FANTASTIC FLORIST! Fresh, beautiful flowers of all types…read more Expert and Artistic Arrangements! Such wonderful, helpful folks! So kind. So interesting. Free Scents! The Flower Shop also hosts many, many handmade crafts which compliment the GORGEOUS FLOWERS!

This shop is AMAZING! They have the actual flowers I need and are so willing to work with me if I…read moreneed something at the last minute. Very personable and a great value for the money. Highly recommend them for all floral needs.

I recently went in to pick up flowers for my girlfriend for no reason and the staff was very…read morefriendly and helpful in picking out all the flowers and arranging them. On this past Valentine's Day they ran out of the purple I wanted to use and went out and found an alternative purple material to line the clear vase in to give it the same effect. Westland Florist is my go-to whenever I need flowers.

I visited Westland Florist to order a prom corsage and bouquet, along with getting a quote for…read morecenterpieces for a graduation party. I came prepared with photos and a clear idea of what I wanted, and my husband and I had already set a $100-150 budget for the prom flowers. Unfortunately, the floral designer was dismissive from the start. When I explained that I wanted a corsage to complement a bright pink dress , something white with light pink. She immediately wrote down "white rose corsage w/ silver" without letting me finish or discuss options. She rushed ahead to the bouquet before I could clarify anything. Hoping to circle back to the corsage once she seen the bouquet inspiration photos I had so both would coordinate. When I showed her the reference photo, she responded, "That has lilies. I am NOT ordering them for this." Each time I tried to speak, she cut me off or talked over me. When I reiterated that I wanted something similar to the photo, she put her pen down, looked at me, and said, "You don't want that. You know that bouquet is over $50 alone," in a tone that felt unnecessarily condescending. Instead of asking out budget she just talked down to us and insulted us. Within just a few minutes, she refused to consider the flowers I requested, dismissed my preferences, and made comments that came across as rude and judgmental. I ultimately walked out mid‑conversation because it was clear she had no interest in working with me. Instead of insulting someone about the cost of a bouquet, perhaps ask their budget next time. As I walked out she told my husband "most people don't want to pay that" justifying what she assumed was expensive for us. We then left and went a few blocks down the street and easily ordered the corsage, bouquet, fifteen centerpieces, and two display arrangements for the graduation party with no issues at all. Westland Florist lost out on several hundred dollars in business due to this designer's unprofessional and condescending behavior. Based on my experience, I would not recommend this location for anyone looking to order custom floral arrangements. If you want basic grocery store looking pre made arrangements you'll be fine, but I think there may be limitations from what this designer can actually do When you want customized items.

After an extensive search for a funeral/Celebration of Life plant for home delivery, it was clear…read morethat The Flower Alley stood out among the local florists near Northville, MI. When I called, Kayla answered my call with utmost professionalism, courtesy, energy, and patience with my specifications for a lovely flowering plant to be sent to the home, by describing the fresh plant, in person, that had just arrived, and the perfect ribbon to go with it. I was ecstatic at the satisfaction from this experience after all my research, that a perfect beautiful gift was set for delivery. Thank you very much Kayla and The Flower Alley! Robin, from Va.

Kayla was so sweet and helpful. Put together two beautiful arrangements for a memorial' service…read more And came in early to make we got them to the church on time

I've been here a few times and the service, the flowers, and the decorating are always phenomenal…read more They always have a few thoughtfully made bouquets ready to go in case you're in a rush, and if you decide to get your own bouquet made everyone who works there is kind, talented, and eager to help you. The best place for flowers by far!

Disappointed that what I ordered looked nothing close to the picture from the website. I understand…read morethat substitutions occur at times but what they used was just an odd selection of flowers. Just odd. They did deliver on time though.

I would recommend them totally the BEST! I have used them for arrangements for my friends!…read more Delivered when promised and price was reasonable! Thank you amazing job well done!!

I ordered a cremation floral arrangement from the shop from my mom's funeral and it was lovely,…read morejust beautiful. It was a combination of light pink and dark pink roses. It was so pretty and smelled so good. The flowers are holding up really well. Friends and family also ordered flowers from here for the funeral and they were also beautiful. Very good quality flowers, a nice variety of flowers and the arrangements themselves were very pretty, very creative.

I could not be more disappointed in the level of professionalism by the florist at this shop. This…read morepast Friday night, an orchid got delivered to my house but I did not come home the next day so it was outside for 24 hours. I called to talk to the florist about it but she immediately got defensive. She said they tried to deliver it for 2 days (how would I know that? I didn't get a call Thursday), they wrapped it up a lot, it was 36 degrees outside, and they called when they got to my house. I was out so I didn't see the call/message until an hour afterward. She accused me of wanting a replacement and I told her I just wanted to have a conversation about it. It was very droopy so maybe she could have given advice about how to bring it back. I don't know, but I didn't expect to get attacked like that. She said she would go out of business if everyone called like I did. But I wasn't even asking for a new flower. I just wanted to talk about what to do. I'm surprised how accusatory she was as opposed to being inquisitive so we could find a solution together. It's just disappointing how unprofessional she was.

I needed a beautiful red rose bouquet delivered to my mother ASAP! It was the week after Valentines…read moreDay and a lot of stock was low, however I tried this little place close to my mother's house and not only did they deliver within a few hours of my call, but the red roses were stunning and even more amazing, fragrant!! This will be my new "go to" spot for all my flowers!

I purchased a large Peace Lily for a funeral in Sept 2025…read more Upon arriving at the funeral home and seeing the lily that was delivered, I was shocked and embarrassed that Thrifty Florists Westland would ever sell and deliver a Peace Lily with absolutely no lilies on the plant. The delivered plant looked more like a bush rather than like a Peace Lily. It seemed that they grabbed the worst lily on their floor and sold it off to get rid of it. Store a management refused to provide any support. I do NOT recommend Thrifty Florists Westland MI.

So pleased with the pink hydrangeas/baby's breath I ordered for a 1st birthday party/baptism…read more Arrangements are always beautiful. The STAFF are so NICE and HELPFUL especially if you are undecided. Thank you Chris!