much to my amazement, came out on the 4th of July to repair my dryer. on time, did a great job,…read morevery reasonable. perfect, which is unusual in this day and age. 100% satisfied and 100% recommended.

I hit the jackpot with this company. Owner Ron tried to help me over the phone before coming out. I…read morecalled Fri at 4 Ron came out Saturday repaired my washer and the charge was reasonable. Will use this company again 100%. Accent Appliance Service LLC

GE microwave and convection oven went out for the 6th or 7th time (no exaggeration) and these guys…read morecame out and got it fixed right away. Other companies that I've called before made to diagnose the problem then come back another day. These guys took care of me in just one visit.

Dryer went out on a Friday morning. By Saturday afternoon Berne had a tech out. Jayla was very…read morefriendly in taking my appointment. They kept me updated with texts and when to expect my technician. It took Aleksei (our tech) about 10 minutes to pull dryer apart, diagnose problems and offer a fair estimate. The work took about 35 minutes and he had all necessary parts. He also cleaned out dryer from top to bottom. My dryer has NEVER sounded so quiet and smooth. Aleksei was friendly, worked efficiently and left our home clean. I would definitely call them again for any urgent needs.

Five stars! Sasha who came out to fix my dryer was fantastic. He arrived on time, quickly diagnosed…read morethe issue, and explained everything clearly. The repair was done efficiently, and my dryer has been working perfectly since. Professional, friendly, and knowledgeable. I couldn't ask for better service. Highly recommend! Will be recommending to all my colleagues.

Very honest!! Diagnosed the issue with our washer and was up-front that it would be cheaper to buy…read morea new one.

Fan motor for my convection oven needed replaced. They came…read moreout, ordered the part, it was delivered to my home the next day and installed same day! Quick, clean and such a nice guy!

We called them for a refrigerator repair. We guessed a compressor problem and told them so. They…read moresaid compressors are the type of job they like. They asked for and was given the brand and model number of our refrigerator before they came out. They said they service our brand/model and said the visit would cost $149, to be applied to any repair. When the technician diagnosed the unit, he agreed it was the compressor. He gave us an estimate and collected his $149. We thought Appliance King was going to do the repair. But less than 5 minutes after they left, they called and said they do not service our brand/model. So, basically, they stole $149 and our time in bad faith.

Aniur came out in November same day service to fix my washing machine that was not spinning. He…read moreshowed up on time and called when on the way and was very nice and knowledgeable. I would give him a 5 star review personally. Today I requested another service for the same issue. I asked if they could come today I received some text messages back and forth. I tried to call no answer, so I sent another text. The reply was asking me kindly to wait. I waited 2 hours only to be informed they could not come for 3 days. I wish they had said that sooner as now it's 1:30 and I am scrambling to get someone out today, I don't appreciate the wasting of my time as I let them know 2 hours ago I prefer to have service today as it is my day off. Not ok to say your repair man is off tomorrow so he can come Thursday after making me wait 2 hours for a reply. (apparently there is only 1 repair person) Value, I will have to let you know. If I have to fix the same issue twice I will be reporting back. Also the fact that they were just here Nov 26 it's March 4th I feel like a return service should be a priority.

Excellent from appointment setup to repair. Very efficient and reasonable process and price. VLad…read moreand the business manager were both A+. Highly recommend

Incompetent with very bad customer service. In Oct. 2024, my Bosch dishwasher broke, displaying a…read moreE17 error. I was referred to Mr Appliance by Bosch. Their technician repaired it for $125. It reoccured in Dec and I called them again. After screwing up an appointment, and having customer service be incredibly rude, a different technician came to my home on Dec. 26. He told us we needed a $350 part to fix the problem. He also stated that the original technician was fired because he constantly made mistakes and spent too much time at customers homes. We paid him, the part came in and it was installed on 12/30. We ran the dishwasher successfully 2 times and then the problem reoccurred. That same day, we had a minor issue with our refrigerator. We called Mr Appliance the next day about both issues. On Jan. 3 the same technician came back, easily repaired the refrigerator (which he charges us $228 for) by defrosting and unclogging a line.he then tried the dishwasher. It ran twice, then once again failed and displayed the E17 message. He then told me that the $350 repair was likely incorrect and the cause was electronic. I was told it would cost several hundred $ more to try to fix it. I asked what could be done about the $350 I already paid for a repair that didn't work and was told there was nothing they would do. I have given Mr Appliance $425 and NOT repaired the dishwasher. When I contacted them, they got back to me and said perhaps a $60 part would fix it. They have absolutely no idea how to repair my dishwasher. They refused to reimburse me for any part of the $ I spent due to their incompetence. I have trued to work this out with them, but have heard back from them in 3 weeks. I have replaced my dishwasher. AVOID THIS COMPANY

Scheduled an appointment and never came and never called. Then rescheduled for the next day and…read morethey did not come at the time we agreed on. Needless to say will not use this company again.

Knowledgeable technician very thorough neat and polite reasonably priced and used original…read moremanufacturers parts

The water in our fridge was coming out slow so we called Romano to check it out. They told us that…read morea valve needed to be replaced. To replace the valve they cracked the back of our fridge and didn't tell us. They also damaged a shelf that they removed during the repair and didn't tell us. Now the shelf falls down every time we open vegetable drawer. We called the owner to have them fix the issues they caused and he grudgingly came out and complained to me the whole time that there was no need for him to fix the cracks in the back of the fridge and even tried to convince me that the shelf issue, which never happened before, had nothing to do with the repair tech who also cracked the back panel. He expects me to believe that it is a pure coincidence that the issue started immediately after the tech left. What a liar. Not only that, but changing the valve made almost no difference in the water flow, so we changed the filter just to see, even through the light hadn't come on yet, and the flow was back to normal. I don't recommend this company. They don't know what they're doing, they do poor quality work and the owner is dishonest and has a bad attitude.