Honestly, this was not a good experience. When we tried to resolve an issue, Natalia would not take my calls. Considering how expensive these products are, I expected a much higher level of customer support. Once it became clear that Boo Boo Busters was not going to help us resolve the problem, we had no choice but to hire a competitor at our own expense. read more

I can't believe I didn't leave a review for these guys! Well here it is! It's been a year since we had them out to install gates for the house. The proposal process was SUPER easy- everything was done through email and the office person is so fast with responses! They actually had a project nearby so they scheduled a time to come over to actually take a look as the area by the stairs in our house is a bit funky but they were able to come through and make the space work and it looks nice! They give you the option of black or white and another nice feature of these gates is that they swing shut. Meaning when you open the gates to get through you don't have to close it behind you as the gate will swing shut automatically. Really smart design. Great service and product all around! Highly recommend! read more

Boo Boo Busters - Baby Gear & Furniture Near Me - Ladera Ranch, California

Great customer service! We are very particular about our house and boo boo busters made sure to take their time and do everything we asked. Natalia gave the best customer service and took great care of us. We are very happy that our home is now safe and ready for our little boy on the move! read more

Pricing and service was great. They are busy so you may have to wait a few weeks for install so order early. Passing on this company to our LA parents group. read more

Natalia and her team were super easy and lovely to work with and completed everything we needed to keep our kids safe. Excellent, thorough customer service that also looks great in our home. They took the time to explain things and figure out the best solutions to fit our family's needs. We are very happy with everything! read more

Excellent customer service Great company to work with . I definitely recommend using them .

I hired Boo Boo Busters to baby proof my house. I have 14 month old twins and their small play area wasn't quite enough for them anymore; they really wanted free reign of the house. I have an older and fairly unique house with some spaces I wanted to keep them away from. Randall helped me come up with some creative solutions at the consultation that would allow enough space for the girls to explore safely. Natalia was friendly and quick with email responses and scheduling. Day of installation Randall and Phil were extremely professional, efficient and kind. The equipment is top quality and has all worked very well. I definitely would and already have recommended Boo Boo Busters to friends. read more

Boo Boo Busters - Kitchen/Chimney Gate - Baby Gear & Furniture Near Me - Ladera Ranch, California

Fast and friendly! They did a great job on putting up gates to keep my little one safe. They even made it so that my post was free of extra nails and screws all the while have a sturdy retractable gate! read more

High quality work. Randall and Aaron are professionals and they know what they're doing.

This company blew me away. Let's be real for a second... most companies now a days are only in it for the money. There aren't a lot of people out there who genuinely want to help people. I was googling around to find a professional to install a dog gate for us. The space between my kitchen and the living room was a difficult place to put a gate. It was diagonal and just awkward. Two men came and installed the gate right away. Same day. And it only took them like 15 mins to install. They were so friendly and they just made the whole experience so amazing and easy. The gate looks incredible and I'm just in awe of the customer service. I would give 6 stars if I could read more

Boo Boo Busters - Baby Gear & Furniture Near Me - Ladera Ranch, California

Having a new baby there is so much going on and I can't say enough great things about Boo Boo Busters and their timeliness and professionalism. They were able to come out in a few days of my call and installed 2 gates, oven locks, cabinet locks, and door locks. They were efficient and I feel so much better now knowing that my toddler and crawler are safe from the most dangerous boo boos. Their customer service is fantastic and they were so quick to install everything I couldn't believe it. If you're like us and just want someone to come in and take care of all of the safety issues for your kids, I HIGHLY recommend Boo Boo Busters to come in. read more

I Found Boo Boo busters through a mommy facebook group. We had just moved and with both my husband and my busy work schedules, it was hard to set aside time to research and buy the material to childproof and the time to do the handiwork. We both are also not very handy. From start to finish, they are very organized and professional. You can go online and fill out a form on all the things you need done and they'll provide an estimate right away. On the day of, the childproofer secured a bookshelf, dresser, tv stand, anchored the tv, installed cabinet and dresser drawer latches, and replaced all the outlets to safety ones. I really liked the components used - it's definitely better quality than what's sold at BRU. It took the childproofer only 1 1/2 hours to do the job, but that's because he was skilled to do it right the first time. It would have taken countless hours to buy all the supplies, and install it ourselves. I also felt what they charge for the work is reasonable. It was really worth the peace of mind to have someone professional take care of safety in your home.. And best of all, the time saved could be well spent with family and my little girl instead. If you are looking for someone to childproof your home, I would highly recommend Boo Boo busters!! read more

Add a Boo Boo Busters consult to your baby registry! From start to finish, they fulfilled on customer service and stood by their work and products. Their reps were incredibly fair and transparent in their approach and pricing (detailed labor and material costs) and helped us prioritize spending on the most risky places in our home. We would highly recommend working with them to take the guesswork out of baby proofing for new parents. read more

This company was very professional and friendly. The service provided was efficient and affordable! I highly recommend them to baby proof your home for your little one!! read more

Boo Boo Busters were so quick, helpful and even better they made my home safer for my kiddos. I cannot say enough about how professional and affordable they were. read more

What an amazing experience. These guys were on time, efficient, polite, and courteous. In and out in under 20 mins. They shook our hands and we just highly recommend this service. Blown away by this place. Incredible!! read more

I am a first time parent with 11 month old twins and Boo Boo Busters came highly recommended. This was a great experience. This was convenient in that I saved myself hours of doing research and reading reviews, multiple trips to the store, unnecessary purchases and hours of trying to install different mechanisms. Natalia is quick to respond to voice messages and emails and Randall is great with customer service and installation. I look forward to recommending Boo Boo Busters to friends and family. read more

This is a special review. It's actually an update of a previous review, which I removed on my own accord. My first experience with this company was less than ideal due to the fact that the technician they sent (Jason) was unprepared and had a terrible attitude. He did the work, but it left me feeling really uncomfortable. Fast forward a few weeks. I get a phone message and an email from Natalia, the owner. She said she read my first review and was "mortified" that I had such a bad experience. She was totally not defensive and asked me how she "could make things better" for me. I told her that there were two things she could do (a) fire Jason for his terrible attitude and (b) refund my money. I NEVER in a million years expected that she would do BOTH! She wrote me back immediately and said (and I quote) "Attitude is everything and we are so sorry that your services were not presented with the utmost respect and kindness that we insist our installers offer." A company with THAT much integrity is indeed rare in this world. We've all worked at places with bad employees. Most of the time, we just have to put up with them. Boo Boo Busters actually DID something and got rid of the problem. Given how Natalia handled this situation, I HIGHLY recommend them to anyone considering baby proofing. They really do stand behind their products - which are great (and custom fit to your needs). read more

I found Boo Boo Busters through a Mommy Facebook page and I am so glad I did! They were quick and did an amazing job! Thank you BooBoo busters! read more

Thank you so much Boo Boo Busters! We have used Boo Boo Busters 4 times now! It is such a huge help that they uninstalled our gates and other baby proofing gadgets at our old house, and then brought them over to the home we moved into to install there. Will definitely be using again if we need more proofing done! Thank you so much for the safety and peace of mind!! read more

We are so impressed with Boo Boo Busters. We just moved into a new house and my 10 month old was getting himself into trouble around every corner and stressing me out constantly!! Randall came over from Boo Boo busters and was wonderful They really know what they are doing and are able to offer the best solutions for you and your specific needs. Which means they don't always recommend their most expensive option...they will recommend what is truly best for your house. They also gave me a bunch of tips just to be helpful...like taking the plastic bags out of the powder room trash can because it's a suffocation hazard. I hadn't thought of that at all. Also, I want to say the staircase gates they installed are truly the best looking gates. I bought a couple from babies r us that were ugly and not sturdy. I wish I didn't waste my money and just called them in the first place. read more

I recently hired Boo Boo Busters to assist with babyproofing my apartment and was delighted to work with them. After reaching out to them via email I was happy to receive very prompt, friendly and informative responses about the scope of their business operations. They were able to schedule an appointment with me shortly thereafter. The technician who installed the materials was prompt, courteous and very knowledgeable about how home safety. He gave me a bunch of great tips. Highly recommended! read more

Loved the service, professionalism, and of course safety as the end result. Natalia and Randall were very easy to work with. They respond quickly to inquiries and are friendly team of people. They provided a very in depth consultation and answered all our questions and concerns. Love the safety gates they've set up and makes for a peace of mind for us first time parents! Definitely recommend Boo Boo Busters, especially for any custom needs! read more

This company went over and above with their service! My mom found them for us and they were a huge blessing. They baby proofed everything: put our video monitor on the wall, outlets, cupboards, baby gate etc. I HIGHLY recommend them!! read more

We are so happy with the wonderful guidance and service we received from boo boo busters..to make our house baby friendly...the workmen were efficient and courteous.. Thank You Boo Boo Busters info@booboobusters.com Service: 800-940-1977 *Like us on facebook/follow us on twitter for extra Child Proofing tips,news, specials and recalls! https://www.facebook.com/BooBooBusters https://twitter.com/BooBooBusters read more

My wife and I enlisted the services of Boo Boo Busters recently, since we have 14 month old twins that love to get into everything. They did a fantastic job and the whole process was seamless. They'll assess every nook and cranny and make recommendations, and then you can decide what your comfortable installing/paying for based on level of importance and your budget. So if it seems a bit overwhelming to do it all at once, you can hold off on certain things that aren't as urgent and do them down the road (or not at all). But whatever it is you decide, trust that it will be done professionally and efficiently, as if it was part of the design of your home. Randall and another representative (don't remember his name) were extremely professional and provided us with high quality service. I highly recommend this company! read more

Spoke with the installer at Boo Boo Busters and he was very knowledgable. They came out to the house and were very clean and professional. My wife and I had them install baby gates. They were fast, affordable and did a great job. We would use them again and would recommend them to other parents. read more

We are so thrilled with Boo Boo Busters! They (Randall and Bobby) did an amazing job, were incredibly professional and helped us feel safe letting our baby wander freely in our home. Highly recommend their service. read more