My iPhone screen was absolutely smashed but phone repair and more fixed it really fast! Price was…read morecheaper than other stores in the Tampa Bay Area and the service (15 minutes) was the fastest I've ever had. Cannot recommend them enough! Clean store and helpful customer service. Also had my daughter's iPhone LCD repaired 2 days later and once again great and fast service!

WONDERFUL EXPERIENCE. This was an experience I had awhile ago, but am just now getting around to…read morewriting my review. I had an iPhone 14 Pro Max and it had been completely destroyed by water I mean almost everything inside of it needed to be repaired as it was rusted badly. I had a situation with my financial stability the staff there were very understanding and held my phone there for a while. They did everything they could to help me and fix my phone. I got back with everything in shape the phone worker perfectly. They didn't make me feel judged or uncomfortable. I highly highly recommend this place for any electronic repair service they have. They are amazing at their job, absolutely wonderful. They knew exactly what to do and how to do it. I should have wrote this review a long long time ago but it just for some reason dawned on me today that I never wrote my review. I still use the same phone today in fact I'm typing this right now on it and it's perfect which is amazing because the inside was destroyed. Not only great, hard workers, but great people as well.

Ten stars on a five star scale! Here's the story - I took my iPad Pro to the place across the…read morestreet from BatteriesPlus for repair... Week One - I was told it would be a week's wait for the battery. Week Two - I got a call saying the parts were in. Dropped off my iPad and was told a 24 hour turnaround. Week Three - I called, hearing nothing. The place across the street now tells me all the parts were NOT in... Week Three plus a day - My iPad was returned with UNREPAIRED. I was told the battery was fine, and it must be a "motherboard problem." Oh yeah - when I picked up my iPad, it seems the place across the street gave me a few bonus white pixels in my screen when they reinstalled the battery improperly. THEN I WISED UP AND TOOK MY IPAD TO BATTERIES PLUS Week One - Had to wait for the battery to come in. Week One plus a day - Batteries Plus installed my new battery, FIXED the white pixel problem with my screen. It seems the place across the street kinked some of the battery wires during their attempt to fix the iPad, causing pressure on the back side of the screen. In summary - Batteries Plus fixed my iPad when they said they would. Batteries Plus kept me posted every step of the way. Batteries Plus fixed the white pixels in my screen due to the attempt at repair from the place across the street. Batteries Plus correctly diagnosed my iPad problem as a battery issue. Batteries Plus fixed it in 24 hours. They kept their promise. Best of all? Batteries Plus did all this for FIFTY BUCKS CHEAPER than the quote from the place across the street.

I took my Apple iPad Air to get a new battery in it and the woman changing the battery broke my…read morescreen. She said she had another one at another location and I could pick it up later in the week after she got that from the other location. Well, it wasn't the exact same face plate and it never worked properly after that. It kept shutting itself down. This was over a year ago and I didn't report it immediately. I knew that they wouldn't know who the tech was that broke it.

They are to expensive and increased price without notice…read more Staff are not friendly at all

Turning in equipment was ez. Greeted promptly and directed where to go lines were rather long and…read moreseemed to drag on and on.

Went in today, and Nate Walker was an amazing help to me and my dad . We will definitely be going…read moreback and hopefully with Nate. Very friendly and helpful guy!

Stevie the one with the lil bun on the Top of his head doesn't respect the customers that put's the…read morefood on his table, although I arrived with all ID and all pertinent information to acquire a simple print out of a past billing statement. Stevie claimed I needed my wife present which was later found out she was Not needed as I was a Manager on the account costing me 2 round trips and 1 1/2 hours of wasted time and $10 in gas. I had explained to Stevie my wife was awaiting surgery and could not make the trip and I had her ID with me and she was available to speak on the phone all to No avail. I am not sure if it was incompetence or Stevies special time of the month that made the problem.. The next day the Manager corrected the problem professionally and politely which was appreciated! Thank You Danielle!

We had my daughters IPhone 7 Plus fixed here originally because of a cracked screen. The phone…read moreseemed fine for a few months. Then she showed me where the phone screen was starting to lift. We took the phone in and the salesperson is trying to make us pay to have it fixed again stating it was due to heat from maybe leaving it in a car or something.......She is not old enough to drive so how is it being left in the heat when it is with her at all times. I will never use this company again they didn't even try to make it right. Very poor customer service!!! I will be sure to spread the word and never use them again!!!

Wow unbelieveable customer service by Jose at the shop. His prices are fair and very reasonable…read more Will definitely recommend my friends here !

Great store. Cricket is a great carrier. Cricket takes care of you in a timely manner and the…read morecustomer service is top-notch. I've only had to come into the store once and my problem was fixed in a minute or two. Don't look at the rest when you can have the best Cricket Wireless.

I was so happy to meet the new manager Moe and his new worker Johnny, they are very attentive and…read moregive you 100% of their time, you dont walk out without being satisfied your purchase.