So we finally are nearing the end of Geolinks. Although they got it working, it is working super…read moreslow now. We pay $75 per month for 30 MBPS down / 10MBPS up but only get 17MBPS down and 1.5MBPS up so we are switching to 100MBPS Starlink for $50 per month. All that Geolinks would have needed to do to keep us happy would have been deliver most of the bandwidth that we pay for somewhat consistently. Image below: We have been hitting speeds like this consistently for several days. We called in a ticket and Geolinks promised dispatch which has never called. So another bad Yelp review and we are pretty much fed up. For this image I removed our IP Address and test IDs for privacy but the speeds are exactly what we are seeing .

I've been with Geolink for about 10 years, across 5 different warehouses from City of Industry to…read moreRedlands, CA. We run a logistics company and need fast, reliable internet with a static IP address. Here's why we picked Geolink: 1) Their installers are professional and know exactly what they're doing. The setup is always smooth and stress-free. 2) Their service is reliable. In the past 10 years, the internet only went down once--and that was during a windy day back when we were in Rancho Cucamonga. 3) The internet speed is always fast and stable. 4) Their tech support is helpful and easy to reach when we need them. Overall, Geolink has been a great partner with excellent service and support. I highly recommend them to other businesses. Thanks for keeping us connected for the past 10 years. Jimmy Tran CEO of Worldcraft Logistics LLC

This is A. Terrible company with no customer service. Try…read moreto call the number for 2 weeks. Straight left emails left text. Nobody ever responds. Internet hardly ever works. Always goes out has to be reset constantly. Stay away from this company.Do not waste your money with them

I've had abundance for over 5 years and I am so satisfied with the service. No contracts and no…read moresurprise bills like with other companies. I rarely have connection issues but when I do they are QUICK to fix it. This is an affordable option for internet without sacrificing quality. And bonus I support local. Thank you abundance!

Ivan and Alejandro were so helpful and kind our Phone technician also was awesome really appreciate…read morethe quick help and the kind welcome to the city.

Their sales tactics equate to downright harassment. A salesman showed up at our door and asked if…read morewe were interested in switching the Spectrum. My husband said we were interested and would like details sent to our email so that he could have time to compare pricing before ever agreeing to anything. They then called to schedule an installation appointment. We said we did not order an installation. They asked again if we wanted their services. We said at this point no. Then they called again to schedule an installation. We again said we did not order one and we would definitely not be ordering one in the future at this point. Then they called AGAIN.to confirm our installation appointment and said it was scheduled for the end of the week. We said we did not order installation or any service, that they needed to cancel. They said we had to call management to cancel or go online. We went online. There is no cancellation option. You have to call. We called. They said they had no order. Okay fine. Figured it was done. They showed up this morning for installation. It took calling three different numbers to finally get ahold of a manager to cancel an order we never made. The guy who showed up to install has said this has become a common tactic amongst their sales reps to try and get people to just comply with signing up. That is downright shady, inappropriate, and qualifies as harassment. We will never sign up for spectrum in the future if this is how they treat just potential customers.

We had an appointment set up to have Frontier Internet installed and Eddie was fantastic. We got…read morethe new Eero system with dual modems. Eddie was professional, knowledgeable and kind. We appreciated his customer service skills and quality workmanship. Great value and quality signal. Highly recommended.

Don't waste your time or money on this company or their products and services. They have been…read morebought by Verizon and the transition has been less than graceful by any measurable means. Their service technicians have been amazing. They are knowledgeable, reliable and frankly the best part of the entire company. Customer support reps are short term contractors (high turnover by design) who have the knowledge of they prompts they are given which are greatly disconnected from the regions they take calls for. I've had two calls with them for trouble shooting the intermittent service we were getting. Both calls lasted a full hour and both gave advice that contradicted what the technicians said after they came out to resolve the problems. One told me to get rid of my coaxle cable and a technician would run a different cable to fix the problem free of charge. The technician came out and was blown away that I was advised to get rid of it and he had to wave the charges for the install. I won't continue this saga with further examples and details, but please know there is more. It's been the worst experience and has me thinking that I should be able to invoice them for all of the time I have spent working on getting the service to run properly, scheduling and being available to technicians and for the wild goose chase of trying to return the equipment to non-existent stores that are still listed as valid addresses. Your time would be better trying to get milk from a duck than getting this service to work.

I am aware that I am the first person in history to leave a GLOWING review of a "cable company",…read morebut here goes! My internet stopped for no known reason last week. Since I couldn't look up the help number, I just drove to this location. It was well staffed, despite the crowd of customers. A pleasant guy, Jason, came up almost immediately and advised me that it might be the modem. He said to come back with it and they'd switch it, and to ask for him. I drove home (10 minutes), got it, and came back. Jason was "in the back" (lunch?) but a nice guy named Jonathan immediately grasped what was needed and issued me a new modem. Time elapsed: another 10 minutes. I was as pleased as could be - until I got it home and properly set it up, then logged in to initiate. It made me issue myself a security passcode - six times in a row! I wasn't doing anything wrong! So I called the support number and...was on hold for only a few seconds before Damian/Damien in Texas picked up, handled it, and I'm happy as can be. I have NEVER had a more PLEASANT experience with any internet provider! They've obviously upped their game, probably companywide, but for certain in Oxnard. THANK YOU to Jason and Jonathan. Five stars to you both!

Absolutely terrible customer service…read more We've been Spectrum customers for 9 years and have visited this location many times. Unfortunately, this isn't the first time we've experienced poor customer service here, but we've always let it go and given them another chance. We had to come in for a new physical SIM card because of an issue on Spectrum's end. For the past 2 months, we've had an open ticket after a random phone that doesn't belong to us was mistakenly added to our account. Once Spectrum finally began resolving the issue, they told my husband to visit the store for a replacement SIM card. After the new SIM card was installed, his phone completely stopped working. He couldn't make or receive calls, send or receive texts, or use cellular data. We scheduled the very first appointment available, which wasn't until 4:00 p.m. We came in as soon as we could. While we were in the store, we were also on the phone with Spectrum Customer Service trying to activate one of our watches. The representative on the phone was incredibly patient, kind, and spent over an hour and a half helping us until the watch was finally fixed. We truly appreciated her. The experience inside the store was the complete opposite. The employee helping us was polite at first, but once he couldn't fix the SIM card issue, it felt like no one wanted to help anymore. My husband simply said, "This is ridiculous. I shouldn't have to buy a new phone just because of this." Without anyone even speaking to her, the manager--a shorter woman with short hair--yelled across the store that we couldn't trade in or buy a phone because it takes over two hours, that we should have come earlier or made an appointment, and that they were closing in 20 minutes. I repeatedly explained that we did make an appt as soon as one was available, and the earliest opening was 4p.m. She ignored what I was saying and just kept repeating, "Not my problem." When we briefly considered getting a new phone, we even showed the staff that the next available appointment online was also around 3or 4p.m., just like ours. If the process truly requires over 2 hours, then why are appointments still being offered that late in the day? That makes no sense. Honestly, if you're reading this and thinking an appointment matters, based on our experience, it really didn't. The store was nearly empty. There were 4 other representatives, including the manager, standing around at their desk while walk-in customers were being helped as they came in. If appointments are required or are going to be used as an excuse, then they should actually serve a purpose. She also told us if we wanted help, we could go to Best Buy and see Geek Squad instead. Hearing a Spectrum manager tell paying customers to go somewhere else because she didn't want to help was incredibly unprofessional. Every time I tried to calmly explain the situation, she interrupted, raised her voice, and continued repeating that it wasn't her problem. Eventually my husband became frustrated and raised his voice as well. While he later apologized--which was the right thing to do--I honestly don't think she deserved one. I normally believe everyone deserves an apology when things get heated, but she was never respectful, welcoming, or warm throughout the entire interaction. As the manager, she should have been the one setting the tone and helping de-escalate the situation, not making it worse. Instead, she continued threatening that she didn't have to sell us a phone and that we could leave, even though they weren't actually helping us in the first place. I'm honestly not sure how someone with that attitude is in a management position. Even the Spectrum Customer Service representative on the phone overheard the interaction and commented that the employees were not speaking to us appropriately. She also mentioned that every Spectrum store should have staff who can assist customers with technical issues, not just sales. If you're in Oxnard and need to visit this Spectrum location, I would recommend going somewhere else. The manager's attitude was rude, dismissive, condescending, and completely lacking in professionalism. A manager should lead by example, de-escalate difficult situations, and treat customers with respect. Unfortunately, that was not the experience we had here.

The company respond immediately to My concern and end up…read moresending a tech person as a courtesy to My house to verify that the system runs smoothly . Amazing

Christa has always been professional, polite and helpful when calling and provides us with…read moreinformative, factual response to resolve all payment issues and technical referrals. She is an asset to the firm. Jonathan the technician came to our house on time and resolved the technical issue in less than 5 minutes finding the Internet Cord required to be replaced. Answered all technical questions we had and did it with a genuine smile and was polite and courteous to my wife at all times and even took his shoes off when entering are condo unit before even being asked to do so as he saw the obvious shoes on the floor in front of him. We are thankful we did not have to replace the router or modem just yet and were explained that in the future they will only be rented to us on a monthly basis and not offered for purchase

I'd like to share a great experience I had today at Verizon Wireless. Alfredo assisted me with…read moregetting my new phone, and he was absolutely wonderful to work with. He was very kind, helpful, and informative throughout the entire process. He took the time to answer all of my questions and made sure everything was set up smoothly. Thank you, Alfredo, for providing such excellent customer service!

I forgot to check in but I wanted to say that my experience here at this corporate store location…read morewas great! The young lady who helped me was so sweet and progressive! (Wish I got her name) I had to turn in my phone as I upgraded at the corporate Verizon store in Simi Valley (also a great customer service location) so after dumping my phone I brought it over to this location. Easy peezy!

I have used Advantage Telecom for my business needs since early 2019. They were a refreshing…read morechange from my old vendor. Their staff is friendly and professional. My only service calls which were quickly handled were due to my own neglect to clear my voicemails and even then, they were happy to accommodate me. I would highly recommend them.

At The HR Firm, Advantage Telecom has been our preferred internet and phone service provider for…read moreover 5 years now. The quality of their service and the professionalism of their crew is fantastic. Advantage Telecom is always FAST to respond to service requests and when you call you always are greeted by a bright cheery person and not a computer generated voice. We highly recommend Advantage Telecom if you want the most from your internet or phone service!