I waited 9 months to write my review. We love living here. Management/maintenance team r very responsive. Everything is coming together. We can't wait for Cho Ben Thanh to open. Clean quiet and friendly place to reside. read more

I lived there for 3 years. It's like a luxurious hotel. I really enjoyed living there. The building is newer and I liked all the modern and new features; nice modern kitchen, washer and dryer in unit, attached garage parking with EV charging stations and I won't have to worry about getting wet on my way to my car on rainy days. This apartment comes with beautiful swimming pool, club house, business center and gym. They have resident appreciation events, which I couldn't attend much due to work schedule but seemed very fun. Staff were all nice, polite and friendly. Lots of good restaurants around there. read more

As a 2yr resident living here, why do I wait until now to leave a review? Because I want to truly feel the experience. As an empty nester downsizing from a home to a 1bedroom nest, it was a life changing moment for me. My number 1 priority has always been safety, whether I am in the apartment or in the parking structure. I was very pleased with how up to date the security is set up here and the place is always well lit with their sensored lights both in the parking structure and hallway. EV charging stations are a big bonus! As for the apartment living, everything was provided efficiently. I don't really have any issues with the appliances except for replacing the AC and fridge filters, which maintenance is always promt and professional with the services. Adan is the best! The amenities are always kept up to par. Whenever I have questions or concerns, things have always been obliged in a timely manner. Neighbors around me are very pleasant and respectful towards each other. As for the management and staff, I am beyond words about them. I feel that they are compassionate, empathetic, and understanding to their best abilities. They will always strive to do their best to assist or accommodate the situation. They are the main reason that I've decided to stay longer. For the community safety concern, the only setback I see is the alarm situation. I know most of the time it's triggered by people not abiding by the rules and open their front door while cooking and management have yet to enforce stricter rules (maybe as a fine). If this situation improves then the complex will be even more pleasant and beautiful state of the art accomodation to live. read more

My family and I have lived here for almost a year now. Bolsa Row feels like a fancy hotel - especially when walking through the lobby and pool areas (it also helps that we're in a furnished unit, which has been really convenient). My kids really love the pool and BBQ areas - it's generally never too crowded but it still feels lively. More importantly, it always feels safe. There are a lot of places where you have to use your keycard to get around, so it's not very easy for strangers to get in the building. The leasing staff sits downstairs so it's easy to get a hold of them if you need anything. You can text them (super convenient) but often I just walked right down there and talk with them. One thing to know - the staff here actually does enforce the rules, but they do it in a good way on behalf of the residents. When someone else parked in my stall they took it very seriously and they had the offending party out of the stall in 30 minutes (it was a visitor that shouldn't have parked there). I know a lot of others apartment buildings will just ignore complaints, so it's nice to see the staff care here. I get the sense it's a family business, or at least it gives off those vibes because they take a lot of pride in what they do. I'll be moving out next month since the renovations on my home are done, but I highly recommend this place as long as they keep this current staff and ownership. If this place was condos-for-sale, I'd actually entertain buying.o read more

Have been meaning to write this review for a while. My boyfriend and I just recently moved out of Bolsa Row after calling it home for about 18 months (we are moving closer to a new job he got). We've lived in a lot of apartments around LA and OC and honestly Bolsa Row has been our best experience. The whole building is new and therefore all the appliances are new too. We rarely had to call the apartment staff to come fix things. When I did call them, they were super responsive and friendly (thank you to Angel and Adan!) You can tell the front office folks in the lobby actually care about making their residents happy. For a bigger apartment building, they're pretty good at creating that personal touch. The garage is enclosed, well-lit and generally it always felt very safe. I did hear about a couple of things being stolen out of peoples' cars but later I found out it was because doors were left unlocked or windows were left open. Also - they recently installed Tesla chargers in there which was really convenient for me. Best part of Bolsa Row: the location. So close to so much good food in FV and Little Saigon. Walkability is something you don't get often in OC, so it was nice to just walk to get something to eat. Also, it's really rare to have this quality of building in Little Saigon. I think you see more of these elevated luxury-style apartments in Irvine and Huntington, so it's nice that we were able to enjoy one in Westminster. Minus 1/4 of a star because I had to tattle on my neighbor for being noisy late at night (generally a younger crowd here), but I think that was a special situation only I had. Minus another 1/4 of a star because the pet relief area is kinda small. Therefore, we end up at 4.5 stars and that rounds to five! read more

We debated writing a review for Bolsa Row Apartments, but we want to share our thoughts after living there for one year. Initial Impression: Our first tour should have been a red flag. I don't recall the gentleman's name, but he immediately questioned if we knew the price of the apartments, which made us uncomfortable. The tour itself was rushed, lasting only about 10 minutes, giving us no real sense of the property. Later, Yeimy gave us a comprehensive tour, showing us multiple units, which ultimately convinced us to sign a lease. SHOUT OUT TO YEIMY... she is that GWORLLLL!! Cons Security: Upon signing the lease, we were promised 24/7 armed security. However, this turned out to be guards who merely sat in the parking lot corner at night. As a Black couple, we found ourselves repeatedly questioned by security despite them seeing us multiple times. This made us feel targeted. Eventually it seemed like they switched companies, and the new guard(s) walked around the building- inside and outside the apartment . A little bit better security, but not ideal. Additionally, the complex has numerous homeless individuals around, and we once encountered a homeless person ducked down in a vacant unit, which felt unsafe. The lack of adequate camera coverage only added to our security concerns. Amenity Fee: The amenities fee at this complex is exorbitant compared to other places. Initially, the trash service was punctual, but over time, the quality declined significantly. Valet trash service became inconsistent, often arriving late or skipping our unit entirely. Paying a high fee for such unreliable service was incredibly frustrating. Appliances: While appliances can fail anywhere, our fridge blew out, and our garbage disposal stopped working, which was unexpected given that we were the first residents in our unit. Thankfully, we had family nearby to store our food, but this could have been a major issue otherwise. Parking Structure: The parking structure is poorly designed, with narrow lanes and sharp corners, making it a hazardous place. Many residents speed through it, especially since there are eight levels to navigate, which adds to the danger and frustration of using the facility. Dog Waste Fee: The complex requires a DNA sample from pets to track waste. Despite diligently picking up after our dog for ten months, we received an unjustified fine for waste allegedly left by our dog. The footage provided showed us in the area but didn't capture the act due to camera blind spots. A second claim couldn't be verified due to a lack of cameras in that area. This resulted in a $200 fine, which felt unfair and was inconveniently demanded just before rent was due. Move-Out Process: We declined the lease renewal in October, with our lease ending on December 1st. We received no guidance on an initial walk-through or our right to be present for the final inspection, which is required by California law. During our last days, we lost access to essential systems, making our move-out process difficult, which is also illegal because we are granted access until termination of the lease since rent was paid for the month. The final inspection results seemed inconsistent and unfair, leading to additional charges that we disputed. Although the situation was eventually resolved, the process was frustrating and left a bad impression. Pros Location: The complex is centrally located in the OC, which is convenient. However, Brookhurst street is VERY busy, so getting to the freeway can be a hassle sometimes. Also, there are some great eateries around the area. Newly Built: The complex is newly built and you may score a unit that has not been previously occupied. Also, as mentioned before, the units have brand new appliances. Noise: The community is very quiet. I believe the walls are sound proof (according to the first gentleman who gave us a tour). Maintenance: Work requests are handled promptly, and the maintenance crew is knowledgeable and efficient. Staff: Although our review is critical, it's important to acknowledge that the staff was generally friendly and pleasant during our stay. Application Process: The application process was fast and easy, making it convenient to secure a unit. In conclusion, Bolsa Row Apartments did not suit our needs or expectations, but it might be a better fit for others. Peace & Blessings read more

If you're thinking about living here, be prepared for management to cut corners while still charging full price for amenities. Case in point: they've shut off the heaters for the pool and spa starting February 3rd, citing "severe winter weather." Sounds reasonable, right? Except this is Southern California, where winter means 70-degree highs and 50-degree lows. Let's be real--this isn't about maintenance, it's about saving money at residents' expense. I could understand turning off the pool heater if they really needed to, but the spa too? That's literally the one amenity designed for cooler weather. What exactly are we paying for in our amenity fees? If they're going to nickel and dime residents while pretending it's for our benefit, they should at least be honest about it. This is just another example of how management prioritizes their bottom line over residents' experience. If you're considering moving in, don't expect them to actually deliver on the amenities they advertise read more

Been staying here for over a year with a renewed lease decided to stay because of the location, great management team, and amenities. A big thing for me is the included parking and included fiber internet things which other apartments sneak in as fees. Not to mention dedicated motorcycle parking included as well. If you're looking for a brand new apartment with a good location this is it. Quick access to the 22 and 405. Eating out there is Japanese Vietnamese Korean Thai all within blocks. EV charging within the parking structure (Tesla and others). Keyless entry to property and apartment. All payments can be accessed through an app as well as gates and doors. Quick and reliable internet provided free (AT&T fiber) with an option to upgrade speeds even more at your own cost. CONS: From living on the inside units I can say it's hard to find an apartment with Good natural light. Some units have good lighting but sacrificing living along the outside with road noise. I have experienced a theft in the parking structure most likely someone tailgated their way in through the gate and wasn't caught. read more

This apartment complex was the first place where my girlfriend and I rented together, and we couldn't ask for a better experience! We rented a one bed, one bath unit on the second floor and we never truly had a terrible experience. All of our appliances worked throughout the whole year without needing much maintenance, but even then the maintenance team is super quick and helpful. We never had an issue with parking or even having guests park on top, the fitness center was never really overcrowded, and no issues with mail or deliveries whether it's big packages or DoorDash. Sure a couple small things happened over the year such as false fire alarms late at night, some packages being stolen, or having a few loud neighbors (honestly just close the windows because the walls are pretty thick), but things like that happen. We also did hear about the car break ins but honestly I think "luxury" apartments are simply a target. We have friends that live in similar apartments throughout OC and they've all had similar incidents happen. Of course you'd want the security to be better but they do already have a security guard every night, cameras, and gates. I will say that while the garage gate usually closes pretty quickly, sometimes I do see it stuck open. Overall, if it weren't for work and school my girlfriend and I would have definitely re-signed. Also, when we first signed the lease we were told that depending on our "behavior" (like being quiet, respectful, etc.), they would keep our lease the same amount and they did! (Which was really tempting) Also, they're giving us back a majority of our security deposit which we didn't expect. (There was a $100 deep clean charge which is understandable). Therefore, we loved our stay at Bolsa Row and would definitely recommend! read more

My experience as a Bolsa Row tenant for a year. I really started off liking this place, as it looked nice and was peaceful... or so we thought. The first thing we were told on our orientation, was that safety was of the biggest concern here, that couldn't be further from the truth. Since living here we have experienced 5 Vehicle break ins, and 2 transient altercations. My vehicles were broken into and my window was broken when I was away on a trip. When I returned from the trip I went to my car noticed what had happened, rushed to ask the leasing office and they said they were aware and yet had decided to not let me know about it the night it occurred but rather let me find out a couple days later. "We want you residents to come to us about this stuff not the other way around" were the exact words. The complex denies any and all responsibility, they have been told by security staff that more personnel is needed and they continuously Deny. This place is a huge target for theft and nothing has been done. The Cameras that are set up are of no help so it doesn't even matter that they're there. We were told that security services are an amenity and that price would go up if they hired another employee. I think if you honestly take security as a priority it would be taken care of after the 2nd vehicle break in. Fire alarms, we have been woken up at 3 in the morning to extremely loud and unpleasant alarms, due to "malfunction of fire alarm". I wish it was only one occasion but it has happened on multiple occasions, wether it be a malfunction or a tenant overcooking food. It has happened so frequently that it has just become a monthly routine and I fear that no one will take it serious when an actual emergency does take place. The parking structure is extremely dangerous, it's an accident waiting to happen, tenants speed up and down, at exceeding high speeds, My wife and I have complained multiple times yet all they did was put up very small signs that say the speed limit. We have almost been struck several times. Tenants continuously break rules, such as smoking on premises, drinking alcohol at the pool area etc. Tenants have zero regard for trash areas or, common courtesy. There has been multiple instances of a drunk driver that speeds in the parking structure and leaves their vehicle running and unattended all night. My honest opinion is that this place is over severely over priced for the living experience. The trash service only comes at very late hours, So people leave trash in the halls which stinks up the entire hall. The wifi is slow, the pool is only used for 2 months out of the year, the community area is very small, and offers a minimal experience or activities, the gym is small and always crowded. The mail room is always over crowded with packages. The fridge provided in the unit is small and inconvenient. Our fridge also went out of service for a month and costed us hundreds in groceries, we made a service request and it was not made urgent, our groceries went bad and we had to eat out also costing hundreds. The leasing office didn't express any concern over the issue. The in unit dryer blows so much debris and dust into the patio that we can never use it or stand outside, also very hard to keep clean. The shower has very low pressure, the drywall is very very cheap, it's hard to hang anything up. They also charged us for wall repairs even though the walls were terribly cheap and came apart with the slightest wall tape. This is a first time rental property, they have so much to learn. The leasing office is extremely rude, and ignorant. They will treat this as a job, and completely ignore that this is someone's home. We were optimistic and gave it try but quickly wanted our lease to end. 3 months before our lease end, we were given a letter that asked if we wanted to renew, we thought about it and decided we would give it another year strictly due to convenience, and then find something better. Before even having the chance to reply to the letter we were given another letter that stated that they did not wish to continue our lease. We have paid rent on time never missed any payments, we don't make noise, we're clean unproblematic we don't smoke, we don't drink or have pets. The perfect tenants so that was a surprise that they did not wish to continue our lease. We asked why and they awkwardly stayed quiet , " we don't have to legally tell you a reason" is what we were told. Ultimately we are glad, because we are now free of from this desperate money grab of a place. We have found a place much bigger and cheaper, definitely alot nicer. Be careful, They will charge you for any and everything. If you have read this far, I would honestly take some time and try to find the best option available, this place has been open for 2 years now and has so many vacant units, Very few people have renewed their lease...it's for a reason. read more

I'll preface by saying: I really wanted to love this place. The location is great, and it's near all the things I like. That's really the only positive thing I can say about this property, based on my tour. I've lived in countless "luxury" apartments in my life, and I think Bolsa Row falls way short of the "luxury" designation. They have been open since August 2022 (and started accepting applications way before then). There are only 200 units total, and yet the building feels totally empty. When I called to inquire about 2 bedroom units, one of the girls in the office said "we have so many available". That's a huge red flag for a place that opened its doors nearly a year ago. It became pretty obvious why upon my tour. Pros: -great location Cons: -Overpriced, in my opinion -Units are extremely basic, and there is no island in the kitchen. You'd basically need to buy your own? -Amenities are WEAK for a "luxury" apartment at this price point: gym is mediocre, the pool is fine and the "clubhouse" is literally just a room with some tables (these are the only amenities to speak of) -They charge $109 per month for the aforementioned mediocre amenities -No EV chargers? Very odd for a place built in 2022. Every apartment I've lived at in the past 5 years had charging stations. I was told that they're "working on it" and they may have some charging stations by 2024. -No security that I saw anywhere on property Overall, it feels like the developers built this property as a straight-up money grab, without putting in the effort to create real value for residents. It seems like the amenities are just there to "check the box", and they're extremely underwhelming. We looked at several nicer apartments in Irvine, with better amenities, at better prices. read more

We've been residents since August and we love it here! First, getting a tour is no problem and the application process is quick and easy. Second, everyone who works here is so nice and helpful. They do a great job taking care of residents, the building, and they always say hi. They also do a great job at taking care of the building: they vacuum, the clean the parking structure, and even the trash room smells clean. Third, everything is brand new and beautiful. The countertops are my favorite. We fell in love with an island we saw in the model apartment and they put it into the apartment we rented for us. Yeah, you pay an amenities fee. But it includes your WiFi, trash valet, and the pool is gorgeous! The clubhouse is a nice too. I only wish they had a pool table lol. We also have assigned parking in the parking structure so your car is protected. And Bolsa is very tech savvy with apps to control most things and key fobs. You're really getting the best bang for your buck because other apartments of comparable luxury are priced a couple hundred more on average or smaller. And apartments with way less to offer are barely a few hundred less. And it's quiet. I barely hear neighbors or traffic. And all the food around here is amazing. I'm so happy we moved here! read more

We were looking for a nice, upscale place to live. Thought this place would be the one . We were ok with the price $3200 for 2 bedrooms. But when it's time to sign paperwork, we found out that we have to pay for trash, water, washer, dryer , microwave, refrigerator on top of the renting cost. WE RAN! read more

My boyfriend and I have been on the HUNT for apartments, but once touring this one we knew it was the one. As people have listed in the other ratings hey do charge a $107 for amenities, but at the end of the day it's worth it as they are a brand new building and include multiple different amenities including wifi making it all worth it! We were able to tour, apply, and get accepted all within 4 days! The team was nothing but helpful and kept us in the loop through the whole process. We are both excited and cannot wait to move in this October! read more

Had a wondeful experience today with Tyler. He gave a tour of the studios. We saw three studios giving us a nice overview of our options. He was very helpful giving us a ton of information and had a great funny personality, he really made the tour! Would highly recommend booking your tour with Tyler. read more