1. Desert Knight Auto Repair

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    Kennewick, WA

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    Desert Knight Auto Repair

    4.5 (6 reviews)

    Services - Desert Knight Auto Repair

    Routine automotive maintenance

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    13 years ago

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    14 years ago

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    Roy's Garage

    Roy's Garage

    (4 reviews)

    Very Honest, knowledgeable, best car mechanic around! His prices much less than usual auto repair…read moreshops. I shopped around at 5 different auto repair shops on pricing to replace a cracked oil pan and chose him. Not only did he replace the pan, but he also did a full assessment on my car, topped off the fluids and did a complete synthetic oil change. Great guy who speaks in layman's terms. Extremely happy to have Roy's Garage as my new mechanic!!

    Let me start by saying this company deserves 25 stars!! I've been to many mechanics and shops in…read morethe tri-cities the last 25 years. Most of them do a great job the first few times to gain your trust & business, unfortunately they fall backwards and end up doing worse in the future. Then you are back to square one. But Jason from Roy's Garage is different from all the others. I fist used them about 4 years ago by recommendations from co-workers. Thru countless times I have taken my vehicles or have recommended others to go there, I have never once had or heard about a bad experience with this company. His motto is "honest work at honest prices", I truly believe he stands behind this statement. I seldom write reviews unless I receive terrible service or get ripped off by the few bad apples out there in business. But let me make no mistake when I tell you that you will not find a more honest, dependable & affordable mechanic who will do a better job. If you have a need for any auto mechanic services give Jason a call, you won't be disappointed.

    360 Automotive & Repair - Kennewick

    360 Automotive & Repair - Kennewick

    (21 reviews)

    Should be called $3600.00 automotive because that's what I paid to replace an (allegedly)cracked…read moreexhaust manifold. (Was never shown the damaged part). They never secured the passenger side turbo charge pipe and it's all tore up like the tech had some anger issues with it. I parked the truck thinking I had other issues and just now got to poking around and found it. If there was less than one star I'd give them zero.

    I came in because my check engine light was on. I wanted them to check the reason for the light,…read morewhich is a quick 5 minute deal that I've gotten done for free at multiple other mechanics, including in tri-cities in the past. I was expecting to just pay for the mechanic work they'd do on it after. I learned it's good to confirm prices with mechanics beforehand because not all are transparent about their prices. I was not told at any point during the process from the time I called to make the appointment & thru the entire appointment that they were doing more of an extensive diagnostic check of multiple pages they printed out for me that was $250. I was not told about the fee until after they were done with my car. I told them I was not expecting this because I didn't ask for it & they didn't show any care or seem apologetic about it. Poor customer service & unethical business practices. I've been here multiple times, but will not be coming back. A $250 charge is a lot of money to not inform your customer of until after the fact. While the more extensive check was good, I did not need it nor did I ask for it. I would've gone somewhere else if I had known about the hefty charge.

    Desert Knight Auto Repair - autorepair - Updated September 2026

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