I literally cannot say enough good things about this place! I was driving up to Spokane from CA and…read morehad my Dodge die in Boardman, OR so AAA came out and towed the truck to Lithia Dodge in Kennewick (the worst experience EVER). Lithia looked at my truck, quoted me $3,000 then refused to communicate with me and basically ignored me while essentially holding my truck hostage for three weeks. I finally got fed up with them and called 360 Automotive to explain my situation. Mind you, I live in Spokane so I'm trying to figure out this remotely. I spoke with Robert around noon and he said he would have my truck towed from Lithia to his shop and take a look at it to let me know what needed to be done. I was expecting to hear from him in a couple of days but I got a call before EOD letting me know my truck was at their shop and they had already looked at it and had a diagnosis for me! Robert followed that up with a text link to pictures and video they had taken as well as an extremely thorough assessment. I was blown away. They also gave me two options of what they could fix and prices for both, and BOTH were less expensive than Lithia. My father was paying for the repairs so they reached out to him as well for authorization. Living in Spokane and not knowing anyone here to drive me back to Kennewick to pick up my truck I had to leave it there for about a month (sorry Robert!). Throughout this process they were nothing but extremely patient, professional, communicated clearly, were very honest and trustworthy as well as kind to me. Not to mention my truck is running like a dream! Even though I live a couple of hours away I'm pretty sure this will be my mechanic shop forever. Thank you Robert and team for everything - you guys are LITERALLY the best!!

Should be called $3600.00 automotive because that's what I paid to replace an (allegedly)cracked…read moreexhaust manifold. (Was never shown the damaged part). They never secured the passenger side turbo charge pipe and it's all tore up like the tech had some anger issues with it. I parked the truck thinking I had other issues and just now got to poking around and found it. If there was less than one star I'd give them zero.

Although off the beaten path, this place is one of the best, most honest, and cheapest auto repair…read morecenters around. There are several reasons you should go here: 1) They are inexpensive compared to the other auto repair services around. 2) The job is done right. 3) They have options for you. They don't just insist on one kind of brake rotor, but let you decide how much you want to spend. 4) You can make an appointment online. While you are at their website be sure to read the reviews that are posted there. A couple of quick stories. We were on our way out of town to go camping when my Land Cruiser started acting up. I took it in. 1 1/2 hours later they called us to tell us my car was ready. It needed an ignition coil. They saved our trip! I had a really bad experience with Firestone (you can ready my exhaustive review at http://www.yelp.com/biz/firestone-complete-auto-care-kennewick-2?hrid=YR7x2EcrP9FiVG6A30861g). Well, All Automotive Services finally did the job right, and they have a 24 month, 24,000 mile warranty to back it up. Other places, like Firestone, only have 12 month, 12,000 mile warranty. I can't recommend this place enough. Be sure to bring your car here. Add their phone number to your contact list. You will be glad you did.

My wife and I have been here a couple times. Last time I came I brought a Honda CRV... 70k miles…read morethey said I needed the transmission flushed. Welp 2 months later the CRT blows. Fast forward 6 months... to I have a 2019 terrain now need new rear brakes it was a no brainer. I take it in they then said my front rotors were warped and my steering wheel was shaking... they charged me $1517 for 4 brake pads and rotors. Didn't list OEM parts or anything. This place is a gouge worse than dealership prices. Stay far away. They straight up robbed me. I'll be reporting them to the attorney general and BBB.

These guy are the best Had a problem with the hood of my…read more cr-v Honda even though they had a lot of work, they still made time to fix the hood on my CRV In no time 100% recommend thanks guys

It's been a while since I used these folks, but especially if you are a woman wanting honesty this…read moreis the shop for you. These guys are always friendly from beginning to end but their honesty is awesome.

total scam. We called these guys "being transmission specialists " with a specific problem that we…read morewere already aware of, our transmission computer. This problem had already been diagnosed by a technician that wasn't comfortable doing the work so we took it to aamco. Aamco said, it wasn't actually the transmission, that the problem was that we needed a new battery & alternator, that those two things would fix the problems we were having. $1,300 later with a new battery and alternator-guess what! the problems were still there. we brought it back to Aamco where they then diagnosed it with the original problem we knew it had. they wanted 5k plus to fix it and didn't offer to reimburse us the $1,300 spent just a week prior. Totally unprofessional and unacceptable.

My experience was horrible with these new owners ,the old owners were honest and wasnt trying to…read moremake a fast buck ... I was loyal to this company, but when he showed me the car in the air I believed him until we took it home and found out the caliber had seized up .. Almost got me for a lot of money !!!

Mendez is above and beyond my truck broke down at a light and I had to push it into a parking lot…read more I found him on yelp my truck back to my but a good affordable so he took it back to his place and fixed it and had it back on the road in no time I will keep him as my mechanic for all of my cars I recommend him to anyone in the cities area. He also helped me know other things wrong with the so much Mr Mendez.

I haven't use his service yet but will within the next month or so. He was information and willing…read moreto share alternative way to fix my brakes to save money and keep me safely on the road. His price was less the half of my other quotes

We got a flat tire as we were passing through Kennewick in the early evening from the coast to…read moreSpokane. No tire repair places were open and it was looking pretty grim. It took us a couple of hours to finally locate Keith (we were frantically searching the web and making calls) but once we did he quickly came to where we were located and we were on the road in less than an hour. He repaired our tire so we were able to make the rest of the trip home and charged us less than half of another business that asked for our driver's license and credit card number over the phone before they'd even come. We got home late but we got home that night thanks to Keith.

Can't find too many mobile car service companies any more but Keith is nothing but the best…read more Prompt and competitively priced. Great value.

Top notch service. This is the only place I will go to, for repair and maintenance…read moreof my vehicle.

Thanks to Nate, Tom, and the crew my Volkswagen dune buggy is on the road again. Before they got…read moreahold of it the only way to make it move was with a tow truck. They do great work, are very friendly and are a pleasure to work with.

I was in a big time bind. My Cadillac was miss firing. I just changed the spark plug wires, and…read moredistributor and rotor. Somehow I made a mistake on my firing order, and timing. I called around, and David fit me in, and fixed my errors. In my mind this an awesome, clean, and well managed business. If you need tires, mechanical work this going to be my go to from now on.

From the owner: Hire Kennewick, WA's premier local auto repair shop When…read moreyour vehicle needs repairs, you don't want to take it to a dealership where you'll be overcharged. Take your ride to 509 Automotive Services of Kennewick, WA. We offer affordable repair services, and we do everything by the book. After we fix your vehicle, you'll want to make us your go-to local auto repair shop. Call us today to schedule a repair.