I was surprised how good the service and quick, my iPhone 11 Pro is my only phone and being without…read moreit was like being without my right arm. Awesome business and the battery comes with a six month warranty. Titihana is reassuring, had my phone done within a short time.

The people that work here are 5 star but some of the prices are a little high. I realize this is…read morebecause this is a specialty store. The customer service is top notch and the have everything in batteries that you will ever need. Needed a battery replacement for a mobility scooter and they had it. They even tested it first to see if it was good before replacing it. Probably could have got them somewhere else a little cheaper but the convenience and customer service was worth a little extra.

I've been coming to these guys for years with all my phone issues. They are the most affordable…read morearound and always do an amazing job!

This guys are great they took care of my broken iPhone when Apple told me it would cost 3 times…read morewhat they charged and it was local! Will do business with them again and I highly recommend them..

I placed the order of a Dyson battery high capacity 9000 MAH , received a replacement only 216…read morecapacity. also it is hard to plug in and the screws don't fit in as well. I requested for a return shipping label but no response.

Battery USA has been a great company to work with! We bring our food truck there once a week and…read morethey have been so kind and helpful. They have also changed out batteries on my Jeep and been all around pleasant.

We tried to return a cord we purchased for only $30 one day later. The manager that works, there is…read moreextremely rude. There was a small tear in the bottom of the box. Nothing wrong with the cord. Apparently it just doesn't work with our plugs. She refused to take it back because there was a small tear in the bottom of the box. She even commented that she recognized me because I've been there many times before. Yes I told her I purchased two cell phones from you people and you won't take a $30 purchase that I have with a receipt. I would not recommend this location as they don't know how to treat clients specially that they would lose a client over a $30 purchase that is being returned in perfect condition with a small rip in the bottom of the box.

I am not sure where to begin, I went in to get an upgrade phone for my granddaughter and ended the…read moresame with 3 upgrades. Ethan greeted my at the door and one of the most respectful young men I've encountered at Verizon. He was very patient and thorough in explaining the different deals. Let me say, he is a great salesman! I am very pleased with my service today!!

Don was polite, professional, knowledgeable, and super-helpful to me (and then to my husband and…read moreme) as we were considering ways in which we could add our son to our mobile plan. He explained everything clearly without getting frustrated by our barrage of questions. I highly recommend Don (or any of the other employees we met tonight) for honest, clear explanations of options available at Verizon

Mitchell was helpful, but could've been more helpful. But the skinny guy with the dark green pants…read morewas very dismissive like he didn't care to help. I was trying to return my mom's home internet where VZW didn't provide a return label. I was going to upgrade my iPhone but I wouldn't dare spend my money in this location. I strongly dislike authorized retailers and have since I worked at VZW call center.

Karina was so great amazing customers service and she was very sweet and nice tread us with care…read moreand company and was very respectful towards us she was the best

Everyone, especially elderly folks, BEWARE! The manager, K gained my trust only to rip me off…read more Over a couple of days, I had worked with K to decide on a new phone to replace my 2015 model; during which time, he had gained my trust with his kindness. The day I went to purchase a phone, I was very patient while he helped the other clerk with customers several times; I was there for over an hr. For the phone I was purchasing he said he didn't make anything on the phone, so I felt for all of his help I would purchase the accessories because he said that's all he made a commission on. While K picked out the screen protector and was putting it on the phone, I picked out a case. There were no display prices or on the accessories. Twice I asked him how much for just the case, both times he said he didn't know because it was bundled, but stated he gave me a discount. I was not able to see the receipt until I paid. I wasn't even able to use the credit card machine myself; and, he had me sign upside down! When I saw I was charged $26.75 for the case and $26.75 for the screen protector, I tried to return them, but was told I could not; even though the receipt states I could within 14 days. He also kept all pkging. When I asked, he refused to call Metro CS, but called the cops on me. I have spoken to CS, which agrees I had been taken advantage of and those were unreasonable prices, Metro is investigating the price gouging. Go to Google Review to see receipt.

I always get a good deal there when I come across a cymbal or snare drum when I visit if I happen…read moreto be near there.

*ALERT* *ALERT* please be careful when dealing with this company they are known for finessing the…read moresystem. The "FIRE" that's has been under investigation caused them to lose my pawn. I tried to come and pay my pawn off before I've had knowledge of the so called "FIRE" (which looked more like robbery to me with the doors being ripped up and forced open) I was given a card and told to call back in a few days when the store would be open. The store did not open for weeks to come. I didn't stop at 1 call I called multiple times ( phone records for evidence) and each time I called the same response was given " The store will be open in about a week you can come and check if we your item". Over the course of the stores closing I've misplaced my wallet so I'm currently in the process of getting a replacement ID to pick up "my item". I was notified that I would still have to pay my full pawn fee plus a late fee. I'm an ok paying my original pawn fee but when a customer has come to pay for their item and they are unable too because of a problem on the company's side the least that can be done is to give an exception on the late fee which was not the customers fault. Also if they are going to charge the full amount plus late I feel as if I should be getting my ORIGINAL ITEM THAT I CAME IN WITH not one of your unsold REPLACEMENTS. As soon as I pick up my item I feel the need to file a report on this store. The way the situation was handled was very unorganized. I will now be boycotting CASH AMERICA Pawn Shop.

I recently had the pleasure of visiting the CC office in Sarasota on 41 by Einstein's Bagels…read more Takeesha, Reggie, and Robert are beyond great! Friendly, helpful, knowledgeable, and obliging. They're all happy to help with plan selection, choice of phone, and happy to share info. Wonderful experience.

Alpha knew I was less versed in all things tech (I'm nearly 75) and he patiently got me up and…read morerunning . I am very grateful! Thanks Alpha and Consumer Cellular Brandon Towne Center!