We love A Small Animal Hospital! Over the years, Dr Amy and her staff have cared for our dogs and…read moretalked us through some difficult times and decisions with grace and compassion. We changed providers at one point for convenience but returned right away due to the care our beloved pets have received at A Small Animal Hospital!

I've brought 2 of my dogs here for last minute, urgent visits. First visit back in 2017 for my…read moreAnatolian Shepherd that was 75lbs at 8months old. The vet and vet tech were amazing with her. Amelia figured out very quickly that she had pano, a large breed puppy growing pains type issue. Thankfully nothing serious. 2nd visit was the day before Thanksgiving 2024. I had originally scheduled my Anatolian to come in for an enlarged lymph gland, but quickly realized that morning that my Golden needed to be seen more urgently. Got my Golden seen that day and realized she had Pyrometra which is extremely dangerous and fatal if not treated quickly. The vet did her surgery on December 1st and saved her life! Her uterus was extremely large, thankfully hadn't burst yet. This vet knows what she is doing! Listen to her advice. Make sure you have good pet insurance (mine is PETS Best) and a high limit credit card for these types of emergencies. I spent almost $4,000 here for everything including surgery, but it didn't matter because my dog is still alive! I told them what I wanted done and they did those things only. I never got pressured or forced into more work than was necessary. I appreciate this vet so much and would highly recommend her and would bring my dogs here again if needed.

McMillin has been our family's vet of choice since 2002. Dr Emerson is knowledgeable and no…read morenonsense, which I very much appreciate. The prices have remained reasonable and the quality of care has not suffered. He has gone above and beyond for our babies and I highly recommend Dr Emerson and McMillin Animal Hospital.

Seven times out of ten, we have been disappointed and frustrated, but they are often available in…read moreemergencies, which is appreciated. They will scan chips of found dogs, which has helped us significantly with reuniting families in the area. Another pro is that if they do not have the exact amount/ bottle of meds needed, they will send you with more rather than less. Unfortunately, the staff is extremely disorganized, always late, and several times we've had to come back and pay for a second appointment there or elsewhere because our animals hadn't received everything they needed. What is offered and the price will vary based on which staff person you are talking to. Anticipate being charged more than quoted. If someone doesn't show up for work, everyone is going to hear about it - sounds like a pretty toxic working environment and that the staff does not get along. Tip: You won't get a call back; just text them.

Timber Ridge has been our vet of choice the last six years. I'm not a fan of corporate vet clinics…read moreand thrilled to find a private practice. It feels more personal and cozy to me. The vet techs and doctors are always so great at explaining things and transparent about costs. I can tell they genuinely care about animals. My dog was never socialized before we got him. We got him during Covid and he was (roughly) seven months old and was found in a barn in Yakima along with four other dogs. He's friendly, but always sooooo scared in social setting, especially at the vet. Timber Ridge is always so patient with him and they never make me feel bad about his social anxiety (something I've experienced at other vet clinics). On to my experience yesterday, I brought in my pup for an urgent care visit for a skin condition. I dropped him off and went home. After dinner, I looked at the clock and it was nearing closing time. I called and found out they had a vet emergency and it pushed everyone's appointment back. It was a Friday night, I'm sure the staff all had other places they would rather be, but they stayed open late, took care of the emergency, and all the pets under their care. I'm grateful I found a clinic that is so kind, patient, and caring. Keep doing what you're doing! I appreciate you all!

I want to give a shout out to Timber Ridge Animal Hospital! I brought my senior Aussie to an urgent…read morecare appointment yesterday for 3rd degree burns and they went above and beyond for us! The care was excellent and the staff was compassionate and wonderful. This was my first time here and stress and worry were already very high because of my dogs injuries. I wouldn't hesitate to bring any pet to them for care in the future and will be bringing my Aussie back for the many follow up appointments she will need. Thank you Timber Ridge!

I bring my dog and cat there. They are on time and treat my sweeties very well. Drs and vet techs…read moreare competent.

Outstanding Emergency Care and Compassion…read more I brought my cat, Gavin, to Edgewood Veterinary Clinic for an urgent emergency. He was unable to urinate and had been throwing up, and the team quickly diagnosed him with crystals blocking his urethra. He required immediate surgery to place a catheter and received IV fluids to restart his kidneys. The care Gavin received was nothing short of exceptional. The entire staff, from the front desk to the veterinary team, was extremely professional, courteous, and empathetic. During a very stressful time, they made me feel welcomed and well-informed. I want to specifically thank Vet Tech Rachel for her outstanding work and attentiveness--she was wonderful. It's clear this team goes above and beyond the call of duty. Thank you, Edgewood Vet Clinic, for taking such good care of my boy. (I also dropped off a fun Halloween gift for the front desk: a little skeleton-dressed dog plug-in for their office!) to show my appreciation.

The 2 Doctors here that I have seen are so loving and caring. A father and son team. The son even…read moregot down on the floor with my dog and both have been very sympathetic and caring. 5 star experience with these doctors!

We were given an emergency voucher for a few of our cats for here a couple of times and the dr and…read morestaff were so caring for our girls. They were very patient and kind with them and us. I appreciate them there for being kind hearted people to our animal family members and us as well. I wished that they were closer to us.

This review was originally posted in 2023. It needed to be edited, which is the reason for the…read moreresubmission. There is a reason why this practice has a high turnover rate of staff. I would encourage anyone reading to take heed to the many other negative reviews left for this business by other customers. I brought my dog to this clinic off and on for about 3 years. I mainly went for anal gland expression as they are the cheapest in Federal Way for that service. They had always provided curbside service. Curbside service was the norm during the scamdemic for virtually every veterinary practice. Britney helped us during our most recent visit, and she claimed to be an office manager. She said I needed to come inside in order to check in. I explained that I was disabled and didn't bring my walker with me, because curbside service had always been provided. Britney said that curbside service had never been routinely offered, which wasn't true. She offered to assist me with ambulating to and from the office, which was appreciated. However inside of the office, the only seating available were plastic fold up chairs. There was also a long line which would involve prolonged standing. Both of these conditions aren't compatible with someone who has a disability. Curbside service was still being advertised on their front door and their website. I pointed this out and was again denied accommodation. I calmly, politely, and respectfully let Britney know that I would be contacting the ADA and/or The Human Rights Commission due to their refusal to provide accommodation. After this statement was made, Britney agreed to curbside service. When she returned my dog to my car, she said their clinic was not willing to provide service to me again. I asked why and she replied, "Because you threatened us even though we offered to help you". Britney's response might be understandable had I been disrespectful, rude, or raised my voice, but I remained calm, polite, and respectful during each interaction with her. I wasn't angry, I was dumbfounded. In shock. I later tried reaching out to the ADA and the Human Rights Commission, but a real person wasn't available to speak with. There was an outgoing recorded message stating that they weren't accepting any more reports/complaints. This was likely due to being inundated with reports/complaints during the scamdemic. It's a shame that this business was never held accountable for the (likely) illegal way they chose to conduct themselves.

They were a scam the vet did not Examine my baby girl…read morepebbles didn't really seem intrested in taking care of her at all the asstiant seemed off in a world of her own kept repeating herself(I have proof) and from the getgo was just strange/had to wait out on car for them to get us,I'm guessing that had something to do with COVID days but idk there WAVER said they can record our pets and money were not intitled to any proceeds.i felt weird from the very start,don't have $ for private vet I should have listened to my gut !!!drove off but I didn't so I gave them there $68.00 no matter what fee And left wouldnt let them give pebbles rabies shot will go elsewhere to get that Monday . Look bottom line if you choose to go there after reading my rant I'm afraid you'll regret it this is NOT a carring vet I hope anyone that reads this believes me and goes elsewhere here's some p ics all the best to all .our fur babies are worth more than this .my stars revue is -2

Just had to add ... they had the brainless nerve to send us a birthday card in March for the kitty…read morethey misdiagnosed in February (and they knew she had died because I called to cancel a future appt). just stupid or really mean?

My review of Lake Tapps veterinarian first of all the whole staff is friendly I have known Debbie…read morefor over 12 years since she has been very nice to us every time we go in with our pets the veterinarians are fantastic always looking out for the best interest of my pets. They always give you choices in case you don't think you can afford some types of procedures. They lay out the facts about your treatment and give you the choice of what you would like to do. people need to take the time to know the staff they try to do their job in the most professional manner. I would recommend this veterinary to anyone. Rich Grosvenor

brought our cat in for skin issues. Dr. Mangat and his wife went above and beyond. Reasonably…read morepriced as well. King has his regular Vet now.

I genuinely do not understand how this veterinary clinic has a 4.6-star rating. My experience here…read morewith my dog Theo was extremely disappointing and stressful. I brought Theo in for a rabies shot because his 1-year rabies vaccine had expired. Before the appointment, I made it very clear that Theo is a reactive and anxious dog. I explained that he does not bite and that he is comfortable with me handling him, and I specifically asked if they could show me how to do basic handling like taking his temperature so we could make future visits less stressful. Instead of working with us or even attempting to build any level of comfort, the doctor skipped everything and went straight to the shot. What made the situation much worse was the behavior of the front desk woman (who appears to be the doctor's wife). She unnecessarily followed the doctor into the exam area even though she was not assisting with anything and only increased the stress level in the room. She yelled at my dog, got in his face pointing her finger and saying "No Theo, no," and made multiple annoyed comments about him barking. Theo was clearly scared, not aggressive, and her behavior showed a complete lack of understanding of fear-based reactivity and anxious dogs. Yelling at a frightened dog is not appropriate or professional in a veterinary setting. When I asked if they had treats to help distract him during the shot, she acted annoyed, went to get something, came back, and never even gave it to me. They then instructed me to hold my dog in a tight chokehold while they administered the shot, which I have never been asked to do at any other veterinary clinic. Normally, vets take the time to calmly approach, build trust, and handle dogs in a way that reduces fear and stress. To make matters worse, they administered the 3-year rabies vaccine even though I clearly and specifically requested the 1-year rabies vaccine. This was communicated beforehand and ignored. Overall, this visit felt rushed, dismissive, and unprofessional. There was no effort to understand or properly handle an anxious dog, and the environment felt hostile rather than supportive. Veterinary clinics should be safe and compassionate places for animals, especially those who are fearful or reactive, and unfortunately this experience was the complete opposite. I will not be returning and would strongly encourage other owners of anxious or reactive dogs to look elsewhere. Oh and in addition to my experience, a family member of mine also had a very concerning visit at this same clinic. They brought their dog in because the dog had a strong, unusual smell even after being bathed and wanted to rule out any underlying health issue. Instead of performing a proper assessment, the doctor immediately insisted it was the dog's anal glands and expressed them. What made the situation extremely uncomfortable was that both the doctor and the front desk woman repeatedly tried to get my family members to smell the anal gland fluid, even after they clearly stated that the smell they were concerned about was completely different. Rather than listening to the concern or exploring other possible causes, they continued to insist it was the anal glands and focused on trying to prove their point. The dog already has its anal glands expressed regularly, yet there was no effort to properly evaluate other potential health issues or investigate further. My family members ultimately left and took their dog to a different veterinary clinic because they felt their concerns were being dismissed and the situation had become unprofessional and uncomfortable. After hearing their experience and going through my own, it seems to reflect a pattern of dismissive behavior and lack of proper communication and care. Pet owners deserve to be listened to and treated with professionalism and respect when bringing concerns about their animals' health.