minus 1000 stars , i do not recommend.... i am appalled at…read morethe care my wife received with getting her mother cremated. because we are out of state this funeral home took 2 weeks taking their sweet time to cremate her mother. not only that they did not call my wife one time in these 2 weeks. each time it was my wife reaching out to them to get updates. i will never use their services agian. they drug out this for as long as they could. mind you they got paid the day they took her body to cremate her. the way my wife was treated was shitty not professional services at all. no i do not care to speak to anyone who works there. the last 1k you get from me you frauds ! y'all make me sick! would highly recommend going some where else any where else but this crappy place!!!!!!!!!

When I lost my husband to a massive heart attack on February 4 2024, I was trying to get…read moreeverything done alone and was so grateful for Miranda who was so helpful to me. After receiving the many forms needed to proceed and arrange for his honors ceremony, I was told that she no longer worked for them and that was when the nightmare began, I was completely ignored and when I called to turn in my paperwork with Cady, I was informed that they had already done the service and his ashes weren't there and I should just move on. They then blocked my calls and refused to further communicate with me, nor offer an apology for anything. I strongly recommend that you NEVER USE THIS COMPANY AND INFORM YOUR FAMILY AND FRIENDS TO AVOID THEM AT ALL COST.

I recently used Edline-Yahn/Covington Funeral Chapel to prepare a service and reception for my late…read morewife, Becky. I and the rest of my family were extremely pleased with the help, support, and competent service we received. The funeral director, Heather Carpenter, guided us expertly through the entire process and put together a beautiful service and reception for our family. The facilities there, especially the chapel and reception hall, are first rate, and everybody felt welcomed and comforted. The entire staff was very kind and helpful, and we never had a problem with getting our questions answered or anything else we needed. During an extremely traumatic time for our family, the planning and execution of Becky's service went like clockwork. We are all very grateful to Heather and her staff for making this process so easy for us.

Was helpful is every step of the way. Appreciated the patience with our many questions. Never felt…read morelike there was up selling. Heard our needs and stuck to our decisions. Very thankful for them in such a difficult time.

A beautiful resting place for our veterans. Always kept beautiful. The staff is cordial and the…read morevolunteers are so helpful.

My father in law, WWII vet was buried there and they were wonderful His wife joined him years later…read moreand they were again very supportive.

We started with a wevinar linked on Facebook. It was informative and accurate (we fact checked…read morethem) and a few days of thinking about it quelled our suspicions. In the eNd both my wife and I found it easy to sign up and we feel very secure inn our choice. Blaine was polite and forthright and easy to work with. Definitely the best available option for ecologically sound burial.

The whole process was very easy and helpful. Questions were answered simply, with straight talk and…read moreinformation. I appreciated the caring nature of Christine V. And Vince L. I'm so glad I made this choice for many reasons. It's nice to know my wishes will be respected and my loved ones won't have any worries.

If you find one of your loved ones did not plan for their funeral, contact Jason at Affordable…read moreBasic Cremation. If that is what your loved one wanted (cremation). When my wife's uncle passed away recently, the family was forced to find something that they could afford. They contacted Affordable Basic Cremation, AKA NW Cremation. Jason was very professional and helpful. He explained that all the paperwork could be filled out on-line and submitted through their website. Jason has a big heart and understands what the family he is dealing with is going through. Highly recommend this company!

If I could give them more stars - I definitely would without hesitation. Michael and Desiree are…read moreamazing to work with. My father's death was hard for all of us especially my mom. With their guidance and support- everything was done so well and seamlessly. There was no upselling of anything, no pressure. They were able to accommodate our requests. My mom was so impressed with Michael. He walked with her to the viewing of my father. And he stayed with us until my dad's burial was done. He made sure everything was ok before he left. Desiree was quick to respond either a call or text. She's was very helpful. Price was very reasonable. They are caring and compassionate people. I would definitely work with them again.

Tl;Dr: A local funeral home that does everything that matters better than the national mega corps…read more They don't upsell you, they're extremely helpful and informed, they're timely and I've never had a problem trying to get in touch with them. Sure, Desiree might get a little flustered if you send her cell to your AI answering machine when you don't recognize the number on the caller ID - but other than that, they all goods. Oh, and they tend to cost less than other places... that's pretty important too.

Utterly incompetent. I said, "B-A-R-N, as in Nancy, E-S". When he read it back to me, he read the…read moresurname as "Barnes-Nancy". Holy Sh*t. MANY more anecdotes like this, from the *24 minute* phone call to fill out my loved one's death certificate (a death cert is HALF A PAGE, because the bottom half is filled out by the doctor). Don't even ask me to describe trying to get him to the correct spelling of the name "pfeiffer." That was probably half the phone call. Phone manner like an automaton with a dying battery, sounded like he was half asleep, or high, or....I don't even know. He did not sound well. No affirmative feedback to let me know he had heard me or that he was receiving the information - no basic phone etiquette. No basic human interaction skills. I kept having to say "hello? are you still there? did you get that?" It was EXHAUSTING and upsetting. I could go on and on and on. But I am distraught reliving the experience to write this review.

They helped me with an oversized client years ago. Excellent service for my firm. I recommend…read morethem often.