We truly can't say enough good things about this clinic and Dr. Kraabel. I'll be the first to admit…read morethat I'm a bit high maintenance when it comes to my dog, Louise but we have never had a vet communicate as clearly, consistently, and compassionately as he does. He always takes the time to ease my concerns while still being incredibly thorough, and he explains everything in a way that's easy to understand without ever feeling rushed. Louise is a very anxious senior dog, and he genuinely understands her needs. He goes out of his way to make her visits as low-stress as possible and knows exactly how to handle her. That level of care means everything to us. He's also been proactive and thoughtful in Louise's care by helping refer us to a specialist when she needed a procedure and even checking in on her afterward, which we deeply appreciated. On top of that, he's been very accommodating of the fact that we live on an island, making scheduling and logistics much easier for us. The entire staff is just as wonderful. They are kind, patient, organized, and incredibly communicative. Even though Louise may never love going to the vet, my husband and I absolutely love this place and feel so grateful to have found them. Thank you Dr. Kraabel!

We had one of the hardest decisions to make to put our baby girl to rest. I reached out to get a…read morequote for the procedure and was met with sympathy and understanding. Jasmine and Carine at the front were gentle and thoughtful with how they reviewed everything that would happen. When we arrived they put us in a room for privacy. They weren't in your face about insensitive subjects like billing etc. They understood the grief we were facing and acted accordingly. Dr. Teberg was very thorough and helped us in the most difficult time. She was sweet and gentle with our baby girl. The office was clean and well maintained. I wish we had found them sooner to take care of all our pet needs. I would recommend this vet to anyone who asked.

Thank you for being our vet for Storm and Leeloo…read more Dr. Norstrem is very knowledgeable and always takes care of our Husky and our Mix GDane/ Gshep. His staff is amazing too, even assisting us when we need help outside of appointments. Thanks for all you do as a veterinarian practice.

BEST vet in Seattle. Dr Norstrem is an amazing animal doctor. He is very knowledgeable and after…read moreyou 20+ years of having him as our family pet doc, his entire office staff is equally as wonderful. We see the same employees year after - always a great sign of a great boss. LOVE Crestwood!!!

This review was originally posted in 2023. It needed to be edited, which is the reason for the…read moreresubmission. There is a reason why this practice has a high turnover rate of staff. I would encourage anyone reading to take heed to the many other negative reviews left for this business by other customers. I brought my dog to this clinic off and on for about 3 years. I mainly went for anal gland expression as they are the cheapest in Federal Way for that service. They had always provided curbside service. Curbside service was the norm during the scamdemic for virtually every veterinary practice. Britney helped us during our most recent visit, and she claimed to be an office manager. She said I needed to come inside in order to check in. I explained that I was disabled and didn't bring my walker with me, because curbside service had always been provided. Britney said that curbside service had never been routinely offered, which wasn't true. She offered to assist me with ambulating to and from the office, which was appreciated. However inside of the office, the only seating available were plastic fold up chairs. There was also a long line which would involve prolonged standing. Both of these conditions aren't compatible with someone who has a disability. Curbside service was still being advertised on their front door and their website. I pointed this out and was again denied accommodation. I calmly, politely, and respectfully let Britney know that I would be contacting the ADA and/or The Human Rights Commission due to their refusal to provide accommodation. After this statement was made, Britney agreed to curbside service. When she returned my dog to my car, she said their clinic was not willing to provide service to me again. I asked why and she replied, "Because you threatened us even though we offered to help you". Britney's response might be understandable had I been disrespectful, rude, or raised my voice, but I remained calm, polite, and respectful during each interaction with her. I wasn't angry, I was dumbfounded. In shock. I later tried reaching out to the ADA and the Human Rights Commission, but a real person wasn't available to speak with. There was an outgoing recorded message stating that they weren't accepting any more reports/complaints. This was likely due to being inundated with reports/complaints during the scamdemic. It's a shame that this business was never held accountable for the (likely) illegal way they chose to conduct themselves.

They were a scam the vet did not Examine my baby girl…read morepebbles didn't really seem intrested in taking care of her at all the asstiant seemed off in a world of her own kept repeating herself(I have proof) and from the getgo was just strange/had to wait out on car for them to get us,I'm guessing that had something to do with COVID days but idk there WAVER said they can record our pets and money were not intitled to any proceeds.i felt weird from the very start,don't have $ for private vet I should have listened to my gut !!!drove off but I didn't so I gave them there $68.00 no matter what fee And left wouldnt let them give pebbles rabies shot will go elsewhere to get that Monday . Look bottom line if you choose to go there after reading my rant I'm afraid you'll regret it this is NOT a carring vet I hope anyone that reads this believes me and goes elsewhere here's some p ics all the best to all .our fur babies are worth more than this .my stars revue is -2

Paid my first visit today. Was very impressed with their patience, the attention to detail paid to…read moremy pet, and the time spent educating me on how to better care for her. Very pleased.

I'm so grateful I found this clinic! they are the sweetest people, very professional, you can see…read morethey really care. my dog is a rescued dog from an illegal farm at South Korea, he gets anxious when strangers touch him or grabbing him. After 3 previous attempts to put him vaccines at other places, this was the only clinic who really cared about him and treated him with love and supported him. I feel so much relief that now I've an excellent place to take my dog.

We moved here when our long time Vet opened a new facility and hired a bunch of new staff. Suddenly…read morea follow-up check took all day and came with a list of tests. Hey the dog is better that"s enough. My daughter recommended Sacajawea Yes, she had to drive further (as do I) but the service his great as the staff listens. Last week our 6 year old needed teeth cleaning. She had bad breathe and her gums were bad. The first they did was a blood test to see how she would tolerate anesthesia I dropped her off then got updates dates. The hospital called to say they had stated, then an update that gave her physical condition. then when they finished. Clearly, we weren't forgotten. Finally, they gave a pickup time. Which they kept. since then if have received a couple of calls asking how she is doing. As to the review about being late for an appointment. I've been late. The staff explained the reason and I make the attempt to be on time.

The review below, that Sacajawea added,without my consent was how we felt before we found out what…read morea FRAUD DR Virgin really is. She would always pretend to feel Littlebits kidneys. It turns out she only had 1. Do not go to dr Virgin. Once again, she is a complete, and total FRAUD. Do not trust this woman around your pet. We regret that we trusted her.

I've been taking Max, my Standard Schnauzer to Marine View Veterinary Hospital since December 2023…read morejust after bringing him home from the breeder. I can't thank Dr. Felts, Dr. Jon and all the staff enough for their attention and excellent care they give Max. Appointments are very accommodating and on-line presence is very convenient. Thank you again to all!!!

What a great find! Just got a new puppy and we were determined to find the right vet after not…read morehaving great experiences with our previous one. The staff here is amazing. They also offer Saturday appointments. The front desk person is so friendly and Dr Jon is the best. Our puppy loves him and he clearly loves what he does. He doesn't push you to do anything. Gives you options. And takes things slow. It's nice to feel like he has the dogs beat interest at heart. We are lucky to have found such a caring place.

I will never go anywhere else! My (not so friendly) cat had mats we just couldn't get out. I called…read morethe cat doctor and not only did they get me in next day, they were AMAZING! I was fully expecting my cat to freak out and that we would have to sedate her, but they were able to shave her, saving me time, money, and stress! We are all so happy, and the staff were great! I'll for sure be bringing my cats here from now on! I'm

About a year ago we took our cat to her usual vet when she started vomiting and having diarrhea…read morefrequently. He prescribed steroids. Her condition didn't improve so we took her to The Cat Doctor, where I had taken a previous cat. They did blood and urine tests and discovered the steroids had given her diabetes. The Cat Doctor prescribed insulin, but didn't address the vomiting and diarrhea, instead telling us to bring her back in a week. When we brought her back, she no longer had diabetes but was still vomiting and having diarrhea. The doctor told us to try changing her diet. When that didn't help, the doctor had her x-rayed. She told us she didn't know what was wrong and would need to do an ultrasound and it would cost $4k. We couldn't afford that, so for this entire year we've been doing our best to manage it with probiotics, diet and over the counter medication. We managed to significantly reduce the vomiting, but her diarrhea has gotten extremely worse, food is going right through her and she's hungry all the time. She clearly feels terrible. I called around to numerous vets, emergency rooms, urgent cares, and a veterinary diagnostic imaging service. I found out that an ultrasound costs only $750. When I spoke with the receptionist at The Cat Doctor, she confirmed the price. But since it's been a year, they want us to do all the same tests again (blood, urine, fecal, glucose and xrays) in addition to the ultrasound. So basically, we paid a bunch of money for almost nothing, didn't get the ultrasound she needed because we were misquoted by over $3k, our cat has been suffering for a year, and now we have to pay for all the same things again plus the ultrasound, all because The Cat Doctor vet grossly misquoted the cost of an ultrasound. We've been offered no reduced costs for her care, or even an apology for the vet's mistake. Now, we have to wait 10 days for her appointment, and we're extremely worried about her health. I called 3 emergency rooms and numerous vet, and was told they couldn't help because they don't do ultrasounds. I'm praying my cat survives long enough for her appointment with The Cat Doctor. I have found a couple of Urgent Cares that MIGHT do ultrasounds, just hoping she won't need urgent care because we simply can't afford it.

Brought my cat in for a urinary blockage and the staff was super nice and let me in, took him in…read morefor surgery the same night. Safe to say everything went great and he's much better! They keep it as affordable as you can get, especially in terms of emergency prices! Definitely recommend.

Had a great experience here. My dog got bit on a Sunday afternoon. This vet was open. My dog ended…read moreup needing surgery. They explained everything in detail and all went as planned. I would recommend this facility.