AAA dropped the car after hours on a Friday night. My husband's Jeep the reverse stopped working and a friend recommended Bonded. Let me tell you that Dave is one of the nicest people to work with. He guided us through everything and after emailing with me he would text my husband. No work was done until we approved it. They provided us with a written estimate so we knew exactly what to expect. It was a wonderful experience and we would highly recommend them to anyone that needs their services. Extremely pleased. FIVE STARS!!! read more

I went in for my '15 Chevy Silverado- right from the start I could tell they were aware and knowledgeable about the issues. They are common issues with the year and model. They actually have a part they manufacture to resolve the issue after putting in a new transmission. I had the vehicle back very quickly. These guys kept me updated throughout the whole Process. The price was not even comparable, they were the best price I had received. I can't recommend these guys enough. read more

My Chevy Silverado 2500 was dropped via AAA Northeast by Five Star Towing Inc. at Bonded Transmission & Auto Repair 7/30/24 Tuesday evening. Dave was amazing and told me all the work and upgrades they will be putting into it before test driving it upon approval. I was notified via text 7/31/24 of my quote and upon approval that it was on the healing bench. They kept me up to date every single step of the repair. Bonded Transmission & Auto Repair texted me 8/5 that my truck was ready for pickup. You pay for what you get. I drove my truck home and it felt better than the day I bought it. I was burnt previously elsewhere. However, I feel confident this time and will provide an update later. 3yr / 35K miles. It's hard to beat. read more

Bonded has always been my go to whenever i need work on my personal vehicle and my business vehicle, I moved to the area 4 years ago and bonded has fixed and kept my business vehicles running with reasonable , honest , fair pricing. The owner has in multiple occasions even dropped me off while working on my vehicles & short story my vehicle overheated one day ( water pump needed replacement) and i was able to contact dave via text and he told me what to do in that situation . Dont waste your time going anywhere else, get it done right and by the pros read more

I brought my 1972 Buick Centurion to these guys because the transmission was slipping. With it being a classic car sometimes getting the right parts can be a bit more work than newer cars. They rebuilt the transmission, replaced the torque converter and hot flushed the transmission cooler and had it back to me in 3 days and it's working great. This is the best place to take a car or truck for transmission repairs, they've been around for a long time. read more

Bonded is my go-to place for any car problems that try to ruin my day.. I know I can call Dave at the front desk and he'll fit me in surprisingly fast and with an honest and knowledgeable diagnosis as to whats wrong with my car. Everyone there is so warm and polite, I love the little kitchette so I can make a cup of coffee while I wait. read more

The so good work and very fair rates. I've had multiple cars worked on here and very satisfied every time. I've gone to big chain places that overcharge, and have gotten worse results, so why not go to a reliable company that won't over bill you? They are always pretty booked so try not to wait till last minute though. That should say something right there if they have plenty of repeat clients. You can count me in as one of them. read more

Bonded Transmission recently diagnosed a serious problem with the power steering rack on my vintage 1989 Celica convertible - it was leaking fluid everywhere, and after 31 years needed replacement. They found a quality replacement, installed it and afterwards the car drive much, much better, with much more responsive steering. However, there was an odd noise that would occasionally occur, so I brought it back. Dave Matthews at BT took another look at it and determined that a tie rod was not fitting properly. He corrected the problem, and completed a new alignment of the car, at no additional charge, and with no hassle. The old gal drives superbly now. These guys are a quality operation that I highly recommend. read more

Bonded Transmission & Auto Repair - Thanks to Bonded Transmission, Celiica is ready for a Maine road trip. - Auto Repair Near Me - Framingham, Massachusetts

I went there to get my transmission looked at and fixed and they basically Jerry rigged my transmission to make it work and I had to go to another transmission place and they were shards of metal and they put Bondo on my rod to have the shifter shift I had to replace the transmission And it cost me five grand for their mistake I did not want to bring it back to them because my transmission would've never been fix right so please find another place to go if you want to transmission fixed right and the repairs they have done I had to get them done in other places to get fixed read more

They did another great Job on my 2007 Volvo V8 replacing the fuel over pressure sensor for a very reasonable price. I'll be going back for valve cover gaskets which is next on the list. read more

This is an excellent shop. They diagnosed what 3 other mechanics thought was a bad Jaguar transmission. Even a Jaguar specialist sent me to Bonded to have it replaced. Some sharp technician figured out my cars issue was a $300 engine coil easy fix. Save me $1000s for a rebuild transmission. I have 7 cars and will be bringing them all here now. read more

Unbelievable! Bonded saved our vacation! We were traveling through MA, heading out in our RV for Michigan. We noticed that the engine wasn't down shifting as it should. We were almost to the Pike when we decided that the situation was getting worse! And it's Thursday at 4pm on Labor Day weekend. We called several places but they couldn't see us. Finally, someone recommended Bonded Transmission. We gave them a call, talked to Dave who told us to bring it in even though they closed at five. We left our vehicle overnight not having any idea what might happen. We collect the next morning bright and early. They had diagnosed the problem and order the part and while it might not be ready immediately, we were promised it would be ready before 24 hours had passed. And six hours later, we got a text that it was ready and all fixed. We are back on the road, extremely grateful. What an amazing place! read more

Being new to the area and far away from the mechanic that I am used to, I am always very nervous trying a new mechanic. I am very fortunate to have picked Bonded. I had my old car dropped off at Bonded by tow truck due to a faulty ignition cylinder. From the very beginning the front office at Bonded were extremely helpful and upfront with me about the repair. They gave me a near perfect estimate of the cost of the repair. They got the job done exactly when they said it would be done, which was only a day and a half. I had my car dropped off just minutes before their closing time and the man in the front office stayed beyond closing to check out my car. I also appreciated the phone call they gave me the next morning to confirm what we believed to be the problem the night before and to confirm when I would be able to pick the car back up. None of my in the car belongings were touched. A received in a the mail a thank you letter from Bonded along with a discount coupon for my next service or repair along with a coupon for friend to recommend. I highly recommend Bonded. True professionals and stand outs from the competition. read more

Dave and his team are great. I highly recommend them. Bonded Transmission is a safe and reliable place to take your car. The service is unmatched. read more

I've been looking for a local mechanic shop that I could trust but no matter how good they usually are, eventually once business picks up, they become greedy and forget their loyal customers. I've been bringing both of my cars here for regular maintenance and check ups such as oil changes and tire rotation for over a year now. So far I have been very satisfied. There front desk staff are very professional and honest. They won't builshit you like all the other ones who are on some sort of commission and will try to sell you something every time. No not these guys, in fact I wanted to get my breaks done and they told me that my breaks are still good and there is no need for it. I really hope that these guys do not change and stay the way they are. As always for anyone who is going to go to a mechanic, make sure you know the average prices for the work getting done, never make a decision about a job on the spot, ask for some time to decide and do your research and NEVER NEVER NEVER agree to pay more than what you were estimated to begin with. read more

Amazing service. I would recomend Bonded Transmission to everyone. If you have any car problems, this is the place to go. They take really good care of you, and are efficient. read more

New to the area. Weird noise and worried it may be transmission going (10 year old car). Dropped car off 8am. Got a call back around noon of the same day saying that it was just the transmission hitting the heat shield causing noise, but they fixed it already. Only charged me for a half hour of work! Every time I called they were straight forward and nice. I appreciated them being able to see me quickly regardless of what the issue may have been. The mechanic/auto place I used to go before I moved was a reputable long-standing family-owned business and I'm very happy to have found one similar in Framingham. Thank you! :) read more

Look no further. If your vehicle needs transmission work, come see Bonded Transmission. Up front and honest explanation of what needed to be done to my vehicle. And, I thought that the price was reasonable as well. read more

Terrible experience. Service manager was rude and unhelpful. He answered a random phone call during the middle of our conversation. We were quoted one price and charged a higher price and they would not honor the quoted amount even though the scope of service was identical. In fact he shamed us for even challenging the bill (which he refused to adjust). Also verbal quoted warrantee coverage was overstated on the phone. Better employee training needed and verbal commitments already made should be honored. No sense of customer service. Said air conditioner blowing warm air when 5 second test showed it was clearly working. Took no reponsibility or accountability for diagnostic work that was clearly subpar. It was like pulling teeth to get in person verbal commitments in writing. No apology for misinformation, incorrect diagnosis, etc. This place used to be great, not sure what has happened. CONSUMER BEWARE - I WILL NEVER BE GOING BACK HERE AGAIN. read more

My 2010 Chevy Malibu stopped performing on Saturday, October 9, 2021. Had it towed to my mechanic friend who diagnosed that the transmission is slipping and banging with no reverse. Had it towed on October 11, 2021 (with multiple streets closed due to the marathon) to Bonded Transmission. First off, I'm grateful that Bonded was open with the many challenges that they probably faced with customers who couldn't get to them from the north side of town, and second I appreciate the detailed way that Rose was able to assist with. She gave a reasonable quote and I was grateful that Bonded was able to diagnose the issue. The car wasn't able to stay there due to the availability (which I understand), but Bonded is well known in the community, especially with customer service and attention to detail. They are also the only certified transmission repair in that neck of the woods, MetroWest. I'll will be bringing the car there for future auto repair read more

Even though Bonded is all the way across town for me, they are my go-to for auto maintenance and repairs. I brought my 2008 Honda CRV in for a pre-inspection look over. I received a thorough report on my car which was helpful in making decisions. I had tires, tie rods and lights shored up. Better yet, when I arrived to pick up my car, not only was the work completed, but they had gotten my inspection sticker for me. That was above and beyond what I expected! Won't go anywhere else! read more

There's nothing worse than the hassle of car problems when you're busy. The last time my truck needed work, Bonded was completely flexible about accommodating my schedule, helping with alternate transportation and dealing with my warranty company. And of course the truck was fixed right the first time. Bonded Transmission has been great! You could say I've bonded to Bonded. read more

I was visiting the Framingham area a week or so back, and started experiencing trouble with my Ford pick-up. I had a brake binding. I called AAA, and they recommended BONDED. I called and they said to bring it in. They got the truck on the lift, and recommended replacing the brake caliper and hose. The total estimate was for the repair was $472.00. Parts were 270, and the rest was labor. Knowing a thing or two about car repair, and brakes in particular, I decided that $472 was just too much money for one brake caliper. I went to Advanced Auto and purchased the caliper for $113.00 with a $40 core charge, which brings the price down to $73.00. Across the street from Advanced Auto is a little hole in the wall shop called AUTO ASSY REPAIR. They did the labor for $60.00, total cost - $133.00 Total savings - $339.00. I was in the area, looking at real estate, as I am moving up from Connecticut. I found a home and I found a new mechanic. Now, don't get me wrong, I'm sure the work they do at Bonded is great, and I'm sure some people are happy with their prices, but I pulled in with out of state tags. I was between a rock and a hard place, but not so stuck as to pay $472.00 for a job that should cost no more then $150.00 Now that I'm done with my social media rant, it's time for me to contact AAA. If this is the sort of recommendation AAA is happy giving, then I'll cancel my service with them. Oh, check this out, after I paid them $25.00, for basically nothing, I got a note in the mail from them, thanking me for doing business with them. It also says that at any time I have a problem or suggestion,to contact them. They even included a $5.00 coupon to use toward my next service. That is a nice touch, I'm sure, for those that are in fact satisfied with your shop. Me?, not so much. Attention YELP, Please adjust your page so we can use negative stars when needed. read more

Horrible experience! I'd give it less than 1 star if I was allowed. We took our car in on Friday morning at 10am to have them check on our transmission. We got a call back later in the day on some suggested repairs and we agreed to proceed. They said they would need the car for "a couple days", which seemed like a long time to wait. We made it very clear to them we needed the car back by close of business on Saturday - essentially giving them 2 full days to work. We called on Saturday to check in and the guy said the car wouldn't be ready. He had not even heard that we needed the car back. His only suggestion was to rent a car and they'd pay for it. So now we have the hassle/burden of finding a rental car on a Saturday afternoon in Natick! We took care of that and called on Monday. There was no apology, or any remorse on their part. I'm not sure what repairs took them so long, but it was a major inconvenience. To make matters worse, they only repaid us $60 of the $100 we spent on the rental. Completely unacceptable! We will certainly never be back. Bad karma. read more

Though my boyfriend went in to simply get my corolla an oil change, the associates there were nice enough to take the initiative and vacuum my car at no extra cost. It honestly are sometimes the little things like this that give companies that extra step towards great customer service. Thanks guys, you made my day a little brighter:) read more

I had the most AMAZING experience at bonded transmission! I bought the living social deal for the break pads. As soon as I entered, they were nothing but polite and helpful. They give an accurate time for when your car will be done. They text you to keep you updated on the progress of your car. I love that. When i went to pick up my car, i was blown away. The mechanic had done a complimentary overview of my car. They told me things that would need to be done in the future, things to look out for and things not to worry about. I truly trust the staff at Bonded. I will be a forever customer. The 45 min drive is worth an honest experience! read more

When Franklin Ford where the vehicle was bought and regularly serviced completely let us down, we turned to Bonded. The service advisor Dave Matthew's took an inquisitive approach in going over the symptoms on the intake of the vehicle. Although we hoped the transmission wasn't completely gone it was not meant to be. Dave kept me up to date with detailed emails and technical back up, as well as an itemized estimate. At the end I was impressed that parts were removed from the estimate and credited as they were not needed (after all, how would I know what was used in the transmission rebuild) We never got a second opinion or estimate as I trusted Dave on a $4200 repair. Bonded is a great company to deal with and Dave is certainly an asset to them. read more

you can not get any better than bonded !. honesty, caring, same day service. every time i have an issue with my car, bonded always provides same day service , in an emergency ! even when i have an appt. for general up keep, same day service. everyone is honest, they do not try to sell you something you do not need ! it is nice to have a family run business helping you with a car. bonded is a place you can trust ! it is nice to keep that tradition going. very accoomodating with my car, and same day service. i have been going to bonded for many years . read more

I had the most AMAZING experience at bonded transmission! I bought the living social deal for the break pads. As soon as I entered, they were nothing but polite and helpful. They give an accurate time for when your car will be done. They text you to keep you updated on the progress of your car. I love that. When i went to pick up my car, i was blown away. The mechanic had done a complimentary overview of my car. They told me things that would need to be done in the future, things to look out for and things not to worry about. I truly trust the staff at Bonded. I will be a forever customer. The 45 min drive is worth an honest experience! read more

I brought my 2003 Jeep Wrangler to Bonded for some much overdue work and 4 new tires. The vehicle had been sitting over the winter and needed a lot of work to pass inspection. The initial estimate was more than I could afford, but I talked it over on the phone with them, and they were able to prioritize for me so I could get the essentials done on budget. Upon pickup, I was pleased to find that the tires were of super high quality at a reasonable price. This vehicle is back on the road better than ever. Thanks guys, and I will be back with repeat business. read more

I own a 2005 Ford escape with 100 K miles on it. I wanted to do a good quality service, but wanted to pay less than the dealer. I checked them out in Yelp and Google and they are the best i have ever dealt with. They give you a fair price right a head. They also stood to their First service coupon, without compromising the quality of service. They were fast and even offered me to have a 5 dollar rental for the day. Bob is very professional and knows cars. I email him for regular inquiries and he emails me back with a very professional Opinion. Will be coming back every 5K miles, as they do a great job i don't have to come back before that. I found the best mechanic in MA. read more

Please take your car here, you will not regret it. Bonded really knows how to treat the costumer well, and do the job right. I have been burned my many places before. I know I can trust Bonded to do an amazing job. They tell you what you need, and nothing more. They will get you right in and take excellent care of you. Can't thank them enough for the true professionals that they are. read more

First time here but seems like a quality honest shop. I was having my Jeep's fluids (diff, transfer case) checked along with an oil/filter change. Luckily my fluids were checked an ok'd, but knowing that they took the time to check them before just changing everything proves it's an honest an up-front operation. Oil change was done and came in exactly as quoted (basic materials and a very fair labor charge for an easy job). read more

5 star customer service!!! My truck got towed there on Friday afternoon after they were recomended by a friend and on Tuesday it was ready with a new transmission installed. Mike and Bob always kept me informed and gave me honest advice. Great people and great service. I've finally found a reputable garage where I can go and know that I am getting the best service around. My new "Go To Garage" read more

Grew tired of this place with its coy, not that subtle farming for more of my walllet via teasers like "oh, you have to tend to your transmission in reverse NOW or it'll __________" (I don't wanna put words in their mouths. THey have a habit of repeat email ads,trying to sell repeat visits and even mailing little paper card snippets for $5 off etc (I thought it was from a kindergartener). I have also heard them boost part/profit margins by telling customers "Oh, that BMW part isn't made anywhere else but our stock suppliers', so that's $2000 for a radio. Maybe, but if you carry a smart phone, look up under your cars brand/model for bulletin or group discussion sites-don't be fooled by Rock Auto or other commercial websites. You CAN bring your own parts and they should work on them here-probably only b/c they WILL prob. sell you rebuilt trannys all day. A reman. radio or certain other parts can be thousands instead of maybe only (!) hundreds of dollars, so unless your car is grounded and you want to pay max, make the dealer give you the exact part #"s and description, and make a few calls! Don't get Bonded to their way of keeping in biz, even though I feel sorry for them being a couple of brothers probably with retirement in the part bin. read more

Exceptional customer service and very fair prices. I saved over $180.00 replacing my front rotors and brake pads for my 2012 CR-V. I will return for all my future automotive needs. read more

I had a very positive experience at Bonded Transmission of Framingham.  My Infiniti was missing its shift points and I thought that the transmission was having problems with clutch or bands. The Infiniti has a sealed transmission, so the owner cannot check a dip stick for fluid levels. I called BondedTrans and they told me to bring the car in right away and they would perform the needed diagnostic testing ($160). The code reader showed a "PO340" code which indicates a malfunctioning Cam Position Sensor on the first position which is the passenger side of the engine. It was estimated to cost $512 (that included the cost of the diagnostic test). I checked the repair manual and verified that the price was in line with other repair centers. The price was slightly higher, but I felt Bonded Transmission already had the car. I trusted the Service Advisor,  Dave Matthews and I told him to proceed with the repairs.  The parts were ordered that afternoon and the repairs were completed by 11:30 the next morning.  Dave texted me and let me know the car was ready for pick up. I did have to request the replaced parts, but I realize that not everyone wants the replaced parts. I would do business again with Bonded Transmission. read more

terrible service i would not recommend this place even if you stack in the middle of the desert.they are very expensive and they were not helpful at al.they take your money and hey don t fix the your car i will never go back down there very bad experience if i could give them less than one star would have done it. read more