Once you buy a burial plot you are stuck with it. You can't sell it back, even if you move,…read moreremarry, or decide you want cremation.

When inquiring about cemetery, funeral, and other related services, the person I spoke with implied…read morethat "real Catholics" are buried in sacred ground, and to request cremation implies that my grandfather - who had died earlier that morning - was not a "real Catholic". No sense of support for a grieving family member, especially after a comment like that.

Linda B. Some time ago we purchased a lovely burial space…read morefor our loved one in Mountain View Memorial Park's Evergreen Garden. Over time circumstances changed, and after being respectfully disinterred he was laid to rest with family in Canada. I was at a loss on what to do with our burial spot in Evergreen Garden until I met with Mountain View Family Service Advisor Lakisha Mitchell. Lakisha is knowledgeable and showed understanding and compassion as she laid out options to transfer the space. Within a week I received an envelope from her outlining what we had discussed with copies of all relevant documents and a preplanning guide for my husband and I to review! I am grateful for Lakisha's knowledge, understanding and follow through and highly recommend her services to anyone needing assistance at Mountain View.

They left Auntie Barb in a closet for five years!! They said we didn't pay for her internment even…read morethough she pre purchased a funeral package. They never called, emailed, or sent a bill. There was no communication ever. We are in the process of putting our Poppa to rest in the family plot at Mountain View. So we went to see the family plots and couldn't find Auntie Barbs plot. We asked on three separate occasions. Auntie Barb paid for her funeral expenses in advance. She purchased one of Mountain Views packages including cremation and a memorial service. At her passing over five years ago, my husband took care of the arrangements. On our third try asking, Lakisha finally told us Auntie Barb was in the back room and her cremains had never been buried. They said we owed 1100.00 for her burial. NEVER A PHONE CALL, EMAIL, BILL IN FIVE YEARS! NEVER! When we went in to pay and discuss the issue, we were told they couldn't find any of her paperwork. They were relying on a note in a computer. After a few weeks they miraculously found an internal document showing us the cost of internment was not checked off. They initially asked for 1100.00 to inter Auntie Barb. After going back and forth, out of the graciousness of their hearts, they only charged us 495.00. The price it would have been five years ago. Five years! We're mortified. This has greatly impacted our trust. Shame on you Mountain View. Just SHAME. I have doubts about the cremains. Were they even Auntie Barbs?

It's pricey but a very nice place. The staff are nice and they took really good care.read more

If funeral director Tessah Taylor was still employed here I would have given a 5 star review. A…read morelittle over a year ago l suffered the tragic loss of my young sister. Tessah was the funeral director who helped my family prepare her funeral. From first contact, her compassion for us was palpable. She helped us navigate things we didn't even think about and never tried to upsell or extort our grief. She is a noble, honorable, professional, lovely human being who made my sister's funeral a beautiful tribute to her life. Unfortunately, we have now lost our mother. And what we thought would be another seamless and carefully handled funeral by Tessah, is not the case. The owners no longer employ her, and the crew they have left is substandard TO SAY THE LEAST! They have been rude, rushed and literally do not have their act together. We will NOT be having my mother's funeral done by Yahn & Son. Anyone who has experienced the sting of losing a loved one knows that this is one of the most difficult times in a family's life. How the family is treated matters!!! I would NEVER recommend Y&S to anyone unless Tessah was back. She may be young, but she is by far and away the best employee they ever had!

We made the decision to prearrange our end-of-life care to help our family at that critical time…read more For us, the idea of terramation, sometimes referred to as human composting, was the most natural and gentle way to go. Once we made a visit to Return Home, the choice was easy. The staff was kind, compassionate, and professional, all with a sense of moderation that made discussions comfortable. We signed our prearrangement with confidence we took a step that will make things easier for our family. Little did we know we would need to make funeral arrangements a son of ours before our own time came. Our phone call to Return Home was answered immediately, and Director of Family Care, Brie Smith, took care of the logistical tasks, then worked with us to set up a memorial service for the family that we conducted in a lovely space on site. Following the memorial service, we made visits to our son as he was undergoing his terramation journey. We sat with him and admired the decorations and pictures so lovingly placed by the family during the service. Now, he has returned to our home and continues to be a part of our lives in our garden. Thank you Return Home for the great care of our dear son, and the kind attention you paid to our needs. Everyone we encoutered at Return Home on our visits treated us with the same considerate manner we experienced with Brie. We now have first-hand knowledge of what our own family will experience when they work with Return Home on our behalf. We could not be more pleased.

We did a preplanning terramation call with Mandy yesterday; she was AMAZING! She provided us a…read morefull and clear overview of the process, answered all of our questions and was just easy to vibe with. We haven't finalized with them yet (pending continued discussion with family) however I'm 99.9% sure this is the path we will use for both my hubby and myself.

The funeral director named Danielle was nice to work with when we sat to make arrangements, but…read morethen every other aspect of customer service was two thumbs down. It began when two people came to retrieve my loved one's body...a woman with the sides of her hair shaved arrived to help the young Black man who waited soberly for her. Then they wrapped the precious body and wheeled her out to the hearse that the man was driving, and then woman started to walk to her personal car. My family was literally standing in the street--dumbstruck with grief to watch the body being taken away--and the woman turned back and was talking and laughing loudly with the man. I was appalled--clearly this is just a job to her and that the sorrow of the moment isn't occur to her or matter to her. A few days later when I found out that the funeral home would be receiving my loved one's ashes at some point that day, I wanted to pick them up as soon as I could to bring them home...the woman at the funeral home said, "Tomorrow morning would be better." I thought, better for who?!!? I wanted her ashes with me overnight, not sitting in a funeral home!! Was that really so hard to understand??!! Couldn't the person have tried to be more present and empathic for a grieving family?? The woman said that she would call me when she knew the ashes would be arriving from the crematorium, but she didn't call and I didn't want them to close at 5 o'clock without getting the ashes so I went to the funeral home at 4 o'clock and waited for the person to arrive which was close to 5 o'clock. When the man arrived with our loved one's remains, he came in the door schlepping our beloved's ashes with armfuls of plastic bags and started talking with the other man at the funeral home (who had seen me and my father waiting for an hour) about cheeseburgers. The man should have immediately interrupted the meaningless conversation and straightaway brought the ashes to us, but instead I stood at the office door listening to them talk about cheeseburgers. I literally had to interrupt them and ask, "Do you have the ashes?" They didn't have them in the wooden urn so I had to go back the next morning to get the urn and also to point out that the small ceramic urn we had already bought had a chip on the lid. But the most disappointing part was that when I went back the next morning to have everything made right, the woman helping me had the gall to say, "That's why I told you to come this morning and not last night." It was the women who shouted with laughter when my loved one's body was being driven away in a hearse. If you want your agonizing experience of arranging for the death services of someone you don't want to live without, go somewhere else. Gaffney Funeral Home and Scanlin Funeral Home have better ratings and reviews.

Sarah and Nicky took very good care of my father until I could arrive in Washington. We were able…read moreto get everything started over the phone. My father had passed alone in his apartment. The funeral home had the foresight to look around and find his important papers and wallet which made my life much easier with the death certificate and all the other million things needed to do when a loved one passes. They are very honest, as well. They found money on him which they applied to the cremation services. The price was very good. They bundle a cremation package which includes the death certificate, his transportation, their services etc. Also, they worked hard to get my dad's death certificate for me before I left Washington, which I did not expect. I was only in town 3 1/2 days to clean out his apartment and had it in hand before boarding my plane. Most importantly, they comforted me during this difficult time. They always took my calls and I sometimes spoke to them 3-4 times a day. They also kept me formed via email before I arrived. They treated my father with respect and dignity and me with kindness Thank you so much Sarah and Nicky. I really don't know how I would have gotten through that week if it was anyone else.

I have three family members buried here. That's a lot of money that we have paid this place. We…read morepaid expecting them to take care of the gravesite periodically and every time I stop in which is only like once a year... Every time I stop in the graves are overgrown. You can hardly see them. The grass is high, and ever since my grandmother was buried, her tombstone was lopsided because something drove over it. Really makes me angry to think they just drive over our family like that. But yeah that's what they do. And when they drove over my grandma's head stone it made it sink into the ground partially and it's slanted now and it's been like that for the 10 years she's been dead and they have done nothing to fix it. I have complained about it repeatedly and still, they have done nothing to fix it. Considering my family spent thousands of dollars, just to procure a spot to rest... I feel like the least they can do is make sure they are taking care of the graves and honoring the requests of family members like me but nope. Every time I come, I end up doing the landscaping by hand and cleaning up the gravestones myself. I even applied for a job here so I could go take care of the graves and I was denied the job. Please don't bury your loved ones here They have zero respect for the dead, and they have zero respect for the families left behind by them

The cemetery is beautiful, it has grown in size since 1982 when my mother purchased 4 plots. I…read morehave many family members buried here and recently my family has used one of the mausoleums to have the urns of loved ones ashes entombed in a display type case. We have never had a problem with destruction or vandalism of a loved ones grave. We have 6 family members buried there and fortunately the burials were spread throughout the almost 40 years of use, but every time we have a funeral at least one friend or family attending purchases a plot or urn space based on the view and beauty of the property. It isn't cheap, but the view alone with mount rainier towering over the valley brings peace and comfort at some of the worst times in your life.