if you ever try to reach the store via phone you will get routed in a circle, even if there are 3…read morepeople standing without assisting anyone no one will pick up the call at least in my experience. If you take an hour or more out of your day to drive there for something that could be handled on the phone in 5 minutes its all good once inside. Actually after a dozen attempts I can say I have never had someone pick up the phone at the store.

He was very professional and told me exactly what he had done step by step. He's fair priced and…read morevery quick about getting it done. It took him less than 45 min to replace my screen. Definitely recommend!

Mike took our call and guided us through some troubleshooting when my mom's phone microphone and…read morespeaker weren't working after dropping it. Got it working! He was generous with his time and answered all our questions. Very friendly and helpful. Would highly recommend!

Everyone was very friendly and helpful. Overall great experience. Appreciate Jas's help!read more

Spectrum is horrible, I canceled my service a few days into the billing cycle and they charged me…read morefor the entire month. They are bullying people and making the service ridiculously high where no one can afford it! They have no loyalty to customers who have been faithful and loyal about paying their bill each month on time.

Went in, nobody was in there except for salesman Steve, who was very helpful. Steve was very honest…read morewhen it came to recommendations as I was telling him what kind of phone I was looking for. Signed me up and got me going, just like that. Steve deserves two thumbs up for meeting my expectations!

A couple of weeks ago, I had need to replace my wife's phone which had failed. I contacted ABC and…read morewas impressed by the response I received on the phone so I went to the store to explore new phone options. I was very impressed by the way the store employees engaged me and helped me make my decision. They even transferred all the data from the old phone to the new one which was very helpful. The next day we had an issue with a portion of transfer which I needed help with. They were very helpful and spent a lot of time with me. Bottom line is that I engaged 3 different store employees during this transaction. All were very knowledgeable, friendly, and helpful. I highly recommend ABC Wireless

Dave and his workers are excellent service providers and very nice people to do business with.read more

Terrible several hours wait time only to find that Russell Cellular employees had switched my…read moreprevious cellphone plan to a lesser one without my knowledge or consent. The result was that I could not qualify for the most recent promotions and that my bill to add additional users would have been much higher than it would have otherwise have been. Told them to stick it and then switched to AT&T. Don't trust these yahoos

Worst T mobile store on the planet! It's 7:30pm and the store is closed, even though it says 8pm…read more The day is 1-26-26. Very Unprofessional, store manager needs to be trained.

This is the worst of the worst T-Mobile in terms of customer service..I believe the staff and their…read moreincompetence is due to their Manager and his poor customer skills and training, which I believe he has passed on to his employees. We have dealt with T-Mobile for 4 months since transferring over from another cell service. Unfortunately, T-Mobile employees, both on line and brick and mortar are not on the same page...lot's of finger pointing. I am really sorry that I changed carriers.