Quick and friendly service. I came in with a broken iPhone and it was fixed in less then 20…read moreminutes! A complementary screen protector was included too.

This shop is a gem. I was floored by the level of genuine customer service and speed (took 15min)…read moreof which my phone was repaired. Fair pricing. If you are looking for phone screen replacement this guy is the very best. I am so thrilled to have stumbled across this shop (I know Ill be back soon- with the amount of times I drop my phone and crack my screen)!!! 5+ stars for sure.

This was my first time visiting at this particular Verizon store and couldn't have been a better…read moreexperience. My son needed a new phone, the regular Verizon store I've always gone to in Addison closed, so we went to this location. With covid 19 many locations are closed. I can't say enough about Ivan Kennedy the store manager. He's was fantastic! The level of professionalism, knowledge and probably the best deal ever on an iPhone 11. They had a promo going and Ivan even saved me some money on monthly bill. They (meaning both Ivan and Jason Ackerman) answered all our questions. My son goes to school in Valpo and they even gave him info on a store by his school. Both representatives were excellent and a great representation for Verizon. I'll be back soon for a phone for my mom. See you guys soon. Thanks

They stole my iPhone 16 pro. a very dishonest retailer. they promised me $400 off of my phone…read morebill. No credit and no phone. i suggest go to a Verizon company store.

Great customer service from start to finish. I brought in a cracked-back iPhone, and Phone Mart…read morehandled the repair quickly and professionally. They even helped me transfer data to a newer phone they had for sale. It's nice to find a place that does both phone repair and trade-ins under one roof.

If I could, I would rate this place 0 stars...I went in to get my screen fixed and they said it was…read more$290 to fix, not bad at all but then when they fixed it. there was a black blob on the side of my phone IN THE PHONE so I went back and had them fix it. Now I am getting notifs about something misplaced or something that is not genuine apple so they did sometning IN MY PHONE when i didnt pay them to do something like that. Yall wish me luck. Imma go get it fixed AGAIN!

El peor servicio, me vendieron algo y al último me están queriendo hacer pagar más de lo que…read moredebería, con 3 personas hablé y ninguna pudo ayudarme, por ellos, t mobile ha sido el peor servicio agradezcanselo, nadie pudo ayudarme, en verdad no vengan

The worst customer service ever, there is many different polite way to ask people to wait! You need…read moreto do better!!!

Quick turn around. Diagnosed same day and repaired fully by the next morning. The guy was…read moreknowledgeable, professional, and kind. Fair pricing. Also had phone cases and power cords for computers. I would definitely return.

The customer service axiom of 'People over profits' is a rare find+deserves commendation. I took my…read moreIpad to Eddie after I dropped it and cracked my screen. Rather than price gouge me for bringing in the latest model, he accessed my device+let me know I had a newer, more pricy model that would cost more to me fixed. He then let me know that I had Apple care on my device+would be better off taking it to an apple care facility to get a replacement. That's above+beyond customer service+speaks to the character+integrity of the employee behind the counter. I HIGHLY RECOMMEND this facility.

I didn't catch his name. The young Asian man on duty was absolutely wonderful. Briefly, my…read moregrandson broke his phone today at work. He needs a phone for his second job delivering pizzas on Sundays. He was extremely upset. His mother and I drove over to the Cricket store and bought a new phone. The young Asian man went out of his way to research what my grandson needed and got it all set up. I wish I knew his name. He's a great guy.

Emily was very helpful today. She was patient and knowledgeable, great customer service. I would…read morerecommend Cricket Wireless and definitely this location. Make sure to ask for Emily, she will take of you and get you a good deal!

Very rude associate on the phone. Hung up while i was asking questions…read more Attitude is crazy

Needed a new charging port and battery for an iPhone RX…read more They were easy to talk to. Great communication. They had the part in stock. Job done, in less than an hr.... Decent price!