Excellent service, Chantel explains the process very clearly as you go along and is a sweet lady…read more She will give you fair and open communication on pricing and her service reminds you of the appointment a few times so there is no confusion. Have been a few times and always impressed about the process start to finish!

First off, let me start by saying they do offer a quality service. The problem I have is with the…read moreshady practices they use when locking people into sales then including hidden installation fees. My wife went to them for a hair color and extentions. She was told she would need to put 660 dollars down for the treatment then for the extentions and then they would be installed the next week. We asked if there would be any extra charge for installation, and didn't receive word back nor did they say anything before they talked me into the appointment for her. A few days after the stylist got the extentions she then told us that it would be 120 dollars for her to install them on top of it.. I have done contracting and have run many of my own sales and estimates, and never has it been okay to get someone to make a major purchase of hundreds of dollars. Then later on hit them with hidden fees of hundreds more since they are already locked in for a large amount. That is incredibly disingenuous ​and an amazing way to loose customers instead of having repeat clients. There is no reason to not tell the total cost up front, if the client doesn't want to pay that. Oh well, someone will probably, there is no reason to hold back hundreds of dollars of extra fees for installation when you can just be up front about it just so you can lock in a sale.. thats bad business, and they have definitely lost mine.

Taylor is knowledgeable and strives to help each client meet their goals. She continues to stay up…read moreto date with products, methods, and styles by perusing continuing education opportunities. Her space is clean and inviting. I highly recommend her, you will not be disappointed!

I've been coming to Taylor for years now! She's so sweet and professional. She puts so much care…read moreinto what she does and her skills are magical! I'm a lifer for sure. Going to Taylor doesn't even feel like an appointment it's a friendship and I look forward to it every time!!! Once she does your hair you'll never trust anyone else

Toni always does a perfect cut, the coffee is good and the conversation always interesting and…read moreengaging

Been going to Lisa for years and she's the best! Besides being talented, intuitive and always…read morekeeping up with the latest trends, she always comes up with s new "twist" to keep my current cut "fresh!" Lisa is beautiful inside and out (and she's the owner ). The salon is lovely and always buzzing with friendly chatter and eclectic background music. It's one of my "happy places!"

My experience at HER could not possibly have been any better! I got exactly what I was hoping…read morefor...far better actually. Tosia is very attentive, I felt like I was visiting a friend not someone I had just met today. In addition to simply being a wonderful person I am convinced she is a magician! My hair was a total mess when I arrived and I left feeling like a million bucks. I got Malaysian sew in extensions with an additional piece on the top due to a devastating bout with Alopecia last year. I didn't think it would ever be possible to recover and move on from that experience. Thank you a million times over for giving me the star treatment from beginning to end. I highly recommend HER to anyone considering extensions, That is if you want to work with a gifted professional who is not only brilliant and kind but extremely fair when it comes to pricing. I am 100% a customer for life! Many thanks and my kindest regards, Amanda Smith Hilton, NY.

THE BEST HAIR EXTENSIONS IN ROCHESTER NY - THE STYLIST IS A GODDESS!…read more ​I am not exaggerating when I say The Hair Extension Room in Rochester, NY has ruined all other hair experiences for me--in the best way possible! If you are searching for the best hair extensions in Rochester, stop scrolling right now and book with the professional. She is a magician, a hair architect, and a total expert. ​I walked in expecting the usual all-day ordeal for a full set of beads and wefts and I was BLOWN AWAY. From the moment I walked in to the moment I walked out, it took a mind-boggling 1.5 hours. Yes, you read that right: ninety minutes for a flawless, full-volume installation. This isn't just fast; it's warp speed luxury! ​And the price? Get ready to faint: I paid a total of $750 for everything, and I mean EVERYTHING--the premium hair, the expert color blending, and the installation. The value for this level of quality is unbeatable. ​Seriously, this is hands down the best hair extensions I ever have gotten done. The placement is invisible, the wefts feel secure, and the hair quality is luxurious. The professional at The Hair Extension Room Rochester NY

I had a really excellent experience at Nitty Gritty! Was greeted warmly upon arrival as a nervous…read morefirst timer, and Julia is an absolute superstar. I love the vibe of this salon - super bright, trendy, and conveniently located in the Village Gate Plaza. The website answers any and all questions about your cut, color, or wax in advance, with a demystifying FAQ page and a full before and after care list. My service was ~30 minutes long and I felt totally comfortable for the duration. Nitty Gritty goes out of their way to ensure their salon is an LGBTQ+ safe space - there's specific information on waxing if you're transitioning, an ask for pronouns at the time of registration, and a truly welcoming atmosphere for all. This alone will keep me coming back and supporting, but the fact that the service is so top notch is a nice added bonus. The reviews don't lie, Nitty Gritty is the best. Looking forward to my next visit and grateful to have this awesome shop in town!

Nice people and spot. Julia is the best in the business. I keep my appointments for about three…read moreyears now. I haven't had an issue yet. I'll recommend anybody to go there who has class and sense.

Luminous is in a shared building called Salon Social like a We Work kind of thing…read more They are in Suite 3 it's Elena and Mackenzie who own and run this lovely salon. You can book directly online go to there social media channels on Facebook and Instagram. You can book directly on the tab on there Facebook page or message them. The inside is light and bright and beautiful. It's a little jewel box of a place but the floral arrangements from StacyK really makes the place stand out. Elena has blown out my hair before and I always judge a stylist on that if they can do that well everything else will be lovely. I needed a blowout before I left for outta town and I was able to get an appointment fairly fast. They do cuts, color, wedding and etc. With over 15 years of experience in the beauty industry between them they know their stuff and keep up to date on the ever changing climate of beauty. Please support a women owned and locally owned business. They share a parking lot! Go.

The salon is divided by owner/owners. I've been going to Mackenzie for a fairly long period of…read moretime. She is a marvelous stylist. She cuts hair extremely well and she colors your hair like no one else. It always comes out just how I want it. It's so much fun to see the before and after pictures. I highly recommend Mackenzie. She is simply the best in Rochester and beyond.

I had microdermabrasion done by Raychel. She was awesome! She thoroughly explained the treatment…read morebefore giving it to me, as it was my first time. She also gave me lots of advice on how to better treat my skin, what products to use, what to eat, etc.

The owner is a god! I went in for an ombré and he talked me into something that would be more…read moreflattering for me. Normally I don't agree when stylists do that, but he took the time to explain why balayage highlights were the better way to go and he was right! I've been back a few times for haircuts and my hair has never felt better. I have wavy course hair and he was able to cut it in a way that makes it flattering whether I wear it naturally or style it. Teddy makes it a relaxing experience and makes you feel like a friend more than a client. And on top of all that, his blow outs make you look like a Victoria's Secret model! I would recommend him to anyone!

This is still not over somehow. The salon owner has contacted me stating she is pursuing legal…read moreaction because she is not represented by the independent contractors that rent the chairs. Michelle texted me this long thing saying I was blackmailing her (don't think she understands what blackmail is) and the cops have contacted us, I don't even know what the charge could possibly be, unless they have created a new law I didn't know about before. Just stating that I stand by my experience of this salon having creepy vibes and that the hairdresser showed up late and tried to take as much of my money as possible and then tried to get it back when I got it refunded correctly the first time. Lol. Please refund me for the haircut and I'll take this down, I'll say a prayer in Jolie's name, anything, don't care. please just release me from this loop. I want to forget I ever went here. -- One more update as the salon hs threatened us with legal action because of a yelp review... I am happy to amend this review if I felt like the salon wanted to refund me for the charges I did not consent to. But really threatening legal action over a bad yelp review seems a bit extreme to me. I really am pursuing a partial refund for services I was charged for unknowingly and the tip. When I asked for a refund on those charges she offered to give me a bottle of shampoo. I am not even requesting a full refund. I feel that is more than fair and the stress that this has caused is just crazy. Again, I am happy to take it all down if we could just get the refund and then i will never come back and bother anyone again. But please refund me for the things I did not ask for, hair shimmer, balayage when it was really highlights, the additional add ins, and the tip. Leaving 200 for the hairdresser. Please I'd like this to be over. I will just delete the whole thing I don't even care. I still like the color. - Just updating because dealing with getting the charges reversed for the services I didn't request has been hell.... the bangs are looking good since I had another girl cut them. Color has held up alright. I'd go to a girl besides Michelle if I went back here, but seems kinda sketchy they can just add on hundreds of dollars without asking. I appreciate the owner reaching out but what would really help would be asking Michelle to inform clients ahead of time when adding in services and products and also to arrive on time

So...I've driven by many times and finally got the opportunity to come. I made an appointment with…read moreNick as I've known him what seems forever. (He's the first person I met when visiting Rochester almost six years ago. He's come full circle coming back to this area. He's an excellent stylist and colorist. This place is lovely, the color scheme is shades of gray and it's kind of sleek. I got a tour and saw the treatment rooms for facials and massage (the massage therapist I hear works at Strong as a medical massage therapist so she knows her stuff) the facialist has been doing her trade for about 30 years so she knows her stuff. You make an appointment so she can determine what is needed to give you your very best facial. I think this is an excellent idea as most people when the come for a facial of course fill out a form but you really don't go over things until you are on the table so to speak. Due to Covid you will be asked to fill out a simple form and your temperature taken. Everything is disinfected including the chair and sink where your hair is washed. You can get manicures and pedicures. Also from what I read they do eye brows, waxing an spray tanning. It's a great little place with a lovely staff. You are warmly greeted and even though it's different with Covid it's still a pleasant experience. I need to try a facial. Prices are fair.. any questions contact them they are very helpful. Plenty of parking.