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    Jacob The Jewler

    4.8 (17 reviews)
    Closed 9:30 am - 5:00 pm
    Updated 2 months ago

    Services - Jacob The Jewler

    Jewelry repair

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    Violet D.

    May thanks to the team of Jacob the Jeweler When we lost all hope of recovering some of our jewelry that were salvaged from a house fire all black stuck together unrecognizable diamonds they took on the task of bringing it back to life There are not enough words or thanks we could say to express how happy you made us And on top of all their hard work they gifted to us at no change They felt we lost enough

    Tanzanite rings

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    Ask the Community - Jacob The Jewler

    Review Highlights - Jacob The Jewler

    . Paul at the front listened attentively to my vision for the engagement ring and exceeded every expectation I had

    Mentioned in 4 reviews

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    REEDS Jewelers

    REEDS Jewelers

    3.9
    (7 reviews)
    $$

    Great service! Awesome people to work with, will be back! Lots of explanation points, excellent…read moreselection.

    I went into the store today (12/22/21) around 1:30pm with my sister just to look at some wedding…read morebands and ask a couple questions, as I just got engaged last weekend. The first gentleman that spoke with me was very kind, he complimented my engagement ring and after I exchanged for a few minutes with him about different ring details he continued his job and I continued looking around. My engagement ring has blue topaz accent stones, so my sister and I were discussing how it would be cool to incorporate blue into my fiancé's wedding band somehow. I got the attention of one of the saleswomen on the floor and before I could really explain my situation, she kept asking if I was looking to purchase. The thing was, I had no clue what I was looking for and wanted to ask some questions to gain some more info to start the search for a band with blue. She then told me she needed to go help someone else and asked the other saleswoman to help me. This lady did the same thing, threw out questions like "are you going to buy today?" and "do you know what size?" etc. I continued to try and explain my questions/inquiries and asked to see one of the rings in the case. She pulled it out for me and did not give me the chance to discuss it or learn, instead she told me that "today was not the day to window shop" and that I should leave and look at their website. It was pretty clear that she did not take me seriously. I wanted to speak with an actual person rather than look online since I have never shopped for a wedding band before, but I did not feel welcomed. If the store were crowded with other shoppers, maybe I would have understood the urgency to help individuals who knew exactly what they wanted, but the store was not overly crowded. I definitely left feeling like it was not okay to ask questions and see different options even if I was not seeking to buy that day. I am a reasonable person and I've worked jobs dealing with customer service, so I know it can be stressful and overwhelming at times. I was also very kind in this situation. However, in this situation, I felt like I was not being taken seriously, even though I stated that I was engaged and had my ring on my finger. I was pretty much shown out of the store since I didn't know exactly what I wanted. My fiancé and I will be taking our business elsewhere when we purchase our wedding bands.

    Jacob The Jewler - jewelry - Updated June 2026

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