We were scammed. We…read morebooked a boat rental with this company **six months in advance**, so we were extremely disappointed when we arrived and were told our reserved boat had broken down. Ray offered us a larger boat at the same price, and we signed a contract for the replacement boat covering the same **three-day rental period** as our original reservation. However, at the end of the **first day**, we were unexpectedly told that we only had the larger boat for one day because it had already been rented to someone else. This was the first time anyone had mentioned that, despite the contract we had signed. Ray and Barbara told us they would try to find us another boat and give us a call. We never received a phone call or any follow-up. The situation became even more frustrating when we requested a refund for the days we were unable to use a boat. Barbara initially told us we would be able to receive a refund, but after that it became very difficult to get answers. Ray would not return or answer our phone calls. While trying to resolve the issue, we went to Duck Key Marina, where the company was previously located. We were told that similar situations had happened to other customers in the past. We understand that mechanical problems happen, and we would have been understanding if the situation had been handled professionally. Unfortunately, the lack of communication, failure to honor the signed rental agreement, and difficulty obtaining a refund turned what should have been a great vacation into a very frustrating experience. I cannot recommend this company based on how our reservation and refund were handled.

Took the boat out from 9:30- 3 ish, we had a blast the people were very nice and the whole…read moreexperience was easy going

Rented a boat and got all the supplies we needed from these very helpful gentlemen! Great place.read more

This marina is absolutely beautiful, and from experience we've only had a dry slip here for a month…read moreor so but the owner is absolutely the sweetest person and very obviously cares so much about his customers and looks for any way he can help them. And he genuinely seems like he's give you the shirt off his back. It's a little bit of a drive for us but 100% worth it due to his hospitality. We've already recommended them to our friends who plan on visiting. Beautiful place and in a very safe neighborhood right down the road from the sheriffs station.

I emailed this company, as told to, to request a refund for the sandbar portion of the boat trip I…read morepaid for, as I never received that service. I booked and paid for a sandbar boat trip and snorkeling excursion. While we did attempt snorkeling, the weather and water conditions were extremely poor--choppy water, stormy weather, and very limited visibility. The conditions were so rough that it made us feel sick, and snorkeling itself was difficult. Some of the people on the boat only went in a few minutes because it was so choppy. We were told both on the phone and in person that we would be going to Alligator Reef, (another woman on the boat said she asked the guy at the counter for the tour if we were going to Alligator Reef and he said yes), but due to the conditions, this was not the experience we were promised. Because of the weather, we were unable to go to the sandbar at all (rain, clouds, choppy water). In hindsight, the trip should not have gone out that day given the conditions, especially since the main destinations could not be accessed safely. WHICH WAS MOST LIKELY WHY WE WERE THE ONLY BOAT OUT ON THE WATER-- DIDN'T SEE ANOTHER BOAT THE ENTIRE TIME. The other thing- people snorkel in Florida because it's warm and clear. This day was raining, choppy, murky and cold! We were offered the option to return the following day by Jerry (Wednesday the 14th) for the sandbar. However, when we came back, the weather was again bad, and your staff advised that you likely would not be going out. This resulted in another wasted trip, and ultimately, we never received the sandbar portion of the experience we paid for. I was then told I could use the sandbar trip on a future visit, but I live in California and do not have plans to return, making that option unrealistic. To be clear, I did not request a refund for the entire excursion (although, I really should)--only for the sandbar portion, since that service was never provided. Even though we purchased the snorkel sand bar trip, they take you out on the boat to snorkel, make you come all the way back in to pick up more people, then go all the way back out again, so half your trip is just chartering people. That wasn't the issue (just putting that in here for others so that they know). It was so cold and choppy and nauseating that there is no way someone should be going to the sandbar! I was hoping we would have been able to resolve this directly and professionally, but the company didn't respond. It was not a fun environment for snorkeling, and clearly the company went out anyways because it's a business and they care more about your money than your experience. It was freezing and nauseating. After speaking to several employees at our hotel, they said that the company should never have taken any of us out that day and that the boating company often promise things and underdeliver and that they don't personally recommend that company to people that come in. I wish I had not booked ahead of time and spoke to someone onsite first. Also we have only one photo on the boat because it was so choppy that people were having trouble standing up to take a photo! I gave 1 star because the two men captaining the boat were fabulous and although they had to take us out by force, they were good at explaining how to snorkel and tried to make the most of it. When asked if we were going to Alligator Reef like promised, they said, "Look out there, it's pouring, it's bad here but it will be way worse out there."

We booked a snorkel + sandbar trip & were not disappointed. This was our first time in the keys, &…read morefirst time snorkeling. Our guides explained all of the how to's, made sure we were comfortable in the water, & kept us hydrated with water & adult beverages! It was a beautiful day despite high winds & we would definitely recommend them to anyone looking for a great time!

Shiesty boat rental company. I rented the 24' Caravelle for 2 days, we quickly noticed that this…read moreboat had many issues that we were not warned about. The first being how difficult it was to get the boat up on plane, regardless of people or weight. Second, the boat would porpoise up and down even on calm water as if the motor was trimmed too high even when it was completely lowered. Once we returned the boat we notified the manager and he snickered and blew us off. Just hoping this review saves someone from the disappointment and waste of money on their next vacation.

Amazing service from start to finish! We had a 2-day rental over the 4th of July. Everything was…read morethoroughly explained, and we were given a map with great spots to check out for fishing, snorkeling and sandbars. GPS on the boat had routes mapped and made both the Gulf and the Atlantic easy to navigate. Even the clerks in the stores were wonderful! Boat was in great shape, ran well and was perfect for the 4 of us. They have many options to choose from and make renting super smooth. A refreshing experience and we would HIGHLY recommend! We'll be back in our next trip to the Keys!

Great crew and fun time. Would definitely recommend. If you want a fun time snorkeling come to…read morestarfish!

Best day on our tour!!!! It was so incredible to see reefs that were so alive!!! I've snorkeled in…read morea lot of places around the world and this was the second best place!!!!! Immediately when we got in the water there were TONS of fish! I had a magical moment with a spotted eagle ray. There were tons of barracuda. My only complaint........ I didn't get to see the 6-7ft hammerhead that some other ppl on the boat saw. I realllllly wanted to see some sharks. 10 outta 10 for the tour, 1 outta ten for my wanna be shark experience, 20 outta 10 for free the dolphin cruise lol!!!!

Captains Aaron and Justin did a great job for our Sunset cruise. Thank you for making our night…read morememorable!

We had a super fun day on the tiny turtle on the Islamorada sand bar over the holiday weekend…read more Responsive charter company, prompt pick up at our hotel, awesome captain and fair prices. Highly recommend!

We had a great time and great snorkeling. Both Captain Stewart and Marla were very attentive and…read morehelpful. A nice time on the ocean. Highly recommend

Incredible day of snorkeling with Captain Stewart and Marla! This was the highlight of our trip to…read morethe keys. We booked the half day snorkeling excursion for the two of us and our four children (14, 12, 8, and 7) and it was a picture perfect day in the water. Both our guides were friendly, accommodating, and knowledgeable, not to mention incredibly patient as they fitted each of us up and made sure that the youngest were safe and able to enjoy the snorkeling as much as the older ones. Sweet Marla even snorkeled alongside our daughter and gave her the confidence to go out a second time alone. Great company, great boat, great snacks, great sea life! We can't wait to come back soon and do it again!

Seamonkey's was a must do dive experience! Family owned, intimate, and they are very knowledgeable…read more Great place that will accommodate any skill level. Dave and Marty are a lovely couple with lots of experience, and they know this spot through and through. RUN, don't walk and enjoy a trip with Sea Monkey's!!

We enjoyed our snorkeling experience so much and hands down recommend Sea Monkeys Divers! They are…read moresuper hospitable and this was by far our favorite experience for our quick getaway to Islamorada! We will definitely be back and next time plan to learn scuba basics with Frank! Captain Ed was amazing as well! Don't hesitate and book with them!