I was dreading having to come in to return some old equipment. I was instantly at ease. Aidel…read moregreeted and assisted me upon entering. Aidel took immediately took the old equipment off my hands and walked me over to the the service counter. Aidel was quick and did an evaluation of my current plan and helped me get a better plan. Store was clean and not full at all.

Even at the very end, this company could not get any worse…read more They will not let you cancel online they make you call some retention number and literally they try to force you to answer questions when you just want to cancel From what I've read on the Internet, they are being sued multiple times for not letting people cancel and using high-pressure tactics, which is exactly what I experience took 15 minute phone call to get canceled I just got Starlink so glad to be done with this company

Okay, I can easily and accurately compare my past visits to the Verizon store to that of purchasing…read morea car! Long, tons of waiting, ultimately expensive, and a contstant sales pitch that could give you hives! NOT THIS TIME! I had the BEST Verizon staff help me today (Anthony). I want to add, I have been a Verizon customer for almost 30 years!! I have been to the storefront MANY times for many reasons! Anthony was the best! Professional, courteous, SUPER knowledgeable, pleasant AND "present" and overall just wicked efficient! My issue was complicated (porting lines, upgrades, business vs personal accounts, etc.). It took a while! He made my visit painless! THANK YOU! Now, someone give that kid a promotion and a riase!!

Pretty pissed off. Came into the store for an iPad that I had to finance. While the rep…read moreWho was helping me was quickly explaining going thru everything and saying sign here sign here, didn't explain anything and rushed thru everything. He went to the back to get the iPad and came out with a SIM card as well too. He said it was a gift from Verizon for being such a loyal customer and it's a sim that I can just put into any phone and be charged $5 per month for if I decide to use it. I thought this was odd. He then told me to sign something else, and quickly rushed me out. Then my bill came ... I'm being charged for another phone line I NEVER AUTHORIZED, being charged for an iPhone SE that I DO NOT OWN. This is fraud!!!!!!! Stay away.

5 Stars? For Pacific Bell?! Are you kidding me?…read more this is what they do. I live in the Bay Area, and every day, I get multiple calls to my do not call registered number. Calldetective.net identifies it as "Pacific Bell." However, it came from a private landline, that worse, you cannot call back. You will get a robo voice telling you it's not a valid number. Yes, the same one that just spam called you seconds before, and is supposedly a landline, is not a valid number. " ". My ID box said: Mart Metzler, so I take it, Pacific Bell must be paying these random Joes to make abusive calls on their behalf, on a number of abusive calls basis. In this day of the do not call registry and being forced to work at home (because of morbid conformity etc.), this serial phone abuse should not happen. But it does. And one of the biggest culprits is that awful Pacific Bell Communications company--!

I had a big party for the Super Bowl at my house and had no cable. They were able to send someone…read moreto Venice the same day and get me all ready for my party. Super happy with these guys

We've used the guys from Kudox for more than 10 years and my only regret is that I didn't check…read moretheir website to realize all the services they offer- network installation, security cameras, smart home installation. As professional as they come- excellent communication, on time appointments, attention to smallest of details.

They charge $290 for a quote to install an EV charger which doesn't involve additional utility…read morepower, it will be applied to the cost of the installation IF I choose to have them do the work. To be clear, I loose the money if I do my due diligence and get multiple estimates to find the right company to do the job.

Liam, Franco, and Derek are absolutely amazing!!! so patient and such a great help! A++++ customer…read moreservice! mahalo for all your help, boys! Chelsea

I had to stop by the store due to an issue with my phone's sim card. After a bit of a wait, I was…read morehelped and the issue was solved quickly. We ended up leaving with equipment to set up wifi at home. About a week later, we received an offer by mail for a wifi promotion and in order to take advantage of it, had to take the equipment back and have new equipment mailed. Our second visit went well and the return was processed easily. The part of going to the store that I don't care for is that there is no check-in system upon arrival, and no waiting area. I would consider this to be more of a three-star experience, but the actual service is great, so have to leave four-stars overall. A shoutout to Joseph, Franco, and Liam for great service.

This is an amazing store! With an amazing team! Everyone was so helpful and welcoming! This will be…read morethe only AT&T store I go to now!

Ryan was extremely helpful when i came in to have my screen protector installed. He told me a lot…read moreof helpful and useful info for the next time i need any kind of transaction from at&t. Super cool and nice! Thanks again Ryan

horrible horrible horrible , DO NOT USE THIS SERVICE !! misleading initial contact , specifically…read morerequested a service call , not equipment sales upon confirmation i was told appointment would be anna review estimate for new equipment. when i explain i requested a service call not a sales call i was told then tat they would charge me $189 for a service review and probably still sell me new equipment because the don't fix your system they install new ones they provide !!!

excellent experience with LA Wifi Guys!…read more I had a crappy security camera set up, and a failing doorbell cam and needed them replaced. Out of frustration, I was determined not to cheap out and dug into the options. Ubiquiti had a solid reputation for quality and reliability, so I went about finding someone who handled their products. Yelp was a great resource and I narrowed down my choices to LA Wifi Guys, as their information gave me the most confidence. Made an appointment and David came out. Really liked his approach. Honest and transparent and not hustling me for upsells. He described my options clearly and it was easy to decide what I wanted. Not cheap, but very fair considering the higher quality solution and more experienced installation. It actually cost notably less than my original set up, which was done 6 years ago and had less features and most of all turned out crappy. David gave me an estimate for parts delivery, which turned out to be exact, and we made the install appointment for the day after. He came in and was very polite, careful and steadfast. He also was great at explaining how to operate my new system. But most of all, weeks after the install, I am sooo happy with it! Really great setup with excellent user interface and excellent camera resolution. I've already shared videos and stills with the neighborhood (as we are having coyote issues), and it was so quick and easy to do. A+++ experience all around! Thank you so much, David!

Kathy, the manager, is the best! I had been dealing with billing issues since January and she was…read moreable to finally solve them for me on her first try. She directed me to the right person to speak with through customer care and assisted me in what to say. She truly supports the customers! I'm glad to have come to this location where I finally had my problems solved!

Worst place ever Bad customer service and they just want to…read moresell their phones no help you .they will lie to you. And then give you bad attitude if you ask any explanation about.