I took my 2023 Honda Pilot to Exclusive Auto-Moto for a detail and Isaac did an incredible job. My…read morevehicle looked better than it did when I purchased it new off the showroom floor. His prices are very reasonable, especially considering the quality and detail that he puts into his work. I can be hard to please as I have high expectations but Exclusive Auto-Moto went above and beyond and I couldn't be happier with the quality of their work and exceptional customer service. Thank you to the friendly people at Exclusive Auto-Moto for an incredible detail and friendly service.

From the owner: Exclusive Auto-Moto offers motorcycle service as well as professional motorcycle and auto detailing!read more

*********** They…read morekeep refining their operation, and foster a community through online presence, online and in-person communication. Nice to see such a well run business. Worth the drive from Albuquerque to Santa Fe ... Wishing them well in 2023 and beyond.

I was a traveler from Northern California in Santa Fe enroute to Tucson, AZ…read more I had a problem with my chain which needed to be adjusted or replaced. Given the short duration of my stay in Santa Fe, I opted for a chain adjustment. OCD took on the task without a prior appointment on my part and Marc and his team of technicians took care of the task right away. I appreciate the time taken to resolve my issue and also appreciate Marc providing me a reference to a place in Tucson (On Any Moto) where I could take care of a chain replacement (which I did).

Jake Herzenberg is a one-man show. Excellent quality, excellent service, great location. Always…read moremake sure that every customer is satisfied. His prices are terrific the lowest in town.

I had already had more than one nightmare encounter at SF Motorsports, and decided to try these…read moregentlemen. I found them professional, fairly priced and very responsive to my situation. An experienced mechanic in the shop is a refugee from SF Motorsports and likely took the best of that impersonation of a reputable dealership with him.

Traveling from California to Dallas and my check engine and battery light came on as I pulled in to…read moreAlbuquerque. I immediately searched for a repair shop and found Lohman. I pulled in 10 minutes to closing time literally with almost no electrical power left. They quickly diagnosed the problem for me and took down my personal and warranty information. They took me to a near by hotel for the night and by the time I returned in the morning they were already half way done with my repairs. They took care of all the warranty approvals and got me back on the road as fast as possible. Thanks guys!!!

I'm sorry, I always try to give the benefit of the doubt. I called because I need a new tire. As…read moresoon as I told the receptionist I needed I tire I was transferred. Someone named Mike answered told him year and bike and what was needed then all goes quiet. I waited for over five minutes asked a couple times if anyone was listening. Nothing!! Problem is not very many places in Albuquerque work on Harleys. Sucks but will have to try them again. I hope as albuquerque grows more motorcycle service shopes will arises

I flew from Los Angeles to Albuquerque and rode home just to buy the VStrom they had for sale…read more That's how much confidence I had in this shop. Jody, the salesperson was fast and informative in the numerous questions I had on the bike. I showed up in the morning, signed the papers and was out of there within the hour. Spent the next two and a half days riding home, hoping the bike would perform as expected. It did. Very happy, needless to say with the experience there.. My only complaint is that they didn't list all the extra features the bike had already had installed... not a bad thing at all! Thank you Jody and moto authority.

If your bike is for sale at Moto Authority and HAS NOT SOLD one reason might be the outrageous…read moredocument fees the new owners are gouging buyers with. Buyers are going to pay NM excise tax on the purchase price of the vehicle and registration fees no matter where they buy a vehicle BUT at Moto Authority buyers get gouged with an excessive document fee for Moto Authority making the trip to MVD. Moto Authority gets a commission for selling your bike and on top of that they gouge the buyer with an excessive document fee for their time. They should be satisfied with the commission on the sale of a bike they have no money invested in. They do provide floor space to display the bike and their overhead and operating costs are real BUT the sales commission should cover the trip to MVD. Moto Authority says that "For Over 17 Years: New Mexico's Preferred Choice for Motorcycles..." BUT that reputation was built by the old owner. The new owner(s) acts like a car dealer with inflated after the sale fees. When you want to sell your bike the smart move is to spend $5 and advertise your bike on Craigslist. The buyer will pay you directly and you won't pay commission to anyone. Then the buyer goes to MVD to pay the tax and registration fees without paying a document fee. That's MORE money in YOUR pocket and more money in the buyer's pocket. 10/11/25 EDIT to the owner: Your "document fees" are excessive and that is a FACT. If your consignment customers don't list their bikes on Craigslist and keep more money in theirs and the buyers pockets then they deserve what they get at Moto Authority. Your "pride" in your document fees won't get you what you think. I supported Moto Authority in the past and always got a fair deal from Steve but I wouldn't buy a quart of oil from you.

Took my 94 harley custom in for a rebuild after getting from my son's estate. Freddie Sanchez…read morepromised a rebuild, pinstriping, and ability to get the vehicle titled through an assurity bond.. Over two + years he had the bike, finally driving it home. Now home the bike has no brake lights, The front fender was attached with screws that could not be tightened as one screw fell off on the ride home, the ignition switch was not repaired adequately, no pinstriping, and no assurity bond. DO NOT TAKE YOUR BIKE THERE!!! You will be conned and wait a very long time for any repairs, they will take your money and forget you. FORGET THEM GO SOMEWHERE ELSE!

Took my Harley in for work on clutch. Claimed to be able to do it, kept my bike for 8 months. I was…read moreconstantly try to get in touch with him, and when I'd finally be able to, to my amazement no work was done, and my bike was dropped, and my custom tank was damaged. I paid for work that wasn't done, came home without a refund, and my bike still don't run, and I had to put the tank back on my self! If I was asked I'd tell them like I wish someone told me don't go to them! You'll be very disappointed if you do!

I went in to get my 2006 Harley night train dyno tuned. I dropped of the bike, the owner Dee…read moreoffered to drive me home which is great costumer care. The tech was technically proficient and spoke with me about the procedure and was not in a hurry to get me out of his work space. Welcoming atmosphere and very courteous employees. I've finally found my hometown shop.

Please read all of this. Again cross road cycle 'so in Rio Rancho NM has gone Above and beyond to…read moreprofessional repair another friend's motorcycle after H&H FUC×ED IT UP THANKS Rich and Derek. Wow what great day for a ride!! Hopefully you are out enjoying. I just had a power commander tuner installed and dyno. Big power gain the bike is running so. SWEET! !! LOVIN. IT LIFE IS GOOD.

Zero stars. We scheduled appointment during normal hours Saturday morning and no one is here…read more If you aren't going to have regular hours don't set an appointment. Someone new should open a Vespa repair shop in Santa Fe

I ride a hyosung gv250 which needed a lot of work since moving here in February. I brought it in…read moreto have it checked out because it was constantly stalling, needed an oil change, a brake fluid flush and the hose replaced and one of the braces for the wind shield cracked so I wanted to see if they could repair it. I picked it up the next day, all ready to go. They completed the oil change, adjusted the throttle to fix the stalling, put air in the tires because the pressure was dangerously low, flushed the brake fluid and replaced the hose, replaced the spark plugs (he said he was surprised they even still functioned) did a complete inspection to make sure everything was working as it should. They were super informative and didn't mind answering any questions I had. We even got into a great conversation about what type of motorcycle my husband should get! Although they weren't able to repair or replace the brace for the windshield, they completed all other work efficiently and showed no bias in dealing with a woman; which I have had issues with before. All the extra work and assessing they did, I was only charged for the oil change, brake fluid/hose and spark plugs. I will be back and I recommend this place for everyone, especially women riders looking for a home to bring their bikes!

They were friendly and helpful. The service was quick! While we waited, there was a steady stream…read moreof customers. Each one got all work that had been done/were expected to have done, explained, in detail. Being over 1000 miles from home, since trouble had to show up, we were very satisfied with GEMS services! 10/10 recommend these folks!!

While driving cross country, our front tires were about to blow, we could only tell by the steering…read morewheel shake and bumpy ride...so frightening. We googled auto repair and arrived here to helped immediately. A full diagnostic was done as the dash lights were detecting 4x4 problems due to tire issues. They went out of the way to get 2 new front tires for us even though we had to wait 3 hours they reccomended places to grab lunch and wait out of the heat. We expected a high bill being a mom and daughter on the interstate and with the diagnostics, but our bill was VERY reasonable. These were good and honest people that I highly recommend.