Thank you for all the years of my family and my cell phone needs. Today Rich assisted me with my broken screen. He completed the task in 30 min and my phone was back to its normal self again. He also helped me make a payment. I bought an Otter box for my new phone as well. Thank you for fixing my new iPhone phone and making it brand new again! read more

Mobileshark Wireless - Rich assisting his customers - Mobile Phone Repair Near Me - Van Nuys, California

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Rich the cell phone Doctor can fix your cell phone & treat you as a family member with great pricing fast repairs with quality workmanship..

I can't say enough good things about this shop. I've been coming here for years and have referred all of my family and friends. The customer service is above and beyond. Rich is so knowledgeable and a wonderful person. I highly recommend this shop to everyone! read more

Went here on a Saturday, battery replacement for my iPhone 13 was $85 (very reasonable), Richard swapped it, cleaned all the contacts, gave me a free screen protector, and a free case. I was out within 5 minutes. My four year old phone is brand new again. Thank you again Richard! read more

My family and I have been going to this place for years and it is ALWAYS a PHENOMENAL EXPERIENCE!!!!! The worker there named Rich is literal "PHONE JESUS" and can help you with just about any issue with your phone, and if he can't, he will advice you to a different location who can. Even when Rich is juggling with multiple customers at a time, he still finds a way to help everyone of them with excellent service; and with just a little bit of patience, he can get the job done. This man is probably one of the most HUMBLE people I have ever met in my life, and I would DEFINITELY recommend coming here for any of your phone repairs; TRUST ME!!!!! read more

Rich is amazing! This is the kind of place you go into and feel as if you've been transported back into a time where the customer was important and an integral part of one's establishment. I have lived in Lake Balboa Neighborhood Watch and consistently used rich for numerous issues with my phones. He always greet you with a great attitude and realizes that your time is valuable and works to get your issue resolved expeditiously and thoroughly thank you Rich for the years of great service, You're one of the reasons I love living in beautiful Lake Balboa. read more

I shopped all over the valley calling places. I decided to go here since they had the best prices. Usually you get what u pay for but not here. My man Richard fixed my son's cracked IPhone 16 in about 30 minutes. He also cleaned it and gave me a free screen protector and case, who does that! To top it off he saw my phone and cleaned the charging port and speakers and hooked me up with a new case too! Me n my son feel like we have brand new phones now thanks to Richard, go hit them up for all your IPhone needs! read more

Mobileshark Wireless - My man Richard is putting in that work! Thanks man best service!!! - Mobile Phone Repair Near Me - Van Nuys, California

This place is the best. I thought . I needed a new phone, but turns out just needed a cleaning from the charging port very friendly would recommend. read more

Had to get iPhone and iPad repaired, Rich was great he explained all my options to me and was very patient helping me out. My phone looks brand new now. Extremely happy with the service and will return for all future needs. read more

Super helpful and informative. Rich is definitely a go to for all things mobile. Highly recommend.

Richard makes sure that each and every client's electronic issues gets taken care of. He goes above and beyond with his customer service, which is why my family and I are committed customers. Thank you Richard for your outstanding service. read more

By far the best wireless shop in the Valley! The owner of the business is very knowledgeable and friendly. His prices are amazing and he has great selection of products. This shop is definitely my favorite and I really recommend everyone to check it out. I been to this shop 3-4 times already and his service has always been top! I started new phone service here and installed screen protector twice here. read more

Highly recommend Rich the best in SFV great service! So happy to have someone that we can trust we appreciate you Rich

Great service! Visited the store and had a smooth experience. Good prices, along with high quality. Richard was super genuine and helpful--really appreciated his honesty and patience. Highly recommend! read more

Quick service, honest prices, and they put the customer first always. Exemplary business. Will always come here for phone repairs.

I love these guys! You know sometimes you walk into a business and feel like you're annoying the poor guy working there? This business is Far from that kind of place- I am always greeted by big smiles and warm customer service. I used to live near by but moved close to Calabasas, regardless how far I live , I won't go anywhere else for service! That's how much I love this business.. Today I came in for a screen protector replacement and I had this fancy one (FloLab Nano Armor) that had a bit of a complex procedure to install it but the guys pulled up the QR video and watched it and did it perfectly! Now I have my screen and my camera lenses protected and peace of mind it was done right.. I'm a simple guy but get great satisfaction from going to a place I feel comfortable in and know that I'm not gonna be taken for a ride by unscrupulous people. You will have great peace of mind knowing this business does things right and doesn't cut corners or overcharge you. It's family owned (over a decade!) and not some big chain where you're just another number to their bottom line. Honestly, it's refreshing to say the least.. Thanks again for all your help over the years man. read more

I only write reviews if I have strong feelings about a business or a service. If I could give Mobileshark more stars, I would. I happen to stumble on this shop while looking for fast repair of my phone that had a severely damaged screen (I may have possibly driven over it). I called in advance and was quoted the most affordable price in the area. Easy drop off, easy pick up. Quick turnaround, quality work and a store full of great accessories. However, it's the service that I think differentiates this place from others. The owner, Rich, probably the kindest and most generous person, is welcoming of all clients no matter how busy the store gets. I got the impression that many are return customers and Rich is their go to guy from complex software issues to easy password resets. He sent me home with a complimentary screen protector and a clear iphone case for protection. Give this shop a try, you won't be disappointed. Thanks Rich! read more

Looked for a place to fix my old i phone 7 And I saw this place had 5 stars Immediately the guy responded via text message and took me in. Quoted me 70$ and Fixed it in 30 min and the total was 72$ including card fees. If you want to avoid that just simply pay cash. Very kind people. Great customer service. Felt like home but with a professional environment. Will come back ! read more

Mobileshark Wireless - Cracked I phone 7 before photo - Mobile Phone Repair Near Me - Van Nuys, California

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Took my cracked screen iPhone here. The new screen they installed is so much more fragile than the original, it's already cracked again, less than two months since I got it repaired. Also, when you get it repaired, they give you a free case. Do not use this case. It is a piece of trash, I dropped my phone once and the back camera cracked. I'm pretty sure this is their scheme to get you to come back for more repairs. Take your phone somewhere else read more

100% would recommend Great customers service very nice and understanding gets my phone fixed in a timely manner and helps me with all my phone problems you need ear phones he got it need cases he's got that to need speakers or a new phone this is your guy! read more

Dr. Richard's is maelstrom at customer service, handles everything by himself even being so busy with customers. Went in and out no time for a plan refill plus he was able to change my plan instantly compared to other shops that usually takes longer to do so. Huge selection of cases and electronics and a variety of tech services if not all , will be checking this fantastic hidden gem place more often, thank you Richard's and keep up the good work! read more

Rich is GREAT. Reasonable prices, extremely fast and professional iPhone repair and a SUPER nice guy. I saw his sign while chowing down at In 'n' Out Burger and got REALLY lucky. Just a SUPER-nice guy, too. What else do you need to know? read more

Richard is simply the best. Got my iPhone screen repaired and the service was great! Will come here for any repair needs!

This is definitely the top iPhone repair/anything you need or want he's your Person you will appreciate! I found this spot by word of mouth, and it's been my go to for anything iPhone. Worth it in every way! read more

Another rescue! Simple for him but greatly appreciated as my cell phone wasn't charging. Best 10 bucks I have spent especially when considering that my angst was immediately relieved. I have brought other more complicated tech related issues and Rich has always come through. No BS or up charges. He once told me just to replace for an older iPad. A very well run neighborhood business that I am always happy to support. We need more places like this in Lake Balboa. read more

Brought my cracked screen iPhone X in for repair. Richard had my phone repaired with a new case in 15 minutes. Easy and friendly. read more

Mobileshark Wireless - Inside the shop. - Mobile Phone Repair Near Me - Van Nuys, California

Got recommended here, and glad we did! He went out of his way to fix my boyfriends camera when we only mentioned fixing the screen. And he also gave me a free clear case and screen protector! I will be recommending people here and coming back for anything else ever needed! read more

This place is amazing and their prices is pretty fair price. The service is also magnificent the guy was so nice and patient with his customers. read more

5 stars for this place I ran into , had to fix my glass because i drop it at work found this pls s by my house . The owner is a great guy that really seems like he cares about his customers. Prices are VERY reasonable and it was a great experience dealing with someone who cares about your issues! Thanks Rich !! read more

Fast and wonderful service. Great price! I will refer my friends and family to this business. Friendly customer service. Thank you Mobileshark! read more

i though my charging port was broken but all they had to do was clean it and its like new now. they didnt even charge me! glad to see there are still great businesses like this around. will definitely be returning for any iphone needs. read more

I've been changing my screen protector here for awhile now, and every time I come the guy is so friendly and kind. He's super good at what he does. read more

Rich is a really nice guy . Customer service is really on point and is willing to go out of his way to help. Needed a quick fix on my phone and Rich was able to do it for me and now it works like perfectly. New to the area and any time I need something fix for my phone this is the place I will go and continue to do business with. Thank you rich read more

This dude is a super boss;) Many people in the store --he recognized I needed the otterbox case for my phone, and had me pay immediately. I asked if he had glass covers too and he said, "no problem, and no charge--happy holidays" That was it--I was in and out in less than 5 minutes! read more

Great service. Rich is very helpful customer service at its best. Always a warm welcome when you come in.

Hratch was so easy to work with and understand my needs. He is so knowledgeable about iPhones and help me pick the right one without any hassle. Thank you so much, will come again! read more

I was truly blessed when my iphone glass shattered. A friend told me to visit his place which was ten minutes away. He had showed up early and boy was I in for a treat. He not only fixed by phone, gave me a new case, put on tempered cover and new cover all for one low price. More importantly is the character of the owner. Rich cares deeply about help his community and each person who walk in is ready for a treat. Don't let your shattered phone ruin your day . Visit Rich at Mobile Shark and you will be pleased you got to meet him and have your phone fixed. Rosalyn K. read more

They were very kind and helpful when we went to get some help with our phones today. And they have iPhones and good prices. We will definitely be coming back. read more

The side of my phone broke and was able to get it fixed within less than 20 minutes. The owner was super helpful, fast, and friendly. Thank you again!!!!!! read more

Rick is the best!!! Absolutely the best at Costumers services, I learn A LOT ABOUT BEING kind and compassionate from this guy. I will never get to his level but continue to look after him! I had been his costumer for longer that I can remember, since a friend of mine recommend him. I can be very pushy and impatient...Oh well, he never loose his attitude towards me! I had taken so many friends and family to him, and everybody end up as impressed as me about him. Super HONEST TOO! He had done so many things for me for free! And when I want to tip him, he never accepts it! He had great used phones, and his prices are really great! My phones and computers had been hacked a couple of times and he always, and no matter what makes time for me and to help me resetting and fixing my phones. Recently I had a problem with my computer, and he help me with that too. To the point that I felt bad knowing he will end up not charging me. So per my request he recommend me one of his friends, also a very kind guy. DO NOT HESITATE TO DO BUSSINESS WITH RICK! He is simply and TRULY the best!!! read more