As promised in April, I returned twice in June and was disappointed both times. On my first visit (06/23/26), I received old, heat lamp dried-out chicken, but the sides (Dirty Rice, Cajun Pintos) were very good. On my second visit (06/26/26), the chicken was better, but the order was wrong. Again, the sides (Mash Potatoes/Gravy and Cole Slaw) were very good. Plan to give this Bojangles location another shot when I return in June. read more

I've never had an issue with my food order or the service at this location. Over the years, I've been here plenty especially at breakfast. Tonight it was Supremes Meal with slaw and macaroni & cheese for the sides. I did have to wait in the Curbside Pickup spot along with 2 others waiting but it wasn't that long and all of our orders came out at the same time. It's not that big of a deal to wait a few minutes when you order the Family-size meals and for those that don't like to wait there's the app to order ahead. I've never dined in so I cannot speak on the Dining area & atmosphere inside but every staff member that I encountered was professional and polite. I will continue to stop in for food when I'm on this side of town. read more

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This is the 3rd time I have reviewed this particulate restaurant and had hoped that there was improvement from the last time I was here. Sadly to say and the second review is almost a dead ringer for my experience today Ordered two steak biscuits and unsweetened tea which is the one Bojangles menu Item I do not like and basically considered it uneatable. There was also some chick and Cheerwine but definitely not what I ordered. Total was $16.41 which was substantially more that my original order. Called back and like last time, was told I could drive over and they would replace it. Like last time, I had a conference call 10 minutes so that as out of the question. Like last time, I sent a message to corporate but did not get a response from the last time, not expecting anyone to try and contact me. My last meal was about this time last night 24 hou5s without eat and a meal that I had paid for but was not worth eating. Based on track record, you can do a lot better that this restaurant. Service and attention to detail do not even exist here. This will probably be the last time I choose to dine here and others should consider their options as well. read more

Ordered a three piece chicken supreme combo in the Drive-Thru and these were the Supremes that they put in my box.. totally unacceptable Service zero Ambience zero read more

Bojangles - Just ordered a 3-piece chicken supreme combo these are the Supremes that was in my box what in the world is going on??? - Southern Near Me - Statesville, North Carolina

UPDATE (As of 16 February 2024) This is possibly the worst Bojangles' in the state of North Carolina. The fact remains they'll get your order wrong every now and then, with this being no exception. I was charged for two large teas, but received two medium teas instead, and to say I'm disappointed would be a considerable understatement, especially since I'm working 12-hour shifts during this time. To make matters worse, my delivery driver didn't do anything about this. Pathetic and technically a ripoff. If I could give this dump of a Bojangles' zero stars, there's no doubt in my mind I'd do it. If you love Bojangles, go and find one elsewhere. Statesville is one of the worst towns in North Carolina, after all. read more

Bojangles - Medium teas I got instead of large - Southern Near Me - Statesville, North Carolina

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We eat at bojangles often,usually a chicken biscuit but these last 2 wks we got some of the worst ever. Chicken not done. crumbling biscuit, I usually give hubby the best bread at times its 2 tops or 2 bottoms. So a few days ago our order was awful. Had a cpl raw places in the chicken but the biscuits were not even done. I made dough balls with mine. I started to roll them both and make pone bread. We haven't been back since this happened. Do better cooks. I get y'all work hard, I worked in a restaurant for over 20 years. I get y'all are underpaid but when you keep putting bad food out you are taking money from your self too. D read more

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I do not recommend working here as a former employee they are dirty. They vape while cooking your food. don't use gloves have flys around the kitchen area. they don't wipe down materials ase they should even when clearly dirty people have got food poisoning from the undercooked chicken multiple time. I do not recommend eating here once again read more

Staff is ignorant. Have picked up food for the family twice this week, both times the order was wrong. Attempted to try and work out a correction with the staff after the second time and a female staff member had the most ignorant attitude I've ever experienced (date was 01/17/24). Was made pretty clear my food would be messed with. Will never go here again. Any threat to mess with your food whether serious or not is pathetic. read more

Worst bojangles experience ever bought the chicken supreme combo, said thank you many times, the window clerk just listened with no acknowledgment, unfocused. When got food the fries were burnt and stale to where when I baked them in over my lady still WOULD NOT eat the fries. Stated that the chicken supremes tasted knock off and hard, I bit into one and it hurt my molar how hard the breading was... Where is the QA for the brand #bojangles in statesville nc? Ownership is clearly just banking on repeat business or unknowledgeable tourists that don't know it's a shottttty Bojos, more like if in statesville it's a BONOs! read more

Them hoes In there lazy I walk in mfs just looking standing in the back am I supposed to take my own damn order or something I just walked out and went to McDonald's read more

The BOJANGLES on East Broad Street is a poor excuse for a restaurant. several times including this evening we have gone for pick up and we're told they had no chicken. WHAT? Is this not what they serve? Take my word, it's a disaster. IF they have chicken, your to go order is likely to be wrong. Ann B read more

Stopped for a late lunch, two guests in front of us. Very long wait. Didn't get the complete order, had to wait again. Steak biscuits were raw inside. Sent these back and waited a third time. They got this order wrong too. This is ridiculous. Won't be coming back to this place. read more

Visiting from out of town, thought I'd grab some signature NC biscuits! I just ordered 3 plain, they were super good, though just a tad too salty for my taste. The strawberry jam was great as well. read more

Whoever the dumbass is that owns this fucking location fuck you your worker are slow they can't do anything correctly they can't even take a simple order I'm currently sitting in your stupid ass drive thru typing this shit that's how long it's taking 20 fucking minutes is absolutely fucking ridiculous read more

Currently sitting in drive thru on a Saturday morning, waiting for food and haven't even got to order. 40 mins later finally left drive thru with food. read more

After work today I went to the Bojangles on Broad Street in Statesville. I was not prepared for what I received. When I got my two biscuits and two servings of dirty rice home, the bag was soaked with grease. The biscuits were greasy, but if you are hungry enough you can eat anything. Both of us threw our dirty rice out-it was inedible. To begin with it was a greenish color and very soupy. It had a consistency much like baby food-mush. It was quite literally the worst food I have ever purchased at a Bojangles anywhere. I have attached a picture of the rice as well as the grease soaked bag, Even the plastic spoons had grease on them as well as the lid to the rice. read more

Bojangles - This doesn't look like any "dirty rice" I've ever gotten at a Bojangles. - Southern Near Me - Statesville, North Carolina

They are really bad they don't like to take orders when you go inside the see people waiting and they not even worry to come and ask you what do you want!!!!!!!!! read more

The two starts are for the food. The food was great and I thoroughly enjoyed it but... the service was horrible. First red flag was over the intercom. Tried ordering biscuits and got a mumbled response of "wait". Decided not to order them. Pulled up to the window and had my order repeated back to me so I knew it was right. After pulling up to the second window and receiving my ice tea I decided to taste to make sure it was sweet. Before I got to taste it I realized they only filled the cup 1/2 the way. I noticed this since I took off the cap after not receiving a straw to taste. I got it filled up and tasted it. Not sweet. Meanwhile this is happening we have not received our food. Probably waited up to 25 minutes after paying in a fast food drive through. Got my iced tea fixed and had to walk inside to receive my food since I was waiting so long. Would not come to this location again. read more

I'm not much good with online ordering. I guess I'm part of the generation that still uses phones for talking, and quarters for video games. Still...I decided to try a fairly large "to go" order online to pick up at this store. That was a mistake. What wasn't a mistake was calling this Bojangles for help! Every interaction I have had here has been above and beyond! Just a few minutes ago a young man named TJ cheerfully helped me straighten out a mess of my own making! He even took my phone number and proactively offered to call me if there were more problems with the online order. I expect to hear from him any minute now. TJ isn't the only person who has seemed solely focused on helping me have a great experience with Bojangle's. Now, about the food. Their biscuits are really good. I come from about 3 generations of people who make biscuits that are divinely inspired, so I know and can make biscuits that could heal the sick. To be able to walk in a fast food place and get biscuits this good is America at its best! Thanks Bojangles! Thanks for hiring people who care about their job, and thanks for the fantastic biscuits! read more

I work for door dash and I will not deliver for Bojangles. This is the only place I won't deliver for. They are rude and it takes way to long. If you have an hour break for lunch don't go to Bojangles cause it takes at least that long just to get your food read more

Hello yelpers, In a service industry regardless of how small or global one becomes, basic customer service skills are needed for continued success. When considering to dine with a fast food chain, expectations usually are not set with a five star mindset;however, basic requirements are generally expected. For example, greeting the customer and saying thank you or actually acknowledging their visit and purchase goes a long way with repeat or regular customers. It's sad to see local business lose customers and revenue due to the inability to appreciate customers and help them enjoy a great customer experience. To owners, review your work culture and management staff. Consider making some changes and reevaluate your process because the overall "wow" factor is missing. And you're loosing money each and every day due to poor customer service... read more

They could use some extra hands. Sunday morning ordered 8 chicken biscuits and 7 sweet teas. I went inside because as usual drive thru line was wrapped around the building. There were 3 people working.... It took so long but the young lady who took my order was pleasant. They were trying their best.... Food was ok read more

Opens at 5 am and no employees acknowledge there is a line in the drive through waiting to order

Out of all the bojangles I've been to this one was the best the food was hot and cook perfectly I will be back here soon.

thought we'd have Bojangles for dinner what a mistake that was first mistake Wait time was so long, no coleslaw, chicken was OLD, shorted us on biscuits, but guess that's ok because they were dried out Asked for Sweet Tea got Tea ,and there was nothing but rudeness..call made to management to complain is being made. Troutman NC never again read more

I have bojangles some times and man it hit the spot for me and i love it Bojangles is world wide go check it out read more

8 out of the last 10 orders wrong. I actually started going to one 10 miles away to get the correct food. I live 1 mile away from this one. I ask for breast and wing meals generally. I am always given dark meat. Love the food. It just gets old, very old. read more

This location I've came to for a long time past 2 weeks I've gotten water for gravy and you can't ever get ahold of anyone and then finally when I do chick hangs up on me because I tell her that gravy from bojangles don't look like that! read more

Bojangles - My water gravy even taste like pure water - Southern Near Me - Statesville, North Carolina

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A friend and went through drive-thru today and ordered two large teas. We waited in line nd paid (with a debit card) at window and was handed our teas. I noticed that neither drink had ice in them. I told the cashier and she yekked "YO" at a lady behind her which said the ice machine was broken. Having just enough time to get to the Doctor's appointment, we could not wait for a credit for the debit card and had to leave. While my friend was seeing the doctor, I called the manager of Bojangles and told her what happened, She confirmed the ice was broke. I asked "Why were we not told that when we placed the order"? She said that we should have been told. I said "But we weren't. Instead, we waited in line, paid, were handed the drinks, noticed ourselves there was no ice, and was told after we questioned." She apologized and then stayed silent offering nothing else but dead air. I asked " Well, what are you going to do about it"? She said "I can't do nuttin bout dat!"! If was black that Ho would have given me a bucket of chicken and a bottle of hot sauce AT LEAST, but since I'm not, I get robbed and given the worst service now common at Bojangles. Never again, will I go to any of the Statesville Bojangles. I am just not dark enough! read more

Absolutely, hands down the worst Bojangles there is!! Wait times are horrendous, the fries are either cold, hard, and or over cooked so bad they are hollow. The chicken on the Cajun fillet sandwich or biscuit is so tough and over cooked you can't or don't want to eat it. The little girl working the drive thru has the personality of an eggplant and is just plain rude. If you look through the window into the kitchen it is filthy. I will never go back to this location again. Save your money and go to Chick-fil-A or somewhere else. read more

It was fast food, nothing amazing. First time I've ever had Bojangles, and I wasn't expecting much and my expectations weren't beat. I really wished that the local BBQ places were open on Sundays, seems like there's some quality ones nearby that would have been great. read more

Pretty good. Great biscuits and dirty rice. They gave me thighs instead of breasts. Small pieces but tasty.

Just ok if all the Bojangles in the area. They don't seem to have the sweet tea figured out. It was unsweetened so I went back to get sweet. When I got down the road it was still unsweetened. Maybe they just can't make it. read more

I'm disappointed that this Bojangles' standard of cleanliness and appearance appears to be declining. During a recent visit through the drive thru I was surprised by the amount of trash and paper littered all throughout the parking lot and around the grounds of the building. Though the food quality met my expectations, I hope the neglect shown toward the parking lot and grounds is not a reflection of the kitchen. I believe this restaurant could do better, and I hope they use this review as motivation to show improve their level pride in their appearance. read more

I had a horrible experience today at this location. The cashier was rude, my order was messed up and the bathrooms were nasty. The cashier messed up my order and when I told her that she had an attitude about it. I didn't get my fries in my supreme combo. The fries that I did that good they didn't taste fresh, wasn't enough seasoning and weren't too hard. The bathrooms were nasty and there were many bugs in there. Definitely won't be coming back any time soon. read more

Your drive thru service is horrible. I mean they have one job take the order correctly and put the food in the bag right. Asked for small coffee with cream and Splenda. Got the coffee but nothing else. Also asked for a sausage biscuit and no rounds. What do you know no no rounds. Didn't even get straws with my drinks. Please somebody do something about this. Your service sucks!! read more