The best iPhone repair shop in Texas! I brought my iPhone 14 Pro here for back glass repair…read more Turnaround time was the same day, and this kind of repair would usually take 2-3 days! I can't recommend them enough and will definitely use them if I need them again.

Service was fast and everything was well priced Zee was…read morefast and very polite DEFINITELY RECOMMEND over other stores who over charge for the same service. He tells you the truth and educates you about your device as-well as upkeep.

ZERO do not go!! They make you wait for over 2 HOURS then they said "oh everyone left and we're…read moregoing to close now"

I had literally the worst customer service experience here ever. I have been with Verizon dating…read moreback through their acquired companies since cell phones became a thing for people who were not in "pharmaceutical sales" - the 90s. Long time customer. Not incredibly happy with them, but it was easier to stick with them ... until this happened. The holiday crowd was not so bad as I picked this place, a store in the middle of nowhere and with nothing interesting around it, since it would be much less crowded than going to one of the Verizon stores inside the loop. After a brief wait I was "helped" by a young man who was, as the kids on tumblr say, acting like a lil shit to me right off of the bat. I'm an adult and don't like getting treated that way by peons, especially when I have been a forever customer AND I WAS THERE TO BUY SHIT IN THE FIRST PLACE. So I went and talked to his manager. His manager was even ruder, a condescendingly snippy and snarling dragon lady who made such an abysmal impression I ended up walking out and calling Verizon's customer "service" line to complain about the piss-poor in store experience that Verizon had provided. This store set a record for worst customer service experience ever - and I have been in court with a lady on crack who was trying to stab me and/or my client, and even she was being polite enough about the whole experience. If a cracked out psychotic can muster that level of politeness, you think Verizon store employees and a manager could rise to the same level of basic human decency for a customer trying to buy things. But you would be wrong. Especially at this location in Pasadena. In 2014 you should think about leaving Verizon for T-Mobile like I have done as a result of this offense. They appreciate the business at T-Mobile, like the hooker that is missing a few teeth, you can make their day by saying "Hey, sailor."

Walked in before the rain hit. Well I believe the young lady who helped me today could've been she…read morejust seemed short in out initial dialogue but I think she maybe under the weather -ok possibly not feeling well. The but one get one free phone deal sounds good, also she maybe able to save me more money on satellite services. I got to go home and research this for myself.

If I could give zero stars I definitely would!! Just walked into the store and 3 employees were…read moresitting at a table and didn't greet us until we said something first. We went in to swap phones and the Man said you know you can do it online. we still walked over to a table where he relpeated again "you know you can do it online" also how does an AT&T store not have chargers? Needless to say we left because he didn't want to do his job.

I called Best Buy and never could speak to anyone after 45 minutes of trying. I then stopped in…read moreBest Buy and waited 25 minutes to be waited on. Then told I needed an appointment. It would take 3-4 hours to change the battery on my iPhone. I then stopped by uBreakiFix and the gentleman was very polite. Checked my battery and confirmed it needed replaced. He said it would by 45 minutes to an hour. I dropped it off went to grab a bite to eat and went back. It was done in less than 30 minutes and is working like new. I am impressed with their friendliness and speed. Cannot comment on cost because I didn't ask Best Buy want they charged but with the friendliness and speed I will go back when I have an issue.

Went in to get my iPhone screen replaced, they gave me 2 options: 1. a $300 apple screen 2. a $170…read more"aftermarket screen" ( this is all i was told, no in depth description on the pros and cons of each screen framed it like they gave the exact same result) Once they replaced my screen, there were INSTANTLY issues. My Face ID did not work, My screen was sticking out of my phone, and the camera quality was TERRIBLE. I had to go in and have the issues replaced, which I'll admit they did fix 1 of the 3 problems. However, the screen was still subpar to any apple screen. Once my screen broke again, I wasn't too upset because I had a "Warranty" BUT when i went in for them to fulfill said warranty they said "there's nothing we can do if you broke it" So what exactly is this "WARRANTY"? Only applies when UBREAKIFIX didn't fix it correctly ? Terrible service. For anyone reading, Go somewhere else where they can actually explain what's wrong with your phone and the different ways of going about it.

This place is Amazing Adam fixed my phone within 10 minutes and the quality is top notchread more

Very great place to buy a cell phone from.Hatred me very well when I came in and sold me a nice…read morephone and even told me about my original phone.It was a knock off.So I am so excited.If you need anything from this phone place go here and get you a phone with good customer service

The owner is rude and doesn't know how to please the customer. i was not happy with my phone case…read moreand instead of making things right, He started arguing with me. Next time do better and learn that the customer is always right regardless of the situation This is not how you do business.