Truly one of the warmest businesses in town. Shannon is a hospitable owner with one of the…read morebrightest smiles and a very generous heart. She remembers her regulars and semi-regulars with great intentionality. Truly an inspiring female business owner! Also, the quality of her products are top notch with lots of creativity added to them. The space is also very cute and comfortable.

Absolutely love this place! I haven't had a shake or tea here that I didn't like. Most definitely a…read morelittle pricey, but I still go every single week because it's that good!

I don't have to say about this spot except for the fact that they definitely had Superman Ice cream…read morewhich made me ridiculously happy, and that it was served by a very nice person. If you're by the dam on a hot, just before fall officially begins day, in downtown Rockford, this is the spot for you. Did I mention the Superman Ice cream? Mmmmmmm

We have been buying the GREATEST Beef Tenderloin here for 4 years and it IS the BEST we have EVER…read moreTasted! Please try these Awesome Filets for they MELT in your mouth so very tender and juicy. We crave these and have to have them at least every other week or more, they are just plain Fantastic! We marinate them with Montreal seasoning and a dash of teriyaki, kikkomans and let them come to room temp and put them on a HOT grill with a pat of butter, sometimes I wrap them with a strip of thin bacon! Hugs, Bonnie

I have a few issues with TS, some of which are with the chain, some with this location. But overall…read moreI like it, and will continue eating here. The Styrofoam cups need to go. It's kind of appalling that a chain of this size still utilizes this material. They are long overdue in switching to a sustainable material for their cups and food packaging. I was really sad when they got rid of the salads. Now they have 'bowls' which are similar, but it seems like the quality of the lettuce has gone down. However, they've added the quesadillas which are really good! And I like how they are packaged. They don't get crushed or make a mess on the drive home. The smoothies, while really high in sugar, are really delicious. I pretty much stick to the triple berry oat because of the nutrition in this particular one. But I've tried many different flavors and they all taste really good. do think they need to add more nutrients and lower the sugar in the kids smoothies, and I would love it if they offered a smaller size in the regular smoothies. They do have an option to swap sugar for splenda, which would lower the sugar. I'm tempted to ask for neither, but I'm not sure how that would taste. The app has been a game changer! I love the option of ordering ahead for pickup, and the rewards actually add up really quickly. We've received $5 off rewards many times, and they often have $1 off smoothie days. There have been a few issues where options shown on the desktop site are not available on the mobile app, which is a little frustrating, but not enough to deter me from ordering here. This particular location: I like that they have a drive thru, but it does sometimes take quite a bit longer than you would expect. I've had a few issues when picking up an order placed ahead of time. They have a location at the counter with a sign indicating it is where you pick up orders. But no matter how long you stand there the staff never comes over and will serve everyone at the main register first. Usually if I order ahead now I just wait in the regular line and tell them I'm picking up an order, or if there is no line at the drive thru I'll pick up at the window. Simple issue in training the staff that could be easily improved on.

Used to be decent but last time I ordered a Chicken Baja wrap it was like "WHERES THE CHICKEN "…read morehonestly I know everyone is cutting back but this is ridiculous. Have to order something like a quarter pounder and know you get what you pay for!

I had the chamoyada and it was delicious! I came here during heavy snow, but this place had a…read moreconstant steady flow of customers coming in. Needless to say , it's never too cold to get ice cream. The place is very cozy and clean. The service was also friendly and top notch. Give them a try!!

This place jumped out to me and my wife while we were out walking and so we both stopped in for a…read morequick treat. The inside is delightfully colorful with very friendly and helpful staff. My wife got and loved their hot Cheeto coated elote and I tried one of their frozen fruit spicy mix cups and I gotta say I devoured it. I can't wait to stop in next time to try something else new and delicious

Ordered on the app for ASAP option while at TJ Maxx next door and my flatbread was already on the…read morepick-up cubes on the back wall! Shortly after arriving, my smoothie was ready. My go-to is the Chicken Pesto Flatbread and Island Green Smoothie sub Splenda. There is a lot of pesto which makes it messier to eat on the go, but that's why I also get a smoothie for its portability :). I love that the app makes it easy to remove ingredients for food and edit ingredients and adjust sweetness for smoothies. Apple Pay from the app and earn reward points on every order!

From the owner: Tropical Smoothie Cafe® in Grand Rapids makes eating easy breezy with refreshing, made-to-order…read moresmoothies, wraps, flatbreads, 'dillas and bowls. From popular picks like the Island Green® smoothie and Acai Bowls, protein packed options like the Peanut Paradise™ smoothie or PB Protein Crunch Bowl, to limited-time seasonal options like the Tiki Torch Wrap with four layers of spice. Experience the good vibes of the tropics whether you're ordering ahead in our app or online for delivery, curbside* or pickup. It's like a tiny vacay in your day - perfect for breakfast, lunch or dinner. Eat some good!™ *At participating locations.

Tried it for the first time today. There was only one staff member working and it seemed like she…read morewas doing everything so it took a long time to get our order. The ingredients seemed very fresh and the bowl I had which was a power green was tasty. I then ordered a to go option. After 35 minutes of waiting I went to check on it and the person who took my order had said that they just forgot to make it. At this point it was not busy however I was told that they were short staffed and very busy which was why they forgot it. Seemed like that was probably just an excuse since again if they were not busy at the current time.

So many options for delicious, wholesome food with not just açaí bowls but so much more. When you…read morewalk inside you feel like you're in paradise which makes the experience fun. Workers for friendly and helped with selecting a good bowl. Overall great experience and great food.