I called Vicki Lyn Michael's Jewelers to ask about having 2 rings appraised, I was told in a not so…read morefriendly manner that "we are so busy that we don't have time for that". Well, they just lost a customer because if they don't have time for that then I guess they don't have time for me to purchase any jewelry from them!!

Great easy to use, amazing way to connect with other people. I guarantee it will have what your…read morelooking for

The experience my mother and I had at Grady's was beyond top notch! Miss Dawn never made us feel…read morerushed or like we were a bother while trying to find a custom bracelet for my mothers birthday! She provided perfect suggestions and my mother absolutely loves how the bracelet came out! I ended up getting a beautiful necklace for my birthday as well while we were there! While we may have started as new customers the whole staff and especially Miss Dawn left such a warm and lasting impression that we will no doubt be returning and continuing to use them as our jewelers! Nothing is better than dealing with a family owned mom and pop business and the 56 years of being a part of the community and in business it shows why they are the best around!!!

Grady's came into my life when we relocated from NY. For the last 11 years it has been my go to…read morestore for watch batteries and repairs. Recently I asked Dawn if she could make a ring out of a pair of earrings that were a special gift from my husband. Long story, but to get to the point, Dawn created such a special ring for me. It was exactly what I had envisioned. The price was reasonable, and the workmanship was exquisite. This is a store is a treasure in the town of Conway, SC. Thanks so much, Jane C.

If you are looking for great deals on quality jewelry, or just looking for something cheap and cute…read moreto match a new dress, Emerald city jewelers on aisle one in front of the office of the place for you! They are a family owned and operated business for 20+ years with the friendliest workers that are dedicated to helping you find exactly what you need! They have better variety and better prices than ANY jewelry store on the grand strand! I am more than pleased!!

They will not sell you silver rounds or bars. What's the point of even having it out on display???…read moreWon't be going back.

Not a good experience, I'll just leave it at that…read more My mother taught me, "If you don't have anything good to say then don't say anything at all. So, not much to say here!

I visited while on vacation to get my wedding ring repaired after the soldering cracked. From the…read moresecond I walked through the door, I was treated with the utmost respect, warmth, and genuine kindness. What impressed me most was that it didn't matter what price point I was spending--they operate with complete integrity and make everyone feel welcome. Even though I was just passing through town, the knowledgeable staff made me feel like a lifelong, loyal customer rather than a one-time vacationer. My ring looks fantastic, and I couldn't be more grateful for their wonderful service. I highly, highly recommend them!

We love Jacob the Jewler. Even though we now live in Ohio, we still visit the area often and wait…read moreuntil we are in town to buy or sell any of our jewelry. They do outstanding work and are always upfront, honest, and fair. Jamie was a big help when we were selecting an anniversary ring. He is very knowledgeable, friendly, and does outstanding work. The shop has always been very receptive to our needs. We will never buy the jewelry anywhere else again. Check this place out, you will not regret it!

I had an exceptional experience with jeweler. The entire staff was welcoming, patient, and…read moregenuinely focused on helping with a problem rather than trying to make a sale. They went above and beyond in every way - answering questions, offering honest advice, and making sure every detail was perfect. Their customer service was outstanding and the level of care and professionalism truly stands out, I highly recommend this jeweler to anyone looking for beautiful jewelry and top notch customer service.

Dropped off my ring to get fixed and it was done super fast!! They also didn't even charge me for…read moreit. They were super nice!! Definitely reccomend this place.

Great service! Awesome people to work with, will be back! Lots of explanation points, excellent…read moreselection.

I went into the store today (12/22/21) around 1:30pm with my sister just to look at some wedding…read morebands and ask a couple questions, as I just got engaged last weekend. The first gentleman that spoke with me was very kind, he complimented my engagement ring and after I exchanged for a few minutes with him about different ring details he continued his job and I continued looking around. My engagement ring has blue topaz accent stones, so my sister and I were discussing how it would be cool to incorporate blue into my fiancé's wedding band somehow. I got the attention of one of the saleswomen on the floor and before I could really explain my situation, she kept asking if I was looking to purchase. The thing was, I had no clue what I was looking for and wanted to ask some questions to gain some more info to start the search for a band with blue. She then told me she needed to go help someone else and asked the other saleswoman to help me. This lady did the same thing, threw out questions like "are you going to buy today?" and "do you know what size?" etc. I continued to try and explain my questions/inquiries and asked to see one of the rings in the case. She pulled it out for me and did not give me the chance to discuss it or learn, instead she told me that "today was not the day to window shop" and that I should leave and look at their website. It was pretty clear that she did not take me seriously. I wanted to speak with an actual person rather than look online since I have never shopped for a wedding band before, but I did not feel welcomed. If the store were crowded with other shoppers, maybe I would have understood the urgency to help individuals who knew exactly what they wanted, but the store was not overly crowded. I definitely left feeling like it was not okay to ask questions and see different options even if I was not seeking to buy that day. I am a reasonable person and I've worked jobs dealing with customer service, so I know it can be stressful and overwhelming at times. I was also very kind in this situation. However, in this situation, I felt like I was not being taken seriously, even though I stated that I was engaged and had my ring on my finger. I was pretty much shown out of the store since I didn't know exactly what I wanted. My fiancé and I will be taking our business elsewhere when we purchase our wedding bands.

I took my tag watch there today to get a couple links taken out of it. The Kid/owner gave me back…read moremy watch and I was like, but the clip is backwards. He said it was like that my watch was never like that then I get it and they're scratches on the back where you clip it. I took it to Dick Pond store and the jeweler fixed it in two minutes right in front of me, he said, whoever took the links out didn't know what they were doing. I am very upset that this place even had the audacity to charge me. I definitely will not be back and I have a lot of things I always get fixed. They did a nice job on my ring but now I had to second-guess them. It's just a mediocre jewelry store.

The owner is great and goes out of his way to help and even lets you watch repairs being made. We…read morehave been to him quite a few times and always satisfied.