Great selection of products that I was looking for and couldn't find anywhere else. Polite sales…read moreassociate and good prices

Love this place, the selection and customer service are exemplary. I'll always choose a 30 minute…read moredrive to Marshalls to find what I need over going to the closer places.

What DON'T they have?…read more Answer: ACE Hardware. Well, they do, but it's a very small part of the store and it's not that impressive of an ACE. I wouldn't go there for the ACE Hardware aspect, but perusing the aisles I noticed that they do carry some unique and also niche items that other ACE Hardwares may not necessarily carry. That aside, wow, what a comprehensive store. Everything outdoorsy: camping, hunting, fishing, BBQ, etc. Tons of clothing, which is probably close to 40% of the store. Then there is the toy section. Huge. Good place to shop for toys. Lots of unique offerings, too. Then there is the candy/snack section. You will spend 20-30 minutes easily going through the aisles there and seeing what they have. I dare you to walk out empty-handed! LOL Then there is this bin section. Lots of sort of cheap (not necessarily cheaply built) stuff. Some aisles have kitchen or household gadgets and things, lots of aisles have what I would call Christmas stocking stuffer kind of items that include toys and games and novelty items. Kitchen and household goods section is huge. Employees are friendly, mostly teenagers. Good peeps. 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs!

This is such a fun store to comb through. It is very country but also has a little hidden gems…read more Like cooking stuff and kid stuff. Ha but that's what I'm into! I love a good deal and they have them! My favorite place to buy boots!

So for several months I have been looking for a very old, now specific, cabinet hinge. I called up…read morethis company and they said that they have some hinges and come on down. 80 blocks away I found the part that I needed. Awesome.

cody was recommended to me for a rebar tool i was not satisfied with the machine he told me i had…read more30day satisfaction guarantee i came back the fourth day after i bought to return and was told i was going to be charged a 20%restock fee and was also told by cody he never wanted to see me again because i asked why i wasnt told this upon buying the machine nor did cody mention this to me when i spoke with him. Though i will mention that the person helping me through his name is owen was alot of help through my frustration. By no means was i rude to owen or cody for him to act the way he did and i dont know if this is how he gets customers happy or even to come back guess you should think twice to ask all the details of a 30day satisfaction guarantee

They always take care of me. I have been coming here for years. Bought a blower, trimmer, and…read morechain saw. Always tuned me up and show me how to keep them lasting a long time. Only came in for one break down, had it back quick. Everything has lasted a long time. They didn't up sale, they put me into equipment for my needs. I love my equipment they sold me. I get made fun of for driving a Ford though. Still, I give them 5 stars.

HONESTY and PRICING !!!!! here's the proof take a look at this invoice $24.24 worth of parts ,They…read moreclaim there was an hour labor for an oil change,air filter and a spark plug for a Honda EU 2000 I generator ? One spark plug, washing out an air filter and wipe down the generator they claim it took an hour? There's an itemized list in the pic , check out the item "battery - 01 "checked battery. It doesn't have one ! This is just one of the many red flags on this invoice ! This was a grossly overcharged invoice. I paid with a credit card so apparently there's a $22 charge for using your credit card,shop supplies $16. They used a paper towel ! environmental disposal fee six dollars? I can discard 4 auto tires for six bucks. They discarded half of a quart of oil I bought this generator for them, but I will never use Jordon mower ever again and anybody that reads this review can look at the math. This is what I got charged. This is what you will get charged. They're robbing people. I have always worked by word of mouth for referrals for good business practice, apparently this business does not believe that could have a impact on their future or future customers

Pretty much saved my life today!…read more I had a weird situation where my gas cap fell apart essentially and part of it was stuck in the cap so I couldn't get it out. No one had a wrench or tool so I walked from smiths gas over to ace and they were rad and the store has a unique vibe. also--- they do a ton of sharpening for all kinds of blades, knives, etc!!

I've been coming to this Ace Hardware since early 2025 when my daughter bought a house nearby. I've…read moremade numerous purchases as I work through a very long punch list. In the past months, I've noticed a significant drop in customer service. The staff are unhelpful, don't seem to know much and are sometimes downright rude. I sent my son in there yesterday to buy a couple of things and they were rude to him and not helpful at all. He said he felt like they were irritated with his questions. I had to swap out some pipe dope that my son bought yesterday that had clearly been used and then returned. I went in to swap it for a new can and the guy was clearly irritated that I was bothering him. Barely said a word to me. I should have got his name, but I'm pretty sure he is either the manager or the owner. He's in his 50s or early 60s, was wearing a green America 250 cap and a black Ace Hardware t-shirt. Has a real attitude. If I had the time, I would have given him some pointers on customer service. If he's the owner, this store has a real problem. Edit - his name is Jason. Pretty sure he is the manager. I had to go in again to get a refund and Mr. Sunshine was there. Same demeanor. I gave him some direct feedback on his attitude. I think I'm going to drive a few miles and use a different store from now on. I don't need the attitude. The prices in here are higher, but I was willing to pay for the convenience. Not anymore. Word gets around about this kind of behavior. This store won't do well if they keep this up.

The website was not well designed and difficult to navigate to find the product…read more The man who answered the phone was impatient and not even professionally polite. He just brushed off my questions as if I do not know anything about the assessors for the Bosch Universal plus mixer, which I have owned for years.

I love everything about this store- the cooking classes, the fun staff, Bob, Marie, and Austin…read more I've replaced and added several of my kitchen appliances and items. I'm not known as a gifted cook but their classes and pointers have enabled me to make some really good dinner items. I'm so glad to have found this family owned business. I highly recommend you go to a free class and meet the family. They stock everything from spices, dishes, pressure cookers, pans, and all kinds of Bosch appliances. They always go above and beyond for their customers. You're going to love it here.

these people are GOOD! I screwed up and ordered the wrong size wheel kit for my barn door hardware…read moreon my on-line order - Ivan & Omar took care of me, got it sorted out quickly and got me the correct one coming immediately - good to see some companies actually still care strongly about customer service!! and I have not even mentioned the fact that in a sea of off-shore products flooding their market they still sell a high quality steel product that is made right here in the US of A - good job guys! keep up the good work!

I guess this is how you lose a customer over a $5 birthday coupon. Every year I make a point to…read morecome into Ace for my birthday and do some shopping. Today I had over $100 in items and went to check out, only to be told the owner no longer accepts any Ace coupons. In fact, I left everything and went next door to Home Depot and bought the same items for less. The employee was nice, but that decision is disappointing. I have a lot of sprinkler work coming up this season, and I will be taking that business somewhere else. It's not about the $5, it's about the experience and honoring something small that kept me coming back each year. Boo!

Jessie in the sprinkler department was extremely helpful to me and my daughter with multiple issues…read moreand made us feel confident in our sprinkler repair and upsold us for preventative measures. Why does he not have an Instagram helping people with their issues! He had answers to all our questions. And his energy and enthusiasm was infectious to all those in line. He inspired a community discussion and allowed others to have a say. He was so genuine that an elderly man brought him treats (from his wife) for being so helpful. Every business needs a Jessie Ship!