This continues to be the ONLY place in El Paso that we will leave our dogs!!! We now have three of…read morethem, and they LOVE this place. The staff goes above and beyond to take care of them, and is so reliable. We had a puppy that needed eye drops and meds, and they kept a track list of every dose for us! They truly love animals here and the dogs just have FUN! As far as safety, when you board your dogs somewhere with other animals that play, things happen. My dogs have come home with scratches and gashes, this is part of boarding people! The facility can not be responsible for every little thing that happens. Also, if your dog has aggression issues, do not board them and then expect to have no issues when you return. I HIGHLY recommend Howl-A-Day Inn for all of your boarding needs!

I have nothing but good things to say about Melina and the crew here at Howl-A-Day Inn. My dog…read moreloves this place so much. When I go to get her she never wants to leave. I have used them for boarding and doggie daycare. Doggie Daycare is the best here if you have an active breed like I do and want them to get exercise.

Awesome place, took my Rocky lab/ husky mix for training there, loved Mark, Daisy, Alana. Training…read moreand boarding, my Rocky loved them

BE AWARE. I initially left a google review in which he responded asking for proof of evidence. My…read morereview got removed after I posted the photographs that were sent to me by Mark himself. Keep your fur babies away from this place as my dogs were neglected under Mark's care. These pictures don't do justice.

This review update is specifically meant for the spa in this case. I absolutely have no complaints…read moreabout Dr. Harvey and her team on the clinic side of this business. The quality has been on a decline for a couple years at this point. They allegedly only have one groomer who works one day a week, which truly sucks. My dog became cage aggressive as a result of the very first groomer we encountered here to start (can't remember her name) which was never an issue any other time she had been groomed elsewhere. Most recently, I had called to set an appointment for her yearly vaccines in anticipation of getting her groomed. When I requested the grooming appointment, I was told that because HE (they consistently say he when my dog is female) is cage aggressive she needs to be with an experienced groomer. This experienced groomer is also the only one available, who only works Wednesdays. This call was made at the beginning of June, and the appointment wouldn't be until June 25th. Fine, I'm okay with waiting. The 23rd rolls around and I still have yet to receive the email reminder, so I decide to call and see what was going on. The girl who picked up the phone checks the schedule and sees no appointment for my dog, and offers to reschedule for the experienced groomer on July 9th. I had already waited so long for the original appointment that I'm starting to get annoyed. I accept the appointment for July 9th. My husband then texts me that the appointment was canceled, due to the groomer being sick. GREAT. When can she get groomed? They're not sure, needed to see if they could squeeze HIM (again my dog is female, she's been groomed here for years, and they can literally see it says female on her profile) in with the manager. I'm already annoyed as it is so I ask what the solution here is, how soon I'd have to call back. I'm told they'll call me when they have a solution. Well I figured out MY solution. I went to a different groomer.

I took my precious little girl to have her teeth cleaned. They do a wellness visit first. When I…read moretook her, she was fine. I live close. When I got her home, her tongue was blue. I was rushing back, literally within minutes, and called them to alert them. They told me to take her to the emergency vet. I'm sickened by them. They caused her issues and forced me to take her farther because they failed her. They should be ashamed.

The staff and Dr were more than wonderful! I brought my dog Betty, in thinking it might be time to…read moreput her to sleep. After the exam and different ideas for quality of life, I left with so much hope for a few more years with my furry daughter. They took an untold amount of time explaining everything in great detail and I'm soo happy with the outcome

If you're looking for a veterinarian truly cares for your pet definitely come here . I I have a 14…read moreyear-old mini Australian Shepherd who has allergies and arthritis my dog was treated very well, and the doctor fully explained everything to me. As she was giving him his exam . If you are looking for looking for a veterinarian who's not just taking your money and truly cares for your pet. This is a place for you.

As a first time dog owner with a high-energy puppy, my wife and I had so much to learn. As…read moreembarrassing it is to admit, we were days away from re-homing our puppy to a good friend of ours. Luckily, we found Jackie. She is kind, knowledgeable, and most of all, very patient. We did 9 private lessons with Jackie over a 2-3 month period, and we starting seeing results after just 2 sessions. What we liked most about Jackie was her method of training. Not only did she help train our puppy, but she taugut us how to be better dog owners. She is well-researched and understands dogs from a psychological perspective. We get countless compliments on our puppy and it's all because of Jackie. She is a freakin' lifesaver.

I adopted Doris, my boxer, in November of 2023. She was 10 months old and very traumatized at…read morefirst. Within 3 months, her personality really changed. She is a puppy after all, but I was not prepared. I looked at reviews for trainers and decided on Jackie. I liked the fact that she would come to my house to help me with training Doris. I had an initial evaluation and then set up a schedule. Doris is extremely high energy and after a play session with her in our backyard where she was jumping all over me, attacking my shoes and clothes, I literally called Jackie crying telling her I couldn't do it. I am 65 years old, and I've had both knees and a hip replaced within the last 2 years. She came over within an hour. With that one session, things started looking better, so you can imagine 8 weeks of training. Doris is now a well behaved, polite dog and I owe it all to Jackie.

I loved this place ! I am born and raise in El Paso and the fact that this is an indoor doggy…read moredaycare is just the best ! I love how the send you report cards ( update) of how your dog is doing.

Absolutely love how they have cameras so we can check on our pup. Nice staff and clean facility.read more

Critical: Professionalism, Reliability, Responsiveness…read more If I could go back, I would trust my first impression! My wife hired her to watch my dog for 9 days after seeing rave reviews. She was great in the beginning, sending daily videos of our dog and keeping us up to date. That was the beginning. On the 4th day, she no longer sent video, did not respond to text or phone. She replied she was very busy from all the work and then never sent a video as promised of our dog so we could verify our dog was ok. On the 6th day,, She texted " pick up your dog now!" We had ten minutes or she was going to leave our dog in the back yard. Keep in mind this is an indoor Husky dog and it had been raining, hot and muddy in her back yard which has zero grass. Maybe the mud has turned to grass by now! We had to bother two people to come get her. Not in the magical 10 minute notice she gave us but 20 minutes. My mother had to drive from out of state to get my dog. She threw the kennel in front of her garage so anyone could take it. Lost the bowl we had and said it was there. We naturally asked for a refund for the days she did not provide a service in which we were told she does not do refunds. This is 3 days she didn't have to work mind you. The least she could do. So now I will file a lawsuit against her for the money with punitive damages so she doesn't do this again. My dog was fluffy and white with grey markings when I dropped her off,, she was red and filthy and lost a lot of weight when we got her.The lady has no back up plan for your animal or morals. BEWARE IF YOU LOVE YOUR PET!

The owner Robin does a great job of taking care of my dog Gideon. I wanted a more caring…read moreenvironment for my dog while I went out of town. Robin offers this and I have seen a positive change in my dog. Make sure you book ahead of time because she does not take a lot of dogs if you leave your pet at her house. Her house is clean and lets you know how your pet is while you're away. I highly recommend this pet care. Julia

Wonderful service by MickiLyn! Thanks so much! Our cats were well cared for and we came back to…read morehappy animals and a cared for house. She went above and beyond watering plants and sending us updates.

Excellent, friendly and convenient service! We are able to go out of town and keep our dogs in the…read morecomfort of their own home. They also provide a helpful service to walk the dogs.

I have been taking my little girl Sydney there for a while…read more They have a groomer by the name of Alex, and I have to say he delivers what he promises. My little girl and I are dependent upon each other and today she was shaking because I was leaving her to be cleaned up. She is my service girl and I was starting to have a bout with severe anxiety and panic in the form of extreme dizziness. Once she was back in my possession things started clearing up. Her happy face is go

I don't board my dog, so this is a review only about grooming. I don't have a dog that needs a…read morespecial cut, so it's really only about a bath and toenails. And for that this is a 5 star joint. This place is exactly what I need. 1. Friendly staff 2. Quick service 3. Dog left happy and his coat was soft and smelled great I actually set up my appointment with the owner on Yelp and the staff when I walked in knew nothing of that exchange! But they fit him in and I picked him up in about an hour. I will update this review as we continue to need baths and appointments. I understand the groomer isn't there all day most days and this might be tricky.

My long haired cat had an abscess rupture, that I didn't even see was there. I called several…read moreplaces, and quickly realized that I needed an emergency visit. Calista told me to come right away after explaining what the charge for an emergency visit would be. Didn't matter, I didn't want my kitty to suffer! They took him right in while I completed the paperwork. I'm new in town, so I do not have a veterinarian yet. I do now. They had him evaluated and told me he did have an abscess that had ruptured, but they had shaved the area, evaluated if it was in need of additional care, cleaned the would and felt he would be best served with antibiotics and an anti inflammatory to help him get comfortable. He is home, doing well, and I plan to use them for future care.

They gave her the wrong medicine. She was a senior dog she was healthy she got so sick with that…read moremedicine she passed so I had take her in and put her down she. was suffering with pain. Then once they put her down, they said they would contact me when her ashes were there. I called after two weeks. They said her ashes weren't there they said for sure they would contact me. I waited a whole month and all this time she was there sitting on the shelf to this day. I can't get over it I will never take any of my animals there again , communication there is Horrible .