I have stopped by a few times for watch battery replacements. They offer a lifetime replacement…read more or one time for $16.99 with install. We also had our car key transmitter swapped into a new fob shell with a new key. Quick and easy.

Did you know this place sells and installs car batteries?! I didn't until today. And the guy who…read morehelped me couldn't have been more helpful. He found the battery for my car in stock AND they install it for $20. I asked how long it would take and he said between 15-25 minutes and then to my surprise HE went from behind the counter, went to the back to get the battery and went out to the parking lot to install it! He ended up changing it out in about 15 minutes and was friendly and knowledgable the whole time. Super efficient, and the place was pretty busy. Wish I had gotten his name but I didn't see any of the empoyees wearing nametags and if I worked retail I wouldn't want randos knowing my name either haha. Anyway, I highly recommend this store for all of your battery needs!

Awful customer service people standing out the door for service they have 5 computers at the…read morecounter and one person manning the line (no so bright) while several employees walking around blind like no one is there. This particular store has gotten worse over the years. Maybe corporate should take a look.

Do not take alternators here to be tested. They are liars…read more August 2024, I brought in a good alternator in and they said the alternator was bad because they wanted to make a sell. This 1st alternator they sold me did not work as well. I exchanged the 1st one for a 2nd alternator, and the 2nd alternator did not work either. I then exchange the 2nd alternator for a 3rd alternator, which in truth was the 1st alternator I had just exchanged and again did this one not work. I could tell they were just swapping the same alternators each exchange at the store. So, I traced the wiring in the car and found a wire that was disconnected from the starter. After fixing this the 3rd (which was also the 1st) alternator worked. This meant that my original alternator was good and they lied to me. This new alternator squeals when I start the car. But I am so tired of dealing with liars. I will never buy from O'Reilly again.

The battery is great, the warranty is great but they scratched my fender while installing the…read morebattery. They refuse to take responsibility, but I literally just detailed the car the day before and the paint was PERFECT. I hadn't even taken it out of the garage until I took it to interstate. Make sure to watch them install your battery if you bring a car in there that you care about. You can very clearly see how nice my paint is but hairline scratches right where he stood to replace the battery. It might be nothing to the manager, but it's something to me. The sales person, Morgan was actually completely wowed by my car. Looks like I have some buffing to do. Edit: The company response is a lie. They never, NEVER offered any semblance of help. Just the opposite. The manager just kept repeating the lie that he couldn't possibly have scratched the car, again and again while ignoring me. He dismissed me at every turn, repeatedly. I'm even more disappointed now! I never even wanted anything from him, only wanted him to be more careful with customer's cars. I'm guessing the PR guy that wrote the response was also lied to by the manager. Sorry man.

There is no reason the person that delivers to this location needs to park directly in front of the…read morestore blocking both a handicap parking spot and the ramp that is for wheelchair access. When bringing this to his attention he gave a rude excuse and said he'll pray for me. Jesus would never block access for handicap people just to make his job easier. That's entitlement not Christianity.

I, too, thought I would support a 'Great small business" and being new to the area (with many…read morevehicles to support!) I wanted to find a reliable local electrics shop. Owning mainly British cars, I often have needs to rebuild generators, starters, voltage regulators and about anything else electric. And even to buy lots of batteries!. Sadly, I will just have to keep looking!! Like the other review, Rex was always very pleasant and honest-sounding and really took time to speak with customers on the phone. Which I also found out when I was at his counter! I had agreed to pay $80 for the rebuild of my MG starter. I told him no rush in order for him to finish with other more pressing customers. I waited the week and phoned back on Friday as he had instructed and he told me that he had not yet looked at it and to call back on Monday. Well, especially since I had not rushed him it would have been nice to know the status when he told me to call before the week-end so that I could get another starter if necessary for the week-end replacement. Anyway, later the next week, he told me to come get the starter. it turns out that during the final checks something went wrong that he could not fix. So he hands me the parts - unassembled - in a box and says "That will be $80". I pointed out that $80 was for the REPAIR not merely the disassembly. Now I realize that things go wrong even after some work has been done and require additional work/cost, but without foreknowledge and $80 poorer, I still had nothing. To top it off, I had taken in another unit which he could use for parts, and it was disassembled with the parts just thrown in the box too! Rex was kind enough to tell me that there was a place in Arizona that I could ship the pieces to and for $135 ADDITIONAL they MIGHT be able to fix it. I asked him why would I do that and he said: "Because I looked these up online and they cost a couple hundred dollars". Well, I did not need to BUY a rebuilt starter when I already owned a rebuildable one and merely wanted to get it repaired! Especially when the cost for an aftermarket starter is $90!! So I now have a bunch of parts sitting in a box which I would have trouble shipping even if I were so inspired as to want to do so. I have learned that in the future I will go to another shop for rebuilds. Maybe even one which will provide a working product for the amount specified.

Great small business to support, they have great prices on batteries and other auto electric parts…read moreand are fast, friendly and honest. I have brought 3 different vehicles there for batteries and recommend them to all my friends in the area.

I purchased a new battery on line, and they had it ready and waiting upon on my arrival. Quick…read moreinstall and I was on my way! Nice staff, and I appreciate the excellent customer service. Highly recommend!!!

One day I walked in to get fresh batteries for my fobs. The staff went to the back room and…read moreapparently inserted back the old batteries. I realized later and went back a week later and complained. They said "There are so many batteries we don't know which one is a new battery." What?!?! They don't care.

Went in today to have a new battery installed. I received amazing service that was professional,…read moreeducational and amazingly quick. Thank you for taking such great care of my car and me! Highly recommend!

Past reviews led me to believe this might be a good shop, but maybe I caught them on a bad day. One…read moreguy working alone. No greeting /acknowledgement or explanations by the employee as he walked by me several times & began working on a car nearby. When I realized no one else was there, I asked if they SOLD batteries separately (what I wanted) or only as installed product. He said they did and went back to working/said he'd 'be with me when he was finished'. There were no prices on the batteries & he seemed pretty intent on not making eye content so I left after 5 minutes. Went up the street to Napa, self served from their battery section and walked out with 2 batteries for my Ford diesel in about 5 minutes.

Went in to replace a battery and had Very great service thanks to Chandler ! We will recommend…read morefriends to interstate.

Chandler gave friendly service willing to go above and beyond what was expected. I would highly…read morerecommend.

Diego went above and beyond to help us with a battery terminal issue in my sister's jeep. He was…read morekind and knowledgeable and we appreciated his time!

My parents went in to get new clamps for their car battery. The young man at the counter not only…read morehelped them find the part but also took the time to install them. Wish I knew his name, but I will say thank you to the whole business who encourages going out of one's way to help folks. I shall make a point to go there for any car part needs.

Paul has the best customer service skills that I've ever met my whole entire life, and PAUL…read moreDEFINITELY DESERVES A RAISE !!!! my car was broke down and he really helped me out with my battery issues !!! Thanks Paul !!!! I highly recommend this place !!!!

I had an excellent experience at Interstate Batteries thanks to Louie. He really knows his stuff…read morewhen it comes to battery care and maintenance. He helped me choose the right SRM-24 battery for my trailer, explained everything clearly, and even gave me tips to get the most life out of it. He saved me money by being honest and not trying to upsell anything I didn't need. Great customer service, fast help, and a genuinely good guy. Couldn't be happier--thanks, Louie!