My experience here was as a volunteer. Every time I came in to help, I was made to do common room…read more(the main rabbit and cat room). It was always filthy, many of the fleeces were covered in so much fur that I was worried about the rabbits getting a blockage, water bowls were often fully empty or had literal soap suds in them. The volunteer coordinator suggests you "spot clean" the litter boxes, though often they are so saturated that the pellets they use as litter are disintegrated. It put a bad taste in my mouth that staff was not following the basic "contact time" instructions on the bottles of Rescue when they claimed they wanted to kill bacteria. They kept a sick cat with giardia in a cage first thing when you walked in. He had a sign that said not to touch him, but not what he had. I saw senior staff repeatedly handle iso animals with no gloves. I saw them put iso laundry right into a pile with the other laundry more than once. I found a wet pile of laundry with feces (or litter, according to the literal president -- not sure that's better) stuck to it sitting on top of the dryer. I was written up for making staff "feel bad" about not knowing how to disinfect stuff when they claim to have vet tech experience, and for not being nice enough about the "litter" on the wet pile of laundry. I saw other volunteers regularly mix in BnB laundry with shelter laundry -- with what I would consider a homeopathic amount of bleach. They were not chastised for doing laundry incorrectly. In fact, they were allowed to train me on laundry. I tried to report a possible historical ringworm infection to the staff just so they knew to be mindful to check themselves and animals for sores, but instead got met with bizarre legalistic stuff about how I might as well be suggesting that I could have gotten it from "invisible space aliens" (that's from the president directly). Look at these photos and tell me if you think it's insane to think someone could catch a fungal infection here. I was then banned -- again, the stated, written reason being that I disagree with their veterinary practices and they've been doing this for 26 years blah blah blah. Ok. I'm really worried about how much else has been swept under the rug in 26 years, then. The president was so cruel to me when banning me that I immediately went to urgent care for medical clearance. The NP was grossed out and suspicious when I told him I got yelled at for trying to let them know about a possible exposure. Staff here does nothing but bully people if they trust you enough to let their true colors show. I have personally heard them do it about sexual orientation, weight, and ethnicity -- they even had rabbits with antisemitic names they got from Seinfeld (they are not Jewish themselves). They stood silently by while a senior volunteer made fun of my sexual orientation the first time I met her, even. They do not have a pride flag hanging anywhere. I wish they would change that, because maybe there would be fewer homophobic and transphobic comments. Though everyone here reflexively "punches down" so much due to their low self esteem that it seems they can't even keep track of what they say. Just know that if you have a certain skin tone, everyone here older than 40 with a sensible haircut has an opinion about your hair being "unprofessional" if you do anything but make it as straight as possible. I grew up in a hoarded house, and I have to be honest. That's what this shelter feels like and part of why I wanted to help. They cannot keep up with the animals at all, especially not while running HareBnB. Over the holidays, for maybe 3 full cumulative weeks of the year, volunteers handle everything in the shelter except paperwork and isos. No one is properly trained -- in fact, I trained several people after doing common room only ONE time. But these photos were taken when BnB wasn't busy. This is what their performance looked like when they had one more staff member than they do currently and very few BnB guests. And I heard the president and VP talk about buying more BnB space as a potential for the future! I don't have a rabbit currently, but if I did, I would not trust BnB. I am telling everyone I know with rabbits not to board at BnB. For a while, they were the only game in town, but now you can do better. I had already stopped finding joy in volunteering, because as soon as I would come in, the volunteer coordinator would sit at a computer and pretend to look at spreadsheets. That would devolve into hours of me hearing her talking and laughing while I did what would've been her assigned work. No thanks. As you can see, there's clearly enough to be done that we both needed to be working at the same time. I would love to see them change ownership and find a crew really dedicated to the mission instead of dedicated to doing a bit less than the bare minimum. It seems like this shelter used to be good, but maybe it was just the quirkiness of a bunny shelter.

I've been volunteering for Red Door for close to 25 years. The staff is very caring and dedicated…read moreto giving the utmost care to the animals. They take in animals that need a lot of vet care and make sure they get it and are healed. I've always seen great care and cleanliness at Red Door. I've adopted "many" rabbits and had a dumped cat under my deck that needed to go somewhere and they took him. This place is totally amazing! I've always been treated with the utmost kindness. I've seen them treat everyone like this. Thank you Red Door for your persistent dedication to saving animals! I've seen guinea pigs, ducks and dogs that go into foster homes. Hand punch and chest thump to YOU!!

I volunteered here briefly, and having seen the behind-the-scenes side of things, I can attest that…read morethey are extremely conscientious about the health and safety of all the cats and the cleanliness of the shelter. It is just as unfailingly neat and tidy in back as in the public-facing parts. And their leaders are very careful never to put any of the cats in harm's way. At this shelter, like other good shelters in the area, they make a concerted effort to match the cats with caring humans who are the best fit for each particular cat. But it's just inevitable that a small number of adopters will not work out. That's not a reflection on the shelter. I never heard shelter management badmouth adopters who returned cats, even if some of them may have deserved it. When you adopt a shelter pet, you're making a commitment. It's supposed to be about doing right by the animal.

Secured environment. Very informative staff. I attended the valentines showing and was told I over…read morepaid.... I wish they could update their system because I chose 1 adult and somehow still over paid. Also, there wasn't any kittens available. I was told to make an appointment with a foster, it said there were a bunch of available slot times to choose but wouldn't let you choose more than one person or any day.

Improve based on review. Bigger portions. Upgrade your food and portions. Price are ok but not for…read morewhat you are giving

I'm surprised not to find Second Chance on Yelp! We adopted our two girls from them and they were…read moreextremely diligent on following up for confirmation of spaying (which is so crucial) and the foster homes they use for their animals are top notch (my sister in law is neighbors with one so I've witnessed first hand). I couldn't be happier with Second Chance and highly recommend anyone looking to adopt a cat (they occasionally have dogs but not on the norm) contact them.

Nice facility with a wonderful group of volunteers that vibe such community and camaraderie in a…read moreconvenient location. Enjoyed all my visits and interactions with fellow cat lovers and the resident cats... in my ongoing search for a pal to my latest rescue guy.. Vincent: the sweetest prince of a feline teenager Boi ever

Adopted this awesome cat a few months ago. Words cannot express what a warm wonderful companion he…read morehas been. Thank you Barb's Rescue. You have made this old guy feel so much younger.

They treat the animals so well here. It's great! A huge selection of kittens and cats of all types…read more They give them shots and fix them. Great place to support!

Felines and Canines is the most wonderful shelter! I had to put down one of my cats recently and…read morewhen I began looking to adopt a new friend, I stumbled upon Felines and Canines. They were so helpful from the start and made the adoption process so easy. After filling out the application, they were very prompt with responses (even during a holiday week!), I was able to schedule an appointment to meet the available cats. I absolutely loved that they are a "cage less" shelter and I was able to really see all the different personalities of the cats. I met this sweet little Tuxedo cat and knew he had to come home with me! The staff were so helpful in answering all my questions and made the paperwork process very smooth and easy. I've now had Joey (formerly Darth Vader) for two weeks and couldn't be happier!!

***If you're looking to rescue from here BEWARE***…read more I adopted a puppy from this organization in 2019. Unfortunately after years of trying to correct behavioral and paying hundreds of dollars trying to correct this nothing worked. I reached out to Marsha Perry in 2020 to inform her of the problems and she simply told me to look into training (which we already had spend hundred on). In March of 2024 I reached out to her again to tell her I had tried everything and couldn't keep the dog anymore. Marsha said "ROAR has not been doing dogs for many years and has transitioned to mostly cats". She also said "can't he be kept in a cage or in a separate area of the house?" She became extremely vile, unresponsive at times and simply refused to help. At the time do adoption we were told they would take the dog back NO QUESTIONS ASKED, should "life happen" and we could keep him anymore. Clearly not the case. I continued to reach out to other rescues in the area and unfortunately a few months later my husband lost his job, we had to move in with family and their senior dog gets severe anxiety around other dogs. So keeping our behavioral complex dog was not an option. I reached out to a shelter in desperation and explained to them everything that Marsha had said to me. I even showed them emails and they were APPALLED! They were happy to take him in and take care of him. A few days later Marsha emails me with a very nasty tone "I can't believe you thought this was a better option for him." Ummm...you left me no choice! Please stay away from this organization. Not only will they NOT honor signed contracts, the owner Marsha will harass you, belittle you and be flat out be nasty to you. I have reported this organization. These people shouldn't be allowed to continue to foster animals. I can only imagine how they treat those poor animals.

Well they let me adopt my best friend so I'd say I loved it ! Please adopt don't shop!!!!!read more

Staff members at OTAT were very helpful and informative, their dogs are clearly loved and well…read morecared for. They gave us great tips and resources after we adopted Fitz! The process was easy and affordable. Thorough medical record keeping. The only bad thing I could say is the facility does feel a bit under-resourced for a rescue group that has been around for 3 decades. Feels like walking into a rental home, but I assure you this group and their team were highly professional and high quality! Will certainly be recommending OTAT to others. :-)

I have been fostering with them for 6 months now and I can't say enough good things about this…read moreorganization. The staff loves their job, are on it when your foster is sick and are pros at social media marketing to show off the fosters cuteness. What I love most about this organization is that most animals are in foster homes. It gives them time to decompress and allow them to show their true potential. Future adopters are able to really get to know their likes, dislike and quirks. Don't hesitate to volunteer, foster or adopt your newest cuddle buddy

It is kept so clean and cheery. Cats who have been checked out and are proven to be healthy, can…read morerun around freely together in an area with lots of toys, castles and hiding places if they want to be alone. Other cats are in condos which are 3 story containers that cats can go up and down in and still be away from the other cats. These cats are waiting for the "all clear" from the medical checkup, or they might be very shy and not ready for the other cats. Other kitties have other homes depending what their reasoning is. The goal is to get everybody into the free range area. But all of the cats that I have talked about are able to be adopted, no matter where they are in the shelter. There is also a viewing room if the kitty you want to meet is in a container. The ones that are free do not go into the viewing room. There is so much more to talk about. There are many volunteers and the 2 people that do the adopting out, Michael and Linda, are so terrific. They explain every question you may have. And they make sure every cat and every person stays safe and happy. And all of the complete paperwork gets done and together when a cat is adopted out. Best shelter ever.

When God created earth he planned on this shelter to be a part of the landscape…read more The people who are here are doing amazing work. Mostly volunteers There are so many fur babies both cat and dog that need forever homes. I had the pleasure of coming in to an event where we returned unclaimed cash valued at over $200,000 that was being held in the states unclaimed property section that was left by a lake county resident So great to be here and help out the shelter and these beautiful dogs and cats Remember fur babies are gifts to us and deserve the best. If you can, please come by and take a fur baby home for the rest of their life. They deserve to be loved and spoiled