Reasonable care can accommodate rushed scheduled appointments. Compassionate staff and doctors…read more Have had to go allot and great getting in most times same day.

I wouldn't trust anyone with my animals expect twin lakes. They went above and way beyond. 60…read moreyears of vet care i know what I'm talking about.i love this vet, and trust them Never had such good care .they deserve a big red heart, the whole from me for saving my animals.

We truly can't say enough good things about this clinic and Dr. Kraabel. I'll be the first to admit…read morethat I'm a bit high maintenance when it comes to my dog, Louise but we have never had a vet communicate as clearly, consistently, and compassionately as he does. He always takes the time to ease my concerns while still being incredibly thorough, and he explains everything in a way that's easy to understand without ever feeling rushed. Louise is a very anxious senior dog, and he genuinely understands her needs. He goes out of his way to make her visits as low-stress as possible and knows exactly how to handle her. That level of care means everything to us. He's also been proactive and thoughtful in Louise's care by helping refer us to a specialist when she needed a procedure and even checking in on her afterward, which we deeply appreciated. On top of that, he's been very accommodating of the fact that we live on an island, making scheduling and logistics much easier for us. The entire staff is just as wonderful. They are kind, patient, organized, and incredibly communicative. Even though Louise may never love going to the vet, my husband and I absolutely love this place and feel so grateful to have found them. Thank you Dr. Kraabel!

We had one of the hardest decisions to make to put our baby girl to rest. I reached out to get a…read morequote for the procedure and was met with sympathy and understanding. Jasmine and Carine at the front were gentle and thoughtful with how they reviewed everything that would happen. When we arrived they put us in a room for privacy. They weren't in your face about insensitive subjects like billing etc. They understood the grief we were facing and acted accordingly. Dr. Teberg was very thorough and helped us in the most difficult time. She was sweet and gentle with our baby girl. The office was clean and well maintained. I wish we had found them sooner to take care of all our pet needs. I would recommend this vet to anyone who asked.

Thank you for being our vet for Storm and Leeloo…read more Dr. Norstrem is very knowledgeable and always takes care of our Husky and our Mix GDane/ Gshep. His staff is amazing too, even assisting us when we need help outside of appointments. Thanks for all you do as a veterinarian practice.

BEST vet in Seattle. Dr Norstrem is an amazing animal doctor. He is very knowledgeable and after…read moreyou 20+ years of having him as our family pet doc, his entire office staff is equally as wonderful. We see the same employees year after - always a great sign of a great boss. LOVE Crestwood!!!

This review was originally posted in 2023. It needed to be edited, which is the reason for the…read moreresubmission. There is a reason why this practice has a high turnover rate of staff. I would encourage anyone reading to take heed to the many other negative reviews left for this business by other customers. I brought my dog to this clinic off and on for about 3 years. I mainly went for anal gland expression as they are the cheapest in Federal Way for that service. They had always provided curbside service. Curbside service was the norm during the scamdemic for virtually every veterinary practice. Britney helped us during our most recent visit, and she claimed to be an office manager. She said I needed to come inside in order to check in. I explained that I was disabled and didn't bring my walker with me, because curbside service had always been provided. Britney said that curbside service had never been routinely offered, which wasn't true. She offered to assist me with ambulating to and from the office, which was appreciated. However inside of the office, the only seating available were plastic fold up chairs. There was also a long line which would involve prolonged standing. Both of these conditions aren't compatible with someone who has a disability. Curbside service was still being advertised on their front door and their website. I pointed this out and was again denied accommodation. I calmly, politely, and respectfully let Britney know that I would be contacting the ADA and/or The Human Rights Commission due to their refusal to provide accommodation. After this statement was made, Britney agreed to curbside service. When she returned my dog to my car, she said their clinic was not willing to provide service to me again. I asked why and she replied, "Because you threatened us even though we offered to help you". Britney's response might be understandable had I been disrespectful, rude, or raised my voice, but I remained calm, polite, and respectful during each interaction with her. I wasn't angry, I was dumbfounded. In shock. I later tried reaching out to the ADA and the Human Rights Commission, but a real person wasn't available to speak with. There was an outgoing recorded message stating that they weren't accepting any more reports/complaints. This was likely due to being inundated with reports/complaints during the scamdemic. It's a shame that this business was never held accountable for the (likely) illegal way they chose to conduct themselves.

They were a scam the vet did not Examine my baby girl…read morepebbles didn't really seem intrested in taking care of her at all the asstiant seemed off in a world of her own kept repeating herself(I have proof) and from the getgo was just strange/had to wait out on car for them to get us,I'm guessing that had something to do with COVID days but idk there WAVER said they can record our pets and money were not intitled to any proceeds.i felt weird from the very start,don't have $ for private vet I should have listened to my gut !!!drove off but I didn't so I gave them there $68.00 no matter what fee And left wouldnt let them give pebbles rabies shot will go elsewhere to get that Monday . Look bottom line if you choose to go there after reading my rant I'm afraid you'll regret it this is NOT a carring vet I hope anyone that reads this believes me and goes elsewhere here's some p ics all the best to all .our fur babies are worth more than this .my stars revue is -2

Paid my first visit today. Was very impressed with their patience, the attention to detail paid to…read moremy pet, and the time spent educating me on how to better care for her. Very pleased.

I'm so grateful I found this clinic! they are the sweetest people, very professional, you can see…read morethey really care. my dog is a rescued dog from an illegal farm at South Korea, he gets anxious when strangers touch him or grabbing him. After 3 previous attempts to put him vaccines at other places, this was the only clinic who really cared about him and treated him with love and supported him. I feel so much relief that now I've an excellent place to take my dog.

The review below, that Sacajawea added,without my consent was how we felt before we found out what…read morea FRAUD DR Virgin really is. She would always pretend to feel Littlebits kidneys. It turns out she only had 1. Do not go to dr Virgin. Once again, she is a complete, and total FRAUD. Do not trust this woman around your pet. We regret that we trusted her.

We moved here when our long time Vet opened a new facility and hired a bunch of new staff. Suddenly…read morea follow-up check took all day and came with a list of tests. Hey the dog is better that"s enough. My daughter recommended Sacajawea Yes, she had to drive further (as do I) but the service his great as the staff listens. Last week our 6 year old needed teeth cleaning. She had bad breathe and her gums were bad. The first they did was a blood test to see how she would tolerate anesthesia I dropped her off then got updates dates. The hospital called to say they had stated, then an update that gave her physical condition. then when they finished. Clearly, we weren't forgotten. Finally, they gave a pickup time. Which they kept. since then if have received a couple of calls asking how she is doing. As to the review about being late for an appointment. I've been late. The staff explained the reason and I make the attempt to be on time.

For standard daily care, they are fine. The vets are typically personable and seem to care about my…read moreanimals but not be incredibly intelligent nor read the last vets notes at all. I had a terrible experience with my dog getting neutered here - I voiced concerns with my dog's after care for DAYS, it was brushed off as normal, he started pooping blood, stopped eating, and couldn't lift his head and they said that's normal here are some probiotics. What really bothered me was that the front office staff would not let me talk to the vet or vet tech, would not let me make an emergency appointment so the vet could get eyes on him - nothing. I had to make an appointment that was weeks out/their next available. The front office staff continually talked down to me and stated my dog was fine and to stop calling. Thankfully my husband decided we had enough of their behavior and lack of care, we took him to VEG ER in federal way where we had a fantastic experience with vets that cared for his well being and his after treatment/follow ups. They were incredible. You don't have surgery and then get NO after care or ability to come in, such as what happened at Marine View Vet. The rudest from office staff I have ever talked to in any facility animal or human. I do not recommend this facility or their staff.

Wonderful business with great doctors and staff!!!! We…read morebrought our female golden retriever here after being scared to death by DMVH. She loves it here, coming in ready to give everyone kisses! First visit with Dr. John and he was excellent with her. He got down on floor with her and she was loving it! Dr. Gabby did her spay and she Did fantastic without girl.

I will never go anywhere else! My (not so friendly) cat had mats we just couldn't get out. I called…read morethe cat doctor and not only did they get me in next day, they were AMAZING! I was fully expecting my cat to freak out and that we would have to sedate her, but they were able to shave her, saving me time, money, and stress! We are all so happy, and the staff were great! I'll for sure be bringing my cats here from now on! I'm

9/16/26 UPDATE on my previous review: After several months…read moreand thousands of dollars for care from the Cat Doctor, there has been no improvement. The vet finally told us he couldn't do any more to help our cat so referred us to Summit Veterinary Referral Center for specialized care. We now are paying $800 for a FULL ultrasound by an actual radiologist, because at the Cat Doctor she was given only a partial ultrasound, which cost us several hundred dollars. So after getting chewed out, lectured, and threatened to withhold care by that vet because he insisted his wife, the other vet we had seen there previously, would never have quoted us $4k for an ultrasound, and he even called me a liar, stating his reception did not quote me $750 for an ultrasound....our cat is still as sick as she was the first time we brought her to the Cat Doctor. Also, at Summit, we were quoted $4k to $5k for procedures that would need to be done AFTER the ultrasound. So it's clear to me now that the Cat Doctor vet knew full well his wife vet had quoted us $4k for the ultrasound Plus post- ultrasound procedures-we had just misunderstood the quote included procedures too-and that a FULL Ultrasound DOES cost at least $750, but instead of saying so, he was all about angrily telling us we were wrong about everything and threatened to not treat our cat if we continued to insist we were telling the truth. We wasted thousands of dollars and months of lost time at the Cat Doctor AND suffered verbal abuse by the vet.

I have been to this location 3x's in the past year due to my Cat Jamesy Boy being an in and outdoor…read morecat who likes to get into fights. My third time here was a hefty bill but it was worth it because he was in great hands. The Dr took great care of him and resured that it wasn't my doing since I felt so bad this is his third visit. Upon pick up the Dr came in and spoke to me about Jamesy boy and how the surgery went. I felt that was very personal and made me feel how much he cares for his job. THE staff is also amazing and really good at explaining details about after care. I truly appreciate this location. Thank you!

We took my dog to affordable emergency vet clinic in Auburn. The wait time was short and he was…read moreseen by the doctor right away. Dr. Brown was very experienced and the whole staff was amazing.

We love A Small Animal Hospital! Over the years, Dr Amy and her staff have cared for our dogs and…read moretalked us through some difficult times and decisions with grace and compassion. We changed providers at one point for convenience but returned right away due to the care our beloved pets have received at A Small Animal Hospital!

I've brought 2 of my dogs here for last minute, urgent visits. First visit back in 2017 for my…read moreAnatolian Shepherd that was 75lbs at 8months old. The vet and vet tech were amazing with her. Amelia figured out very quickly that she had pano, a large breed puppy growing pains type issue. Thankfully nothing serious. 2nd visit was the day before Thanksgiving 2024. I had originally scheduled my Anatolian to come in for an enlarged lymph gland, but quickly realized that morning that my Golden needed to be seen more urgently. Got my Golden seen that day and realized she had Pyrometra which is extremely dangerous and fatal if not treated quickly. The vet did her surgery on December 1st and saved her life! Her uterus was extremely large, thankfully hadn't burst yet. This vet knows what she is doing! Listen to her advice. Make sure you have good pet insurance (mine is PETS Best) and a high limit credit card for these types of emergencies. I spent almost $4,000 here for everything including surgery, but it didn't matter because my dog is still alive! I told them what I wanted done and they did those things only. I never got pressured or forced into more work than was necessary. I appreciate this vet so much and would highly recommend her and would bring my dogs here again if needed.