I want to make sure Gume and Pablo receive the recognition they deserve for their outstanding work…read more On more than one occasion, they have taken the time to accurately diagnose my issue and provide the correct sensor or replacement part needed to fix it. Their knowledge and expertise have saved me both time and money by helping me avoid unnecessary trips to a mechanic. Not only are they incredibly knowledgeable, but they are also hardworking, professional, and always willing to help. Employees like Gume and Pablo are a huge asset to the company, and their dedication does not go unnoticed. They truly deserve recognition for their efforts--and in my opinion, a raise as well! Thank you, Gume and Pablo, for your excellent service and commitment to helping customers.

Awful customer service people standing out the door for service they have 5 computers at the…read morecounter and one person manning the line (no so bright) while several employees walking around blind like no one is there. This particular store has gotten worse over the years. Maybe corporate should take a look.

The battery is great, the warranty is great but they scratched my fender while installing the…read morebattery. They refuse to take responsibility, but I literally just detailed the car the day before and the paint was PERFECT. I hadn't even taken it out of the garage until I took it to interstate. Make sure to watch them install your battery if you bring a car in there that you care about. You can very clearly see how nice my paint is but hairline scratches right where he stood to replace the battery. It might be nothing to the manager, but it's something to me. The sales person, Morgan was actually completely wowed by my car. Looks like I have some buffing to do. Edit: The company response is a lie. They never, NEVER offered any semblance of help. Just the opposite. The manager just kept repeating the lie that he couldn't possibly have scratched the car, again and again while ignoring me. He dismissed me at every turn, repeatedly. I'm even more disappointed now! I never even wanted anything from him, only wanted him to be more careful with customer's cars. I'm guessing the PR guy that wrote the response was also lied to by the manager. Sorry man.

There is no reason the person that delivers to this location needs to park directly in front of the…read morestore blocking both a handicap parking spot and the ramp that is for wheelchair access. When bringing this to his attention he gave a rude excuse and said he'll pray for me. Jesus would never block access for handicap people just to make his job easier. That's entitlement not Christianity.

I, too, thought I would support a 'Great small business" and being new to the area (with many…read morevehicles to support!) I wanted to find a reliable local electrics shop. Owning mainly British cars, I often have needs to rebuild generators, starters, voltage regulators and about anything else electric. And even to buy lots of batteries!. Sadly, I will just have to keep looking!! Like the other review, Rex was always very pleasant and honest-sounding and really took time to speak with customers on the phone. Which I also found out when I was at his counter! I had agreed to pay $80 for the rebuild of my MG starter. I told him no rush in order for him to finish with other more pressing customers. I waited the week and phoned back on Friday as he had instructed and he told me that he had not yet looked at it and to call back on Monday. Well, especially since I had not rushed him it would have been nice to know the status when he told me to call before the week-end so that I could get another starter if necessary for the week-end replacement. Anyway, later the next week, he told me to come get the starter. it turns out that during the final checks something went wrong that he could not fix. So he hands me the parts - unassembled - in a box and says "That will be $80". I pointed out that $80 was for the REPAIR not merely the disassembly. Now I realize that things go wrong even after some work has been done and require additional work/cost, but without foreknowledge and $80 poorer, I still had nothing. To top it off, I had taken in another unit which he could use for parts, and it was disassembled with the parts just thrown in the box too! Rex was kind enough to tell me that there was a place in Arizona that I could ship the pieces to and for $135 ADDITIONAL they MIGHT be able to fix it. I asked him why would I do that and he said: "Because I looked these up online and they cost a couple hundred dollars". Well, I did not need to BUY a rebuilt starter when I already owned a rebuildable one and merely wanted to get it repaired! Especially when the cost for an aftermarket starter is $90!! So I now have a bunch of parts sitting in a box which I would have trouble shipping even if I were so inspired as to want to do so. I have learned that in the future I will go to another shop for rebuilds. Maybe even one which will provide a working product for the amount specified.

Great small business to support, they have great prices on batteries and other auto electric parts…read moreand are fast, friendly and honest. I have brought 3 different vehicles there for batteries and recommend them to all my friends in the area.

Guy at the counter so friendly! I was looking for a battery change and a new fob. When he found my…read moreoption there was really expensive he offered other places I could try and offered to have me call his manager later. Above and beyond. We have been going here a long time and will continue with service like this!

They saved me over $400! One of my 2018 Honda Civic's key fobs stopped working. I was told by the…read moredealership that it needs to be replaced for a price of $465. Well, I decided to check if it just needed a new battery instead, and sure enough that was the fix thanks to Batteries +Plus, they even threw in a lifetime warranty.

Went in today to have a new battery installed. I received amazing service that was professional,…read moreeducational and amazingly quick. Thank you for taking such great care of my car and me! Highly recommend!

Past reviews led me to believe this might be a good shop, but maybe I caught them on a bad day. One…read moreguy working alone. No greeting /acknowledgement or explanations by the employee as he walked by me several times & began working on a car nearby. When I realized no one else was there, I asked if they SOLD batteries separately (what I wanted) or only as installed product. He said they did and went back to working/said he'd 'be with me when he was finished'. There were no prices on the batteries & he seemed pretty intent on not making eye content so I left after 5 minutes. Went up the street to Napa, self served from their battery section and walked out with 2 batteries for my Ford diesel in about 5 minutes.

Went in to replace a battery and had Very great service thanks to Chandler ! We will recommend…read morefriends to interstate.

Chandler gave friendly service willing to go above and beyond what was expected. I would highly…read morerecommend.

Diego went above and beyond to help us with a battery terminal issue in my sister's jeep. He was…read morekind and knowledgeable and we appreciated his time!

My parents went in to get new clamps for their car battery. The young man at the counter not only…read morehelped them find the part but also took the time to install them. Wish I knew his name, but I will say thank you to the whole business who encourages going out of one's way to help folks. I shall make a point to go there for any car part needs.