Bonz & Harmony

3.0 (2 reviews)

Pet Groomers

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Bonz & Harmony - Pet Groomers Near Me - El Paso, Texas

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Korey G.

96

4

1

4 years ago

The business responded to my questions promptly. Customer service was professional and my furbaby was very well taken care of Owner seemed to be very experienced at what they were doing. I will definitely be bringing my business back! read more

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Adrienne H.

0

1

0

4 years ago

On May 13, 2022. My baby bulldog Cheech had died in the care of bonz & harmony, within 1 hr of begin there. This was our first time taking our pup to a groomer, ever! Did not take accountabletly for the death of my dog, but rather saying they paid for his cremations out of the kindness of her heart.. Cheech was a healthy puppy, with no issues. When she gave us the call that Cheech was not doing good and that we needed to go pick him up, she said that he has hardly breathing with blood coming out of his mouth. Of course we head out asap to go get my boy,, on our way to her shop, she finally answers her phone to which she says "im on my way to the eastside anaimal clinic with Cheech, meet me there!" When we arrive, which we were way farther than she was and still beat her to the vet! Calling her, telling her that we are there, already waiting! When I first got there I immediately ask for my pup.. front desk says she has no dog there by that name.. I let them know whats going on, she checks again and continues to tell me that there were NO EMERGENCY CALLS ! About 10 mins go by and she finally shows up.. my dog was still alive, struggling to breathe..my husband picked him up and took him inside immediately. Watching my dog struggling to breathe and suffer and them deciding to take my dog to her clinic, approximately 13 mins away from her shop, becuase she has credit there! (How she paid for cremation) Come to find out, there is a vet clinic only 5 mins away from her shop, one man that was there was the one supposedly bathing Cheech when it happened, so she was not there alone. Why didn't she take my pup to the nearest clinic as soon as she saw something was wrong? Cheech died of anaphylactic shock (fluid in the lungs). They go on to send a text saying "the vet said it could of been anything".. truth of the matter is, he was in YOUR CARE, YOUR SHOP. "Could of been anything" IN YOUR SHOP! Nothing was wrong for my pup to just all of a sudden die.. read more

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Julian's Pet Grooming, Daycare and Boarding

4.3

(48 reviews)

Great experience! The groomers had excellent communication, and my pets were treated with so much…read morecare. The service was very professional and affordable. I will definitely be coming back and highly recommend them.

If I could give zero stars, I would. I cannot and will not recommend this facility based on our…read moreexperience. I am genuinely shocked by the experience we had today. If you're looking for a place that is welcoming, patient, and understanding of dogs, especially young dog, this was the exact opposite. We scheduled a temperament evaluation because we were interested in boarding our dogs for the weekend. From the moment we walked in, the woman at the front desk was incredibly unfriendly and immediately gave off an incredibly cold, judgmental attitude. There was no greeting, no smile, and no attempt to make us or our dogs feel welcome. Instead, we were immediately made to feel unwelcomed and like we were an inconvenience. Our dogs were barking because they had just entered a new environment filled with unfamiliar dogs, a completely normal reaction, especially for puppies. You would expect a facility whose entire business revolves around dogs to understand that. Instead, we felt judged before anyone even attempted to interact with them. I would expect a facility that specializes in boarding and caring for dogs to understand that this is normal behavior and know how to handle it professionally. What upset me most was how our 6-month-old Doberman was handled. Without taking the time to introduce herself or allow him to become comfortable, she abruptly took his leash from my hand and disappeared with him. Less than 30 seconds later she returned and said, "He's not good. We won't be able to keep him. Do you even want to try the other dogs?" Thirty seconds? That's your temperament evaluation?! Thirty seconds is hardly enough time to evaluate any dog, let alone a young puppy in a completely unfamiliar environment. No reputable boarding facility can honestly assess a puppy's temperament in under a minute, especially in a brand-new environment. It was obvious there was no genuine attempt to evaluate him. It felt as though the decision had already been made. What made the experience even worse was her overall demeanor. She barely acknowledged our dogs, seemed uncomfortable even walking near them, and showed none of the patience, confidence, or compassion I would expect from someone who works with animals every day. At that point, I chose to leave immediately. If this is how prospective clients are treated in front of the owners during an initial evaluation, I have absolutely no confidence in how dogs are treated behind closed doors. This was, without question, the least dog-friendly experience I have ever had at a business that claims to specialize in dogs. Customer service matters. Compassion matters. Patience matters. Unfortunately, we experienced none of those today. We walked in hoping to find a place we could trust with our dogs. We walked out feeling judged, dismissed, and honestly angry. There are plenty of boarding facilities that understand dog behavior, especially puppy behavior, and know how to treat both pets and their owners with kindness and professionalism. This was not one of them. We will absolutely be taking our dogs somewhere that understands canine behavior, treats owners with respect, and actually enjoys working with dogs.

Petssible

3.6

(5 reviews)

excellent experience and dog-side manners. my two pups, Canela and Manuka, looked great and were…read moretreated with love.

The young lady that was working on the dogs was supper sweet. The fact that they have a huge glass…read morewindow and a live camera and TV that shows the work being done is aso great. It was my first time taking my dog Zeus there. He is a very large do but very sweet. When I was time to pick him up the young lady mentioned to me that she loved him!! You can tell when animal lovers do the work from the heart. I would definitely go back!

Dog Lovers Grooming & Self-Serve Dog Wash

4.2

(14 reviews)

Absolutely love taking my pup Molly for her monthly rooming here. She always leaves smelling great…read moreand looking amazing. The owner is very kind and accommodating.

Staff were awesome and helpful, first time here. Will bring my pups here again. Super easy to use…read moretheir equipment.

April Showers Mobile Dog Grooming

5.0

(5 reviews)

April is awesome!! Will definitely have her again Gus loved…read moreher She does such an awesome job!!

I highly recommend April Showers. The best experience for my Baylee girl!!! Anyone that has a pup…read morethat stresses out easily this is the way to go. You have a client for life. Thank you again for doing such a wonderful job.

Top Dogs Grooming

5.0

(6 reviews)

Very reasonable pricing and they do a very good job on our dog. We have tried several groomers and…read moreTop Dog Groomers is the best one we have found

Top dog gets too ratings! I have taken my dog to many different places but Top Dog is the best!…read more The owner is terrific! Great customer service to me and my fur babies. If he's too busy to answer the phone, he always calls me back, even if I didn't leave a message. Very convenient & Very attentive to my dog! She loves to visit him and wags her tail every time I drop her off. Prices are affordable

Barks N Bubbles Grooming

3.9

(10 reviews)

Our dog was overdue for a cut and nail trim. She went in looking pretty scruffy and came out…read morelooking like a million bucks! Great cut from friendly staff! Go here!

I moved here from Florida and had the most difficult time finding a perfect groomer for my dog. I…read moretried 5 different places and it was a complete fail. After reading great reviews about Barks N Bubbles I decided to give it a try, even though it was far from where I live. Barks N Bubbles became my go to for grooming. The owner does and amazing job. She is so friendly and knowledgeable. I felt like my dog was in good hands with her. I definitely recommend her even if you do have to drive a little bit out of your way.

D'Lux Dog Care

5.0

(2 reviews)

Amazing staff, amazing service, 5 stars ++!…read more Did I mention, they also have a bakery (Double Dog Dare) that is co-located with D'Lux, their treats, cakes, meals, and jerky's are absolutely amazing looking and my pups go NUTS for every product they offer. Can't wait to go back!

This place e is excellent for your pups. They send updates in your babies AND there are cameras…read morewith live feed so you can watch your pup all day. They are a truly caring staff that gets to know your pup. I am so thankful I found this daycare.

Dog Star Grooming

5.0

(1 review)

Amazing hidden gem, not to be confused with the other "dog starS grooming. This is right off…read moreMontana near base and always has ample parking. Most of all, they are really great squeezing your baby in for an appointment. Thank you so much for taking care of our grooming needs!!

Spa For Paws

3.7

(42 reviews)

Visiting from Tulsa and contacted SFP for boarding and day care. Made arrangements on line prior to…read moretraveling here. Very friendly staff and great accommodations and service. Easy to get to and experienced great customer service. Our dog Henry enjoyed the stay. Rating: 5 stars

Spa For Paws instantly put me at ease-- I was in a tough…read morespot after moving out of my house and needing somewhere safe for my German Shepherd. She barks a lot (not aggressive, just vocal!) and had already been turned away from two places-- the gentleman who greeted us knew exactly how to handle her with calm confidence, and what could've been stressful turned into the smoothest drop-off I've ever had. They truly cared, and instead of labeling her, they welcomed her!!! I'm so thankful for their kindness and professionalism. :)

The Pet Shop

4.4

(7 reviews)

The best groomer in El Paso Texas. She knows her (Vicky) great with animals small medium and…read morelarge. Fast service and staff is nice and friendly. I have 13 yrs going and my Samantha gives 10 paws up on service. She has done many of my fur babies over the years. Great loving care and experience. Thanks Vicky and staff.

Been taking my fur babies for ten plus years. Vicky and Patty are always great with them. Had one…read moreof my fur babies that was very apprehensive and they worked with him every time. He got to the point where he was happy to go. Wouldn't trust my Cocoa and Odie to anyone else.

TLC Animal Hospital

3.7

(68 reviews)

While the parking lot felt a bit small (just our opinion), the exterior of the vet clinic made a…read morevery good first impression. We really liked that there was a pet relief area with bags for easy clean up. Going inside, the lobby is very clean, spacious, and modern looking. There's a pet accessible water fountain near the human water fountain, which are both near the restrooms. There are complimentary beverages while you wait and plenty of seating. The staff that took care of our dogs was very nice and patient with them (and us) and made the whole experience more comfortable. Overall, we were very happy with the experience and quality of care our fur babies received and will be returning for as long as we live in El Paso.

I'm visiting home for the weekend and my dog had an allergic reaction to something, I panicked. The…read moreclinic closed at 12 and I got there at 1155 and they saw her right away. Everyone was so nice and friendly. I appreciate them seeing her so quickly.

Foothills Animal Clinic

4.2

(22 reviews)

The staff and Dr were more than wonderful! I brought my dog Betty, in thinking it might be time to…read moreput her to sleep. After the exam and different ideas for quality of life, I left with so much hope for a few more years with my furry daughter. They took an untold amount of time explaining everything in great detail and I'm soo happy with the outcome

If you're looking for a veterinarian truly cares for your pet definitely come here . I I have a 14…read moreyear-old mini Australian Shepherd who has allergies and arthritis my dog was treated very well, and the doctor fully explained everything to me. As she was giving him his exam . If you are looking for looking for a veterinarian who's not just taking your money and truly cares for your pet. This is a place for you.

Paws N' Hooves Mobile Veterinary Services

3.6

(33 reviews)

Staff very pleasant and Dr Gallardo is fantastic with her skills and knowledge…read more Everyone must go . My babies are so cared for they love seeing her.......She cares for them like her own!

Love them they are amazing I love they service I love how they put everyone's fur babies firstread more

Montana Animal Clinic

3.3

(15 reviews)

Too expensive. Their prices keep going up. We tried to get our Cat neutered there and they wanted…read moreclose to $400.00 plus shots. The vets are ok but use to better before it was taken over. Difficult to make an appointment you have to ho through multiple operators to get to the correct location.

The prices are outrageous. $70 just to be seen and any medication's are additional. We just called…read morethem this morning our poor little Sofia has blood coming out of her rectum. We made an appointment but canceled it due to lack of funds. We than thought about it and found a way to come up with funds. I called back and now there was no appointments available. They told us to call back tomorrow to see if anything was available. Per-pandemic this place was only $40.00 for a visit. Don't waste your time with this place. veterinarians are just using the pandemic to get rich Also they to us to go to an emergency clinic which is $500.00 just to be seen.

Bonz & Harmony - groomer - Updated July 2026

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