I have bought medical things from here for quite a few years. In the past the service was kind of…read moreon the hateful side. Seemed like they were not interested in helping you if you were not purchasing a high dollar item. Today I had a sales person I believe her name was Melinda W she was the first kind clerk I have had help me in there with kindness and a professional attitude. She was not pushy and tried hard to get me what I wanted. I was surprise since in the past the service was so negative and unkind. I hope they have changed their service to a "nice helpful kind" of service. Melinda was very sweet and I hope she is there when I go back again. Thank you Melinda for the great professional service.

Hocks recently opened an expanded version of their medical supply store. This new store is also…read morethe site of their online warehouse. I have no business or need to go there, except for one reason; my sister can only find a particular sensitive skin cleanser that she insists on for her children through them and because she does not want to pay shipping charges. So being the kind person that I am, once a year, I go to Hocks to pick up a years supply of this cleanser for her. She makes all the arrangements, I just do as I am told. I had no idea that they had opened up a new store. The new one has every possible apparatus, etc that you can imagine using for at-home use while recovering from surgery, etc. The clerk working could not find my order. I was annoyed to death. Apparently, no instructions were left for the staff, and whoever handled my sister's order was not available and could not be reached. I was told that the store and the website were separate entities though they were housed in the same building. The clerk had no idea where to find my order. Driving 30 minutes out of our way did not make me happy nor did it please my already irritated husband. An hour later, after already passing the Indiana border, the clerk calls to tell me that she located my order and did I want to come back and pick it up? Sure, how about sending it to me and waiving the shipping fees? No way in hell would I double back. Lucky for my sister she agreed.

My mom started bringing me here at age 5, and I am a lifelong customer. The interior and global…read morebrands they now carry have elevated the store environment, selection, and catered to a younger population. The much needed reboot adds energy and a lively experience. Associates are all very helpful and not commission based, so you get equivalent (excellent) treatment from all staff. I have bought Birkenstocks, Keens, On, Dansko, Vionic, Hoka, Allegria, Ecco, Merrill, Blundstone, Hey Dudes, Earth, Teva, Uggs -- you name it...from here and it was worth it to support local and not order online. Best little shoe shop in this region.

Finding diabetic shoes that work for my need and look nice! Excellent customer serviceread more

Super nice people and great selection of items. They went out of their way to help me with a…read moretransaction over the phone.

I thank them for their quick response to my request. Unfortunately they don't do Men's pants…read morealterations. Do not recommend for Men's clothing.

What a great job Pam did on a pair of jeans I brought her! She took them with no notice and had…read morethem ready quickly and expertly repaired, we will definitely be using her services again! Thanks Pam

In late March when gold was surging I decided to take my modest amount of gold and silver in to…read moresell it. Owner Tony offered more than I expected (google had said most dealers would offer a smaller percent of spot price.) Then a problem arose in which his expensive laser testing tool said my bar wasn't gold. It was sealed in a plastic case to protect the bar and the maker's stamping. He suggested I call the company from whom I bought it, which I did but they offered no help. I went back to Tony and asked him to remove the container and rescan it - and all was well. Throughout all this Tony was considerate and helpful, as well as teaching me all the aspects about this sort of thing. I feel like he is a man of integrity and clearly he knows his business! Highly recommend. I will be back to sell my coin collection.

Absolutely love Allison and Tony, they go above and beyond for each customer. They built my ring…read moredown to exact specifications and made sure I got an amazing price! I can't wait to go back.

Sold a card with zero markings on it stating moderately played or lightly played even though most…read morevendors at card shows or even other stores will mark cards that have damage on them, do not buy cards from them they do not have cards properly labeled and try to swindle you into buying damaged cards

This is truly my favorite store of all time. The service was absolutely wonderful. The selection of…read morepokemon merchandise was outstanding and there is something for everyone here. They have blind boxes, plushies, stickers, keychains - you name it. The price range is a little pricey in my option but for legitimate and unique pokemon items, it's totally doable. This store is a full 5 stars for me, no questions asked. I walked all around the store finding things I loved but hadn't seen exactly what I was looking for yet. I went to the register to make my purchase and asked if they had it in stock and they did! They immediately went to the back to get it for me quickly and efficiently. They staff is very friendly and helpful and the store attracts a happy crowd. If anything, this store will make you smile and I highly recommend everything about it. Thank you Original 151 for such an amazing visit!

Ok, I'm a duck out of water in this place. This is a women's clothing store and I know nothing…read moreabout such things. But my SO really likes it so I came with her today. She bought a jacket and even modeled it for me. Service was helpful and friendly.

The best place for jewelry! Customer service is 1000% The employees go over and above for their…read morecustomers who feel like friends by the time you leave. Trustworthy and all around great people!

The people at this store are amazing and so helpful. The cost for watch bands and batteries is…read moregood. And they have lovely jewelry.