Bonitz "We do it right". Our experience with Bonitz has been absolutely horrifying. There was a substantial amount of damage done by the install team, every freshly painted door frame is scratched, the new solid wood cabinet doors are scratched. Carpet in the waiting room was installed in the wrong direction (side to side versus length wise) than was discussed with Geoffrey Horn, the estimate coordinator. The hallway carpet pattern is laid in the opposite direction of the rest of the carpet, the patter is unidirectional and the hallway carpet is "backwards" compared to the rest of the carpet. Seams are VISIBLY jagged and uneven. The work performed was not simply careless, it was done without regard or respect. The kind of damage done by Bonitz is indicative of a total lack of regard and respect for my office space, the work done by the contractor, the thoughtfulness, attention to detail, time and money that I put into making this an extraordinary space for my clients. It is one thing to accidentally cause damage, it's one thing to lack the skill to perform a proper installation, it's one thing to make a mistake and take responsibility for the error with a commitment to making it right. This was not the case with Bonitz. These folks came in and just threw carpet on the floor and left. I am clear that the installer DID NOT CARE about the job he was doing. To create the kind of damage that was done and to perform such an awful job is indicative of someone who "just doesn't give a shit". Oh, did I mention that they charged me a LOT of money for the project? Almost $3,700 for 900sq.ft of carpet installed with carpet base. The price was so much that we spoke with the carpet manufacturer because we were concerned about pricing. We were told that the price was high, but that Bonitz was a great company. I liked the carpet and was willing to pay more because I wanted it. What I was COMPLETELY unprepared for was the absolutely awful job performed by Bonitz. I would expect this level of work from a group of high school students doing a carpet install project, not a profession carpet company. I have an email out to Charles Tirpak, Project Manager, and am waiting for a response. I will update this review once I've heard back and have their resolution proposal. At this point, I would recommend that you go ANYWHERE else for your flooring needs. read more