. I did pick up my money and drove off and told them that I would not be back. That is probably what they wanted because they were not busy anyway. Bottom line is that she is a Racist and does a terrible job of hiding it. read more

Waited over 20 minutes to place order. Person taking orders disappeared for 15 of them. I ordered bo bites. She did not tell me that they were out. Waited 25 more minutes for my order. This was supposed to be a quick pit stop in my 10 hour drive (they are right off of the highway). Really annoyed!!!! read more

I've heard about the Southern Popeyes dupe for sometime now. They are know for their biscuits. They have a plethora of locations throughout the South. I happened to eat at a location in Orangeburg, South Carolina. We had a large crowd and the staff was able to accommodate swiftly and efficiently. Dining area was spacious and clean. The chicken was spicy and tasty. I really liked the fries and the coleslaw had a sweet twang to it. However, I can tell the food was sitting a bit and wasn't that hot. I'm glad I was able to finally experience Bojangles but I'd prefer to stick with Popeyes Chicken. read more

Food is decent so I return...However, attitudes are horrible. I'm learning not to say good morning or thank you. Cause they don't say a word they just stare at you. read more

This was our 1st ever time eating at Bojangles and this location was great! The people who work here are super friendly and helpful, especially the lady with the beautiful hair wrap! Their food was great! My kids especially love their friends fries. I love their soft biscuits. The fish sandwiches are good and my husband said his chicken sandwich was very flavorful. So for a great quick meal with friendly staff come to this location! If we are ever I. The area again we would come back! read more

Service was awful. Place was disgusting. person was so rude talking on her cellphone with AirPods in.

went this evening , the new bojangles on north rd at 7:20 pm and was told they had already shut down their grill for the day and turned away . wont go back there!! read more

We are all entitled to our own opinions, right? Well here's mine: Parking: 3 Location: 3 Decor/ambiance: 1 Customer Service: 2 I try to stay away from fast food like Bo... but in Orangeburg my options were far and few SO Bojangles had to do. For the price, you get some good food. This location didn't live up to the Bojangles standard if you ask my opinion. The Bojangles standard ain't even that high and this location flunked. I ordered all sides and received cold soft fries, hard dirty rice and runny mash potatoes. I took my meal back to my hotel which was right across the street and didn't even think to return it because its Bojangles... All is well, maybe I caught them on a bad night? It was pass 9pm and they were getting ready to close SO maybe I got the scraps... yeah we will leave it at that... read more

While the staff is helpful, nice and nice to look at (at least the times I've been there, I have to say that Hardee's beats them hands down on gravy biscuits and tea. As well as the biscuits are not cooked completely through and doughy and bland. Sad as they use to be #1 in my book. Maybe owners can get back to the basics... read more

Bojangles - Gravy Biscuits under cooked. Gravy is like tar... - Chicken Shop Near Me - Orangeburg, South Carolina

Visited the drive through for Sunday breakfast. The low 2-star score is due to the limited menu that wasn't kid friendly, the poor service and the blatant lack of respect for Coronavirus safety. To start with the menu, they only offered Cajun chicken for their chicken biscuits. My wife and daughter wanted plain chicken and was forced to the strongly flavored, slightly spicy Cajun chicken. The Cajun seasoning is rough for kids, but luckily my daughter was able to choke it down. In terms of service, I ordered biscuit with sausage gravy, which they gave me without a fork! I learned once we were on the highway, but luckily had an extra fork in our glovebox. I should have double checked since the worker at the window kept yelling "is this order good?" instead of actually checking the order herself. Finally, our visit was in the Fall season of Coronavirus when cases are risking and nobody was wearing a mask. They didn't just have the masks pulled down, they were non-existent for all employees we could see! In terms of food quality, it was average. The Cajun chicken has a nice flavor, if you are in mood for Cajun spice. It would have been better with some pickle chips, and maybe even some Mayo. It was a little on dry side. The gravy was also average. It didn't taste bad but had an odd lingering flavor. read more

Stated they were out of Bo'Rounds but were not.. they simply did not want to take the time to cook them and perform their job. Do not go here. Go to Columbia, Charleston or Charlotte for and Bojangles cravings. Disappointed, yet again. Chicken was not even warm!!! read more

Stopped here while we was traveling and was so disappointed when my fries had hair on them and the chicken was so burnt there wasn't even any meat, also the employees just handed us the bag no hello no how are you no have a good day just handed us the bag and shut and window. Not to mention they don't wear gloves and I watched the girl at the window wipe her nose and continue to bag food! This is a nasty location read more

Bojangles - a hand holding a piece of bread - Chicken Shop Near Me - Orangeburg, South Carolina

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I have stopped here a couple of times for breakfast on my way through the area. Overall, my experiences have been pretty good. The staff is fairly friendly & my order has been correct each time. The quality of the food is fair also, but nothing spectacular. Overall, an ok stop. read more

It was disgusting! There was hair in our food Ann's mold on the walls. I saw 8 bugs And staff was extremely rude.

Not a bad Bojangles...service was more pleasant than not, but my party felt a vibe that the employees had something better to do. The cherry drink was out, as was the coffee, and the bathroom was flooded. They did let me get lunch items for breakfast, so that was nice. Some weird dudes were loudly debating confederate statues, which I felt was a little odd. That's not on the staff, though, just an observation. Food could've been warmer. read more

I stopped by there on the way to Charleston on 5/17/23. I ordered an egg and cheese biscuit combo with extra cheese and an orange juice. The bo-rounds tasted like they had been around since yesterday and the biscuit was cold. The drive through attendant if you can call her that didn't greet me and didn't say anything when she handed the "food" to me. Just another terrible overpriced meal. read more

Best chicken we have ever had! Our family of 5 were in agreement it was famous! We had a big order and it came to us perfectly and the service was friendly! read more

Columbia to HHI drive. Missed breakfast in Columbia so I waited to see what I could get off the highway. Bacon egg cheese on biscuit and very good hash brown/tater tot that seemed to have a hint of cheese. Very good coffee with cream for fast food place. Drive thru very efficient and fast. read more

Great experience! Everyone was so nice! Glad I was coming home because there were no knives forks or napkins in the bag but it was all delicious! Would go back again read more

I just finished eating here and they ruined my order. I'm talking utterly botched it, but at the end of the day this is fast food dog. They gave us an absurd amount of chicken at an unreasonably low price, so who really cares if it is what you ordered. This restaurant is giving you a BUCKET of fried chicken and if you come here expecting anything beyond that you will be disappointed. Also there was a bit of hair in our food but that's all part of the Bojangles experience! read more

Came through the drive through and the lady taking our order was quite rude. We asked a simple question about whether or not a sandwich came with cheese on it and the server just had the worst attitude. When we got our food we missed an order of fries and our sandwich was completely messed up. When we came back around to fix our order the server was very rude. read more

COST: $5.99 (Crispy Chicken Biscuit Combo) Crispy chicken - check Tasty biscuit - check Sweet tea - check The service was nice and fast and I quite enjoyed my meal. This combo is better than KFCs or Popeye's. I wish I'm having one right now! read more

WHAT A MESS! Tiffany took our order and knew what she was doing but once we put our card to pay she just walked away and started filling food up for someone else. Never gave me my drink cup or my receipt. Then while I waited to get the receipt and my cup the manager just looked at me like I was bothering her. I asked for my receipt and she snatched it and handed it to me. I had to wait yet again to ask someone for a cup bc she walked away. We told Tiffany we would wait to get our food fresh and If that was okay and she said yes but didn't tell anyone we wanted fresh food. I then asked the manager if we could get our food fresh, and her with an ass face she just says yeah...now did we get our food fresh after waiting 15 mins. No. My meal was fresh but my husbands Cajun filet was tearing off in rubbery strings. The girls in the drive through and the girls handling the food were acting like they were hanging out at home together. All drinking slushees and milkshakes. Dancing around. Talking on there cell phones. The one was texting with the gloves she just prepared someone's food with. Then took the gloves off to cough and sneeze into her hands. To not wash them and grab her cell phone again. Cussing was outrageous. Saying the F word multiple times and thinking it's funny. All we saw were a bunch of girls just chilling on there phones having fun. Not having a care in the world. While there is a line of people. The dinning room was dirty all the tables had food on them. A huge FULL trash bag was just laying in the floor in one of the walk ways,never was moved. The manager? You ask. Oh she's just over there dragging her feet giving people dirty looks. Or leaning up against the wall. All the staff was lazy. I don't live near this place and I'm glad I don't bc I won't be back. The manager I tried to see her name but her name tag seemed old. I came in at 6:35pm on Sunday July 8th,2018. read more

As a Bojangles lover, I try and not enter the establishment with preconceived notions. When we entered in, it seemed like a "typical" Bojangles- moderately busy for 10 am, older people quietly enjoying their fried feast, and the beautiful aroma of fried chicken and potatoes. Overall the service was mediocre- ordering was pleasant but any time we asked for something it seemed to be an inconvenience... Tea and fries were fresh but the chicken seemed like they had been sitting for a bit (trust me on this- I know my Bo chicken). My bathroom visit was pleasant- about what you would expect for a Bojangles, although my friends said the guys bathroom had a significant amount of water under the urinals. read more

I love the flavor of Bojangles' chicken, but often times I have a sense of regret whenever I eat there due to the service and fact that food is oftentimes not hot. Immediately I think of other places I could have spent my money for something better. Just comes down to a lack of consistency amongst stores. This location was one of the disappointments, my Cajun filet biscuit was not hot and we seemed like we were an inconvenience to the staff for eating there. The bathroom also needed some attention as there was a pond of who knows what in it. If you're stopping at this exit, I would skip Bo's and go for CFA or McDonalds. read more

Stopped in for a late lunch after having been here a couple of times for breakfast. I don't know if the lunch crowd wiped them out or what, but the dining room was filthy, and it didn't seem like anyone was too concerned about it. The service was slow. Almost as if they were all sleep walking. They were friendly but just...slow. The food was typical Bojangles fare, and happily it wasn't cold. Disappointing visit seeing that this location is relatively new. If you're in the area, do yourself a favor and drive about a quarter of a mile further down the street and hit Chic-Fi-la. read more

Stopped here while on a car trip. Very hungry and looking forward to our meal until I saw the individual preparing/assembling the food wearing --and his face mask that was pulled down and effectively only conceding his chin and leaving mouth and nose exposed. Witnessed another employee with a mask not covering face or mouth walking by the food assembly line. A manager appeared to be circulating and to my dismay- did not correct mask issue. So disappointing to have to throw away our food and not be able to enjoy it. Please, bojangles, encourage your employees to respect the requirement to wear face masks during the pandemic. read more

We waited 50 minutes to get 3 biscuits. Understaffed & they are not in a hurry! They were taking care of the drive thru, but not the customers inside. read more

Love the service here and the sweet tea is delicious. The food is hot and the biscuits are soft and delicious.

You've got to be kidding me. 25 minutes- Twenty-five minutes for a salad and a chicken wrap. If you are in a hurry go someplace else. Place was a zoo of people but after a half hour here it became obvious is was an output issue not a matter of many people showed up at once. The manager does 50+% of the work while the young staff either stands there doing nothing or run back and forth directionless. They were nice enough but man - how about some training? Once we got the wrap (after going back up twice) the cheese on the salad had actually melted and the fries were now stone cold. When we asked for some fresh fries we then got another stone cold sack that was sitting at the drive up window (as if forgotten in a previous order). Hey, no problem - we will vote with our feet and a quick Yelp to let others know what they might expect. Note to management - You can't do it alone. Train and maintain good people and fire your dead wood. read more

Food here was delightful and drive thru was quick. However, I came here because of their amazing sweet tea, which I ordered last week. As my conquest concluded and I arrived at bojangles, I came across my cup of tea which tasted as unsweetened as a loss in a wholesome game of Yahtzee. Yes, that's right, they gave me unsweetened tea. I realized this after 10 hours of pondering why my tea why so bitter and unsweet. Then I called Bo to talk about this jangles location. I then turned my moped around and revved up the engine to the maximum speed of 40mph. I proceeded to finish my conquest which I started 10 years ago. Final conclusion... Bojangles :) read more

Staff was rude and young as we pulled up through the drive thru. They were laughing and couldn't focus on taking my order. Unprofessional at best so I'd give zero stars if it were an option. read more

We stopped here around 3pm. It wasn't very busy and only 2 cars ahead of us. When we made our order she was very snappy and came off rude. After waiting over 15 minutes we finally get to the window where we had to wait another 5 minutes. We could see the staff through the drive thru window playing around on their phones and just messing around. When we finally got our food it was cold and they didn't give us any napkins. read more

Excellent customer service from the manager here. A hot and delicious cajun chicken buscuit is curing my morning haze...sometimes you gotta throw some grease on it! Complete an online survey for a free biscuit! read more