Standard korean fried chicken, Bonchon is one of the original chains that has been around for a while, but needs to up it's game with new chicken places that have popped up over the years. Don't get me wrong, it's not bad, it's just hard to give a great review when so many others do it slightly, if not much better. Let's talk location - cute spot actually. street parking only. staff is nice read more

Not sure if they changed staff or what but the quality at this location has taken a nose dive. Ordered tonight and got the same thing I always do: chicken katsu. First off the chicken is made completely different with a whole new breading that makes the chicken soggy vs. crunchy. Furthermore, it's absolutely DRENCHED in katsu sauce. It's completely inedible. What's worse is that the rice is undercooked. So it's hard, disgusting and also inedible. What a waste of money. I will never order from this location again unfortunately. read more

Bonchon Nutley - Chicken Katsu - Chicken Wings Near Me - Nutley, New Jersey

Something wrong with this restaurant. 40 min waiting time for wings. And the place has not a single customer. They got a new tables, but the place is still terrible. Considered as junk food. Not recommended read more

Bonchon Nutley - New tables - Chicken Wings Near Me - Nutley, New Jersey

Worst Bonchon location ever! Ordered online for pickup and still had to wait 45 mins in the store since it was no ready. No service recovery, apology or explanation. The worker in the front just kept saying 10 to 15 more mins. Save yourself the hassle and don't order from here! After all that waiting, they couldn't even give some plates, ketchup or utensils. There was a sign that saying was out of order yet workers we still using it. read more

Bonchon Nutley - a white door and a red wall - Chicken Wings Near Me - Nutley, New Jersey

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I ordered the 15pc wings and chicken, but unfortunately, the quality was very disappointing. The meat tasted unnatural--likely pumped with hormones--and had an unpleasant texture. I ended up wasting $40 on food I couldn't even finish, it tasted like something you'd feed your dog. In today's economy, this is the last thing anyone should spend their hard-earned money on. I genuinely tried to make it through the meal but couldn't help feeling nauseated. I would not recommend this place. read more

Bonchon Nutley - 15pc drums and wings - Chicken Wings Near Me - Nutley, New Jersey

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I had the BOUGOGI FRIES and they were absolutely excellent ! 10/10 would come again, had the 10 strips spicy with coleslaw 9.5/10 Mopo corn dog is also cool, weirdly satisfying lol read more

I always enjoy the soy garlic chicken here and the fries. Their chicken has such a mouth watering flavor and crunch and parmesan fries are really good as well. Theres other menu options available as well. Will keep coming here to try other items on the menu! Service is fast and friendly. Theres a few seating available, good for lunch and dinner. read more

This place needs a deep cleaning and if this is the front of the place only imagine how "clean" the kitchen is. I told the girl at the register to let the boss know how dirty the place is but she only nodded her head, I'm not even sure she understood what I said. This place have Poor hygiene, hoping this review will make them clean up the place. read more

Bonchon Nutley - The seating area - Chicken Wings Near Me - Nutley, New Jersey

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The food is great. If you are willing to sit and wait a long time. I ordered at 530 pm, said it will be ready about 545 it was 602 when I finally got my order. Its always like this. Slow. read more

Really gone down hill. Last few times chicken strips were burnt beyond belief & microscopic. I keep on giving it another chance, but I think I'm Done. read more

My wife went to pick up our order last night. They messed up her wing order, forgot 2 of our apps and forgot one of my dipping sauces. The ticket on the front of the bag clearly stated what we ordered and the order was still wrong. We got fried rice which we never ordered, you forgot our shrimp shumai, buns, and cucumber wasabi sauce, and the wing order was wrong. read more

I used to enjoy Bon Chon semi regularly. The chicken was always perfectly fried with a light coating of sauce that wasn't wet, but wasn't dry either. However, this location is terrible. First, is the wait. I ordered and was told the order would be ready in 45 minutes. We showed up, almost an hour later, only to be told the order "wasn't ready" and to come back in 30 minutes. Upon returning home the food (an order of chicken and potstickers with soy garlic sauce and seasoned fries), from a completely disinterested staff, the only thing that was prepared properly was the fries. The chicken was fried, had burnt edges and was so dry you could barely bite through it. Add to that it was drenched in sauce to the point of being inedible. The pot stickers were undercooked and similarly bathed in sauce. It appeared like they forgot my order (presumably while scrolling socials) and rushed it only to both overcook and undercook it. Then to cover it up poured a gallon of soy garlic on top to cover it up. I didn't bother returning. After waiting an hour and a half for inedible food, it wasn't worth my time. I will definitely never order from there again. read more

Bonchon Nutley - Burnt and drenched in sauce. This is after wiping it down with paper towels. ‍ - Chicken Wings Near Me - Nutley, New Jersey

Customer service is horrendous, employees at front counter dont seem to care. Food takes forever especially for online orders. One Customer asked for management and kid said he cant call unless its an emergency. He also told Customer he couldn't refund him his money back,and said if it was refunded it would take a week. read more

They always manage to get the order wrong. Wait times are ridiculous and the food quality is terrible.

I remember why I don't order from here. It's never on time and quality of the cooking is sloppy and messy. Avoid this store.

Waited for over an hour to get my order. Place the order online to pick up in store. Went in and the cashier told me "to be honest with you I dont know how long your wait time is, the guys in the back did not even start making your order yet". The cashier told me he cant give me an estimated wait time. After 45 minutes of him telling other customers the same thing, I went back again and asked if my food was ready. He came back and told me another 15-20 minutes. There were two guys working in the back using black trash bags as aprons. There were two customers that went in to order in store, the cashier told them the wait will he long and they both left. Another guy was waiting and looked frustrated, turns out he was waiting to get his order for over 2 hours!! Horrible service, wont be coming back due to wait time. read more

Bonchon Nutley - Wall of complaints - Chicken Wings Near Me - Nutley, New Jersey

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First time trying Bonchon and I ordered for pickup through UberEats because of a gift card that I had received. I really liked the flavors that Bonchon has to offer. I ordered the seasoned fries, they were decent but the portion size is so small. However, they do have a good portion size for the wings and drumsticks. I ordered the medium Fried Chicken Combo which came with 10 wings and 5 drumsticks with a side of pickled radish or coleslaw. I wanted to try both flavors that Bonchon offers so I got the half and half. It was honestly so good and I enjoyed both the spicy and soy garlic flavor. The spicy flavor is super spicy so make sure you can eat spice before ordering. My order was enough to feed 3 people because the wings and drumsticks were pretty big. The total came out to $34 dollars which is a decent price for the amount of food. The only downside to this location was the wait. I ordered the food 30 minutes prior to arriving however once I got there I still had to wait around 5 minutes for the order. So I do recommend preparing for a long wait. Also, they do not offer indoor and outdoor dinning so takeout only. read more

Korean fried chickens has always been a hit in my family. With a special offer of $11.99 for r drumstick, a handful of fried and a Korean donut, hubby and I drove to Fairfield/Parsipany to give it a try, though the counter person packed it for us as a takeaway so we bought it home, and of course it's a bit soggy. Nevertheless, it's still delicious. read more

No nonsense Korean wings joint on the main strip in Nutley. The service is always slow but it means the kitchen is hard at work making things as fresh as possible. Food is consistently good, wings always cooked to perfection. I would suggest to order in advance, but it still won't be ready when you arrive. read more

Bonchon Nutley - a sign that says sp & soy icey garlic - Chicken Wings Near Me - Nutley, New Jersey

This place is not offering indoor dining at this time. I'd recommend call ahead and order because we waited over an hour for three items including their fried chicken, which is what I imagine people go there for. Let me start by saying I personally don't crave or cafe much for fried chicken so I found them to be okay they were crispy, pretty big compared to other places and not saucy. I did like their tacos however my taste buds were traumatized by the vegetable potstickers which were ridiculously spicy (I had one and had to wait at least 5 mins until my mouth wasn't on fire). I'm one that loves hot and spicy but the potstickers were extreme so I'd recommend just do the soy garlic flavor. read more

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Overpriced. Rude customer service. Rice is dry. It'll be steaming hot and they'll shove it into a plastic container. Very expensive and they'll forget parts of your order. The chicken is good but wow. let's do better, bonchon. read more

Saw on Grubhub so I said let's give it a try. Very surprising food was great. Hot and fresh. I'm very picky when it comes down to chicken. Even tho was boneless chicken it was not greasy at all. Cooked just right. Hoping to visit in person soon. See ya soon....... read more

Bonchon Nutley - New Crunchy Chicken Bowl - Chicken Wings Near Me - Nutley, New Jersey

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Employee himself was telling customers "You should've just ordered some place else" Waited 45 minutes for 50 pc wings, Somewhat reasonable wait time, but not considering you have to pop 50 frozen pieces of chicken into a fryer. Not only horrible wait time, but also the food was flavorless, full of cartilage, and I was actually missing 3 wings. Counted 47 read more

Check the reviews. All spot on. My grub hub order said my food would be ready by 5:50-6pm. I get there at 6... had to wait in the store until 6:50!!!! I was told "5 more minutes" 3 times only for it to turn into a one hour ordeal. Only one person was at the register. NEVER AGAIN. read more

First of all I've never had a bad experience at any Bon Chon that I've eaten from! This one satisfied my craving while studying some materials. I deviated a bit on my sauces I always do Soy garlic all the way. Today I did half Sweet chili. I expected it to be overpowering with sweetness. But I was proven wrong. Perfection all the way around. The crispy bite after bite was good. They cooked that chicken with love. The veggie potstickers was so damn good!! I was good after finishing those 8 pieces. The star of the show is always the Soy Garlic for me. This Bon Chon didn't over sauce the wings and they were flavorful through and through. This one got me through all my CyberSecurity labs. Excellent job!! read more

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Have had take out many times, food sometimes inconsistent, family has mixed feelings, defy treason.

Just your standard korean fried chicken joint. It was a lot more Americanized than I expected, but the chicken was really yummy! However the tteokbokki was a bit of a letdown. It was pretty heavy and under seasoned. Furthermore, the serving size is tiny for the price. The display looks nothing like the picture in the menu either. I just didn't get what I was expecting. I would come back for fried chicken but not for the tteokbookki! read more

Bonchon Nutley - Chicken Wings Near Me - Nutley, New Jersey

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unfortunately the chicken taste old and as if it was refried. Waste of money and time

First time I ordered they left off the sauce. This time there was hair at the bottom of my rice. I would not recommend this place. Absolutely gross. read more

My recent visit was not a good one. I pre-ordered via the phone for a pick up lunch special (8 wings w/a side of steamed rice. Sounds easy huh, nope! Lady said twenty minutes food will Nw ready. I arrive thirty minutes (extra ten minutes for them), and my food was not ready. She asked me to pay, I said ok but is my food ready? She replies, oh two minutes and I'll bring it out. Ten minutes later, no food still. I requested a refund (I only get a thirty minute lunch break. She apologizes and offers refund with food as well. I declined the free food. I didn't want free food, I wanted to purchase what I ordered in a timely manner as previously ordered. How you gonna offer free food now with my refund and the food still isn't ready? Good gesture of appreciation but wrong scenario! Would have made sense if the food was ready with the refund! I didn't have wings that day!!!!! ;( read more

My first time visiting this location and placed an order. It TOOK AN HOUR! A complete hour and they were slow in business and as customers were order even they grow frustrated! This is really poor service and the order wasn't complete either. Be aware of your purchase food to expect a very long wait and it would be best to go to a restaurant with better service at the same price! Sad! read more

Tried on the recommendation of family. I was told the quality can vary widely between locations and that Nutley location was the best in the vicinity. We had the following dishes: -Takoyaki: rated 0. Barely any octopus. The ball is mostly (~80%)squishy dough and tastes more of smoked herring than the octopus taste I was looking forward to. Would not recommend. -Chicken drumsticks: rated 5. Very crunchy, good flavor. The spicy flavor had a nice little kick. The soy garlic flavor was not at all garlicky. -Chicken strips: rated 4. They have the same delicious crunch and flavor as the wings. We gave them bit of a lower rating because some portions had a thick layer of dough batter (see pics). -Korean tacos with bulgogi: rated 4.5. Good fresh flavor. -Spicy chicken bibimbap: rated 3.5-4. There wasn't much chicken and it was a dry and not well flavored. At least 50% of the bowl consisted of rice which, paired with the relatively little veggies and poorly flavored chicken, made for an under flavored meal. It was highly reliant on the bibimbap sauce and I didn't think 1 packet was sufficient for the dish. -Bulgogi: rated 5. Very good. Very good amount of beef for the price and the flavor was good. I wish it were a bit more saucy to be able to flavor up all the rice it comes with but that's minor as the dish was very good. read more

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I've been to this bonchon before. Seems like they changed the recipe. The boneless wings with soy garlic are extremely salty and overcooked. I wonder if they changed the recipe. These the saltiest wings I've ever had...saltier than Wingstop or buffalo wild wings and completely different than the bonchon I'm used to. I would not recommend going here anymore. The type of chicken and breading they used for this is awful and worse than cafeteria wings. read more

Bonchon Nutley - Boneless option at bonchon has changed - Chicken Wings Near Me - Nutley, New Jersey

really good sevice here people and workers are really nice also the food is really good here

Love the food and the service is great. The staff is super nice. I would recommend the soy sauce on the pork dumplings.

We like a tasty indulgence once in a while and I know fried food is saltier but the last several times I've ordered food it tasted as if a whole bag of salt was dumped in recipes. Please please please take the salt level waay down or make lower salt options. I ordered an udon noodle soup and my lips were literally puckering and wrinkling from the amount of salt in the broth. It's not normal. read more

Service is terrible here. Online ordering is a nightmare at the moment In store customer service via phone is just as bad read more

Waited 50 minutes after the pick up time. Unfortunately you guys lost a customer. I don't want to expect to wait between 20-60 minutes each time in order. It's just not worth the wait. Clearly you guys get a lot of take out orders. Hire more cooks maybe? read more

I freakin loveeee Bon Chon. Countlessly, I've said many times after every gluttony brain fog & bloatedness that I'll neverrrr eat it again, but the addictive cravings show up eventually again. My favorite is lunch specials, a small but meaty portion with a side! I lovee that I live near one & know that Bon Chon is a chain that has spread nationwide. Lots of mom & pops shops now with KFC, but Bon Chon is an OG. What's nice is that this spot is near to a park & so I had a nice picnic with myself! :) read more

Bonchon Nutley - Lunch special picnic - Chicken Wings Near Me - Nutley, New Jersey

I should have read the reviews before ordering here. The ordering system online told me my order would be ready at 101 p.m. I was told that 1:45 p.m.., five more minutes. Food is typically good but I'm not sure the inconvenience is worth it. read more