Made an appointment for this morning to get new phones for everyone on my plan. Was greeted quickly…read moreby Alec who was Awesome!! He went through everything with us from plan upgrades, to the differences between phones, to payment options etc. He answered all of our questions and even some we hadn't thought of!! They didn't have our selected phones in stock, but we got them ordered and will be stopping in to see Alec to get everything set up once they come in. It was a really good experience!!

Customer service is not good. More that att stinks. Never fast or efficient. Book an appointment…read moreand throw at least an hour of your life away.

Went in here several months ago with a cracked screen. They fixed it same day. They even offered…read moreadvice on future phone purchases.

From the owner: Phone Pandora serving the community for 18 years offers a wide range of wireless services…read more Specializing in mobile cellular phone and tablet repair our experienced technicians can fix your phone or tablet in under 20 minutes in most cases. Phone Pandora is a MetroPCS agent as well and offers the full line of Metro PCS products and services. We offer Apple and android products and carry over 40 handsets in any one of our seven locations.

I have never been disappointed shopping at this, Best Buy. I've bought two smart TV's, a printer…read morefor my computer and accessories for my iPhone. Each time the sales associates were helpful and knowledgeable. If you're not a TotalTech member, I recommend that you join. It will make your life so much easier. The Geek Squad has come and hooked up my printer and second TV. I am somewhat tech savvy, but usually have trouble hooking things up. Having the Geek Squad do it, makes life easier. When I was buying my second TV, I was going in one direction and the sales associate asked me what I really needed and what I was looking for. Once he understood my needs, he showed me different options and actually found me a better choice. So that is why, I will continue to give the BB 5 Stars.

I'm routinely dismayed at the quality of customer service and often question if it's a lost art…read more I'm happy to report that on this day, in this store, I found it alive and well. I ordered a phone on line and picked it up today. Drake was quick to greet me, helped me find the barcode (patience is a virtue), and quickly located my item. I asked about screen protectors and he offered to go get one for me and put in on! He brought three options and explained the difference, as well as the warranties, and then he neatly put on the screen. He was friendly, professional, efficient, and a good salesman! Another person (Kit perhaps?) was also working in the area, and she was also delightful. I don't think I've had such great service anywhere in at least a year! Keep Drake, promote Drake, have Drake train your staff.

Most Targets are clean and look alike and this one was no exception. I was in Edwardsville anyway…read moreon a Tuesday and there was one piece of clothing here in my size in stock that no other Target in the metro area had. I tried it on and decided against purchasing it but hey, nice that they had it. Of course I left with some other things! I will be back!

I absolutely love the lay out of this store. My hometown Target is in the midst of a remodel and I…read morecan only hope it looks like this one when they are done. The flow of the aisles and staggering of the different departments, makes for a pleasant shopping experience. The store is always super clean and well merchandised. I do believe they even have some more upscaled items that are not available at the Alton store. Today I was shopping for a baby shower gift and found a fabulous Aveeno mommy & baby gift basket. It was perfect, a little something for the momma as well as the new baby. The check out process took some time, but that was okay. It was obvious they were training new cashiers. We all need to have patience. Remember, it is a virtue. Many of my favorite places to shop in E-ville are near this Target, so it makes it easy for me to stop by whenever I am in town. When: October 20, 2021 Why: Baby Shower Shopping

I think this place is great. I've been buying my appliances from them for years! All my family does…read morebusiness there too! We've bought kitchen appliances, laundry appliances, electronics, TVs, etc. No complaints on anything! They are very knowledgeable! They have good service AND good prices! You are wasting your time going to the "big box stores" when Terry's matches or beats their deals and still gives you the good service!

This store rocks! I am not tech savvy at all and dread doing anything phone related but Ryan made…read moremy visit a very smooth process thanks again

Honestly don't know that the point of the store. They can't print receipts saying that everything…read moreis paid off.... They can't set up autopay... they might as well close because everything has to be done through a 1800 number or online