I've been going to Metro since they were on Gibbs St. I originally went because I have curly hair and had been all over town looking for someone who knew about curly hair. Not so easy. Stefania (Metro owner) was the only stylist I could find that was able to help. That was many years ago. The new place on University is beautifully appointed and the service is always wonderful. Stefania and her crew bend over backwards to please. After the winter lockdown of 2020 my roots grew in so much I decided to 'just embrace the gray'. My hair is not a pretty shade of gray however. Stefania now adds just the right amount of color to make it attractive. I'm very happy with it. Before Metro I had been all over town looking for someone who could 'do it right'. Once I found Metro, I never had to go anywhere else. I highly recommend giving them a try. read more

I purchased one of their products and later realised I had the same one and wanted to return it. They did not tell me their products have a no return policy at the time of purchase when I got it. I did not open or use the product. Then I went to return it and they stated due to covid they do not do returns. I find this surprising as if they really cared about the pandemic they should have a mask policy in place and other protocols. In summary, I would not make purchases here as their products are overpriced and they have a no return policy that is not told to you until you try to make a return. read more

I started going here a little over a year now and it has become my home salon. The salon is beautiful and in a great location. Alexa Tonas is extremely talented and always makes me feel comfortable. I have naturally very dark brown hair but I wanted some light so she has been balayaging blonde into my ends. I have beautiful dimensions of blonde. I recommend this salon and Alexa highly! read more

Metro Salon - Hair Salons Near Me - Rochester, New York

When you look forward to the hair you'll wake up with tomorrow, you got a good haircut. Or the person next to you did. Ask for Alexa. Friendly people in a sunny place. read more

I have been getting my nails done by Johanna at Metro Salon for over a year now and can say with confidence that she gives the best manicures and pedicures that I have ever had. My mother lives in Los Angeles and has visited many luxury salons in the area and still swears by Johanna's manis and pedis in Rochester. While Metro's nail prices may be a little pricey, you get for what you pay - a very clean salon, luxurious products, attentive staff - an overall fabulous job. There is also a student discount. read more

I'm super picky about my hair and only trust one stylist. However, my stylist is in CA & I'm in NY now. I thought I'd be able to put up with my over grown roots and horribly cut hair (tried to get a haircut in Rochester but that was god awful) but I couldn't take it any more so I found Metro Salon and booked an appointment with Carly. Came in and loved the vibe of the salon. Met Carly and told her I wanted to go darker for the winter and fix my hair cut. I told her what I wanted and she also helped me by giving her input. We got started right away and now I am in absolute love with my hair! I had like carmel hair with over grown black roots and now I have a dark auburn with darker roots. Love it!! she definitely fixed my hair and blended my over grown bangs into my hair so they don't look all weird. Carly is amazing! I told her I was new in town and she definitely listed a bunch of places to go to and even helped me a little with housing. Oh, also my friend was waiting for me and she fell in love with the salon too so she decided to get a manicure. We had to come back since (Sarah...I think that was her name) was busy. We came back a few hours later and she got her nails done while I just chilled. Her nails came out really nice! Loved the color and everything! Not sure how pricing is in Rochester, but compared to the places I go to in CA it's pretty average. My hair cut was $35 but I got a $5 discount because I'm a student and for coloring it was $60 (normally $55 but we had to do two different tones and what not so I understood). My friend's manicure was $30. I think everything was worth it especially since their products are all organic and I believe they said they had vegan products and what not too. My friends and I will definitely be back to try the other services like the keratin hair treatment and what not! read more

Metro Salon - Hair Salons Near Me - Rochester, New York

I have nothing but positive feedback for Metro Salon. Stephanie spent a lot of time talking to me about what I was looking for, and then absolutely delivered! I'm an actor, and quite fussy about my hair, and the work she did was just stunning. The staff that assisted her were sweet and funny and very professional. The salon itself is spacious and relaxed, and centrally located, which was a plus. Pricing was reasonable, and I felt I got more (in terms of time and care) than I would have in Manhattan, where I come from. Just a terrific salon, really. And a gem in the heart of Rochester. read more

Stefania is a phenomenally attentive and skilful artist. I have tried others, but would always come back to her salon.

Got a very nice manicure. Sarah took the time to exfoliate and care for my hands. No gel or acrylics more focus oh natural. Which I love! read more

Metro Salon - Mani from Sarah, it was very relaxing and she cared for my nails. The exfoliation felt amazing as well! Thx! - Hair Salons Near Me - Rochester, New York

Everyone, especially the owner, were very professional and the facility is clean and bright. Stefania did a great job fixing my curly hair. The read more

I can not recommend Metro Salon and its owner, master stylist Stephania, with more enthusiasm. Stephania will make you feel like you are a VIP and your hair will never look better. She uses all natural products and she is incredibly talented stylist with a natural feel for shape and cut and matching or recommending new shade of color. read more

Just had an amazing experience at Metro Salon. I've been here several times before (once to have a very large pony tail cut off to donate to locks of love--so they will do that if you are looking to donate your hair). This was the first time I had Stephania cut my hair though. She really took the time to talk to me about my hair, and answer my questions. I was really impressed with her expertise. This is one of the best haircuts I've ever had. Often when I call to schedule an appointment I have to leave a message, but Mike always calls me back right away. No matter who you see here, you will get incredible customer service, from the front desk to the stylists, they are truly an incredible team. read more

Expected to see impeccable results based on reviews that I had been reading on here. My experience was nothing to rite home about. However, yelping is a different matter. I got my hair highlighted and cut when the whole hair process was over, I noticed that my hair was unevenly cut, and my roots were still showing a lot. I went back to have them fix it, and while they did when I had the bleach in my hair my head was burning. The results came out better the second time, but for the quality of work they gave the price was unreasonable. read more

Came in for the first time today with Sarah as my stylist. She did a very good job cleaning up my hair, matching it with the picture I showed her. Very professional, and I was out in about 15 minutes. I will be back here for future hair cuts. read more

I came here fir the first time today after reading all the great reviews and I will most definitely be back! So warm and welcoming, exactly the kind of customer service and passion for what they do that is missing at so many other salons. I knew from the moment I spoke to Michael on the phone to schedule my appointment that it was the perfect place to choose. My stylist was fantastic and really listened to what I wanted, I love my haircut! Great location, good prices, great haircut, great staff! read more

I had such a great experience here today. I saw Brooke and she was wonderful. She was super nice and had a passion for her craft. I always have the issue of not knowing what to do with my hair. I told her my frustration, and she knew exactly how to help. She really knew about having curly hair. The whole salon is vegan friendly as well. I wish a salon like this existed where I live. I think that whenever I come to visit, I will have to drop by and get a great haircut. It was very affordable as well. They have a $5 student discount so the cut ended up being $25 plus tip. A real deal if you ask me. I am going to make my mother start coming here. They take appointments as well as walk-ins. I was also fit in pretty last minute so bonus points for that. read more

Compared to other salons I have been to Metro Salon is worth every penny. Stefania is truly an artist for cuts, color and skin care. Everyone there rocks! read more

I recently switched salons after a long term relationship with my former stylist. My hair was looking and feeling damaged and boring; I needed a change and my stylist wasn't encouraging any changes. After two months with Stephania, owner and master stylist, my hair has never felt or looked better. The clean, natural products, the color and gorgeous highlighting, the protein and olaplex treatments have restored my hair to its condition from 20 plus years ago. Stephania added beautiful easy layers to my style, and I keep receiving the nicest compliments. The salon is beautiful, bright natural floor to ceiling windows and the staff are wonderful. Beautiful hand crafted ointments and potions, all natural (try Memo7!!!) for sale. Real people. Real quality and pampering that you would expect to receive in NYC. Maybe because that is the origin of her practice and where she studied, from the best in the world. This salon is a Rochester treasure. read more

I had a wonderful experience at Metro Salon yesterday!! My hairstylist, Carly, was energetic, sweet, and very good at her job. She pointed out a few imperfections in my previous cut that she immediately fixed, and gave me something fresh, beautiful, and easy to take care of. She made great conversation but also respected when I just wanted to be quiet and enjoy the experience. The whole salon is beautiful - clean, good music, calm environment. I was inspired during my cut to get my brows done by Carly as well, and they look *AMAZING*!! Overall, I would recommend this place to anyone. Good prices, too! read more

I went to Metro Salon for the first time at Saturday and I had a great experience! My stylist, Sarah, was extremely friendly. She listened to what I wanted (lowlights, glaze, trim) and offered a few suggestions. She talked me into adding a few long layers, and I'm glad she did. I love the end product. I already booked my next appointment. read more

Still obsessed with Carly and she rocks, best stylist for me! I just booked an appointment for my husband to share the joy of hair-stylin.

Sara did a beautiful color, the salon is top notch and enjoyed my warm tea and warm hospitality from everyone!

This is a great salon. My fiancé and I both got haircuts from Sarah and she did a beautiful job! Highly recommend it.

Liz is my hair stylist. Not only did she suggest what would look best on me, but she gave me tips on how to style my new cut. I've never had a hair stylist go above and beyond like this! I already scheduled my 2nd appointment. read more

I just can't be more happy with Metro Salon and their services. Stephania is an amazing stylist and business owner. I feel so relaxed, beautiful and happy every time I am styling my hair there! Sometimes I have to travel for months and always wait till I am back to town to go back to Stephania. She is the best! read more

I have been going to Liz Macey for years for my hair. She is extremely talented and knowledgeable. Her ability to determine color correction and cuts for past hair stylist mistakes is also excellent. She will take her time to make sure the client is 100% satisfied. read more

Salon is nice. Everyone seems nice. But this is the worst haircut ever.... Pretty sure I could have cut my own hair better... In the dark... With my non-dominant hand. Uneven and choppy, don't think stylist knows how to layer hair correctly. Can't even look in the mirror. It looks like a 3 yr old child cut my hair. read more

I just had the most fantastic experience at Metro Salon! I've recently moved from my small town far away to Rochester, so I've had the same person doing my hair for most of my life. After a recent dye botch at my cow town salon, I knew that it was finally time to make the switch. Metro Salon is right by my apartment building and seeing the great reviews here, I decided to make an appointment. I spoke with Michael who set me all up (even w/ text notifications, whoo!). I've never had a 'real stylist,' before moving permanently to Rochester. Now, I have a lot of thick, curly hair - so for stylists to not feel inconvenienced by it is quite a big deal. Marianna worked on my goldilocks with such patience and precision, I was really impressed. I left feeling like a million bucks!! Friendly, clean, very zen atmosphere. They also have great products and a skincare line of their own, I believe. I can't wait to go back for my next appointment in a couple of weeks. ~ :) read more

My husband and I were there to have a quick trim and consultation with the owner about my husband's scalp/hair loss condition. But, unbeknownst to us, the owner decided to have her assistant do a "scalp treatment" on his head while she juggled two other clients. She didn't even warn us about this "treatment". They just took him over to the chair and aggressively "massaged" some sort of oil on his very fragile, sensitive scalp. Next, they moved him over to the sink and aggressively "massaged/washed" his scalp for what seemed like forever (at least 3-5 minutes) ignoring my concerns about his scalp sensitivities. And, they aggressively brushed and blow dried his scalp, to boot. By this time, his scalp was SO red, I almost died. To top it all off, his hair was cut unevenly!! They also cut the top too much which exposed his thinning areas . Lastly, his condition worsened because of all this. Stay away. They won't listen to you, they'll just do what they want while you helplessly watch in horror. It was a total nighmare. read more

Short receptionist on phone. Quoted color price of 55-65. Show up and quoted the same. End of color, given price of 100. All work done by Assistant not by assigned stylist, who is owner. Nowhere left to complain but to Yelp. read more

I came in to get a correction of a really bad haircut I had gotten somewhere else. Mariana performed magic. I have curly hair and a cowlick, when she was done I looked younger and polished and boy was I happy! Prices not cheap but totally in line with the quality. Happy to pay it. read more

I reviewed their site and decided to phone for an appt. consult. Wow, he had a terrible , uptight attitude over the phone. I went from a 100 % eager to book right down to 0 in half a second. Im from NYC and thought I may have found a salon in Rochester that is up to par..- I guess Not. read more

I live in NYC, but needed to get a mani/pedi for a wedding in Rochester. It was very easy to make an appointment through e-mail which was perfect for me since I was in meetings all day and couldn't call. The salon itself is very nice and they immediately set me up with tea and kept my cup full through out the appointment. The women who did my mani/pedi was very experienced and gave great advice when I wasn't sure what color to use. I also will be the first to admit that I am rough on my feet due to playing sports, and she not only made toes look as good as possible, but she also complied with my request to leave my calluses alone. It was also refreshing to have a relaxing mani/pedi experience, versus the usual time in NYC where you are rushed in and out. Another added bonus was that the massage chair that I sat in for the pedi actually gave a great massage. Finally to top it off, they had homemade brownies to share! Now I know where to go when I need a salon in Rochester. read more

i had my hair cut by Carly. It was so good! I received so many compliments and It was so nice chatting with her! I will definetely go with her again! read more

Stephania is AAAAhmazing! I have thick curly hair and she is the only one who has been able to cut it with layers and texturing that looks amazing!! I am SOOO happy with her expertise! I live in Denver, but make sure to visit her whenever I am out to visit family in Rochester! read more

Finally found a place to go back to! Mike was really helpful setting up my appointment and Liz did an awesome job cutting my hair. She took her time and taught me so much! I can't wait to go back to have her highlight it. Thanks Liz! read more

Wonderful experience! Stephania is phenomenal. After years of searching for a hair stylist I finally found one in Rochester. I highly recommend metro salon, you won't regret it I guarantee. read more