Debelak plumbing and heating were quite simply, awesome. We had a clogged toilet we could not…read morefix, and a few other bathroom issues. I contacted them on a Friday morning and they called around 1PM to say they were on their way. The worker they sent was friendly, knowledgeable (master plumber I believe), and they completed the project in about an hour. Definitely would use them again!!

Fake reviews. I was charged $451.50 to replace one outside water valve. I was told their time and…read moreflat rate fee of $430.00 is what they charge. This was never mentioned. Because no one would pay $451.50 to replace a single water valve that cost $3.00 at best. Tell them to post the real reviews about this company and not family and friends stuff. Pics to follow. And yes it a whole 45 to 50 mins to replace this one valve. So if you want to get robbed but never again. I will tell the whole community of this rip off. So buyer BUYER BEWARE. DO NOT USE THEM.

Had diagnostic and fix of AC unit done by someone else, this is a review related to getting an AC…read moreunit replacement. Tech came quickly, personable and focused on getting the best price for the unit. Gave the best estimate price of the 3 estimates (including his) I had done. Unfortunately he didn't respond to my request for details related to the pricing in his estimate in a timely manner. I e-mailed him and he didn't respond via e-mail or phone. I just found out he left a message on Yelp for me requesting we talk about the questions. Without the answers to the questions I couldn't compare his estimate to the other estimates as an "apples to apples" comparison. The questions: - does the price include all permits - does the price include all taxes - does the price include removal & disposal of the old AC unit & clean up after installation It's unfortunate because with more information I may have gone with him, though one issue I had is that the 10 year warranty offered included only parts, not parts and labor. That may not have been an issue if his price was low enough that the savings over going with someone else was high enough to make the risk of taking on potential labor costs acceptable.

A-1 service. On time, friendly, reasonable price, very knowledgeable. We will definitely use them…read moreagain.

Prompt. Reasonable rates. They communicated well, showed up on time, got right to work and…read morecompleted the work quickly. Hopefully I'll never need a plumber ever again, but if I do I'd use this company. Also, they wore booties over their shoes while in my house which is super appreciated.

They were awesome. Responsive, honest and affordable. We're upfront with everything and very…read morecourteous.

Reached out to get quotes from Optimal Plumbing and other local plumbers via Yelp. They were one of…read morethe first to respond after hours and had someone out at my house at 9am the next day. We needed to fix a leak in my parent's kitchen sink but also added a tub clog and a kitchen faucet replacement. Miltos did excellent work, walked us through his scope, and was very transparent / honest. The quote was very competitive with a one year warranty. I would highly recommend them to others and use them again.

Replaced hot water heater. Polite employees, veterans discount, clean, knowledgeable.read more

I would not recommend this business to anyone. I called them because 2 years a go they put all new…read morepipes in for my outside water faucets and a week ago one of the pipes burst causing my basement to flood. they accuse me of leaving my garden hose attached to the spicket over winter which was not true. I have expandable hoses which must be brought in every winter so I got a bill cause they would not do it under warranty. They also had no proof that i left my hose attached. thet only assumed.

Hagen provides great service, on time, polite, honest, reliable! I have used them several times !read more

I recently contracted Wm Zachow and sons to install a shower faucet. They came to do an estimate…read moreand said the charges would run between $800 to $1000. The technician who did the work was polite and did a good job. He was fast and efficient and cleaned up behind himself when he finished. I was satisfied with the work that was done. He was done in 2 1/2 hours. The billing is another story. When the bill came, it was $925 with a note explaining that their labor is $42.50 per QUARTER HOUR. In other words they charge $170 per hour for labor. I think that is outrageous. When I looked at the labor charges on the bill, they billed me for 3 1/2 hours even though he was only here 2 1/2 hours. The "materials" charge was $330 and was not itemized. The only "materials" were the faucet itself ($150 at Home Depot) and 2 short pieces of hose. There was nothing special about the faucet. It was just a basic Moen faucet. The workmanship? Good. The billing? WAY too expensive and vague. Would I use them again? I don't think so.

I have used them once several years back. The workmanship was great. However, billing/invoicing was…read morequestionable, couldn't even separate materials and labor. And pretty pricey. Recently called them for a quote on a larger project, and the estimator was supposed to call me back. Never bothered. That alone would be a one star review. I granted the second star because of the previously good work they did. At a minimum show the courtesy to call an decline the opportunity to quote.

Never responded to inquiry about water heater issues, repair or replacement. Have no idea what kind…read moreof work they might have done.

I had a very difficult situation with a relatively new and $$$ Bosch tankless water heater. It…read morerequired hours of troubleshooting and discussions with Bosch. Doug was phenomenal. His commitment was figuring out what was going on with this appliance was just amazing. I would not trust my tankless water heater to any other company than Water Heater Express. They are, without question, the best around.