Wasn't notified of upcoming appointment because they had the wrong number for us. Which pushed a…read moremuch needed appointment further back. Thought they would squeeze us in since it was their fault but they did not. Wait another month and goodbye! So disappointed!

Very Organized & Efficient. Dr. Higgens removed cataract's from both eyes 20 years ago. I return…read moreevery year for a check.

Seriously the best eye exam I've ever received. Dr. Kintner has great staff and is personable &…read moreknowledgeable - I'm lucky to have found his office!

Woke up with pain and the feeling that something was in my eye. Cee was able to see me that same…read moreday. Dr. Shearer was great he took the time to exam and explain what was going on in my eye. Luckily it was not an emergency situation. The office staff was great. A big Thank you to all.

I had a 2-1/2hour wait to see the retinal specialist which I thought was horrendous. The first part…read moreof my visit at 10:30 am with the technician went great. Then after my eyes were dilated, I was ushered into a waiting room where I waited until almost 1 pm. This place could take a few lessons in customer/patient care and offer check backs with patients while waiting. Offer healthy snacks or refresh their stale coffee pot. There was a drinking fountain, a coffee pot with Styron cups and a container of store bought cookies. There was also a tv screen that told dr wait time (my physician' wait time was listed as 120 minutes) with another TV playing HGTV. They may or may not provide free wifi; I suggest providing a docking station to charge cell phones as a courtesy. Also it would be good to know ahead of time that there is such a wait. I think if they know that there is going to be a long wait patients should be told upfront so they can adjust their schedule. I would have brought my portable office or some knitting. I was caught totally off guard and my emotions became frayed the longer I waited. I also believe they should look at how they schedule and not schedule so tight. Patient care was minimal. My appointment went past 1 pm. Offers for a healthy snack & a bottle of water would have helped. Patient care was minimal. I felt like I had been taken hostage in that waiting room. The reason I didn't walk out was because I didn't want to endure a second appointment in similar circumstances. I finally asked to speak with the manager who apologized profusely. After I did, it felt like I was shunted in quickly to see the physician. I hope I don't have to go back for a long time.

I have ALWAYS been treated very kindly, efficiently and promptly at Great Lakes Eye Care. My…read moredoctor was Dr. McKey, but Dr. Cook did my cataract surgery and I am extremely pleased with the results!! I would definitely recommend Great Lakes Eye Care to all my friends. I love the fact that the doctors here all mission-minded and go on long- and short-term mission trips. I can't say enough good things about this business!

I had a cataract removed from my right eye. Bolling encountered a "floppy iris" during this…read moresurgery. My iris was damaged. There is equipment the surgeon can have ready to deal with a floppy iris, but, as Bolling himself said, it isn't cost effective. So disregard claims of "state of the art" equipment. Furthermore, at my day after surgery appointment Bolling's first words were, "You're right on target." It was only after I said I couldn't see much with my right eye that he explained the floppy iris. Bolling then told me that he could perform laser surgery to "clean up" what he was unable to finish in the original surgery. I paid $268 out of pocket (and I suppose my insurance paid a lot more) but the laser surgery did no good. He then explained that when I got my glasses it would be much better. And, he would give them to me at his cost. I still had to pay $348 out of pocket and the glasses do no good. I have a cataract in my left eye but Bolling will not touch it.

totally unhappy with my entire experience here I went to see Dr. Kevin Egan. He did my exam and…read moresaid that my eyes had got better. Reduce my contact lenses when I tried to use them I couldn't see went back to my old prescription. Had to pay more and I'm still waiting for a refund on my contacts will never use never use center again I have an appointment in the new year at another optical center it will be interesting to see the results. I will post them. I felt like the lady at the front desk seemed confrontational and knowing Rich this is not the I'm used to terribly terribly unsatisfied.

I stopped in with a problem while traveling from Chicago. The screw had come out of the temples of…read moremy glasses, which I had not bought from them. They immediately went to work and found a screw that fit, cleaned my glasses, and sent me on my way without charge! Very friendly staff.

I had been going to them for the past decade but recently things have gone really downhill. When I…read morewent to get a new prescription, they gave me the wrong one. I had to go back a week later and ask for a new prescription. After I got these new contacts prescriptions written down, I went and ordered contacts online. The site checked what I reported as my prescription with what the eye doctor had on file, and there was a discrepancy. Turns out that the prescription that the doctor had written down for me was different from what they actually had on file, and they had given me my old prescription instead. When I called and asked about it, they were not sorry about it at all or showed any understanding. Also, they're really expensive. But I'd rather pay more and get good service rather than waste weeks of my time with them.

I picked up my glasses from Goshen today not happy with the lady they had helping . I have gotten…read moremy glasses here for awhile have trouble with new ones have to have adjustments . I told the lady that it was a little blurry and thought my progressive need to go up a little all she said was the dr would like me to try them for a week. Brooke will do adjustments with ear pieces and nose pieces so why cant this lady now i will have to make another trip back to goshen to see Brooke and gas aint cheap thanks alot why cant people just listen to you .

Went in for a problem on one of my eyes. They had me come back 2 times to check on my…read moreprogress....180.00 later,no change. I feel that at least one of the appointments should have been considered a follow up at no charge. Won't be back.

I told them that I would not be able to see if they dilated my pupils. Well they absolutely…read moreinsisted!!! I drove back to work barely able to see. Now at work, I can still barely see. Can never listen to a patient. Just has to be their way!!! Thanks for the blistering headache Boling Vision!!! And if I get in an accident because I cannot see because of your dilation, it will be your fault! Just wanted to get the money for the dilation. It is always about the money!

Broke my glasses while touring ND campus before the big ND vs. USC football game. Luckily I found…read moreBoling Vision. They came to the rescue and helped me see until I could get back to Arizona. Very friendly service and would highly recommend Boling Vision for emergencies and full time OD if needed. Go Irish!

I AM TRULY SHOCKED AT HOW I WAS JUST TREATED BY THIS "DOCTOR"....... and I wish I could give this…read morepractice a ZERO!! Aren't doctors supposed to take an oath, "First, do no harm"?????? Well if Dr Nush took this oath, he certainly isn't still abiding by it!! I have been done a GREAT harm by him and his staff today. I just moved back into this area of the country & haven't seen Dr Nush for over 10 years, and so I was not fully aware of his current policies. Being new (or new since 10 yrs ago,) to this area, I also didn't realize how long it would take to get into see doctors here. Thus, I ran out of my medication that my previous doctor from where we used to live, had prescribed me, before being able to get in to see Dr Nush. So I was very anxious for this doctors appointment, having been without my medicine for a few weeks. So today was finally my appointment. I will admit that I have some responsibility in the fact that I was almost 10 minutes late to this appointment. Should I have called? Yes! and I deeply regret that now!!!. However it was barely 10 minutes past as I approached the reception desk, when I was succinctly and coldly told that because I was 10 minutes late that not only would I not be able to see the doctor today, but NOT EVER!!!! And it didn't come from only his staff - Dr. Nush was standing right behind them with no remorse on his face as I stood there apologizing, crying, and pleading for a second chance since I didn't know the policy, and he just said too bad, that's the rule. They tried to appease me (probably at an attempt to calm me down and get me out of their office), by giving me the # of another Dr who is taking new patients across the parking lot. So the receptionist walked me out the door, showed me where the other doctor was and quickly closed the door behind me, washing their hands of me. As it turned out with this recommend doctor across the parking lot, while he is taking new patients, they don't have any openings until February!! Obviously that's no one's fault, however it's going to greatly affect my health, my well-being, along with my children's well-being (as I am a single mom and cannot properly care for them without my medication). Obviously I know that isn't the doctor's responsibility, however I am truly HORRIFIED by their lack of empathy and willingness to give me a second chance to redeem myself of being 10 minutes late, knowing my situation and the remorse I showed. Especially because I was not made aware of their policy beforehand!!!!! In retrospect, clearly it's a blessing in disguise that I will be finding a new doctor because I would never want such a "doctor" to be in charge of my health care, but the situation he has put me in, I will never understand. His conduct as a "doctor" is not only completely unacceptable, but DEPLORABLE. Regardless of his knowledge or aptitude as a physician, please be VERY WARY of his complete lack of empathy. And if I could give one piece of advice, it would be to Dr Nush, to find a new occupation.....for someone who cares so little about the well-being of people, he should not be a physician who sees and treats people, and primary purpose is to "First Do No Harm."