A company that arises out of law firms. Their contracts are abundant in red tape, with caveats and…read moresituations to increase costs. I understand it is a complex project that involves both gas and electric, and it took several months just to get the permits. It took my project 9 months to complete. I've had neighbors who got theirs installed by Reliable in 3-4 mos. There were problems I suppose with management organization and things cost me a lot more than initially quoted due to a myriad 'what-ifs'. But it took forever to organize a final inspection. There was little training and seems the expectation is you will figure it out. A couple months after the generator was installed I found the manuals INSIDE THE GENERATOR and they were soggy from the sprinkler system. I guess I should have known they were there and pulled them, but I was oblivious. I asked for replacements because they smelled and were stuck together). NOTHING came. No matter; manuals can be accessed online. The spiel given by the salesman does not mean much. Whatever (s)he says, your costs will likely rise and ongoing maintenance has hidden costs. I am assuming it is the same with every generator installation, so I can say my experience is just average.

Reliable. It's in your name. Therefore I expected reliable service. But know that unless your…read moregenerator is in an easy to access space, they may refuse to service your generator. Mine, unfortunately, is on my roof but there is there an access ladder on the side of my 3 story townhouse. (important to note that my AC is also on the roof and I get that serviced) So thus begins my story. Reliable was recommended by a neighbor to service my all house generator, so I reached out and scheduled an appointment as they were also recommended by the brand of generator that I have. I purchased an annual service plan and they came out quickly, replaced the battery, did a tune up and helped me get it up on line with the app since I didn't have wifi when the generator was installed. I was very pleased with the level of service. Fast forward 6 months when I got a service disruption message on the app. I called to have them come out. Their service rep shows up to do the work but says he has no ladder to to access the ladder that is on the side of my unit and that someone will call to reschedule. I wait 5 days for them to call and then call them back and they say they will be there the next day. Great. The next day I get a text confirming they will be there and that I am the 2nd appointment. 5 hours later I call to see if they are still coming and then they tell me they don't have the right technician or equipment to do the job. All of a sudden it's a 2 man job and they don't have the people to do the work. This back and forth trying to get the unit serviced went on for a couple of more weeks. Customer service is very hard to reach. They will not put you through to the manager, Daniel, they say they are going to call you back, they don't- I actually had to have someone else call from a different number and a pretend address to get through to a live person. Ridiculous! Long story short- they did the right thing and fulfilled the maintenance contract that I had and then promptly sent me an email that they were cancelling future work on the unit given it was on the roof and hard to access. So the three star rating is for knowing their stuff when they actually show up, and fulfilling their obligations which I appreciated. I just wish it hadn't taken so much work. And know if your generator is easily accessible you may have no problems with them. As for me, I reached out to the generator company to let them know of the challenges I had and that they should make note before they recommend Reliable that they should ask where the generator is located.

Horrible customer service. Booked an appointment. No show and no call for a boat generator service…read more They want 200 dollars upfront just to show and then don't. Avoid. I'd rate zero stars if an option.

From the owner: Florida Generatorread more

CAUTION USING THIS BUSINESS I have had a maintenance…read morecontract with them for several years. Now they are not returning my call for the past month and service is due on my GENERAC. Calls are being forwarded to another company and they are not telling me ANYTHING about what is going on and why my annual maintenance call is not being returned. What is going on with ONE STOP GENERATOR SHOP:

Installed a refurbished 16KW system when we clearly contracted for a new system. Then the company…read moreowner sued us when we unsurprisingly held final payment. Yeah...that didn't go well for him.

We recently had 3 electrical jobs completed and could not be more impressed. Tim clearly know his…read moretrade inside out, he is thorough and you can have complete confidence that the job will be done right. He is reliable, shows up on time and his prices are more than reasonable. We will definitely choose him again and thoroughly recommend.

We needed to replace some outdoor lights and indoor outlets and decided to check in with Angie's…read moreList to find a provider. After a quick search and back and forth on estimates, we decided to go with Daughtry Electric. Daughtry was one of the most responsive and competitively priced of the companies we were in touch with. Being that we weren't in the area at the time we did the work, I really appreciated that they were proactive with the communications. As for the work, they did a great job. Everything was done perfectly, they didn't leave a mess, and Tim couldn't have been nicer to deal with. I'd definitely recommend Daughtry for any electric repairs in Palm Beach County.

I would like to thank the guys at Megawattage, I have a Pediatric facility Tender Care Centers, Inc…read morehere in Fort Lauderdale and our generator went out during Hurricane Irma. I called them on Tuesday and they were so nice and polite. They were here by Thursday and fixed my generator. Nothing but a professional company and I would highly recommend. Thank you Megawattage.

Lost power during a thunderstorm. I had guests over for the evening and needed the lights back on…read more I called Megawattage, and they came right over with a portable generator and powered up my house right away. Thanks guys.

Fantastic service from the telephone call to the finished job! The two technicians arrived on…read moretime. Job was completed as required and I'll be very happy to call them for any and all of my future electrical issues!!

Amazing company. Very professional and I will be referring then to my friends and family. ​read more

Mr. Adrian the electrician is excellent. He is professional, courteous and explains everything he…read moreis going to do. Kasper is also good with notifications and understanding your work questions. I'm glad I found this company.

Working with Ronnie from Kasper is great. He is kind and very knowledgeable…read more I have been a customer for over 20 years

Tim is focused on providing great Serice! Plus you can…read morehire him to play or DJ music at your next party ! Came to the house and fixed our riding lawn mower Great service for all you in Jupiter Farms NO WAIT TIME !!

Solid service! Went threw my mower and made sure everything worked properly Highly recommendread more