Our heater is out. Joshua came to our house to work on it. He arrived on time, and after he…read moreassessed the issue, he explained everything to me. He took the time to show me pictures too. When he arrived, the first thing he did was to put on plastic shoe covers so he didn't enter our house in his street shoes. That showed me respect that I appreciated. Before he left, he offered to loan me an electric heater until we have to wait for parts. He provided excellent care and service. I definitely recommend this company.

Just a heads up, they will only service equipment IF they installed it…read more I have never heard of a service company not willing to work on equipment installed by someone else. If you buy a house, you may not know who installed it. Last week Wednesday (1/7) I called because we had a mini-split installed (DIY) and I was told that before you turn it on, have an HVAC company come out and test it, check the pressure in the lines and then turn it on. When I called, the nice lady on the phone said that they do not diagnose or work on equipment unless they have done the installation. OK, no problem, I called their "sweet" competitor and they sent out a technician within 48 hours to do the job. 2 stars only because the lady on the phone was nice, although again, I am shocked that a service company will not do service calls

Souza's Heating and Air - Honest, Reliable, and Skilled! I…read morehad to make a claim through my home warranty company, and they sent out their HVAC contractor. I was told my unit was beyond repair and needed a full replacement. Unsurprisingly, the warranty company wouldn't cover it. Then the same HVAC company suddenly said they could fix it--for $1500 out of pocket. That flip-flop didn't sit right with me. So I called Souza's Heating and Air, and I'm so glad I did. Not only did they fix my unit the same day, they showed me the actual faulty part--which was completely different from what the warranty contractor claimed. The repair cost just a few hundred dollars, and my unit now works perfectly. Souza's demonstrated real integrity, transparency, and professionalism. I'm incredibly grateful for their honest service and would highly recommend them for any HVAC issue.

Service was excellent. Knowledgeable about the issues and resolved it quickly for a fair price…read more Highly recommended!

Airway A/C always provides quality services in a clear professional manner. The service always…read moreincludes an explanation of fees prior to starting the wok as well as an honest recommendation for repairs that maybe needed. Airway has always cleaned up the service area leaving it cleaner than when it started. Thank you for the service you provide.

My AC went out and I needed a second opinion because another tech I called couldn't find the…read moreproblem and charged me $100 plus suggested I buy a new fan for $1000. Scott was amazing and found the problem right away. The wires were twisted at the bottom of the unit. He explained in detail about the unit and also spent a lot of time throughly cleaning it at my request because it's right next to the dryer vent and we have a lot of debris and dirt from our trees. Only charged $125. He is a super nice guy and very honest. I highly recommend him for all your HVAC needs.

Scott and Rick did great job. We had two other HVAC companies come and check out our problem…read more Neither one of them would go under the house. Didn't want to get dirty ! Rediculios ! I would never use any other HVAC company . Big Bear HVAC will get it done correctly for a very good price.

July 17. contractor's license shows inactive on state contractor board…read more Not able to contract. be aware.

I've been using this company for a while, but unfortunately, I've realized they've been doing the…read morebare minimum during maintenance. I recently discovered the rooftop unit had no filter installed inside it -- even though there's a dedicated slot for one. Three months ago, I called to let them know I had already changed the indoor filters myself. I was just being courteous, thinking I was saving them time. Not once did they explain that the rooftop unit also needs a filter -- or that I had options depending on the system's static pressure and setup. That's basic info any professional should offer. What's worse, when I had a second opinion done by a trusted HVAC tech, he found a large tear in the ductwork -- something that likely had been there for years. This company had been called out before to check that very issue, and they failed to catch it. Why? Because they never performed a proper static pressure test or thorough inspection. They just show up, do the bare minimum, and leave -- but still charge full price every time. And in commercial service, they know most people won't question it. This kind of neglect doesn't just waste money -- it shortens your system's lifespan and increases your long-term repair costs. Be careful. Ask the hard questions. Because unless you do, they won't...LOOK ELSEWHERE

Had a Bryant 5 ton variable speed heat pump / AC installed by Cencal. Robert (comfort specialist)…read moreexplained the process and different options available for a replacement unit. The installation technicians did a great installation, explaining the new thermostat and capabilities of the system. Cencal came highly recommended for their work quality and professionalism. Even dealing with Marc (Director of Field Operations), the company remained professional and committed to excellence.

I started with a call to Semper Solaris to inquire about installation of a couple of additional…read moresolar panels. Robert C. came to my home and went over the advantages of adding a few more panels that would still keep me in tier 1 status with the power company as well as consideration of adding a Powerwall III battery. Considering the increased power generating capacity of newer panels and storage capability of the Tesla battery, I was sold by the quality and value of the expanded system. The design and contract review was done online in a timely fashion and it was a swift transition to installation taking place in just one day, as the the lead installer (Antonio) was joined with two co-workers who explained how the project would move forward and answered all my questions. The work was complete by 3pm and I was extremely satisfied with the entire process. Thank you Semper Solaris for a quality job for a fellow veteran. Dan

We had a Solar City System put in over 10 years ago.Then we wanted to upgrade with a solar Battery…read moresystem. Semper Solaris was recommended by Tesla for the Power wall. Semper was very professional and gave us a reasonable price and guidance for tax credits at that time. The system with The Tesla Battery is excellent.I can control with an app. Now, we've been in the house over twenty years and it's time for another roof. Ken from Semper Solaris came over and we considered all the options and we received some credits for our loyalty. So the roof is almost complete and the team has been great.Excellent communication.We worked out some issues with the satellite TV and internet antenna with Tim and proceeded smoothly. The entire team has been very professional and clean up afterwards everyday they've worked. Love the new roof and gutters!

Guy was super helpful, communicated really well what was needed, saved me some money and was done…read morewith the job in 24 hrs. I am so grateful for his hard work. My house is no longer 57° inside. Very pleased, thank you.

Jeramie @Cool Guy changed my system out in my new home. He was organized, punctual and helped me to…read moremeet my budget goals by assisting me with all the information and options available. I came home from work and everything was done! I would like to add, I've referred Cool Guy to friends and family for service calls and replacements as well. I've heard nothing but good about Jeramie and the way he cares for people.

Honest great service. Alex arrived timely and was very informative. I was not home at the time,…read moreand he stayed in constant communication with me for any questions. He resolved our issue and made sure everything was in working order before he left . We would definitely recommend Cam's.

My furnace got serviced yesterday and I can't say enough about the fabulous service I get. Not only…read moreis the technician that did the work amazing, but so is the rest of the team. I don't think there is a way to make the care of my heating/air conditioning any easier. Or better. I have true peace of mind knowing the heat's going to work as temperatures fall.

Excellent service by Andy. He took his time on my ac maintenance service. He did a thorough job…read morethen explained everything he completed without scare tactics or pushing sales. Great job DeHart. You have gained new customers.

Communication has not been ideal. They text service confirmation to continue the duct work, while…read morewaiting for them to arrive was informed they completed the job the day before. Was told by Jason when we scheduled the the job that the filter would be changed. It wasn't. I'm disappointed.