Want you to sign a form giving several rights to the office to charge extra for several items to do…read morewith being late or no show or cancelation without notice. Yet know where do they respect the patient with a clause of what they will pay you when they run late. Go somewhere that respects your time.

This is the worse, as we have waited for 1.5 hours now in our room still waiting!!! We spoke to…read moreothers same stories for some. There's nothing worse is making an appointment and wait so long! It's more than unprofessional. I hope they change their policies or not take on so many!! I would give you a 1/2 if I could.

had a face lift with Dr Jeffries. Very very expensive, was not worth…read morethe expected results. After one year, my face still looks like I did not have anything done. Disappointed! Not worth the pain or $$$$$.

At 62, I paid for a hemi face lift, upper blepharoplasties, and a lateral brow lift. There was very…read morelittle if any difference made. The before and after pictures showed a marginal change under my chin area. Dr. Jeffries did agree to a redo brow lift and again, very, very little change. I still have excess skin hanging around my eyes and my eyebrows are almost straight across instead of lifted at the edges. My significant other, my friends and my family did not notice any change. In fact,they didn't say anything. I feel rediculous and sad after spending thousands on these procedures. I am not a rich woman and will never get another opportunity to try this again.

Avoid. Unprofessional and disrespectful office staff. Go somewhere else. Horrible communication all…read morethey do is text and then I had to completed new patient paperwork three different times! After 8 months waiting to get in, they no showed me do to the office staff oncompetence and still wasn't able to see a provider. horrible experience. I'll never go back

I was sent to Great Lakes ENT from the ER at McLaren having gone there as a result of total hearing…read moreloss in one ear. McLaren did a brain scan and wanted immediate follow-up from the ENT's at Great Lakes. Great Lakes said they could possibly get me an appointment in 5 - 6 weeks. I called my doc in Chicago area, who told me to get to their offices immediately. The Ear Nose & Throat Specialists of Illinois saw me the next day and began treatments immediately. They informed me any delay would cause permanent deafness. If you need immediate treatment, Great Lakes is not for you, as they either do not care or forgot the Hippocratic oath they took. Stay away and get real professional help from real ENT's

I a dear friend that I have taken to Audicare in Gaylord, MI for a few years now. I have observed…read morethe reception staff & Dr Marlene Bevan's services many times (at least 8). The care & compassion shown by the staff is exceptional. I have seen first hand & would trust the services provided at Audicare. My friend always says that going into Audicare is like going to visit friends. Thank You Dr Bevan for the consistent quality care you provide. PS We LOVE Louie too!!!

From the owner: As Audiologists and Ear Doctors, we place the utmost importance on offering hearing aid solutions…read moredesigned to improve your ability to hear. We treat community members in and around Traverse City and Gaylord, Michigan. Our recommendations are based on your set of unique needs based on a hearing test, your level of hearing loss, and your personal budget. Hearing aids should be custom-fit and will require follow-up for cleanings and upgrades. We also specialize in tinnitus treatment, dizziness diagnoses, and solutions for vertigo and loss of balance.

I saw Dr. Tobin Fraser January 31,2026 for my right elbow and forearm. I was in a lot of pain since…read moreOctober. I was referred to GLOC for this and had an appt with them on January 28, 2026. That doctor did nothing to help with the pain. He gave me a referral to Physical Therapy. That doctor said they won't do an injection unless I was in pain for at least 6 months and that injecting into the muscle could cause more harm than good. What a load of crap!! I could not believe it. What a waist of my money and time. When I saw Dr. Fraser he immediately new that I needed a corticosteroid injection to relieve the pain and it worked. I finally have no pain in my forearm or elbow. He is the best doctor. GLOC needs to have Dr. Fraser tell this doctor why these injections are important in the healing process. You are the best Dr. Fraser!!

Just had the rudest interaction with a patient 'advocate' at this office. (Beth) She was short,…read morerude, and impatient. I cannot remember the last time I've been spoken to in such a rude manner. Switching doctors immediately.