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Jasmine Place Apartments

4.0 (128 reviews)
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Decontee A.

Aesthetically, Jasmine Place is visually pleasing but my experience here had been horrible from 2021 til now, 2025. "Luxury" is nothing of the sort. They enable and allow violent erratic behavior from tenants at the expense of other tenant's peace of mind, and quality of life. Management/ownership do not care to provide safe and secure living and would rather not reprimand the aggressive behavior that causes poor quality of life for residents. Even after law enforcement had been involved dozens of times Under no circumstances is this okay. Let this be your warning, they just want people's hard earned money!

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Review Highlights - Jasmine Place Apartments

I lived here on a 6 month lease and Kathy made the move-in and moving-out process very smooth.

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VRV - VRV Apartments

VRV

(77 reviews)

VRV is a part of the Greystar property & was built in 2023 w/ grand opening in June 2023…read more [Rent]: I looked at 15+ apartments in fall 2024 & ended up signing a 13-month lease for approximately $2,700+ per month for a one-bedroom (741 sq ft) on the 5th floor facing the pool. One bedroom = 3 max occupants & comes w/ appliances like a dishwasher, oven, refrigerator, and microwave. Lease = 12 to 15 months only & must meet 3x rent income requirement. [Monthly Fees]: Pest Control = $2.00. Trash Service = $25.00 (Sunday night - Thursday night). Utility Billing Administrative Fee = $4.88. Pet fee = $50 & waived w/ ESA (Emotional Support Animals). [One-time Fee]: Application Fee = $35.00 per applicant. Holding Deposit (refundable) = $500.00 per unit. $500 deposit per dog. Parcel Pending app fee = $20. *** Amenities *** [1st floor]: 24-hour two-level fitness center that feels like a mini gym, w/ StairMasters, poolside lounge w/ hanging daybeds, lounge kitchen at the lobby for guests, clubhouse lounge, mail room via Parcel Pending app, dog wash station, & a small onsite outdoor dog run. [2nd floor]: Sports simulator (golf swing bay & lounge) and a work-from-home office. [7th floor]: City-view deck. [Guest Parking]: Residents receive 4 guest parking passes per month via the Reliant Parking app & guest passes are not required between 9 AM - 6 PM. [Internet]: Frontier or Spectrum. [Payment]: Blit Rewards w/ autopay. [Others]: Central AC & in-unit washer-dryer combos (European-style). *** Pros *** [Amazing location]: A perfect 'meet me halfway' location - Long Beach, Huntington Beach, Cerritos, Costa Mesa, and Buena Park = all within a 30-minute drive. Rodeo 39 Public Market (a trendy food hall), Planet Fitness, Starbucks, & In-N-Out are all just a block away. Convenient access to Freeway SR-22 & Costco (Business Center) is only 3 blocks away though it closes early at 6 PM. Little Saigon is less than 15 minutes away so great Vietnamese food not too far away. There's also a nearby H-Mart for Asian groceries. [Friendly management]: Errold & Sabrina from the leasing office are always friendly & helpful. The leasing office is open daily from 9 AM to 6 PM so there is always someone available in person unlike Essex apartments. [Easy move-in process]: They use an app called Updater which provides step-by-step instructions for the move-in process. This includes setting up internet/TV service, USPS mail forwarding, connecting utilities such as SCE (no need to set up water, gas, or trash as those are billed via Conservice), & securing renter's insurance ($100k coverage = approximately $10.75 to $14.50 per month via Assurance). [Easy move-out process]: No hiccups. There was a $120 cleaning fee & a $45 painting fee. I received the remaining deposit balance about a month later via email. [Smart lock]: Even if you accidentally forget your key fob, you can still get back in by entering a code on the smart lock. [Food]: Few times a month the apartment hosts pop-up kitchen events & residents can scan a QR code to place orders in advance. *** Cons *** * Occasionally some outsiders would camp near the apartment complex, but they are usually gone within a week. I typically drive in & out of the apartment so it has never been an issue. These incidents became less & less frequent. * It is true that the garage entrance on Stanford Ave occasionally doesn't work, but I have learned to enter via Beach Blvd instead & it has not been an issue. * Expect occasional random noise but I rarely hear anything distracting after midnight. The double-pane windows blocked sound well & living on the 5th floor (the highest floor w/ pool-facing rooms) = no neighbor above my room. * Some pet owners do not always pick up after their dogs at the outdoor dog run. * No control over the TV channels in the lobby. *** Other Observations *** * No one really uses the pool during the winter season. * The 60-day move-out notification = only applied to residents who moved in when the apartment first opened to help maintain occupancy rates. Now the apartment is mostly filled, it is a standard 30-day move-out notification. * Each resident receives one free parking spot, but the assigned spot is always located one floor above the floor they live on. While it is not the most convenient setup for getting in & out, I just view it as a small bonus for getting some extra exercise. * Make sure the garage sticker is on the driver's side - I initially put it in the center of window only to realize it doesn't work well. Moving it to the driver's side fixed the issue. * To toss large cardboard boxes, take them to the 1st floor & leave them next to the steel roll-up gates. [Conclusion]: Is it the perfect apartment? No, but it is all about identifying your non-negotiables. For me, location & friendly management are top priorities. This apartment remains quite popular esp the units facing the pool. I would consider moving back here if I need to live in OC again.

Gerald from maintenance is awesome. When we first moved in, our dryer wasn't working and we had to…read moreput in a few requests, but every time Gerald (and the team) showed up, they were super thorough and really tried to figure out the actual root of the problem instead of just doing a quick fix. They eventually got us a fully working dryer, which we really appreciated. Plus, Gerald is just really easy to talk to always making light conversation and super friendly. My dog LOVES him too, which says a lot. Major props to the team for having someone like him reliable, detailed, and just genuinely nice to have around.

Rancho Monterey Apartments

Rancho Monterey Apartments

(26 reviews)

I'd lived here often and on for years I left and I came back. I absolutely love the area. I love…read moreVicki. I think this is a great place to live and the maintenance guy is pretty cool too. I never have a problem here.

Warning to Prospective Tenants of Rancho Monterey Apartments…read more I love my neighbors and the location, but I wish someone had told me what was really going on before I signed my lease 5 years ago. The parking situation here is an absolute disaster, and management is doing nothing to fix it. There are clear rules posted on the property: Resident Parking Only, No Commercial Vehicles, 72-Hour Maximum Parking. None of these are enforced. Right now, we have: * Abandoned cars sitting for months in spaces we pay for * Commercial vans and mobile detailing businesses treating the lot like a free storage yard * Tenants parking 4-5 vehicles each, including motorcycles, work trucks, and equipment vans * Out-of-state and expired-tag cars parked for weeks while residents drive around hoping for a spot Management is rarely in the office and emails go unanswered. This isn't about attacking anyone personally--we understand everyone has their challenges--but we are paying premium California rent with no protection or enforcement. Five years ago, there were decals to track resident vehicles and it worked. Now, the system is gone, and so is our parking. There are auto detailing companies, contractors, event staging, etc all sorts of businesses being run out of this property while their commercial vehicles take our parking to run their for-profit business. They take the hundreds or gallons of water from the units and empty their trash into our dumpsters at night so it's just a matter of time until the rent goes up for us that actually PAY to live here. Look at these photos. This is DAY AND NIGHT here for the past SEVEN TO EIGHT MONTHS. Management lives here so it's a CHOICE to "not see" this and do anything about this. It doesn't stop at parking. The dumpsters overflow halfway through the week because outside businesses dump their trash here. The pools are locked down. Amenities we pay for are disappearing while other people who don't even live here abuse the property. We're not asking for luxury, just basic fairness. Until commercial vehicles are towed, abandoned cars are cleared, and parking rules are enforced, this is a bait-and-switch situation. We all moved in with the understanding this was a protected, residents-only community. What we got instead is a storage lot for people running businesses and leaving junk cars on site while the rest of us pay the price. We are posting this because about 22 other residents have agreed: enough is enough. We'll gladly remove this review when we see action taken. Until then, consider yourself warned: you're paying full price here for half the value. Oh and all that hard work you put in at your job, well... save some energy for when you get home as you won't have parking INSIDE the property like you signed a lease to receive.

Greenfield Apartments - Apartment floor plans

Greenfield Apartments

(5 reviews)

I applied to live at this apartment complex because of the affordable rent, beautiful interior and…read moreconvenient location. Tyler, the agent who gave me a tour, was friendly, professional, and provided excellent customer service. Based on that experience, my roommates and I decided to submit our applications. Unfortunately, our experience with the application process was disappointing. Yeimy, the application processor, was unprofessional, unresponsive, and unhelpful. Her communication was unclear, often contained multiple typos, and lacked timely follow-up. While we were initially excited about living at Greenfield Apartments, the poor customer service during the application process led us to look elsewhere. I'm sharing this in hopes that future applicants have a smoother experience and that management takes appropriate action to improve the process.

My plan was to only live here for a year. I ended up living here for almost 3 years while looking…read morefor a house. I can't say enough good things about the staff here. The staff, including the maintenance, are extremely attentive and pleasant to work with. The apartments are clean and well made. The appliances are up to date. Although I didn't have tons of interaction with the neighbors everyone was pleasant and friendly. The courtyard and parking lots were always maintained and clean. They also added a gate for the complex while I was living there which added security. I'd be happy to recommend this place to anyone looking for an apartment in Westminster. I will say this is a quite and respectable community. So if your looking to have parties and have noisy guest after 1030, you should look somewhere else.

La Madera Apartments

La Madera Apartments

(52 reviews)

This olace has one of the worst and fraudulent management ever out there! I was visiting a friend…read morewho lives there for a couple of hours over the weekend at evening time and got my car illegally towed away. I parked in her carport spot with her permission. Right after I left my car got towed roght away according to the towing company. When I went to pick up my car, the towing company had NO authorization form signed to tow away my car! So the towing company this appartment is in contract with STOLE my car and charged me $600 to pick it up!! When, my friend went back to this apartment management to refund for this fraud, they have been dragging this back and forth for weeks now!! What a FRAUDULENT appartment complext and towing company in business. DO NOT VISIT your family or friends at this place, let alone think about living in this FRAUDULENT community.

I like the staff here, they are friendly and professional. BUT... the place is absolutely filthy…read more The staff is literally here 40 hours a week, and the property isn't that big. How is the place always this dirty?? Laundry room is a mess, trash cans overflowing, stray cats and cat food everywhere. The place has gotten dirtier with the current staff. The company used to pay for trash pickup and now us residents pay. That's fine except they cut trash service to Monday through Friday. Keep in mind we pay for the trash so where did that Saturday pickup go?? Is the company/staff keeping the extra money?? Want a flat tire?? No problem there is broken glass/cat food cans all over the parking lot for you to run over with your tires, I do their job by picking this stuff up. Constantly overcharged on electricity and trash/water, manager cant do anything without a "managers" approval. A lot of this falls on the residents not picking up after themselves, but you always see the staff messing around in the garage "building furniture" Take some pride in your work fellas. Occasionally they have some weird event like "free crepes" but I would rather that money went to cleaning the place up and adding a Saturday trash pickup, I can buy my own crepes. The pictures tell the story better than this review can. Shop around or come see the unfinished projects/ lack of grass, totally different from the pictures they show on the website.

Bolsa Row - Bolsa Row Apartments Frontage

Bolsa Row

(15 reviews)

I lived there for 3 years. It's like a luxurious hotel. I really enjoyed living there. The…read morebuilding is newer and I liked all the modern and new features; nice modern kitchen, washer and dryer in unit, attached garage parking with EV charging stations and I won't have to worry about getting wet on my way to my car on rainy days. This apartment comes with beautiful swimming pool, club house, business center and gym. They have resident appreciation events, which I couldn't attend much due to work schedule but seemed very fun. Staff were all nice, polite and friendly. Lots of good restaurants around there.

As a 2yr resident living here, why do I wait until now to leave a review? Because I want to truly…read morefeel the experience. As an empty nester downsizing from a home to a 1bedroom nest, it was a life changing moment for me. My number 1 priority has always been safety, whether I am in the apartment or in the parking structure. I was very pleased with how up to date the security is set up here and the place is always well lit with their sensored lights both in the parking structure and hallway. EV charging stations are a big bonus! As for the apartment living, everything was provided efficiently. I don't really have any issues with the appliances except for replacing the AC and fridge filters, which maintenance is always promt and professional with the services. Adan is the best! The amenities are always kept up to par. Whenever I have questions or concerns, things have always been obliged in a timely manner. Neighbors around me are very pleasant and respectful towards each other. As for the management and staff, I am beyond words about them. I feel that they are compassionate, empathetic, and understanding to their best abilities. They will always strive to do their best to assist or accommodate the situation. They are the main reason that I've decided to stay longer. For the community safety concern, the only setback I see is the alarm situation. I know most of the time it's triggered by people not abiding by the rules and open their front door while cooking and management have yet to enforce stricter rules (maybe as a fine). If this situation improves then the complex will be even more pleasant and beautiful state of the art accomodation to live.

Maddox Apartments - Cleaning u need services call 7146507351

Maddox Apartments

(18 reviews)

I thoroughly enjoyed calling Maddox Apartments home for three wonderful years, and I can honestly…read moresay it was an exceptional experience. From day one, the sense of peace and comfort here made it feel like a true sanctuary from the hustle and bustle of the outside world. A special and heartfelt thank you to Cynthia and the entire team. Their dedication is evident in every detail: the lush, beautifully manicured grounds that are always pristine, and their quick responsiveness whenever a need arose. They consistently went above and beyond, making residents feel valued and cared for. If you're looking for a vibrant, party-centric atmosphere, Maddox Apartments may not be the right fit. This is a community where tenants truly appreciate quiet, tranquility, and respect for one another--a rare and wonderful quality that makes it feel like home. I'm deeply grateful for my time here and highly recommend Maddox Apartments to anyone. -KG

I lost my mom in 2021 in the middle of a year long lease in one of those fancy complexes in Irvine…read more It was very difficult, isolating, and very sad to say expensive to be stuck in that complex. It was noisy, they construction of the building was so bad that you couldn't have a private conversation, it smelled like pee everywhere and you had to be careful anywhere you stepped because the grass was full of dog poop - though you could tell you were approaching it by the smell and flies. The exterior of these really beautiful complexes are basically toilets for dogs - and no one cares. So imagine how happy I was and how lucky I felt to be approved to live in the small, beautifully manicured, very private, very quiet, oasis called Maddox Apartments. You can't tell when you drive past it because it's hidden behind the from fence, but upon entry you are going to be met by beautifully kept flower beds, freshly mowed grass, clean pathways, and bright blue pool. I was very struck by it when I first visited and I felt at home right away. Then I met Cynthia and her team and I knew that I needed to live at Maddox if I was going to recover from my mom's death. I got my apartment, I moved in and I was so, so happy for a whole year. I had virtually no issues, but the minor ones I had were handled almost immediately and correctly. The entire maintenance team is incredibly nice and accommodating, and most important, punctual! I would have lived there very happily for a very long time, but I got an opportunity to move to Europe about 8 months into my lease and I just could not pass that up. But I left and remain on good terms with the team. I credit the serenity of the complex and the kindness of the management team with helping me get through the worst time of my life, I loved my little apartment, it was exactly what I needed. If I ever have to move back to the US, it will be to OC. The first door I knock on for a place to stay will be Maddox Apartments.

Moss Creek Apartments

Moss Creek Apartments

(21 reviews)

Marianne is AMAZING! I lived at Moss Creek for 6 years in 2010. When I came back in need of an…read moreapartment 15 years later, I walked in and she knew me by name and started to chat like time had never gone by. She assisted me with getting an approval so quickly so I could move in right away. The pool has been redone since the last time I saw it and literally looks like a 5-star resort pool. Moss Creek is truly a home with all of the birds, sanctuary, fish, and beautiful greenery. Everyone loves the property and cares for it. Its the perfect place to live and I am so grateful.

Unfortunately, Yelp removed my last review due to, "duplicate content," so I'll repost this one in…read morea more concise way. Here is everything you need to know about the best place to rent in Garden Grove, Moss Creek Apartments, from someone who has lived there approximately a year and is a current resident: -Pool, Jacuzzi, Cabanas, Barbecues, Outdoor Fireplace -Clubhouse with fireplace -Full gym replete with restrooms, showers, and saunas -Amazing community -Maintenance of property is handled well, always -Beautiful koi ponds throughout property -So desired that there is a long waitlist to get in -Management lives on-property and is more-inclined to maintain it actively because of that Here is what you need to know about the bad, which is just for consideration and not to be used as a general representation of the property: -Subterfuge is management's modus operandi as it concerns resolving anything outside of maintenance concerns -Management regularly uses reports that go beyond maintenance concerns against tenants -Management leaks privileged and/or information expressed in confidence maliciously to other tenants -Management lives on-site and utilizes social stigma against tenants they do not like -Anything you report that is not a maintenance concern will first be denied, or they will otherwise attempt to invalidate it regardless of seriousness -Racism, sexism, sexual assault, discrimination, and many other issues have occurred here and continue to occur here over the years -Management goes out of its way to dissuade tenants from speaking out when they have been mistreated -Expressing these concerns openly results in invalidation, degradation, and the spreading of rumors about tenants Everything in this review is readily verifiable, especially the all-important positives, with a little bit of research and attentiveness. I hope that any prospective tenants take this review with a grain of salt, because even where management fails, the community is ready to ensure everything is handled with sensitivity, empathy, and the utmost attention to community wellbeing!

The Brookhurst Place

The Brookhurst Place

(42 reviews)

Been living at Brookhurst Place for the past year and enjoying it. It's a great location that is…read morecentral to all the retail stores and restaurants I love. I also love that it's near residential areas too so I'm able to go on my outdoor walks that aren't drowned out by the sounds of larger street traffic. The units themselves are modern and spacious and the value per square foot is something you can't find anywhere else. The appliances work well and maintenance is on top of everything when things aren't working. They provide all the appliances you would need--microwave, fridge, dishwasher, oven, and in-unit washer dryer (which is my biggest non-negotiable). Most units here also have a half bath so it's nice to have guests over and they don't have to use your primary bath. One of the best perks of all is parking! There is ample parking for residents and guests, sometimes I even see empty spots after 6pm because people are constantly in and out. Other amenities include a nice gym that has a plenty of machines, a clubhouse, and a pool/jacuzzi. There is currently construction where they are building a new complex so beware the noise can get very loud at times, especially in the mornings. Overall, I have really enjoyed calling this place home and highly recommend Brookhurst Place.

Living here has been a really good experience overall. The management team is quick to respond,…read morefriendly, and genuinely helpful whenever anything comes up, which makes things a lot less stressful. Maintenance and requests are handled without long waits, and everything feels well taken care of. It's been a comfortable and easy place to call home, and I'd definitely recommend it to anyone looking for a well-run community.

Jasmine Place Apartments - apartments - Updated July 2026

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