This is one of the best wrecking companies that I have dealt with. I had to replace an axle…read moreassembly on a work truck. I bought one from them and had it in my shop in no time. When I got it back to the shop I realized I had made a mistake and it was not going to mount up. Not only did they offer to swap it for the correct assembly but made sure that the one I got would fit perfectly. This company went above and beyond to get me what I needed and have earned a customer for life.

What a great experience! Needed a certain part, they took me out into the yard, found me several…read moreparts that fit my bill(needed a tailgate) I selected one, and they helped me install it. Turned out I had aftermarket brackets that would not work with a stock tailgate. Back out to the yard, got stock brackets, they put those on for me too. Tailgate now closes perfectly. That is going the extra mile to take care of a customer! I absolutely appreciate it, and will definitely be a return customer!

Took in my car for a check engine light and they said they fixed it but the check engine light kept…read moreon coming on and I payed 180 for the diagnostic and 950 to replace the part and they did they replacement and my car started acting weird and I took it back in and then they said it was a bad pump in the transmission and that I needed a new transmission and that would run me 2,500 for a used transmission. I would not recommend this spot to anyone at all

Although the employees are nice, I was told that my battery, which was still under warranty was…read moregoing to be replaced for $130+. I was okay with that until they told me they were going to charge me $70+ to put it in. They said it would take over a half hour to put in so they would have to charge me. They put it in for free the last 2 times. I have been trying to get into this place for months but my husband works their hours of business and they are closed on weekends. Not being okay with this extra charge, I went to Walmart and got a battery with a 3 year warranty, it took them 6 minutes to put in my battery. Not even close to over the half hour Tri-City battery said. I do not recommend Tri-City battery for anything and will never go back.

Mike and Mark have built a few of my transmissions Ford 1 Ton 6 Speed manual and Chevrolet R4…read moreautomatics as well as Dodge diesel manual clutch swaps. With over 70 years of combined experience they know how to get the job done right. My Ford pulls lots of max loads and has been rock solid. Thank you Mike and Mark for showing the industry what truly hard working, ethical work really means. I hauled my rig from Boise to Hermiston to get the job done right. Brian Shults

Do not recommend pioneer transmission. Will not warranty their own work. Does not have a…read morecomputerized for tracking work completed. Will ask customer to call other dealerships to find out if they sold them the transmission. They do not keep accurate records of work completed and will over charge for a transmission. BBB will also be contacted about warranty work.

Called back-to-back days looking for a quote. Both employees said they would email me one. No…read moreresponse or email back. Great business tactic.

The experience with Mad Mechanics was the best experience with a shop I have had. They were very…read morecommunicative during the duration of the repair and the price was very fair. I will recommend this shop to everyone!

I had my window regulator installed by Dan after it failed while my jeep was being worked on at…read moreanother shop. I had sourced the part cheaply, and he installed correctly. Shop fee is average. Dan's the man!

So I was recommended this place to take my truck to by a co-worker. He was completely satisfied…read morewith their service when he got his suspension rebuilt. However, I was not. I took my 4runner here for a simple exhaust upgrade and for new rear springs to be put on. I'm a gear head, and I am totally capable of doing such by myself, but I was only there in Kennewick for a short time for work. So I had no other choice but to have someone else do it for me. First things first, it took Dan (owner) 6 weeks to give me my rig back! When we talked about it before handing him my keys, he instilled confidence in me that he understood my requests completely and he also built many rock crawlers and off-roaders. When I got my truck back, the exhaust had leaks. A simple turn of the wrench on the bolted flanges did the trick, but I shouldn't be doing it! Next issue was with the rear springs he installed. I provided all the parts AND instructions for installing them. All that was needed was to weld on new front hangers as the springs were slightly longer than the stockers. When I got home I measured the wheel lengths on each side...they differed by 1 3/4"!! Unfortunately I tried to get the spring issue resolved with no luck due to the shop being closed at random hours of my arrivals (I went there twice) and my work relocating me out of state. If you need some simple work done and don't mind waiting a few extra days/weeks, then go for it. Otherwise you'll be taking a gamble on his craftsmanship.

Our serpentine belt broke between Hermiston and Stanfield. I couldn't fix it, I got belt delivered…read morefrom Napa in Hermiston and called Krome with the great recommendation from a guy who stopped to see if we were ok We had made it to the Pilot station, after I called and talked to Bryann he sent us three young men who did a great job fixing the problem and had us on our way in a little over an hour. Gracias the the three Amigos !! They were very good natured and professional.

Paid for a tractor and trailer wash 9.27.2024 added wax and engine wash…read more Watched them wash 2 other tractor and trailers. Looked great. Then i went in and got the absolutely worst wash I' ve seen. 1 stack and breather doesnt even looked like it was touched. Back of sleeper is hit and miss. Missed spots all over the sleeper. After seeing the pictures no one in our company will ever go there, little did they know all our drivers were looking for a better wash than across the street. Neither are worth going too.

We needed a repair on our back bumper and I am incredibly pleased with the job that Matthews…read moreAutobody did on our Sequoia. Our car is actually six years old and I am ecstatic because it looks brand new! Matthews went above and beyond to take exceptional care of us! Best auto body shop around! We highly recommend them!

Amazing service Omg! From the moment I walk in Ady listened…read moreto my situation and Ryan the owner turns around in his chair, jumps up and says let me take a look and see if I can help! He literally fixed the damage in less than five minutes! Thank you Ady and Rya, you're AMAZING!

Went in for a simple oil change and received top notch care. my entire vehicle was inspected and…read moregreat care taken. the staff was knowledgeable and friendly without being pushy or trying to oversell me on things. I will def be back for my auto needs. wry affordable too.

1. Overcharge. They charged close to $2000 for a job that the *DEALERSHIP* instead did for $800. If…read morethe dealership charges less than you do for the same job, you know you messsed up. 2. Untrustworthy. The tech diagnosed an issue that did not exist. They said defoggers didn't work and recommended replacement. As soon as I got my car back from them diagnosing, I tested it. They worked. Stay far, FAR away.