I needed a ride when my car was in the shop. Called this can company because it was suggested in my…read morearea from google. When I called, a Jamaican guy answered, rudely. Told me that he couldn't pick up because he was not coming to my area. I don't know if that was just for the day or ever. He never elaborated, he just hung up. I needed taking a Lyft instead

Pro's They picked up there phone and stated that there would…read morebe a delay in getting picked up. Clean car. Talkative driver. Cons Drove to the wrong hotel for pick up. Excessive delay, forty-five minutes is too long of a wait in a small town during morning hours.

I called for a taxi around 10 pm for a 2 mile trip. They said the cab would be there in 30 minutes…read more I waited over an hour and no one ever showed or even called me back. I ended up having to call a friend for a ride. Total waste of time. This is why Uber and Lyft are dominating the market.

Great on time service highly recommend when ever you need a late night ride or any Time they are…read morethere for you safe courtesy reliable call them when it's important and you gotta be where you gotta be on time they picked me up when others wouldn't highly recommend I needed a ride at 2 in the morning and he was here in 20 mi great when you can't use Uber or Lyft hasn't let me down yet so I will keep using them they cover lots of area and can get you to the airport

Driver was rude, refused to start meter, tried to talk game to my wife, car was a mess, no taxi…read morelicense on display, and tried to scam us. Driver refused to start meter. He pulled off to the side of the road and demanded a fucking ridiculous price. You cannot just pull a price out of your ass, you are legally obligated to use the meter. When I insisted he start the meter and drive he told me to get out. As we were exiting the driver started taunting us, saying "What are you gonna do about it" and "No one will pick you up tonight"....except for the Uber that picked me up 5 minutes later. Stop trying to rip everyone off. Learn some fucking professionalism. It is not the passengers fault that you are salty about the failure you turned into.

Terrible experience. I called to be picked up and dropped off a couple miles away. They told me…read moreit would be about 20 minutes but it ended up taking an hour, and that was after repeated calls asking where my cab was. The funny thing too was that about a half hour AFTER I was dropped off at my destination, the dispatcher called back (finally) to tell me my cab was almost there. Makes me wonder who picked me up. The cab itself was a pig sty, the driver was slovenly, and when I wanted to pay with a credit card he acted like he didn't know how to do that. In addition, where I was going was west of my pickup point, and the guy chose to go to the freeway onramp located EAST of us to get on the freeway. There was no advantage in choosing east over west in this situation, except to generate a higher fare. When I asked why he was going east, he got flustered and said "fine, I'll reset the fare", being all huffy about it, and ended by saying "money isn't everything". I think I'd rather thumb a ride with a suspicious looking stranger than use them again.

Great customer service we were picked up by Dre at San Manuel Casino drop off at Bear Springs best…read morecustomer service!would definitely use them again!such a nice guy

Good service , clean cabs , fast response He also does…read moremedical transportation he's real good with airport pickups & drop off I perfer him over yellow cab or bell cab he will give you good prices & flat rates

My driver Daniel was very polite and professional. He opened the door for me and even offered me…read moresome cold water. I will use this company again and I am recommending this company to all who need an exceptional service.

Scheduled an appointment a day before my trip to Vegas to be dropped off at the airport. The…read morereceptionist got my name and essential information down and was confirmed to get picked up the next day at 0500 am. My schedule pick time was past due by 15 minutes. I called to see if the driver was lost. The same receptionist that took down my info down told me they had no scheduled pick up time for me. The guy either sounded super tired or drunk. Had me on the line waiting like an idiot. They called me later claiming my pick up time was 0530 am. Scheduled it in front of my wife and even she confirmed me saying 0500. Either a simple mix up or bad service. Either way they should've had my info on file.

Do NOT use this service. Taxi is in really bad condition. Keeps windows open as AC does not work…read more Charged me before starting the ride.

The cab came quickly but terrible service. I had my daughter with me and the driver didn't even…read morehave a middle seat belt and just told us hold the baby. Of course we improvised and used one of the side seat belts to strap her car seat down. My driver was unprofessional the car smelled like fish. The car was messy. I literally had to call 13 times to get an answer. They didn't have a meter so they charged us 10$ for 2 miles

Worse taxi cab ever . They had me wait an hour then and multiple times called me saying they were…read morearound the corner almost there . I called back again and they said that they waited then left. Eff that I waited outside the whole time and didn't see any cab. They had attitude . And then offered for another taxi to come but that it would take another hour! Calling this cab service will be a big mistake if your trying to go home or anywhere fast. 100 thumbs down!! They don't deserve any stars . Oh and not to mention I downloaded yelp just so I can let everyone know this. They made me so upset worse cab service ever!!!

LS Shuttle was so helpful for me during a time that I was visiting family members who were in…read morehospital, and then I reached a point when I decided that some older family members should not be driving at night to come pick me up at the airport anymore. When I needed to try to arrange something last minute LS Shuttle were very responsive. I have appreciated so much that I could interact directly with a person to get estimates without having to go through a complicated website portal. I hate being forced to use those reservation portals, they take so long and often don't allow you to describe some of the details or nuance of a trip you need to take. I really appreciated being able to interact with LS Shuttle through text messaging. I have had several rides with them and they are super professional, reliable and prompt. I really appreciate this company, they have helped me a lot and given me peace of mind on my trips to SoCal.

I am a multiple repeat customer. Solid service and super reliable. Great, clean, safe vehicles and…read morepersonalized service. My family and I trust this company for any transportation needs; we have used to ONT and LAX transfers. This is hands down one of the best drivers/transfer companies I have ever done business with, and we will use them again without hesitation.