Came in with my mom to make the switch to Cricket and the rep who helped us was Joel. He was super…read morehelpful and friendly! Had great customer service! Also loved that he was bilingual and was able to explain things correctly for my mom. Very satisfied with his customer service!

A special shoutout to Joel! I came in at the last minute needing my phone reactivated after getting…read moreit fixed at Apple. Joel was incredibly helpful, kind, knowledgeable, and impressively quick with numbers. He's a great asset to any company. Thank you for your help, Joel! - Celeste, your local Realtor

Sales person was nice. Didn't try to upsell me anything. Replaced my phone in 30 min.. what can I…read moresay. I got my phone back that has my entire life in it.

Finding a local repair shop that is honest, fast, and highly skilled can save you so much time and…read moremoney--especially when it comes to quick fixes that other places might try to overcharge you for. My grandson broke the charging cable into the iPad and it literally took one second to fix. I just want to thank that person I'm not sure if he was the owner or just a worker there but he took care of me and all he asked was to come back as a future customer and just for that I'm sold. I'll be back. I already told my family members if they have problems with their devices to bring them here. Also, my sons are gamers so I know they will be bring their consoles or control paddles at some point. I like that they have retro games for sale. They had one USB drive that had a ton of retro games for $60 and it comes with two paddles. I will be there on Friday to pick that up that retro gaming system.

Super friendly and always willing to work with you! Highly recommend! Will be back for sureread more

Local business, well run. Good customer support and service…read more prices are reasonable. Broad selection of cellphones, Apple as well as Android.

I have a love-hate relationship with a t and t. They recently decided they're going to stop and…read morediscontinue the usage of 3-g phones. Fortunately enough for me they replaced my daughter's free of charge. We went in to transfer her phone number over to the new phone, and the worker there acted like it was a huge inconvenience to her. She also spoke to me in a condescending manner. But then, all I had to do was have them move my SIM card to my new phone and the guy was very polite and did it very quickly. In summary I think it all depends on which customer service representative you get when you go in the store. It makes all the difference.

The good of this store is the convenience and location. Luis is very knowledgeable and engaged in…read morethe needs of the customer. Then there is Donna. She has no customer skills or understanding of the frustration that comes with needing assistance. Although she was able to help resolve my phone issue, her responses to my questions were very short and comes off as abrasive. Her demeanor is "having no time to deal with this". She does not have a welcoming approach and for Pete's sake, wearing your sunglasses indoors on your head while you are working gives the vibe that she is on her way out to lunch. If it were a hairband I would understand. Have you seen the sun in Modesto? We haven't seen sun in days. I would not refer my friends or family to her.

from ROBOT, aka Melanie Jean Mayfield I was in a bind and I…read moreneeded a shirt printed for an event this weekend. I had called a few places early in the week but nothing seemed feasible. Then yesterday I happened to walk by Bright Phone Repair at Crossroad Shopping Center, 901N N Carpenter Rd Suite 45, Modesto, CA. I read the signage in the window regarding phone repair services, plus ALL the gadgets, watches and jewelry, etc- and I was pleasantly surprised to see that they also print T-shirts! :O I spoke with the proprietor about ordering 2 identical shirts with this Rainbow ROBOT design [see attachments]. He took special care to reproduce the bright colors and fine details in the image which I sent him by email. He had expressed concern that the colors might come out faded, but, it came out perfect! Here is a side by side comparison of the printed shirt and the original image file which I had found online recently. I wish I knew who created this superhero so I could give proper credit to the artist. Likewise, Bright Phone Repair gets major cred for an excellent print-job! $50 for 2 custom-made T-shirts is quite reasonable. [Support local businesses. No shipping charges.] I am thrilled with this print-out!

AVOID THIS PLACE I took my iPhone 16 here end of last week to have the screen repaired after it…read morecracked just at the bottom. Well that was the biggest mistake! After being quoted only $120 I drove 30 mins and he literally changed my screen in 20 mins only, well all this now makes sense because my phone will power on and off all day since I changed the screen. I'm not able to answer calls without it powering it off and back on. I called and took it back to them. He literally just played music on my phone waiting to see how many mins it took to turn off. I feel like he was trying to BS me, then he started saying after you drop your phone and fix your screen your phone get smashed and problems can start. I've had many iPhone screens repaired, no one has ever messed up my phone like this.... Now (today) I will be going to ATT to spend 1k for a new phone. They completely trashed my iPhone 16.... I even tipped the guy who fixed it. I do not recommend this place. There is signs all over the place saying there's no refunds and they will refuse service. Major red flag for a business.

My husband and I went into inquire about upgrading our phones and let me start by saying we've…read morenever been to an establishment where they had employees so blatantly disrespectful & just rude not only to us but everyone who entered the store. And openly carrying weed in their work bag where anyone can see not even trying to hide it.. sheesh at least keep it zipped.. all around horrible experience. After we left we noticed that our phones had been turned off and had to return to have them fix their mess up ...

Walked in 20 min to close because my phone gave me a no sim message and had no service to call or…read moretext and the girl told me they couldn't help me because they were about to close and to call tech support. I had to drive home to connect to wifi and to use another phone to call and have them fix the problem. Was a 15 min phone call. Took me longer to drive home and find the correct number to call.