I'm currently deciding if I want to switch carriers & instead of going online I went into a store…read moreto ask questions etc. Upon entering the store I was greeted and told that I would be helped shortly. That wasn't the case, I sat and waiting hoping there was another associate but there was only one worker and she was preoccupied. Not even a follow up to let me know that I would be helped. I decided to just go ahead and leave as it became apparent that I wouldn't be getting help anytime soon. The worker didn't attempt to make contact as I was leaving which sealed the deal for me. I definitely won't be bringing my business into that location again. Hopefully they can be better staffed in the future.

This place is bad........ would recommend u drive anywhere but here the services to the devices are…read morehorrible

Broken device? SmarTeks is the place to take your devices to... From phones, tablets, lap tops,…read moreetc. Quality service that provides you with quality parts. They are knowledgeable, responsive with great customer service! I take all my devices, broken or in question, to SmarTeks!

I took my phone in to get a battery put in and I had to pay before it was even worked on! I paid…read moreand left my phone. Then at the end of the day I went to pick it up ( mind you after I paid) and the technician said oh the battery I have won't even turn the phone on so it'll take three days to get my money returned AND when I took my phone home Now it won't stay on so yes I am very unsatisfied a lady came in with her phone also and said they can't even turn it on.

Forbthe best cell service in the High desert you can't beat Phone Girl. Corines pleasant demeanor…read moreher knowledge of the industry and her natural desire to help people make Phone Girl the only realistic choice when looking to change, upgrade or start new service.

If you're in Barstow and you'd like excellent and friendly service for your wireless needs, stop at…read morePhone Girl Wireless they're GREAT!

I came in to get a sim card for a tablet and Jesus and his colleague were welcoming and…read moreknowledgeable! Helped me set up service and were very respectful. They answered all my questions.

I switched my cellphone service from a joint account to a single account. Ms. Grace Cox handled…read moreall of my requirements in a professional, efficient and timely manner. She is very customer friendly and customer oriented. She did an amazing and outstanding job.

Stopped by this store to get some info from Verizon Wireless. The young kid was friendly and…read moreanswered my questions. He even gave me a sipper bottle with Verizon Wireless branded on it. Cool.

I had an issue with my phone. They had it fixed fast. Great customer service.read more

Jeff went over and beyond with customer service! Kind smile and very knowledgeable. Thanks for…read morehelping me out when I needed it most!! Store also looked great and smelled good too!!

The best customer service of any T-Mobile store in the county!…read more They are super helpful and greet everyone right away. Impressive!

Getting a phone plan here was honestly the best decision I've made. I came in with my new phone…read morethat I had no idea how to use yet and this is the first time I've ever switched from my old phone plan, so I didn't know what to expect. Alejandra helped me and had all the answers to my questions about the plan and the phone. She made it feel like a seamless process and everything was in my favor. I'm so glad I came here ! Thank you Alejandra for taking the time, because you guys close at 6 and I was there past 6 and I never felt like a bother!

Every time I come in here the new associate Maddie always seems to find a way to go above and…read morebeyond for me. Never will I go to another Cricket location!

I bought a screen protector and it came off the next day. I told manager and she offered me a new…read moreone but there was not one that fit my phone . Since all sales are final she couldn't give me a refund but she would replace it. She said she would call me. I gave her my number and I ask if she could write a note for me stating I would get a replacement . She just gave me a card with her name on and She said she would remember me because shipment was coming in within A week or two. I told her that I felt I should get some kind of verification if for some reason she wasn't employed there . She assured me that she would still be there and she had no intentions of leaving. She never called and so I called to speak with her she was the new manager and said all sales are final and that manager doesn't work there any more. So I am out of money / phone protector . Cricket phone store in Barstow does not honor their word. So people beware, if all sales are final that should not mean your shit out of luck. There should be something that can be done. For all customers know maybe they sell flawed merchandise knowing we can't do anything about it once they have our money. Maybe what Crickett should just come out and say is "It sucks to be you" instead of All sales are final

I have a "No Soliciting" sign just above my door ring camera…read more Yet this clown (Eli Ayala, out of Victorville), decided it didn't matter. He said "his company" wanted to know why I left (in 2022). I said, I got better, faster (2Gb), and cheaper service from Frontier. He said, "Well, I can offer 1Gb for $59.xx." (less for more) I just laughed and asked if he saw the "No Soliciting" sign by the ring camera. He said, " Yes. My company just wanted me to do a survey to find out why you left." THIS is a perfect example of why I left! Spectrum provided substandard services, yet still charged premium fees. And, they don't listen to their customers!

My husband and I arrived at the store to return equipment since we went with another internet…read moreprovider. There were four associates and two customers when we arrived. No one greeted us or informed us that they would be with us shortly, nothing. As we stood there I noticed there was a tablet located in the front for customers to sign into. It didn't face us when we arrived so it wasn't too obvious but that can be easily fixed with moving to a better spot. The female associate with bright red hair greeted every customer but us. Two associates walked to the back. After quite some time, the other male associate greeted us and helped us. The visit to the store solidified why we left Spectrum. Customer service on the phone was excellent. The lack of customer service in the store left a really bad taste in our mouth and grateful to not have to deal with them again.

Found ACE through Yelp, and I'm glad I did. Joseph contacted me for more information, then offered…read moresome free advice on how to fix the issue with the sound on our flat-screen TV -- advice that was nowhere to be found on the manufacturer's website, by the way. Unfortunately, the problem persisted, so Joseph did some research on the best way to proceed. You don't often find service like this these days.

Left message on Friday returned call Monday. Joe was very courteous and thorough in explaining…read morethe issues with my 2 year old Vizio. He made some adjustments and left with the set working. Next morning the set would not start so I sent a text at 7:30 AM and he is replied in less than an hour. Told me it was defective diods and a repair would be over $400. No push to do the job just suggested to recycle and upgrade. All this and only a $35 service call! He's my #1 go-to guy now...Ron